My family have come to this dentist since I can remember. Dr. Allan and her staffs are very professional. Their place is always super clean. Dr.Allan would give you her most honest advice of what procedures you need. I would recommend coming to her for your dental needs. read more

I've been going on and off (because of insurance) since 2012/2013 and I just recently went back this year and I couldn't believe they remembered my face!! I recommend this office to EVERYONE! If you want to feel like you are being treated like you matter, equal, and with kindness, this is the place to come. TRUST ME! They're soooo sweet. From reception to assistants to the Dr's, they are all extremely sweet and happy and not to mention it seems like they genuinely LOVE their job and people. Another thing I love about this office is that they are always keeping up with the dentist industry trends so they're always super high tech. Also- they are SUPER Covid friendly. They have you sanitize your hands, Vick your temperature and sanitize your mouth before check up. And also during your check up they have a air suction machine next to you (not uncomfortable) that keeps everyone safe. I am so glad that I'm able to come back here. Check them out, you won't regret it! read more

Ever hear stories of those used car "stealerships" where the price is not consistent and they try to rip you off from every angle? Well, this is the "used car stealership" of dental offices. They tried to maximize the amount I pay, maximize the payment from my insurance company. All they want is money. The pricing is inconsistent and they use scare tactics to pressure you into doing their "recommended" work. Ive since found a much better dentist that has better communication as well as consistent and fair pricing for their work. read more

Dr. Tran has been my family's dentist for a few years. She is amazing and very considerate. Dr. Tran is great at what she does and it shows in her work. She is very careful and thorough. I love the fact that she always follows through every procedure and checks everything to make sure all is well. Her staff are very efficient and always has everything ready. If there are any doubts or questions, they make sure they get answers and provide clarifications as soon as possible. Every time I have gone to my appointment, they have always been on time. read more

I just have my teeth clean with Tu Anh again yesterday 8/26/20, and she did a great job removed the stain on my teeth, it was dirty and yellow. Ai Lan and Hang (Dr.) also help me with my teeth too, they are very gentle and professional, the place is clean and follow all safety protocol, I just don't like new new air clean machine , it is too noisy. I will recommend more friends and relatives to this Dentist. Thanks--K. read more

Dr. Ailan doesn't need another 5-star review but I just really need to do this. She has been my one and only dentist for 4 years and I couldn't be happier. I hadn't been to a dentist until I graduated from my college bc who had that money and oh man, my teeth was a total disaster. No need to describe in details, that stuff was gross, but long story short, I had extremely severe cavity and a mountain of tartar hardened deep inside and between my teeth. I'm glad they didn't judge me. After 2 years of visits after visits, I could confidently claim my teeth are healthy and maintained. My treatment includes root canal, crowns, filling, wisdom teeth extractions, deep cleaning, Jesus Christ is there anything I haven't done? The whole process was pleasant, comfortable, and pain free, Dr. Ailan is unbelievably gentle. She has been knowledgeable, informative, and I always feel like I receive a proper education. Dr. Ailan and her staff are the kindest, nicest, and the most amazing professionals I've ever dealt with. Never have I felt she wasn't doing something at my best interest. It is always a pleasure to go see Dr. Ailan and her staff. I love how they make an effort to get to know me personally, remember details about me and ask about my life and my family. Also, a huge shout out to the hygienist, chi Tuan Anh, she has been very throughout and gentle on my teeth cleaning. And to co Trang and co Quynh, the general office staff, for being super helpful. Highly recommend to anyone in the area! One word of advice: would be better if you have dental insurance. read more

I came to Dr. Tran after going through a horrible experience with another local dentist (one root canal, 4 visits for the root canal, and an infection post root canal later!!). My colleague recommended Dr. Tran and I am, for the first time in my life, happy with my dentist. I first went to see Dr. Tran at her Campbell location (Smileville Dental), and was blown away by how nice and modern the office was. Staff was extremely nice and accommodating, and Dr. Tran herself is no exception. I scheduled my follow up visit at the San Jose office, which included some fillings. At my second appointment, I was surprised to see how smooth the process went! I got to watch a movie through the procedure with special glasses and headphones. I was a little chilly, and they even brought over a blanket to keep me warm. The overall experience was really good, and I am not nervous about follow up visits. Coming from a person who would never go to the dentist due to horrible experiences, that is as good as gold! read more

I never saw a dentist at this office. The receptionist I spoke to on the phone was more interested in my insurance than why I wanted to see the dentist. She was difficult to understand came across as very uncaring. read more

This place is so rude!!!!!!!! My special needs daughter needed to use the restroom and they didn't let her go in. I explained to the receptionist that it is not for me that it is for my daughter and that she has special needs l. They did not care and told me to get out! Rude people!!!! read more

My mom, sister, and brother has been going here for years. I recently just jumped back into the bandwagon and came back to Ailan. I am glad I did. Not only is their office VERY clean, has modern technology, they are personable, and gentle. She explains every little detail to you. Also they have these goggles that you can watch a movie while you get your teeth extracted. I was so scared to get my teeth extraction because of what I heard but next time I get my teeth extracted I won't be scared. Dr. Ailan was very gentle!!! read more

My family and I have gone to Ailan Dental Care for several years. Probably one of the cleanest, nicest dental offices around here in San Jose. The staff is also wonderful both in terms of their personalities and expertise. All of these factors combined make going to the dentist so much less dreadful. My friends always talk about how painful their experiences were with wisdom teeth removal procedures so when it comes my turn, I was mentally prepared for a painful trip to the dentist. However, Dr. Ailan was so gentle through the whole process that I forgot it was a wisdom teeth removal procedure. There wasn't much swelling either. So my friends didn't get a chance to call me a chipmunk. Thank God. Overall, a great family-oriented dental office. I would definitely recommend her if you're thinking of looking for a new dentist. read more

I've been going to Ailan Dental Care for some time now, and each time I have not had a bad experience. They are very prompt, and if they're not, they will let you know beforehand and it's usually for something reasonable (for example, if a client's appointment ran later than expected, etc.) but this rarely happens. They are also very organized with appointments and the establishment is clean and sanitary. They are also the type of dental care that do not force things on you. I grind my teeth at night and they recommended a night guard for me, and explained the process. A night guard was out of my budget, and I opted out and they were totally okay with it. They said, if you need one just let us know and we can have it done for you but never forced it on me or told me my teeth would be horrific without it. Don't get me wrong, if they feel that you absolutely need something done, they will tell you. Another example is, I have one crooked tooth that sort of sticks out. I know I don't need braces but I asked if there was something else I could do to fix it, and they suggested Invisalign but they also said, for one tooth it's fine. It adds character anyways, and I thought that was sweet, that they weren't saying OH YOU NEED IT DONE. They will recommend things to you but not force it upon you (for things that are benign). I also have a low threshold for pain so whenever I get stuck with Novocain or anything, (this is terrible I can't remember my dentist's name), she always does it slowly and gently because she knows how I feel. I could go on about their sanitation, thoroughness of exams, cleaning, and thoughtful attitude but it would be a rather long review. So, overall, it's a great place. I am actually not afraid to go to the dentist because of them, and they also have the coolest gadgets. They have these glasses that play a movie so I'm never bored when I get something done there. read more

I love their service and they won't force us to fix everything like other dentists do. When I go with my kid, they will look after my kid while they are working on my teeth. They are so lovely and nice people. read more

Fantastic dental care and trustworthy. Always provides a yearly dental care plan, so I know they are caring for my long term dental hygiene and not just their current financial needs. read more

Searched for a new dentist in SJ. Decided to try this office because they open on Saturdays! I had a wonderful experience. Definitely friendly staff. They are very thorough and really do a great job of deep cleaning. Tammy and Dr Tran were precious! I just had my teeth cleaned about 4 months ago from another Dr and said my teeth are fine, in-n-out the door visit. Dr. Tran examined and found a few minor things that the other dentist didnt find which Was a plus. It took a couple hours but I rather have them take their time than a quick regular checkup. Definitely referring my momma! read more

My wife and I have recently moved to Fremont, and I had to change dentists. I had a dental issue during a holiday so I went to a local Smile Care to have work done. Smile Care suggested treatments that were not necessary and costly that had nothing to do with my dental issue. Ailan Dental Care was accomodating, clean, and modern. Did I mention super-friendly! They suggested procedures that would save the original tooth. They wanted to help me, not help my money float away. I was so satisfied that I referred my wife to Dr. Ailan. My wife was absolutely convinced that this will be our dentist's office for years to come. The staff always makes you feel comfortable and at ease. The short drive is worth it! Believe me! read more

Dr Tran has been able to find out why my tooth is aching when 2 other dentist couldn't figure out. My dentist before Dr Tran had me do expensive crown lengthening that wasn't needed and painful!... turned out he didn't know there was another root canal that he didn't find or even know to send me to the 3d x ray to find it... 3 years of on and off pain, fixed by Dr Tran. Thanks Dr Tran read more

If only I can give her -5 stars. Dr. Ailan did a root canal for my sister that made my sister bled so much that we had to take her to ER. Then the Dr. in the ER have to fix my sister's root canal and said Dr. Ailan did something like cut too much or toi deep that caused the bleeding. We came back to complained and have her fixed it, they had an argument, Dr. Ailan denied it was her fault, then my sister didnt want to get messed up by the Dr. Ailan again, so we just stopped going there. Later we find out Dr. Ailan still charged my sister's insurance for the work that she never got it done. This is based on my sister's experiment here a while back. Hope this will help you avoid the same problem we went through. read more

My family and I have been coming to this practice for a few years now. By far they have been the best I've experienced, service wise and friendliness. Dr. Ailan embraces new technology, it's quite apparent when you visit their office. From my visit yesterday I noticed the upgraded LCD TV in their always clean lobby, as well as their new pair of video glasses. (I was in there long enough to finish a whole movie. Which, BTW, was one from their collection of DVDs they keep in their cabinet. Or you can bring your own). More importantly, though, they keep up with the newer sophisticated tools that make things easier for you as well as them. They now have the ability to do in-house crowns which is great because now you won't have to come back 2 weeks later to put a crown on, you can get it all done in the same day. The location is great, basically in the middle of just about everything; Eastridge Mall, plenty of food places, grocery stores. If anyone is thinking about switching dentist I highly recommending visiting this place. I believe they take most insurance plans. Only one way to find out. Give 'em a call! read more

Not the best customer service and needs to have better communication skills.

Got my wisdom teeth removed and I wore TV googles the entire time (sounds like something from a sci-fi novel right?). The procedure was quick and painless. I wholeheartedly recommend Dr. Ailan! She's very gentle. I've been going here for as long as I can remember for regular cleanings. I trust her with my teeth. & the front desk is very conversational and affable as well. read more

After going to a couple other dentists earlier in my life, I can safely say that Ailan Dental Care is the best. The doctors and staff are friendly yet professional, and the wait time is minimal while you get to enjoy the assortment of complimentary beverages. Throughout my years of going here, I have yet to experience anything bad so I would highly recommend this establishment to anyone. read more

I usually hate to go to dental care ( aww "strong" word ;-) ) , and I have not go to there for years so I shopped on yelp n found this place .. Was so nervous as first but now I would like to say this place is the best n it would be my Detal place since now , they all so friendly , nice .. The dr Hang Nguyen is such nice n good dentist .. She was really patient to explain all my questions n gave me honest appoints .. The place is nice n really clean too .. 5 starts is my vote read more

Five Stars coming from someone who absolutly dreads going to the dentist. While dragging my feet to the office door i was quickly greeted by a friendly smile welcoming my visit. The offiice was very spacious and clean. As i was filling out some forms I heard soothing classical music and their flat screen displayed beautiful natural landscape pictures. The serne enviroment made me feel as if i was at a spa. the dentist was very patient and took the time to answered all my questions and concerns. just before they started they asked if i wanted to watch a movie while they worked on my teeth. They gave me a variety of movies to choose from and i watched it with some fancy personal TV Glasses. Great place and wonderful experience! cant wait until my next visit =) read more

Every visit is pleasant as it can be. Nobody like to get their teeth pull, but dr tran makes it a tollerable experience. She is really informative and friendly. She doesnt force you into any operations. You are presented with information and you can act how you want. The staff are also super friendly and never frown or scold at you. They know their stuff about insuranve coverages too. They answered all my questions wih out any problems. At the end of the day i like the way my teeth works after they worked on them :) read more

I love my dentist! I recently switched dentists and came here on a referral from my roomate. I went in to have all my amalgam fillings replaced with white composite fillings. They went over all my options with me and worked out a plan that allowed me to max out my Flex Spending for the year and to come back a few months later to finish the rest. Dr. Ailan and her staff are very knowledgeable, thorough, gentle, attentive, and efficient. Everyone is always very warm and welcoming. Don't be thrown off if you call and someone with a heavy accent answers the phone, because though the staff is predominantly Vietnamese, most speak perfect English. The office itself is new and clean with many modern amenities such as MP3 players and Video Glasses! Best yet, they are very honest and great with handling insurance and payments. read more

The regular dentist I've gone to for nearly half my life referred me to a different oral surgeon in Sunnyvale for wisdom tooth removal, yet somehow I randomly ended up here instead after a referral from my mother's coworker. I am so glad I did because this place is an absolute gem - so much so that I felt compelled to come on here and give this well-deserved 5 star review. First things first, I realized through this experience that I probably have dental phobia; (yes there's such a thing, GOOGLE IT) maybe it's the drilling, having all these sharp objects so close to the nerves you know are there... it's a terrible, terrible feeling, and you might be able to numb the gum, but you can't numb anxious thoughts! So anyways, I LITERALLY dreaded the procedure every single day up until the day of. I had my left side removed first, waited a few weeks, then had the other side done. All I can say is that even though I was a nervous wreck inside throughout the entire 30 - 45 minutes I was there (I'm sure it showed with how hard I was clenching my hands to keep them from shaking!), I can say in confidence now that I could NOT have been in better hands. Dr. Tran and her staff are the best at what they do. She's fast, gentle, and takes the time to give explanations beforehand. Most importantly, how quickly I recovered from the procedure spoke volumes on her skills set; I experienced what I would guess is the most minimal pain after surgery and was eating as I regularly did within the first 2 days. The second time around seemed to be taking a little longer with just a little bit of soreness after a week, but I'm sure it just has to do with how stubborn my tooth was. In addition, the receptionist is also wonderful at what she does. She's friendly and welcoming both in-person and on the phone, and I appreciate that she takes the time to answer questions and patiently breaks down in detail costs covered by insurance and what comes out of pocket. I've definitely NOT always experienced this kind of transparency in the past. Ailan Dental Care is all-around an A+ in my book. And this is coming from someone who HATES going to the dentist. read more

I've been coming to Dr. Ailan for several years and I've always had a good experience. I had to get a deep cleaning several years ago after avoiding going to the dentists for 2 years. Although not exactly a walk in the park, Dr. Ailan cleaned one side of my mouth one week and the other side the next. This way, the pain is not overwhelming. For routine cleanings, she's very gentle and thorough. The staff is really nice and friendly. Now, I get my teeth cleaned 4 times a year and don't mind a bit! read more

To keep things simple, I'd have to say that Dr. Ailan makes dental visits pleasant. From the incredibly friendly staff and modern/clean environment, it's everything you'd want from your dental office. The are extremely trustworthy, so you need not worry about paying for unnecessary procedures. Additionally, I've never had to wait more than 10 minutes for an appointment. Needless to say, I've never had a bad experience here. read more

After hours of searching for a dentist to have my teeth extracted i can say i'm glad i decided with Dr Tran. I haven't been to the dentist in 10 years and have kind of a fear of visiting the dentist however, the staff their has made my experience extremely enjoyable and pleasant. Hands down the best experience i can ask for. If you need some work done than i would really recommend this office. read more

My previous dentist had told me about a cavity that was just beginning to form, insignificant enough to not warrant drilling--something I was keen to avoid, as it weakens your tooth, and I've had previous bad experiences with a childhood dentist who did poor fillings. As a result I was meticulous in flossing and brushing my teeth after that. (Amazing, right?) At this point your enamel can repair itself. Imagine my surprise when I had to switch to this dentist a few weeks after and they mentioned that this same cavity needed to be filled! For the average person, a cavity takes months to form. Thinking that this was odd, I brought this up with the person I was seeing and mentioned how my last dentist said that this cavity could be left alone. She told me that no, my enamel would not repair itself and that it HAD to be drilled. I made the mistake of trusting her and having the cavity filled, and today whenever I floss that area my floss often catches on the filling that was done. The real kicker of this is that the dentist I'm seeing today confirmed what I thought back then, some cavities are inconsequential enough to leave alone to repair itself, and that some dentists are just too drill-happy! If any of you are shopping for dentists, it's a good idea to look for more conservative dentists versus aggressive ones. The difference is that a conservative dentist cares to preserve your healthy teeth as much as possible while an aggressive dentist such as this will order unnecessary procedures such as my filling. (While this particularly bad experience was mostly due to a single woman who gave me false information about my own health, I'm glad to not return to a place that hires such a person who would mislead their patient.) read more

Wow, my view of dentistry has changed completely after visiting this place. I am used to the normal X-ray machine, open your mouth for a look. But this place is all high tech. Fancy machine to take pictures of your jaws. Small camera to take picture of your teeth, very clearly. As someone who worked in the tech industry, I am impressed. They have different people for the basic task, which is very efficient. The work was thoroughly done as well. Definitely coming back until something horribly goes wrong, which I hope not. read more

Incredible dentist! We were in the area from out of town and my girlfriend had a terrible toothache. She was seen without an appointment on a Saturday afternoon. She does not have dental insurance, but luckily the exam and X-rays were inexpensive. The office is inviting and well-designed and they use top-quality equipment. The staff is SO sweet and very professional. Even though she ended up needing a root canal, they offered to email my girlfriend her X-rays so she could take them to a dentist closer to home. Amazing! Her dad and I were treated like family by the receptionists and truly enjoyed our time in the waiting room. Thanks for brightening our day, Ailan Dental! read more

I'm looking for a dentist with excellent technical skills; however, reading all these comments do not help me at all. Technical skills will make sure your implants, crowns, denture fit exactly right in your mouth the first time. Root canal should be done in one treatment. Open wounds after extraction should be sewn. Etc..Thank you all." Clear results read more

It has been ten days since my last visit to Dr. Ailan Tran's office for teeth extraction. It was a major dental surgery because I had two impacted wisdom teeth and it bothered me quite a bit especially as I am now in my 20s. Thanks to Dr. Ailan Tran and her associates who made my trip to the dental office a pleasant experience. After the wisdom teeth extraction, the wounded place and my mouth in overall has been recovered completely. Indeed, there were no painful sufferings during and after the surgery. If you were like me who do not often come to the dental office for one reason or another but when the time comes for you to do so, I confidently suggest you to visit her office and receive dental services. You will be happy! My only suggestion for this dental office is that they should extend the insurance coverage, especially to college students and those who may be less-fortunate to have a widely-accepted dental insurance. read more

I needed two wisdom teeth to be extracted (bottom left + top right) and was recommended by a friend to go to Dr. Tran. The staff was very accommodating and Dr. Tran did a great job from the beginning to the end. No pain what-so ever during the procedure and the recovery process. And let me tell yah, my bottom left tooth is one stubborn one. What is also great is that the dental office has a TV goggle you can put on. Definitely helps keep you distracted from what is going on during the procedure (great selection of movies by the way). I highly recommend Dr. Tran for any dental work you may need. read more

When i first made my appointment for this dentist , I was so scared coming from a person who has major fear of dentist but when i first walked in I was greeted by a nice cheerful person which made me feel alot better. They right away offered me coffee or something to drink and a light snack, not to mention their waiting room is so peaceful and calming. and when i met DR. AILAN TRAN i right away felt so comfortable with her. Now i can go to dentist with out feeling scared . Never thought I'd ever get use to going to a dentist. She is the best!!!! read more

My family of five , and other family members have been coming to dentist AiLan for years, even when she did the cleaning herself. I know, this review is way overdue. I really like her. She is gentle, especially when it comes to fillings. Also, do you notice the way she talks, so soft, and friendly? Not only she has great staffs, her dental equipments, and decor are up to date. More importantly, her place is clean, and sanitary. We live in Folsom but will keep coming to her for any dental work​ when we are in San Jose for family visits. read more

Do not go here for anything other than a basic cleaning. I went a few months ago for a routine teeth cleaning, and the dentist's x-rays showed that I had a broken filling. I agreed to have them fix the filling the next day, at which point the dentist told me she needed to grind down my teeth in certain spots because she believed an uneven bite was what had caused my filling to break. She warned me that I might experience some soreness for a few days, but the filling should settle down after that. After a WHOLE MONTH of terrible toothaches, I finally couldn't take it anymore. It was clear that this was more than just waiting for the filling to settle. I went back to the same dentist (horrible idea) and told her what was causing me pain, and I let her know that even with a broken filling, I never had any toothaches before she worked on my teeth. Her brilliant idea was to grind down my teeth EVEN MORE. Now I'm left with horrible toothaches at least every other day, and I still can't even chew on that side of my mouth. read more

I have been struggling to find a good dentist in the Bay Area that also specialized in veneers dentistry. Since I was planning to replace the veneer for 8 of my teeth, I am very picky. At the time, my husband just came back from his first visit at Dr. Ai Lan office and told me that they made him feel very comfortable and I should try it out. The first time I visited Ailan Dental Care on Tully road for veneer consultation, I was very impressed with the office. The staffs are very nice and sweet. During the consultation, Dr. Ai Lan was so nice, friendly and very knowledgeable about veneers dentistry. She took her time to explain all of my questions about the veneer replacement. She did not pressure me to go with her but told me to get all of my questions answered before deciding. I have done veneer for my teeth twice in the past few years with two different dentists. However, I was not happy with the results. The two front teeth were too big and thick. The color didn't match perfectly with the crown. I have one crown in the front and the rest are veneers. Dr. Ai Lan was able to match them perfectly. Now all of my teeth are beautiful. I am extremely happy with the natural looks, colors, sizes and shapes of my teeth. The price was very reasonable compared with other dentists. Actually, it was less than my previous dentist. My husband is very happy with their other services too. He has very sensitive teeth and was always afraid to go to the dentist. But recently he told me that he is not nervous anymore when it's time for teeth cleanings, crowns or fillings. We are very happy with how they take care of our teeth and the results are great. She also has another office - Smileville Dental - in Campbell so I was able to arrange to go to the one that's convenient for me depending on whether I am at work or home. Before they start the procedure, you get to choose one or two movies from a good selection of dvds that they have. You can watch them on a wearable video glasses. This really takes your mind off of the dental procedure and relaxes you. I highly recommend Dr. Ai Lan for all of your dental needs. read more