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    Aikyum Solar

    5.0 (5 reviews)
    Closed 7:00 am - 9:00 pm

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    Solar system installation

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    2 years ago

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    Harina K.

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    8 years ago

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    Sunline Energy

    4.7
    (609 reviews)

    Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

    Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

    Burtek Energy

    Burtek Energy

    4.5
    (26 reviews)

    I purchased a solar system that included the NeoVolta battery backup…read more I made my purchase in December of 2019 and Burtek Energy got it installed in time for me to take advantage of the government incentives. The system has worked flawlessly since installation, until recently, when my batteries would shut off early. We recently had a power outage and the backup failed. I contacted Jay Burden at Burtek and he immediately contacted Brent Wilson CEO at NeoVolta. To my surprise they were able to monitor and diagnose the problem and Brent Wilson personally came out to replaced 1 bad battery and flash new firmware into the inverter/controller and completed the replacement within 24 hours. The replacement was covered under Warantee for a timely, no cost, no hassle replacement. I am extremely pleased with the response from Burtek and impressed with Brent Wilson response also. These companies make up a great team and are very responsive when problems arise. I have full confidence in Burtek and have absolutely no reservations about recommending them for any solar project you may have. Thank you Jay Burden and Brent Wilson. You know what excellent customer service is and practice it. Thanks again. You are awesome.

    When I had issues with monitoring my solar energy system, it was Burtek to the rescue. Burteck…read moreinstalled the system 3 years ago, we have been so pleased with the company and their support when the monitoring company changed. Eric our support tech has been amazing. We have been treated with respect and complete transparency, of product. I have not paid an electric bill, gas $2,

    HARNESS

    HARNESS

    3.3
    (19 reviews)

    If you were looking for the worst experience in choosing and executing a solar panel and battery…read moreinstall feel free to choose Harness, but be warned it'll cost Money aggravation and most importantly at least a year's worth of time. They are mismanaged, their communication is non existent and I wouldn't recommend them even to my worst enemy. What they promised would take 4 months turned out to be just short of a year. STAY AWAY AT ALL COSTS, and they were the most expensive bid I received, so do yourself a favor and go with the second highest bid.

    Another company with shady business practices that sends sales people door to door. I want to give…read more5 stars to the poor autistic guy they're sending around but by principle I refuse to support this nonsense. I don't care that you're supposedly doing work on a house half a mile away and I don't care what you have to sell. I won't buy it if you come to my door. I'm sure the autistic guy is guinely good and I really appreciate that they gave him a job but please find something else for him to do. No I will not purchase your product or services even if you're the best company on earth. If you want to get my attention, leave a legitimate hand written quote at my door with a cost way lower than all your competitors. Don't be lazy. Do the leg work and get my business the honest way. Update in response to owner: Like I said, there's no way I'm giving anyone a chance if they come to knock on my door and try to sell me anything. Come up with a better business model. No one wants to be disturbed at home.

    Sunrun

    Sunrun

    1.2
    (12 reviews)

    Update: If any issues come up with Sunrun, it may take elevating to their management chain, but…read moreSunrun ultimately does the right thing. Gemini AI helped me get an email contact up the chain at sunrun who I wrote a polite email to describing the problem below. I got a phone call in less than 30 minutes from a really nice woman saying she's a Solutions Expert from Sunrun and is giving me a full refund of my leasing fees for the days the system was completely down for no fault of my own. I requested they also update training for their support team to avoid this for people with equipment down more than a few days once the cause is known and no fault of the homeowner. Original review: Their equipment is too prone to failure and they don't fix it in a timely manner and stick you with all the electric costs while it's down AND still charge you for leasing fees even while totally worthless/down. You are stuck in a bad 30 year contract. More details if desired: Equipment went completely down on me after only 3 years on a brand new house, it took them way too long to fix (2 1/2 months) and they would not reemburse me for their leasing fees during the time it was down and I incurred SDGE electric costs far more than the leasing fees I asked to be reembursed very reasonable request. I've heard these system failures of the sunrun boxes in the garage are common. Sunrun contracts with worthless "guarantees" that are only reviewed every 2 years/not when there's a problem and production levels guaranteed over each 2 year period are way too low leaving you to pay for outages their fault. Sunrun phone and online chat would not do anything for me other than to point to above worthless contract clause and I couldnt get them to elevate my case up the management chain. I want to be fair to other solar companies in I'm not making a call on since depends on diff factors; but before you buy solar from any company, just be sure to get a quote for cleaning the panels every year to keep them producing what they should and understand latest laws on how much of the solar you're paying for goes to you vs the electric company unless you also buy a battery to store it for thousands of dollars.

    Very disappointed with Sunrun. After the solar installation, we had our roof inspected, and the…read moreinspector confirmed that the installation crew caused extensive damage throughout the roof, including cracked and missing tiles. We were informed the damage is severe enough that we may now need an entirely new roof. To make matters worse, Sunrun has not been willing to properly help resolve the situation and has been giving us the runaround instead of taking responsibility. A solar installation should not leave homeowners dealing with major roof damage and expensive repairs.

    Aikyum Solar - solarinstallation - Updated June 2026

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