Fast, friendly, honest, knowledgeable…read more No need to look anywhere else for a mechanic, above and beyond from Jacob.

Estimate was easy. Very helpful, repair was done perfectly, they were nice and insurance was no…read moreproblem. They had to repair rear hatch/damage to the hinges, also diagnosed why I was having such trouble putting the hatch up and down in addition to the hinges, fixed that, and had it done very quickly. They washed the car and cleaned it! The RAV4 definitely looks better than when I left it! So happy with them and would highly recommend. My sister also had work done after she hit a deer and she was so impressed that she referred me to Tate's. I would go there again if needed in a hot minute.

only because i have leave 1 star! horrible ownwrship! she will do just enough to screw you over!!!…read moreand fake and "garage keepers lien" to keep your property! do not do business with this establishment!! master manipulating runs rampid between the owner and her manager. run and do not look back!! They obviously get rid of ALL the negative reviews. Local people have a great distain for this business!!

Shout out to Northern Auto & Tire Inc.! They've done good work for us in the past so when our…read moreTerrain acted up badly we took it in. Code showed a "low boost" from the turbo, and the reader suggested the most likely fix is a new turbo. Not what we wanted to hear. Fortunately Tom at Northern Auto dug deeper and found more dtc's present, and located a service bulletin suggesting transmission wiring issues could be the trouble. He found the connection loose and dirty. After cleaning and ensuring a good connection, he tested and found the issues gone. Just happily picked the car up with thanks to the team for a great job and a happier than expected outcome!

3/31/23: I'm up from Detroit in TC visiting family and discovered a near-flat on my Wrangler. My…read morefamily recommended Juniors - a reco but no direct connection (ie. they didn't know me or my family). I called and spoke to Mike who told me to bring it right in - whether it could be patched or not, I also requested a tire rotation (when at Juniors I suppose). He asked my expectations on timing and I told him I was just glad they could get me in. A few hours later, Richard calls to tell me it's done and no charge for the tire rotation. What? I politely declined and insisted on paying for the rotation. I share this story not so others will expect to "get something for free" but instead to expect high-touch, friendly, communicative, timely service at (IMHO) a a great rate! The entire team there could not have been better and although I live in Metro Detroit, I try to visit TC often and I can say with confidence, when it's time for new tires - I will consider driving up to see the Juniors crew. Maybe you think I'm an idiot but if I can parlay a visit with family and support this local business - WIN-WIN!

Juniors always provides friendly, affordable service on repairs and fair prices on new tires.read more

Brandon and the team at Dave's Garage are unbelievable, going above and beyond when it comes to…read moremaking sure you're well taken care of. They are the best in Traverse City hands down. They gave me a loaner to use while they worked on my car and they were fast and efficient. They don't overcharge and they never talk down to you. My best mechanic experience hands down. Can't recommend them enough!!!

Anytime an auto shop tells me there's no charge after having my car for well over an hour. They're…read moregonna get five stars. Not only did they fix the small problem, but their service is excellent as well. I was hesitant to do business here after it changed hands but other relatives have had very good success also

I was involved in a collision in January and was referred to Olsen's because they supposedly…read moreoffered loaner vehicles. My car became undrivable before their loaner was available, so I had to bring it in early. At drop-off, I spoke with Mary Jean, who agreed over the phone that I could pay the repair balance in installments since I needed to use my savings to purchase a temporary beater car. Based on that agreement, I went ahead and bought an inexpensive vehicle and waited for the repairs. Once the work was completed, the entire agreement was suddenly denied. I was then contacted by Deb, who immediately began pressuring me to either pay the full balance upfront or sell my car to them at an extremely low and unrealistic price. When I refused, she informed me they would start charging $100 per month just to keep my repaired vehicle on the lot--something never disclosed in advance. She repeatedly referenced a supposed "normal" rate of $100 per day as if it were a threat, even though none of this was part of the original conversation with Mary Jean. The behavior felt strategic and manipulative, designed to corner me into selling them my car. When I arrived with the $2,000 I had borrowed from a friend, the visible shock on Deb's face said everything--she clearly expected I'd have no choice but to give in. The entire situation made me feel like they were taking advantage of someone they assumed couldn't push back. The store manager refused to speak with me by phone and insisted on email only, adding to the frustration. Throughout the ordeal, I received dismissive remarks, including being told I "couldn't be trusted" to pay--even though their last-minute changes were the only reason the situation escalated. I genuinely cannot understand how a business operates this way and stays open. Between the shifting terms, undisclosed fees, pressure tactics, and lack of basic professionalism, this was one of the worst experiences I've had with any repair shop. I would strongly advise others to avoid Olsen's entirely.

The estimate went well. We wanted the estimate to replace rocker panels that were rusted out. The…read morepassenger door also needed to be replaced due to rust along the bottom of the door. Our Dodge Ram 1500 is a 2014. The estimator didn't want our business because the total was $32,685. Not worth his time or ours.

Had a fob issue on a Saturday and Chris was kind, responsive and quick to lend a hand. Very much…read moreappreciated!!

(NOTE: I found some reviews here are for locations in Chicago and Wisconsin…read more Be certain to check the Traverse City area reviews.) Absolutely top notch professional service. I texted Mr. Quick Pick on Wednesday. They responded within 30 minutes. Being the day before July 4th, we decided to meet up on Friday. They helped me avoid the local city's HUGE summer festival traffic and drove over an HOUR to meet with me. Not knowing the area well, I left early and arrived 15 minutes prior to our scheduled time. Mr. Quick Pick was ALREADY there! They finished programming my new Subaru OEM key fob and cutting the "valet" key in less than five minutes, tested both fob and key several times - both worked flawlessly. Empower Automotive's Bree recommended them to me. If THEY recommend them, so I trusted Mr. Quick Pick from the start. Could not be more satisfied.

Traverse Body and Paint Center was a delight to work with from start to finish. Jim and Mike were…read morevery personable and reassuring that we would be taken care of. The turn around time from when first inspected to completed car was surprisingly quick. The team that supports this company were very professional. Amazing work on vehicle and yes, does look brand new. No question to where to take our vehicles. Thank You!

GREAT job!!! I got estimates from 4 places and 3 wanted my car for 10+ days and were more money…read more Traverse Body and Paint quoted the best price and ended up even less plus they got it done in 3 days. They washed my car and cleaned the interior too. Very polite and answered all my questions including some advice about insurance. Hope I don't need to but I will use them again if needed and will recommend them to anyone else who does. THANX sooo much from my Prius and me. Keeta

Very willing to work with me. Amazing team. He's going to fix my rust this winter. He's a very good…read moreperson and great value

Jane and Larry were consummate professionals, extremely customer service oriented, and produced an…read moreexcellent repair. They took over communications with the insurance company minimizing my hassle and performed the work precisely on schedule. The car was returned to us seemingly detailed on the inside and out (a big improvement for a minivan accustomed to 5 kids). I can't recommend them highly enough.