Best prices in town. Kind, knowledge, and friendly. They explain everything before making repairs,…read moreand never upcharge or try to get me to fix a bunch of unnecessary things.

It's always scary to walk blindly into a shop to get some work done, especially with my limited…read moreunderstanding of how cars work, and that's what I did here. The price for labor at Keystone is reasonable, especially compared with other shops in the Traverse City area. I was given an estimate for the repairs which they suspected I needed, but once they popped the hood, they found it wasn't quite as serious than they initially expected. Rather than make those repairs anyway, and charge me an extra hour of labor plus parts (which I've experienced before from a more dishonest, mainstream auto repair shop), they reduced the price from my estimate and made the correct repairs. Not only that, but they knew my situation was difficult, and that I needed to travel several hours by car that same evening, so they began the repairs immediately in order to get me on the road before the shop closed rather than the next morning. All around a good experience and an honest mechanic, and I will return the next time my vehicle inevitably needs work.

They got my van repaired in a timely fashion and a fair price and they also have coffee and water…read moreavailable in the waiting area. Nice people and highly recommend!

Friendly and HONEST!!! We All know it can sometimes be tricky to find a reasonably priced honest…read moreshop any where, but I've found one in Traverse City and felt you all should know about it. D&W used to service transmissions for a small mechanic shop I worked at in Leelanau county, so I've seen them do over 40 transmissions in my short time as a mechanic. We never had a problem with any of their work! Not a single tranny, and I'd be willing to bet that's the norm for Wayne and the D&W crew. So now, when the trans in my plow truck finally had had enough, I confidently took it to D&W. Wayne took me for a diagnostic cruise in my truck so he could explain what was happening and what would have to be done for repairs. It's great that he took the time to help me understand how and why! I do most repairs on my vehicles, but transmissions are over my head, can't thank you enough D&W!!

Passing through on a road trip that started in Arizona and after going through the Midwest and…read moreUpper Peninsula of Michigan decided it was time to wash our Suburban. As we're trekking across the US, we have a basket installed on our tow hitch and this cannot use an automated car wash and had to seek out a self-car wash place. This place has both automated AND self-serve options. Three self serve bays, one of which is taller are available plus an automated bay. I arrived early in the morning around 7AM and used the first self-serve bay closest to the automatic bay. Read the instructions carefully before washing g to understand all of the features and maximize my time. The main reason I selected this location, In addition to being self-serve is because it accepts credit cards, which was much appreciated as I had already run out of quarters from the previous car wash and another state. What I really liked about this is unlike the other location that I washed that in another state, which you have to manually keep adding time to, THIS car wash site, once you activate your credit card, simply keeps the time running, which is great cause I didn't have to pause to run over and keep adding time. Simply press the button when you're done to stop the charges. I love that! I used pretty much every cycle type from pre-wash and high-pressure rinses to low pressure applications in car wash brush with foam. Everything worked perfectly, and all of the detergents were stocked and functioned as advertised. Zero problems, simple yet effective service. I couldn't be happier--good value. Thanks!

This car wash put my bank account over when it charged me $20 for 3 spray washes THE NEXT DAY,…read moreafter charging me $11 for what should've been $9 worth of washes. USE CASH!!

Great car wash, although a bit pricey it is worth it for the great service and care they provide…read more My only issue is turning left onto 31 to head back to town!

I wanted to like this place based on their claims of using less water and being better for the…read moreenvironment but that wasn't the case. I signed up for the best monthly package offered ($40 month) and I noticed no difference in quality or wash compared to their cheapest wash or even to the auto wash at Meijer for $7. The vacuums and air guns they have on site are great and work well, the wash just doesn't have a noticeable difference, so I'd suggest only getting the cheapest wash they offer. I tried to switch my subscription to the lowest amount (or cancel in general) because I like to wash my Trailhawk 2x a week, but clearly the agent I spoke to via email had a hard time grasping this and would rather take none of my money and cancelled my subscription. Now I come here only to use the vacuum and air.