I have been a long time customer of his store, until Phoenix left in November 2025. The new guy…read morewho took over his position does not have basic business manner, he does not greet customers, he does not say hello after picking up phone calls, he left fingerprint under replaced screen, he left front piece not sealed on phones.... It's a disaster, I stopped going there after 3~4 repairs. I doubt how this store could survive if he was the one who's managing it.

Located in the plaza by the in-n-out, on the second floor. Fixed my iPad in 2 seconds without an…read moreappointment and didn't charge me anything. Great and super friendly customer service. He said they fix phones, tablets, video game consoles, and other stuff too.

I got my laptop's touchscreen fixed quickly and skillfully by Anar. I could've tried a DIY fix, but…read moreI knew I was risking breaking the replacement part and doing a sloppy job reassembling the screen, so the labor cost and the peace of mind having a guarantee was worth it. He mentioned having several other laptops with the same issue in his shop, so he definitely has experience to do the best job. I started by texting Anar to get a quote, he ordered the part (which takes a few days), and then took a day to repair it. Parking is strangely difficult here, even with spaces all around the strip mall, but it's a nice, clean shop and area. He also sells various cellphone accessories and cables. I'm glad a have a go-to repair person so close by--thank you, Anar!

Bought their aftermarket screen for my iPad and while it worked, it was glitchy (some parts were…read moredead), never worked the same as new. I was promised it would function like new despite not being original Apple screen. Beware, buy Apple screen.

100 percent scam only come hear if you are Mexican,I lost my pixel 9 so I needed an new phone so I…read morecame hear to port my number the phone was 99 but turned into 529 this store 100 percent scam ,So she called some who spoke English and acted like I got an discount run buy online only, No sales receipt shady as fuck

Very disappointed with this location. It say you are open from 10:00 am to 7:00 pm…read more. It's 10:11 am & no one has showed up to open. I'm changing to a different company phone because of this.

Came in with an emergency phone issue and they were able to fix it in the spot. They were very…read moreunderstanding and even suggested other options in case of emergency, that was definitely appreciated. Excellent Service, fantastic Quality, and amazing Value. Will return again for my Computer and Cell Phone needs.

My family and I have gotten our devices repaired by GP for years. They offer low-cost repairs, and…read morewe get our devices back on the day they say they will be repaired. We've never had an issue here. After moving, my dad tried getting his device fixed at another location, but the repairs from the other shop were of bad quality. He now drives about an hour to GP because he knows they do great work here.

Christian Z is so helpful, kind and patient. We've had an issue that had to be taken care of AT a…read moreretail store vs. online. We were worried how things would go.. you never know. Christian is outstanding with service. We'll be back for any T-Mobile purchases and highly recommend you come to this location for help. Even as we overheard him helping his team and other customers, he was level-headed, smart about options and so helpful!!!

Wow worst service ever thanks to their employee named Christian. He literally told me to leave and…read morerefused service. All I wanted to do was return the internet equipment. Unfortunately I didn't have my account number and Christian didn't want to help. I asked if he can help me look up my account so I can return the equipment. I was told over the phone by Tmobile that I can drop off at any Tmobile store. Christian literary told me to leave and walked away to help someone else.

Came in because my phone was giving me a message that my storage was full even though I had deleted…read moreeverything possible. The guys were great, identifying that my phone was storing everything to the cloud automatically as a default. He changed the settings and deleted the junk from the cloud and sent me on my way. No waiting, I was in and out in about 5 minutes. No charge. Great customer service made me feel valued as a subscriber. I'll be back the next time I need something for my phone.

SCAM ARTISTS!!! This is NOT an AT&T store- it's an authorized retailer which has created SO many…read moreproblems and disconnect when dealing with corporate. We turned in two iPhones after Christmas for 2 new iPhones and the store never sent them in. After months of calling corporate, a Motorola was finally turned in to give me a credit, but not full credit. 5 months in and countless hours on the phone with customer service and still have yet to receive credit for the other phone. SHADY, SHADY, SHADY!

This location was decent in my two most recent visits. The staff was helpful and friendly and I was…read morepretty in and out while getting an upgraded watch from Gizmo to apple for my child. I took a star off because the employee told me setting up the new watch would be simple and done and home and that was NOT the case. It was a huge pain actually. I recommend setting an appointment before you go to avoid long waits. My second visit to drop off my trade in was super easy and took less than 5 minutes.

communication is terrible. hints of racist remarks about not bringing my phone back when trading in…read morea phone for a new model. bad service and bad communication overall.