My update is more bad news. When I was there, the optometrist told me I had the beginning of cataracts and would eventually need to get surgery. Well, P.S., I just had a thorough exam with an Ophthalmologist MD who told me this was completely untrue. read more

I have been Dr Nancy's loyal client since 2019. I highly recommend Agave Eye Care, excellent experience every time, and Dr. Nancy always takes the time to perform carefully my eye exam and answer any questions that could have. read more

I love this place, the dr is so thorough and helpful. My daughter had a degenerative disease at 19 that wouldn't have been caught if it wasn't for her. I also go here, highly suggest read more

Me and my family have been going to Dr Nancy for a while. She has been a wonderful professional and is always helpful. I would recommend Dr Nancy to friends and family. Niko read more

I needed to schedule a last minute appointment on a Saturday. After calling numerous offices with no luck, Agave was able to get us in with no problems. They were extremely friendly and visiting their office was a great experience. Most impressive, for me, is their eyewear selection. High end eye glasses and sunglasses. Fendi, Tom Ford, Ray Ban, Lacoste, Marc Jacobs, Gucci, Kate Spade, and more. I will absolutely be recommending this office as the go to place for eyewear selection. read more

Agave Eye Care - Fendi and Tom Ford - Eyewear & Opticians Near Me - Chandler, Arizona

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I found Agave Eye Care on Yelp after moving up from Tucson and needing a new eye doctor. Dr Nancy Liaw is so great. Granted the bar was set pretty low; my old eye doctor in Tucson was a bit weird (he kept asking how my ex-husband was and I've been divorced for 10+ years). After correcting him three times and sending my new husband to him I just gave up. With that said, she's super personable and really takes the time to make sure you're happy with your prescription and glasses. She really goes above and beyond for her customers. And, not being weird is a plus. LOL. So glad I found her. I also sent my husband to her and recommend her to friends. read more

I am so thankful to have found Agave Eye Care! Dr. Liaw was so amazing. She did a very thorough job, and she genuinely wanted to make sure that everything was good and comfortable with my new prescription lenses. She even took the time to help me find frames that I felt comfortable with. I would highly recommend this office, if you are looking for a great eye doctor! Very, very satisfied! read more

Agave Eye Care services my entire family. Dr Liaw is extremely thorough and provides a comprehensive exam and follow up to ensure all of our glasses/contacts are perfect for each of us. read more

Wish I had heard of Dr Liaw sooner. Despite going to a respectable eye doctor, I have experienced limited vision since moving to Gilbert 3 yrs ago. I was fearful that age & RKs had caught up with me. That was not to be the case. Initial exam with Dr Liaw took nearly 2 hrs. She listened to issues, researched past vision care, and evaluated my situation. The result was beyond my expectations. My new glasses have restored clarity of vision, ease of wear, and reduction of side effects from progressive lenses. Being an artist, seeing is everything to me. Dr Liaw has given me back my functionality and my life. read more

Agave Eye Care, in my opinion, is simply the best eye care you can get. My family has been going to see Nancy Liaw for over 12 years. She is very dedicated to her patients. She makes sure you get the best possible care when it comes to your eyes. If you want professional eye care with a big touch of personality, then Agave Eye Care is the place for you. I highly recommend Agave Eye to everyone. read more

DR Nancy Liaw is awesome! I was having eye issues on the weekend. She actually answered my email back and saw me on that Monday during my husband's appointment! She is good, dedicated and thorough. We can't tell you how much we appreciate her! Thank you so much! read more

Long story short; my last set of contacts dried up and I did the best I could to save them. Was out of town and didn't think I would be able to get another set quickly as my glasses are not comfortable (missing a nose piece). Every day I wore them was a headache. I called agave eye care and the next day they had some contacts no questions asked. Just come in when you can. I am from out of state and glad I made this my first choice for eye care. read more

My whole family has been seeing Dr. Liaw at Agave Eye Care for many many years. She treats us like family and I am always amazed how well she remembers details of my prior visit. Dr. Liaw is very relaxed, knowledgeable, trustworthy and thorough. She immediately saw me when I detached my retina then personally called the doctor she referred me to for surgery. She provides as many follow up visits as needed at no cost to make sure you have received what is best for you whether that be contacts or medical care for your eyes. I highly recommend this practice. read more

This is the second year that I've taken my daughter to Dr. Liaw's office for a vision exam. She was great the first year; this year, the visit was incredible. Vision exams are scary for younger kids with the strange machinery and their somewhat invasive nature, but Dr. Liaw helped ease my daughter's anxiety, making for an efficient, productive, and overall pleasant exam. She was very friendly and gave easy to understand instructions, adapting her instructions as needed. A note: I chose Dr. Liaw/Agave Eye Care because I liked the personalized service I received when I called to ask about the office. Dr. Liaw frequently answers the phone, responds to emails promptly, and remembers our family - from our visit a year ago! I felt it was a better fit for our family because of its more "homey" feel, versus the institutional impersonal approach of some of the national chains. Our insurance is contracted with Nationwide Vision only; however, I will continue to choose Agave Eye Care for vision exams for my children. I would highly recommend Dr. Liaw and Agave Eye Care for children and individuals with special needs. She is approachable, flexible, and takes the time to listen and adjust as needed - a fantastic doctor. read more

I've been going here for nearly 7 years and have never had an issue. They are quick to schedule appointments, super easy to work with, convenient all around and always happy to help and answer any questions. Thank you for everything Agave! read more

Dr. Nancy was amazing! She is extremely knowledgeable and detailed in all explanations. She's very patient and shows she truly cares about each client. Dr. Nancy speaks to each client using their name. She multitasks but I never felt rushed, ignored or without her assistance. Overall wonderful experience! read more

I have been going to this office for 2 years now.Dr Liaw is awesome !!!! She has a special touch when she is examing children. She and her staff took extra special care of m,y Charlie when he came in for his exam and had to pick out glasses. They took time to explain my eye insurance coverage. Dr Liaw is very personal and hands on. Love her!!!!! read more

After moving to Arizona from out of state, my husband and eye chose an eye doctor at random. The staff was very pushy with sales, upselling our glasses to a $600 *each* out of pocket charge *after insurance*! We quickly decided to switch drs, and luckily found Dr. Nancy at Agave Eyecare. She is so experienced, knowledgeable, and very gentle. Her staff is patient and not at all salesy. The office is very nice and very quite. I would highly recommend her! read more

Every aspect of my visit at Agave Eye Care exceeded my expectations! Friendly and welcoming greeting; efficient, professional and thorough meeting with the doctor, and exceptional follow up! I'd give Agave 6 stars! Thank you! read more

I decided to come to Agave Eye Care because I needed a quick appointment and my Eye Care provider could not get me in right away. I got in very quickly (called at 10:30 AM and had an appointment at 1:00PM), which was great! I had lots of appointment times to choose from calling the same morning. When I arrived, I was met by a woman, who I believed worked at the front desk. I was given a packet of standard insurance forms and medical history to fill out. As I was finishing my paperwork, the last page had options for "add on services" for retinal digital scanning and a computerized field of vision test. I have heard that the retinal scan is usually an add on at most eye care providers. But I was taken aback by the charge for a computerized field of vision test. I waited a few minutes for the woman to return to the front. I waited and she returned to the front after eating. I questioned the field of vision test and realized that my normal provider did the same exact test without charging the nominal fee. When questioning why there was a charge, I was quickly dismissed telling me that I could simply decline the service. Let me tell you, my main reason for the appointment was to have this field of vision test. She again laughed at my questioning and said," if you had your own office, you would be charging, too!" I did not appreciate her rudeness. At this point and realizing she was the optometrist and only person working in the whole office, I told her I did not want to continue my appointment. I left and scheduled an appointment where they do not charge for standard tests. I am leaving this review because it is important to be aware of these additional charges before scheduling at Agave Eye Care. It made sense to me why there were so many appointments available and it was completely empty. I wish her luck because she is going to need it! read more

Dr. Nancy Liaw is fabulous! I have been going to see her for over 2 years. Her office has a great selection of frames. Her eye exams are very thorough and she takes her time answering questions and explaining each test and results. She has a very sweet demeanor and always has a smile on her face. I appreciate the individual attention she gives. It is very refreshing! read more

After staying at my previous Optometrist Office ,which has a 2 month wait time for appointment, for 8 years , I switched to a store Optometrist. But the quality of their frames were less than I expected, or should I say meeting my expectations, since the price was lower. The office with 2 month wait , in my experience, is only due to their prime location. Being a mom of a household of 4 that needs eye health care for all 4 of us, I decided to do a careful research this time before settling down on the right one. Luckily, I found this little office tucked away behind several offices building in shopping plaza right next to my house. I first tried it myself instead of bringing the whole family. Dr Nancy was able to give me a pair of computer glasses which was exactly what I needed. She was very patient in explaining all the options. The frames are in good quality name brand and price is reasonable.she picked out the pairs for me. Today I brought my two girls in and she spent so much time with them and explaining the options and how to practice putting on contact lens. I feel so lucky. I didn't notice this place because there was no sign from the street and I found it by the map. Next, I will bring my husband. Thank you Dr Nancy! read more

Joyce was SOOOO helpful today! She was vibrant, smiling the entire time and answered all of my questions. Thanks for the great customer service! read more

I have been a patient of Dr. Liaw for several years now. I have always been very pleased with her expertise and my treatment at her practice. I have pretty bad astigmatism, and the older I get, the more challenging it becomes to find just the right multifocal lenses that work for me. She is very thorough and patient as well; she is always more than willing to order samples and do follow-ups to make sure I get the best vision possible. Her rates are also very reasonable and she has always been very forthright with costs and procedures she recommends. It couldn't be any easier to get good vision care here! read more

Great service and great location. I got my speciallized glass in five days.

My husband and I have been very happy with Dr. Liaw. We have been seeing her for about 3 years now. She is very personable and takes her time to explain dental concepts to her patients in a way that is easy to understand. She is a genuine person and will give you personal recommendations, rather than recommendations that would offer her practice the most money. During one of my visits, I was asking about pricing based on what my insurance would cover; she actually took out a piece of paper and pencil to help me decide what was the best decision based on my personal and financial needs. She also spends time to answer her emails even on her days off, which shows that she cares about her patients even when she is 'off the clock'. I would recommend Dr. Liaw to anyone. Thanks doc! read more

Dr. Liaw is awesome! She provided an excellent exam and the staff is so friendly and professional!

Dr. Liaw is very thorough with her exam. She is caring and efficient. I wouldn't hesitate to refer someone to her.

Nancy is the most knowledgeable and professional doctor I've been to in the East valley for contacts, you won't be disappointed with the service you receive at this office. read more

I absolutely love Dr. Liaw, she is very thorough, detailed, and takes her time explaining things to you. She is just the friendliest person, I'll definitely be back to se Dr. Liaw. I don't think you can get better care anywhere else. read more

Loved Dr Liaw! I found her through a referral, and couldn't be happier. My son wanted contact lenses, but was very apprehensive about getting them. Dr Liaw was very thorough with the eye exam and explained all our options. She was very patient while teaching my son how to put the contact lenses in. We spent 2 hours at the office on the first visit, and none of that was waiting time. He is one happy camper now. Highly recommend this office for optical needs. read more

Love love love Dr. Liaw and her office staff! I'm continually impressed with the Agave family/staff in their ability to recall details from previous visits (annual check ups), regarding anything from which frames appearance made me roll my eyes or giggle, life changes, or personal goals previously discussed. I really feel Dr. Liaw and Joyce are engaged and paying attention to details with their clients. I especially appreciate this year's visit; my fiancé was added to my benefits and the patience and humor in their approach during his very first optometrist visit! As there were changes in my prescription and The Mr. was stoked to finally be getting contacts, Dr. Liaw and Nancy were incredible in assisting us to arrive at the most cost efficient solution... and surprisingly, 100% out of pocket was going to save us considerably more vs. applied vision insurance and our out of pocket difference. That's the quality of service that I appreciate and value. Additionally, I'm pretty impressed with myself that after two years I've yet to lose or break my prescription sunglasses! On two occasions, the screw on one of the arms of my designer shades kept coming loose and threatening to make a break for it. On each occasion, I was able to call ahead and stop by to have the screw replaced and arm tightened; Never any pressure to replace the frames nor did they attempt to take advantage of the opportunity to 'up-sell'. read more

Great clinic. Dr liaw is very personable, easy to talk to, explains things, is thoughtful and is just plain nice. I had an eye emergency 3/3/12, called on the 5th and not only did I get in, Dr liaw waited for me. If you go see her you won't be disappointed. read more

Dr. Nancy and are team are AMAZING! Professional, thorough, and personable! Love our visits! Best selection of stylish frames!

Dr. Liaw is amazing! Professional, caring, calm, informative, innovative. She can even calm my child with sensory issues! I look forward to going to my annual eye exams because of this wonderful office. Office staff is equally helpful, friendly, and informative. They are always also going out of the way to make sure I get the most bang for my buck with my eye insurance every year. read more

Dr. Liaw is fantastic! She has convenient office hours, her office is clean and inviting, she spends a lot of time with her patients, and is very friendly. I highly recommend Dr. Liaw. read more

Dr. Liaw does a wonderful job and is very thorough with all parts of the exam.

I had an issue with the anti-glare coating on my glasses crazing. Dr. Liaw said the warranty period had passed, so there was nothing she could do. I said I understood and wanted to order a new lens at my expense. Her response was that she no longer wanted my business. read more

For the past 4-5 years I have been going to Dr Nancy Liaw at Agave Eye Center. I always thought she was patient and thorough. My husband went to Dr Liaw a year or so after me. He needed new eye glasses and had to wait 8 weeks or more, then the lab Dr Liaw uses didn't have his frames so it took even longer. For the past 40 years I've been wearing soft contacts in IL, TN, FL and AZ till recently it got too dry out here to keep my eyes moist. Dr Liaw told me that she thought I should try the Restasis eye drops to be able to wear my contacts again. However, Walgreens' pharmacy told me she never even tried to order them for me! Dr Liaw told me to call United Healthcare so I did. I got a very nice woman who said she checked with pharmacy and prior authorization. They read the entire letter to the United rep outlining the parts where United not only wanted but EXPECTED Dr Liaw to send the appeal! Not only did Dr Liaw not mention this appeal process to me, but her office girl said this morning that she had no intention of writing and sending an appeal to my insurance company on my behalf! It's beyond me why she won't file the necessary paperwork on my behalf!!! I've been wearing soft contacts for 30 years and now because she won't help me, I'm destined to wear glasses the rest of my life--just because of her!!! She helped me get Restasis eye drops years ago!!! Why not NOW?!? It's been over 48 hours; I've called for Dr Liaw twice. She will no longer be my optometrist. After the years of depending on her, I can no longer trust her to lookout for my best interest nor can can I trust her! Forty eight hours and no return phone call from her! Then I get a certified letter from her. I could care less what she had to write and left the letter at USPS for one week. Then my husband went to sign for it. It was two pages of derogatory notes about me--like I'm going to show her worthless opinions to a new doctor!?! I'm tempted to tear it to shreds and mail it back to her but it's not worth the stamp! Shame on you, Dr Liaw, for not doing your job and helping me wear the two huge boxes of new expensive daily disposable contacts you sold to me!!! read more

Had a problem with Rx and AR coating. Dr. not open to any error. I voiced my concern with insurance, did get my monies refunded. Huge turnover in front office staff, could not get doctors attention long enough to cooperate with my problem. It was not a professional experience having to return several times and no cooperation. read more