Was feeling super greasy and to treat myself I wanted to get my hair washed and blow dried…read more I walked in without a plan and they were able to accommodate me immediately. Very relaxing hair wash. I didn't think they would style my hair but they dried and styled my hair! Felt super light, clean, bouncy afterwards. Cost $30 which seemed fair to me, I'm happy with results :)

I wanted to get a hair makeover for the new year but was afraid of the drastic change. I've had…read morelong hair for quite some time and wanted something short that I could manage easier. I booked an appointment with Norris after reading the reviews and I am so so so glad that I did. He was very personable and made feel comfortable. The salon is very busy and every chair was filled with a customer the whole 2 hours I was there. In addition to the cut, I got a digital perm and I love it so much!! It has been about 2 months now and my curls are slowly loosening but it looks natural. Absolutely will go back here again!

I cannot say enough good things about Lira Hair Salon. I came in after a disastrous visit to a…read moreso‑called "blonde specialist" who completely ruined my hair while trying to take me from brunette to blonde. My hair was damaged, uneven, and honestly I was scared to try again. Lira changed everything. She not only helped me achieve the blonde I originally wanted, but she did it in a way that protected my hair and brought it back to life. My color looks beautiful, natural, and exactly how I envisioned it. Even better--my hair is actually growing back and feeling healthy again. Lira is truly a master of her craft. She listens, she cares, and she knows exactly what she's doing. If you're thinking about going blonde or need someone to fix a color gone wrong, she's the one you want in your corner. Absolutely worth every visit.

First I will start with what was good…read more 1. The dye job ended up beautiful. I came in with pretty unclear instructions and reference photos and both the stylist and the owner were able to figure out what fit my needs. This seems to be a huge strength here. 2. They were able to fit me in last minute. What was bad 1. The total time listed online was 1.45 hours, the service ended up taking 2.45 hours. I have been to many salons and never had my hair take that long, especially when I was getting all over color and a blowout (no haircut). Perhaps this was due to me booking last minute. However, the website booking made it look wide open and I think it is the responsibility of the salon to accurately represent their booking capability. I would not have booked with them had I known what experience was to follow. 2. The salon overall seemed overbooked and people were bouncing around. Three different people worked on my hair. Personally, I really didn't like this set up. I like to build a relationship with my stylist and this hectic atmosphere was not synonymous with that 3. The blowout I had was so uncomfortable. The rollers were tangled up in my hair and I could feel it ripping out as the stylist took them out. I have never have a blowout be so painful. My hair had so many split ends after I looked in the mirror at home. 4. My hair fell the moment I stepped outside. Granted it was a windy day, but my hair doesn't typically fall that fast. I think this may have been due to the stylist rushing at the end. On one hand I'm glad she did because I had been sitting alone for quite some time, but on the other hand I paid for essentially nothing. My old stylist back home (moved cross country) had no problem giving me a blowout that lasted at least a few hours. Even on windy days. 5. At one point the owner took my stylist in the back and seemed to be scolding her. This is never something a new client wants to see. I immediately felt anxious that something had gone wrong with my hair color. It ended up great but tbh experience was awkward and handled strangely in my opinion. 6. Finally. The price came out to $260 for all over color and a blowout. I wouldn't mind this price if it wasn't for the lackluster experience. Hair salons are charging luxury prices without offering luxury experiences. The pricing structure is also strange. They charge $60 extra for toner but I have never had a color job that didn't need toner to look good. It feels strange to not include it all together. The toner charge was added after which was a surprise because toner has always been included in the price. To be clear, the website did ask if I wanted to add toner for $60. I thought that was for someone coming in looking just to tone and not add more color. Perhaps this was my mistake but I found the whole pricing structure strange. A few other things to note: water was offered but never given and they only accept cash/zelle/venmo tips. Overall this salon was not a fit for me. A lot of this is subjective preference but I think it's important that people understand what environment they are paying for when they sign up to spend hundreds. That being said, the color was beautiful and I am grateful for that.

Everyone was very friendly and nice! Mandy did my blowout (Groupon) and my hair looks great! The…read moresalon is not super high end, but she did a great job on my hair. There is a friendly dog named Moose who was hanging out in the salon as well. I watched another stylist doing a little boy's haircut -- he was so patient and made the little guy feel less scared and we were all ooh-ing and ah-ing once he was done. I would highly recommend!

Bad experience trying to cancel an appointment. I had booked a balayage appointment with Tara, and…read morewhen my plans changed, I called to reschedule more than 24 hours in advance. I was then told that Tara has a separate 48-hour cancellation policy and that I would still be charged a cancellation fee, despite that policy not being listed anywhere on the website. The whole interaction left such a bad taste in my mouth that I didn't even want to reschedule afterward. It felt really misleading and just poor customer service. I was also told that Tara's specific cancellation policy would be added to the website, but it still hasn't been. Posting this so others are aware, because there's no reasonable way to know cancellation policies vary by stylist if that information isn't clearly disclosed upfront.

When visiting Chicago seeing Keith at Arsova Salon is an absolute must. Keith is super skilled,…read moreattentive, and he listens to his clients. His color, balayage, cuts, and styles are modern and beautiful. The salon itself is open, airy, and spacious. Arsova is also located in a cute neighborhood with lots of cafes and restaurants nearby in case you want to get styled and go out afterwards. It is also worth noting that the booking and payment process was seamless. Overall I recommend Keith and Arsova Salon.

I want to share my experience because I think other women should know what to expect…read more I came to the salon asking for blonde highlights, but my hair ended up looking noticeably darker than what I had asked for. What disappointed me most was not only the result, but the way my concerns were handled afterward. Instead of taking responsibility for the result and trying to understand why I was unhappy, the stylist repeatedly shifted the conversation toward blaming me. I was made to feel that the problem was somehow related to my language barrier and cultural differences in communication. At one point, the conversation even became about money and what I had paid for -- essentially, "You didn't pay for the whole highlight, right?" -- which felt completely inappropriate and shaming. I have never experienced this level of disrespect or lack of accountability in a beauty salon. I left feeling sad, embarrassed, and unwelcome, when I had simply come in expecting professional service and to be heard as a client. I want to be clear that I don't believe this experience represents the values of the entire salon or its owners. My issue is specifically with this individual stylist and the way he handled a situation when the result did not meet my expectations. I am sharing this so other women, especially those who may have a language or cultural communication difference, know to make sure their concerns are genuinely listened to and treated respectfully. A client should never be made to feel guilty or ashamed for expressing disappointment with a service.

Wendy helped me transition to gray. She is knowledgeable and empathetic when a person "of a certain…read moreage" is coming to terms with how one's hair changes over the years. Her cuts are always excellent, she recommends (but doesn't pressure you to buy) great products. When she washes your hair, you will find yourself secretly hoping that her scalp massages could go on forever. The vibe is relaxed, frequently there's jazz on the sound system. There is always a beverage for you to enjoy, while you look at the beautiful salt water fish. Duet is good for your peace of mind, wonderful for your hair!

Amazing curly hair cut! Wendy is the best! Same for color…read moreand oroducts. Very reasonable priced for the tume she takes. Highly recommend Wendy!

Excellent color and excellent service! The salon is lovely and the team did a wonderful job…read moreensuring the integrity of my hair during the color process. I especially enjoyed their attention to detail, from the initial discussions about my hair goals, to the offer of coffee/tea, to the lavender eye pillow while getting my hair washed. I'm glad I finally found a salon that meets my needs!

Every time I go in I get an excellent haircut, styled to perfection. Even when I come up with new…read morehairstyle ideas, the staff works with me to get the best realistic result for me. It's been my main hair salon for a while now, and it will keep being that way in the foreseeable future.

It's my 2nd time coming here and Michele did my hair this time, since Cassandra was not available…read more Michele she did an amazing job and was able to do everything I asked for. I am so happy with how everything turned out and they have the best price and quality downtown that includes the wash, cut, blow dry, and styling! Everyone here is also extremely friendly.

What can I say!! Joel is awesome!!! Definitely recommend this place and him!!! I was referred to…read morehim by my sister and I'm so happy I came to see him!! I've been seeing him for over a year and always very satisfied!!

I miss going here so much. I moved to the burbs and no one has had the skills that Latta and her…read moreteam have. I may need to drive the 1.5hrs to see them because my hair looks a mess out here. This place does really great color especially blondes with no brassy undertones. They also are very good at layered haircuts. I miss them so much

The best. And my hair is very thick and curly. Call Latta and make an appointment. This will be…read moreyour place forever