I've been buying and selling at Once Upon a Child for years, and it's always one of my first stops…read morewhen my kids need the next size up or when I'm ready to clear out clothes and gear they've outgrown. I know this store gets criticism for being selective, but honestly, would you want to buy secondhand children's items that weren't carefully inspected? They're selective for a reason, and as a parent, I appreciate that. I've also seen negative comments about the owner. In my experience, he's always been kind and professional. He genuinely seems to care about the business and his customers. Like anyone, he may come across differently depending on the situation, but if you give him a chance, I think you'll find he's a good guy. Yes, there can be a wait when you sell your items, but that's because someone is individually sorting through every single piece. That takes time. I'd rather they inspect everything thoroughly than rush through it. As for payouts, they are very upfront about how their buying process works. If you're looking to make the absolute most money, they'll even suggest other platforms like Facebook Marketplace. But as a busy mom, convenience is worth a lot. I don't always have the time to photograph, list, answer messages, and coordinate meetups. I'd much rather bring everything in, get paid the same day, and be done. People also forget that this is a business. They have rent, payroll, utilities, and many other operating costs. They can't pay close to retail value and still keep the doors open. The trade-off is convenience, and for me, it's absolutely worth it. Overall, Once Upon a Child is a fantastic place to buy affordable, gently used kids' items and an easy, hassle-free option for selling what your family no longer needs. I'll definitely keep coming back.

I had a really disappointing experience at Once Upon a Child. I dropped off my kids' clothes around…read morenoon and wasn't notified they were ready until about 5:30 p.m. Waiting over five hours just to receive an offer seems excessive. I brought in several items from brands like Zara and Nike that were in excellent, almost new condition. I understand resale stores need to make a profit, but the offers were shockingly low--around $1-$2 per item. The younger employees were friendly and pleasant, but the older gentleman who helped me was extremely rude, impatient, and acted like my questions were an inconvenience. When I politely asked how they determine what they pay for certain items, he couldn't really explain it and responded with a lot of attitude instead of being helpful. After my visit, I read through some of the other reviews, and I wish I had done that beforehand. It seems several other customers had similar experiences with the older gentleman, and I definitely understand what they were talking about. Based on my experience, he came across as unfriendly, impatient, and rude. Customer service makes all the difference, and unfortunately, this experience was anything but pleasant. Between the long wait, the very low offers, and the poor customer service, I won't be returning to buy or sell here. I'd rather donate my kids' clothes to Goodwill than deal with that kind of attitude.

5 stars for the service, but what fell short for me was the selection (+pricing)…read more I purchased tickets for the VIP event because I saw a Rhea Lana event in another state and how HUGE it was, so I was super excited when I heard about an event happening here. The event this year was at Newpark Mall in the old Hollister store. It was a fun event, the host was super nice and her kid was really cute! They had beverages and snacks for us, and we turned out to be the only visitors for the first hour xD However, the items for sale BARELY filled the front of the store, and I don't think I saw anything below $5. I did purchase a few things, but I did think I could've gotten a better deal and found more things at Once Upon a Child (which is nearby). Also, the event page said that children weren't allowed, but the visitors who did arrive brought their children... I guess I didn't need to find a babysitter after all. Overall, I would go again, but maybe I'd wait until it's a bigger event.

Minus one star because my sister ending up having to throw away the paw patrol backpack she bought…read morehere because it was disgusting on the inside. I recommend they check the items being sold better.

Review #961 Posted on 10.30.25…read more I've came here recently a lot, as it's got fair pricing for clothes, and being it's at NewPark Mall, it's never busy or packed. Most recently I stopped by on Monday & Tuesday of this week. The kids & men's stuff is downstairs, then women's stuff upstairs. They've got fair deals on shirts, sweats, hoodies, pants, underwear, and other stuff too. H&M's quality of their materials I like as well. As long as their pricing stays fair, I'll keep coming by.

the tall girl with curly hair will follow you around and act like she's " busy " lol, was trying to…read moreshop around the store and swore she followed me and acted like she was putting clothes away. It was uncomfortable AF, definitely takes her job to serious lmao.

Came in randomly because this location carried a very specific shirt I wanted and left with about…read more$150 worth of stuff lol They surprisingly carry a lot of the styles I've been eying online. I also came across some in petite which was surprising. The store didn't feel messy or disorganized to shop in so it was so easy to discover new and exciting pieces to try on.

Kind and friendly employees helped me when I needed help (they were in front of house so maybe…read morethats why). I just passed since I was walking around, and wanted to get some jean replacement, and wanted to see if back to school sales would be good. I got two things at a good price. The last is okay. But everything I got was 99% cotton, so I'll be satisfied if these last pretty well. But clearly these employees are subject to asking about getting folks to join the rewards card quota. It was kind of annoying to be asked multiple times (not even at the register).

This is the Norstrom rack located in Pacific Common , just across from Target …read more It is nice to have the Norstrom rack so that we don't have to drive far to go to the San Jose store . This location has a lot of merchandise, organized and friendly staffs . They have 2-3 cashiers but the line moved slow because of many customers and the popularity . Now it is closer to Mother's Day and they have some pretty cotton tote bags for $15 and some perfume for $35 . A section with many Kate spade purses are on sale for 75 % off . I like to come early on the weekday morning so that I don't have to wait for a fitting room . All the merchandises are restore nicely in the morning. Enjoy my shopping at this Norstrom rack. It is very convenient for me to pick up my on line item here and do not need to drive to Palo Alto or west San Jose.

It's been awhile since I have been to this location. I found a pair of shoes, dress, and bra. All…read moreon clearance. Not bad of a deal. Store is clean. It wasn't too crowded this evening. Value is good and service is fine.

I had a great experience at Dhoom Indian Fashion. My husband and I are going to an Indian wedding…read moreand we both were very impressed with Aradhana. She was very patient and helpful in helping us select the proper attire. She has a beautiful and impressive selection of formalwear. It is evident that she truly cares for her customers. I highly recommend Dhoom Indian fashion, and cannot wait to wear my lehenga.

Very helpful. Great selection. The couple running the small shop we're very helpful and informative…read moreand assisting me. Choose the right attire for my occasion..

Had a really good experience at Rashi's Collection. She made the effort to show me a vast…read morecollection and helped me choose the right saree blouse, a very pretty gold embroidered one for a friend's wedding. Beautiful collection at reasonable prices, and the fit came out perfect after a minor alteration. Rashi is very personable and caring, and I highly recommend her.

Initially, I had a good experience at Rashi's and was excited about my purchase, but unfortunately…read morethe experience became very disappointing afterward.I paid additional money for alterations and never received any communication that they were completed. When I texted asking about the status, I was told they were ready for pickup and that I could come in for a trial fitting. However, when I arrived, it became clear that the tops had not been altered at all, despite me paying for those alterations. My order had either been forgotten or not properly tracked. The pants were also very poorly hemmed. When I initially pointed it out, my concerns were dismissed and I was repeatedly told everything looked "fine" and "that's how they're suppose look".After looking more closely, the hemming was clearly uneven and poorly done which even she couldn't deny. On top of that, one of the pants had a stain, and the tops were leaving cuts and rashes on my arms due to the stitching/material. Given the amount I spent overall, I was very disappointed by both the quality of the alterations and how my concerns were handled afterward. Overall, I found the experience extremely disappointing given the amount high reviews she has. I would personally avoid this business. The pricing was very high for the quality provided, and I did not feel there was much accountability or customer care when serious issues with the outfit and alterations were raised.

Newpark mall has been in business for 46 years . It was officially opened since August 6, 1980…read moreseeing the Tri city area of Fremont , Newark and Union city . It was over 2.6 million square foot . Macys and Sears were the anchored stores . Early 2017 , it completed an update to add a 22 screens AMC theater . It was nostalgic to walk here . Our kids and some of us grew up visiting this mall past 46 years ! The mall was officially closed by June 2026 . Canadian brand Asian supermarket T&T has announced plans to take over 726,000 square feet of the former Macys anchor lot . Winter 2027 will be the projected grand opening for the flag ship East bay location . This T&T supermarket will be the biggest one in California. It offers live seafood , restaurant quality prepared food , a bakery over 150 types of pastries , Asian beauty items , and over 300 private/ labelled goods . Good bye ! Newark mall . You have been part of Fremont/ Newark area history . Review #668

The service was awesome, it was busy but they took care of me very quickly. There were lots of…read morefreshly baked cookies and lots of drinks. I was so happy to get some. I live in San Francisco and they closed all if the stores. So I was happy to get the Debra's Special and White Chocolate and Macadamia. Nuts. They had a great special and I it was very price friendly.

Just strolled into this place yesterday after enjoying hot idlis at Mylapore. The staff was super…read morefriendly. We were just window shopping but they answered all our questions very politely and were willing to give us a tour of the whole store. I'm a fan of the brand anyway. But , when comparing with India I found the prices very reasonable. There were beautiful sarees worth $35 also. I will go shop here at Karwachauth.

The in-store men's collection is far smaller than what's shown on their website, likely less than…read more10%. Most items are from past seasons yet still sold at full MSRP. Prices are 2-3x higher than in India, even when items are shipped directly from there. In fact, buying in India and paying for shipping yourself would be far cheaper. On top of that, they have no exchange or return policy for items priced higher than many fashion brands in the US or Europe. Strongly recommend shopping elsewhere.

This place is cute. Its very small but has the necessities like lots of shoes :), a small…read moreselection of handbags and scarves, a good selection of pants and tank tops, and some formal wear. They even have cute white tuxedos for little kids. All the stuff is cheapy material but the prices are really low too! Its one of those places where you may need to pick up a pair of pumps or a cocktail dress in a hurry, for a spur of the moment, night on the town, without feeling guilty for buying something brand new & leaving it in the trunk of your car for the next few months. The scarves are really nice tho.