I was in the area and was curious what this store had to offer…read more This store was a mess, first of all. Items and even apparel were on the floor, and employees would just walk by and not pick up the things. Yes, prices were cheaper, but so was the quality. Won't be returning.

Nicole was very nice at the store she was very welcoming and she helped me with my daughter to look…read morefor clothes she was helpful and kind being a dad n looking for girls clothing is hard but she was very patient and kind to help me an my baby. Please make sure you all recognize her and her excellent customer service. Thank you again Nicole

I was surprised to see that there was a Nordstrom Rack in Oklahoma City despite not having a…read moreNordstrom Department Store anywhere in the state. I went to check it out and being from California, I was horrified at the selections they offered. Hence, I decided I better make a trek to Dallas as it's a more Cosmopolitan area with better shopping choices and a different demographic all together. While was unable to find anything to my liking at this location, it was worlds away better than the OKC store. It was clean and organized, the staff was helpful and there was a much larger selection of items. I would definitely come back again but I recommend getting there early if you wear a popular size as things do run out. If you don't find exactly what you are looking for, rest assured there is an actual Nordstrom right around the corner at The Galleria.

The store on Dallas PKWY always have friendly staff!! The shoe selection is always on point and at…read moreaffordable pricing! Now If I can stop using my lunch break to shop, I'll be good lol, but how cute are these

They just moved to a new location and have lots of room for new and resale items. Just a warning,…read morethe new items are expensive. Think $300 for a shirt. But the resale are priced very reasonably and most were on sale. They had a nice variety of clothes, shoes, purses and even bath bombs. You never know what you might find!

Super service in a world where service doesn't exist much. Good selection of clothes and giftsread more

I have been shopping at this place since they opened a couple of years ago…read more I would shop there a couple of times a year but always had the same issue every time I'm not sure who they had purchasing the in coming clothes from the sellers but who ever it was they had some really bad taste in the buys. Even my sister has said the same thing every time. when we would leave the store "there is some really ugly stuff in that store". Which is out opinion BUT... Today was a whole different experience I found a lot of cute clothes this time around spent almost $200 and got a lot of items that I'm really happy with Thank god they fired the old purchasing employee I'm not sure if that's what happened but the store was full of cute items this and I will be going back soon to finish what I started. ( I still had 2 more rows to dig through. lol I ran out of time to shop today Also a couple of years ago I went through my closet and gathered up alit of cute designer clothes and a lot of shoes (almost 60 pairs of shoes ). Most of them were brand new never been worn I was alittle disappointed on the girl only picking a couple of shirts and 3 pairs of Nike tennis shoes from my pile. So I was detetemed not to bring all that back to my closet so I dropped all the remaining things off at goodwill down the street. They were VERY happy for the donation I was in disbelief she didn't buy anything else from my pile But oh well I at least got a tax write off from goodwill

I don't love this location. I have store credit here that I haven't been able to spend because I…read morecan't find anything I like. Of course style is subjective & experience will vary, but here's my thoughts: - It's been quick & easy to sell, but they keep offering store credit only. There's no way to know this unless you call ahead or show up. - I found 2 pairs of shorts and 1 pair of jeans that I like. - Lots of old, dingy graphic tees and shoes (thrift store level). Not anything I would want to purchase over $5. - Small section of larger sizes (XL+). I go back every few weeks and often see the same thing - not much new. - I wish they had baskets or something to shop with. - Styles feel like they're for an older demographic. I probably won't return once I use my credit.

Great clothes and accessories! Lots of gift items, some…read moreshoes and handbags. Staff is VERY FRIENDLY and helpful!

What a Beautiful Gem of a Store! One of a kind items. I…read moreadded some gorgeous blue & white napkins that make my Waterford crystal pop. These napkins made my day and put a smile of pride on my face. Merchandise is on high side, but let's face it...Beaucoup is definitely not Walmart, lol. When shopping for the perfect, unique gift, drop by this adorable shop! oxo

My husband and I shopped at ZARA on January 21st. He purchased a pair of pants and a cardigan. He…read morekept the cardigan but the pants were too short and he wanted to return them. He paid cash. The associate verified his phone number. He never received a text receipt. I called the ZARA customer service 6 times! They were absolutely NO help. Each time they said that would follow up. They did send me a receipt with the cardigan, which I kept, but sent me a receipt from another customer with their master card number. How irresponsible! I asked the manager if I could just get a store credit ..her reply was No without a receipt. She told me I could get something for $13, nothing in that store was $13 at that time. I was in there today,Feb 10 to take care of this matter. I work retail and understand how important customer service is. I'll never shop at the Galleria ZARA!

This experience confirmed exactly what countless online reviews already warn about: inconsistent…read morequality, poor customer service, and a frustrating return process. I placed a $250 order and received a pair of pink shorts from the limited Special K-Pop Demon Hunters one-time collaboration for my niece's birthday. The item arrived visibly stained, snagged, and pilled. It looked unmistakably like a worn return that had been carelessly repackaged and resold at full price. This was not a minor flaw. It was obvious damage. Because this was a one-time collaboration piece, it is now completely sold out and will likely never be restocked. That makes this situation significantly worse. The only "resolution" offered was for me to return the item for a refund -- meaning Zara's error cost my niece her birthday gift, and I am left scrambling to replace something that cannot be repurchased. I contacted customer service twice -- once via chat and once by phone. Both representatives repeated the same scripted response: return it. The phone representative was dismissive, audibly annoyed, and spoke to me in a condescending tone, as though expecting basic quality control was unreasonable. A global retailer should not be reselling damaged returned merchandise without proper inspection. And if this reflects broader fulfillment practices, that is deeply concerning. A quick search of Zara reviews shows that complaints about inconsistent quality and poor customer service are not new. Unfortunately, I can now confirm this firsthand. I hope this review reaches someone in leadership who is willing to address what appears to be a recurring operational failure. It is unfortunate, because Zara appears to have a strong selection of children's clothing and exciting collaborations with major brands and cultural franchises. However, partnerships of that scale deserve fulfillment standards that reflect the value of those names. Based on this experience, I will not be ordering again.

Cutest frickin clothes EVAR. This places throws out any other boutique I've been to in a loooooong…read moretime. They're a bit pricey but totally worth it! I was on my way up to Plano yesterday for a happy hour at Ringo's and I hated what I was wearing. I needed a new shirt ASAP and I only had 10 minutes to find one. A girlfriend recommended Melanie Gayle and I went in with the real expectation that I just may not find something I like. I was wrong! Way wrong! The two girls working were entirely too sweet and super duper helpful. I told them of my dilemma, and they started pulling shirts left and right and throwing them into the cute changing room. I tried on about 8 different shirts - and I'm not even kidding - I wanted to buy all 8 of them. I've *never* found stuff like this in other boutiques! They carried dresses, pants, skirts, party tops and all kinds of other things. I think I spotted accessories somewhere, but I was in such a rush I didn't really take time to notice them. And the best part? I got 15% off if I spent less than $100, and 20% if I spent $100 plus. Now I'm no mathematician and I *know* that's just a marketing ploy to get you to spend more, but it just so happened that I couldn't decide between two shirts so I bought them both. So I got my 20%. I promptly changed into the new shirt while one of the girls rang me up - all I did was run up and sign the receipt and everything was already wrapped up nicely to go, including my old shirt. Thank goodness there's another location in Snider Plaza that I'll be visiting frequently, because I would so be going to Plano more often for Melanie Gayle.

We worked with Najwa at Terry Costa and she was so amazing! Bought three dresses. Definitely…read moreshopping with her again!

(2023) Ms. Vera is AMAZING!!! She was so committed and helpful. I had the best experience and the…read moredresses are good quality. I went to a DB (iykyk) and the dresses were itchy and didn't look half as good as the ones at Terry Costa. I bought my dress off the rack and love it! They had a WIDE variety of styles and sizes. The changing areas they've created truly make you feel special. Even on an extremely busy day Ms.Vera did her absolute best for me and helped me choose my wedding dress. GIVE THIS LADY A RAISE (and a break. She was attending to so many of us a once)!

I first consigned with ReThreads in 2015 and continued to do so for about four years with clothes…read morefrom my and my husband's closets. The staff was a joy to work with and the checks I received for items sold was certainly worth it. NOT ANYMORE. I took a basket full of items recently and a separate bag of wooden hangers so I could hang them up before presenting them for review. As I walked through the door, I was first chastised for not having them on hangers (I should have walked out immediately), but instead pointed out that I had a bag with hangers and was going to put them on hangers for her to go through the clothes. I was by myself and it made it easier for me to carry in the basket, then the hangers. With a cursory glance at the first three items, she rejected the entire lot of designer labels. ReThreads is not the same- at all. It is unfortunate. It was once a great destination to sell and shop. I don't know if it changed ownership, but the former staff is what created returning customers. I miss the former employees.

DO NOT WASTE YOUR TIME. Very arrogant and rude woman. I brought clothes that were in very good…read moreconduction. She was so insulting saying I have clothes from Walmart. I DO NOT SHOP WALMART. Most of the clothes were from Nordstrom. DO NOT BRING YOUR CLOTHES JUST TO BE INSULTED BY THE WOMAN WITH A FOREIGN ACCENT. I will never be a consumer at their store.

I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

This was my first time consigning items at this store, and I was heavily debating doing so after…read morereading other reviews. The first time I came to this location, I went into the store portion. I was greeted politely and directed around the corner to the back, where the appraiser is located. That day, my interaction with that lady was uncomfortable. She had a condescending tone and a bad attitude. She even said one of my items was "jacked" and refused to take it. Overall, it felt like my presence was an inconvenience for her. Against my better judgment, I let her take the other items. Fast-forward about a week, and I decided to pay a small fee to retrieve my items from the store. Once again, I was promptly and warmly greeted by the store staff, who directed me to the appraiser again. It was the same appraiser that was present previously. Again, my presence is an inconvenience to her. I tell her why I'm there, and she tells me to go to the store portion. I tell her they directed me back here, so she calls the store staff via her phone and refers to me as a "little girl." I went back to the store portion and the same staff apologized for the miscommunication, and began helping me retrieve the items I had previously agreed to consign. The remainder of my interaction with her was very pleasant. It is quite disheartening writing a review like this, considering my only reason for doing so was the negative experiences I had with a single person.