Experience during installation of water softener and filtration system was very good. It's been…read moreover a year and I need my filters changed. Reached out to Tim. Two weeks later, he told he'd come, but didn't. Called him the following week. Few days later and few follow-ups, he said he'd come on Juneteenth day. I had already planned for a 5 day vacation starting on Juneteenth and that day didn't work for me. It's been over 5 weeks now and we are using bottled water for drinking. In my case, Tim's response often was "people have been waiting for 2-3 months, it's only a few weeks for you"!!

Bought a home with a system installed by Aqua Tech. As a first time homeowner with a softener…read moresystem, I had no idea what was required to service and maintain my system. I called the sticker on the machine and Aqua Tech told me everything I needed to know right over the phone. Did not try and sell me something I didn't need and answered all of my questions right then and there. Would highly recommend Aqua Tech if looking to install or service a water softener system.

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

Ejay Kniep and Alcides Besada did an outstanding job installing our system. i appreciate the…read moreattention to details and leaving the area they worked in clean and as it was found. Thank you

We've used Tommy and now son Jimmy for years. They…read moreresponded to our urgent need and worked us in immediately. Top quality work, honest and fair pricing and loyal to their customers. We can't recommend them enough. Thanks Jimmy!

I recently had a very disappointing experience with this company and wanted to share it so others…read moreare aware. I called and spoke with Sherry Dorsey after noticing salt underneath my water softener container. She told me it was probably cracked and scheduled a technician to come out and take a look. I asked what it might be, and she again mentioned it could be a crack but said the technician would need to inspect it to confirm. When the technician arrived, I was on a company call, so my son opened the garage and allowed him to inspect the unit. The technician told my son he would take a look, which was completely fine. About 20 minutes later, he handed my son an invoice for $368. My son told me the technician never provided a quote or discussed the cost before completing the repair--he simply gave him the bill. I called Sherry to ask why I was never given a quote before the work was done. Her response was, "Why didn't your son ask how much it would cost? That's what I would have done." In my experience, reputable companies typically provide a quote before performing repairs, without the customer needing to ask. To be clear, I told her I had no issue paying for the service. I simply asked if she could reduce the bill by $68 so we could split part of the labor cost since no quote was provided beforehand. She was very difficult about it and repeatedly insisted that no one had ever questioned their services. I asked one final time if she could reduce half the labor, and if not, I would just pay the full amount. She eventually agreed to charge $300 but stated that they would never perform repairs or services for us again. Considering I originally purchased my water softener from them, the entire interaction was extremely disappointing. It wasn't about avoiding payment--it was about basic communication and customer service. Unfortunately, the way this situation was handled left a very negative impression.

The whole team were very professional. Alfie kept his word on the timing to install. We got the…read morewhole home water filtration system

Dylan is a real pro...He knew what he was doing and is so kind--totally honest. I would highly…read morerecommend him to anyone.

Come get your alkaline water from Jerry! He is so kind and has a lot of knowledge about water…read more Invest in your health and start drinking good water, it makes all the difference. :)

If you are not getting your water from The Watertree, you are truly missing out. Jerry, the owner,…read moreis a water guru! Not only is he full of fantastic information on overall wellness, he is one of the most genuine people you will meet. He has classic water for $1/gal and premium for $2/gal. That is less than what a liter of Smartwater will cost you at the gas station and his water is INCREDIBLE! Go grab a gallon! You won't be disappointed!

Great price, great communication and very professional. Niles's communication and attention to…read moredetail is top notch. I'd choose these guys every time!

Up front pricing, very professional, and a quality water softener installed very quickly. Niles is…read moregreat all around!

Problem explained and resolved quickly. Agent was friendly and on time. Provided estimates before…read moreservice provided

I would like to give a shout out to your employee Steven Tavarez. He was very professional,…read moreknowledgeable and very personable. He helped explain and show me how to change out my filters and how to turn off the system to the reverse off osmosis. He made sure that the reverse osmosis pressure was goo by taking the air out of the tank and afterwards he checked out the water softener system to make sure everything was working correctly. I would totally recommend this alama water softeners and there employee Steven. If you're ever deciding to get a water softener in the future this would be place I would recommend to my friends and family.

Adrian and his digging crew came an hour earlier than expected at 8 am and finished at past 1 pm…read more I'm very pleased with the installation of my E-2000 from Kind Water Systems. He briefly explained to me what he did and what I have to do, which is basically nothing, except to call him if there's any problem or when the sediment filter has to be replaced next year. There's just one thing that I noticed. The cover for the water drain was missing. I'm not sure if the guys who worked on the water drain misplaced it I texted Adrian about it as soon as I noticed it was missing a few hours after he left, but I haven't heard back from him. Anyway, I'm glad to be enjoying the water and having peace of mind that my water heater, dishwasher and laundry machine will last longer from scale build-up. Thank you, Andy.

Andy was quick to respond to my request and shared all the information I needed to select them to…read moreinstall my new water softener. Adrian was incredibly nice and willing to talk through the installation (replacement) with me and answered all of my questions. I would not hesitate to recommend this company!