Demanded payment AND 20% tip upfront…read more 7/10 massage. Very very warm inside. Did not utilize hot rocks as advertised.

Deeply Disappointing and Racist Experience…read more Today, my niece, my friend, and I spent the afternoon in Chinatown. We stopped by Tianxiang to see the Chinese doctor for some herbs, grabbed a few plants, and enjoyed some slippery shrimp from Yangzhou. Afterward, my friend--who's been under a lot of stress--suggested we get massages. We found JJ's Massage and decided to give it a try. Before going, we called to ask if they took credit cards since many similar places only take cash. They said yes. When we arrived, we were greeted politely and taken to our rooms--my niece and I shared one, and my friend was in another. But here's where everything went wrong. After we had disrobed and were lying down, the lady came back and asked me to pay. I was confused because, at every other massage establishment I've been to, payment is handled before or after, never while you're half undressed. She insisted, so I had to turn on my flashlight in the dark room, find my card, and hand it over. Then, while I was still disrobed, a man entered the room asking if the card should be charged for two people or three. This was extremely inappropriate and uncomfortable. If this was supposedly their policy, it should have been explained before we undressed--not after. I couldn't relax for the rest of the massage. I know for a fact that their standard policy isn't to demand payment mid-session. I truly believe the only reason they did this was because we were Black. Afterward, when I shared my concern, the man denied any wrongdoing and claimed it was "the policy for everyone." Then he pulled out a handwritten note that said "20% tip mandatory." I had already planned to tip, but the attempt to pressure and assume that we wouldn't was insulting. Even my niece, who is younger, asked me afterward, "Are these people racist?"--and I had to tell her yes. As an educator of over 20 years, I teach students of all backgrounds equally, and I cannot stand to see discrimination modeled in front of a young person who looks up to me. This experience left us disappointed, uncomfortable, and hurt. My friend later told me she also wanted to leave mid-massage but stayed because she thought I wanted to stay. None of us enjoyed it. If you're in Chinatown looking to relax after exploring, skip this place. Save your money, your peace, and your dignity. To the owner: Please remember to treat people the way you'd want to be treated--and the way you'd want your children to be treated. Discrimination is never okay.

I stumbled in here trying to get a last minute massage as I was passing through Chinatown…read more At 4:30pm on a Friday it was pretty open. I got their 40 minute foot massage & body massage combo for $40. I enjoyed the foot massage where it put me to sleep. I think I could've done without the body massage. But for the last minute availability and low cost I think I'll be back.

The message was great! But the customer service isn't so much so…read more There were two ladies who did ask if what service we wanted. We asked for foot massage for us both .. they stood a few feet away and spoke in a different language for two minutes.. after saying we don't understand and we're standing right here; they finally told us one at a time ($20 / 30min massage) - my guess is only two workers and a client was already being worked on. We picked me since my partner has a scheduled massage at "the now" this week. The lady who worked on my feet was fast to get it started and a little light on the verbal cues to tell me "sit here"/ "feet up" / "sit back" .. etc - but what she did do, was lift my feet up, put them in bucket , dry them off and prop them up & push my head back onto the pillow She put the right amount of the pressure on my feet , full 30 minutes, very relaxing (even though I'm in the lobby getting my massage & someone came in to ask if they were busy) .. she was thorough and the towels were clean. I will be going back soon

Excellent legit deep tissue by Raymond. Price is reasonable and staff was nice and friendly. I will…read morebe back.

I bought a Groupon and my experience was okay. It's hidden and out of the way, but easy access by…read morefreeway. I called ahead early in the morning and was told to come in at 9:30am. I came in and there was a man and a woman there. The man seemed confused as to why I was there. I had to show him I was told 9:30am was okay. He showed me the room, but when I requested a female masseuse, he seemed angry and said 'did you ask the manager?'. I looked confused, so he went out and got a female masseuse. When he came back he said 'why don't you have your clothes off?' I said I was waiting for him to come back and this was my first time here. He finally chilled out and apologized. The female massage therapist's name is 'Mia'. She doesn't speak English too well so you may have to translate what you want. But she's excellent. I highly recommend her. Very caring and funny. In the middle of our massage the male barged in the room and asked 'is everything okay'? My lower half was uncovered so I quickly covered myself up. I was totally confused and astounded at the lack of professionalism. If a woman is in a room and in a vulnerable position you don't barge in. I have never had that happen to me before in a massage session. Looking back on his general demeanor and how he reacted to me requesting a female massage therapist, and how he came into the room while I was in a vulnerable position without knocking, I have suspicions that he is a pervert. I found out later supposedly that man is the manager. Honestly the women should run the place. The male was abrupt and unprofessional. I was able to leave a tip for Mia via Venmo. I hope she receives it. I hope they pay her well. My suspicion is this place may be sus or illegal or something. Anywho, if you happen to go, ask for Mia.

Great experience with this place, the massage was amazing and the ladies are very friendly which…read moremakes it even more special for the price... I will be back

Great ambience upon entering. Well done interiors, with a relaxing feel to it. Staff is welcoming…read moreand professional. $80 for 60 minutes and $120 for 90 mins is on the pricey end, but the quality of the service is great. From head to toes, you get excellent massage. They offer a small bottle of water and some sweets after the session, which is a nice touch.

Clearly one of those kind of place. A overly make upped grandmother type woman approached and took…read more me to a room without asking me a single question, super weird then she asked to pay, then I responded that I wanted a sports combination 90 min Massage and she said it's only 30 min for $50. When I asked that's it the rate I saw on the door, she said it's only available with appointment!!! I mean no mam I wanted a sports massage and definitely not by a 80 year old wig wearing ugly make up grandmother. Just left with a bad taste of another shady nasty massage spa

Best place to get massage Susie is very nice and friendly. Knows how give good massages don't leave…read morecustomers unsatisfied.

So I was actually trying to find a completely different place and after miserably failing I…read morecouldn't have been more fortunate to have stumbled upon this hidden unsuspecting gem. Some masseuses just repeat their 60 minute massage routine while the good ones are able to actually identify the problem areas and then customize the therapeutic session to the health needs of the client. Trying out a new masseuse is 100% a "roll of the dice" and can land anywhere between "HEAVENLY" and (for a lack of a better word) "hell". It's not often I find talent like Maria but she's very deserving for me to share with others the excellent experience I had. If you like: - attention to detail - anywhere from mild/moderate to firm/extra firm - applied effort - a kind soul with great energy - an overall good person who cares about her craft Then you cannot go wrong with spending 60-90+ minutes on Maria's table. As you can probably guess, I absolutely recommend and will soon return again myself. Thank you much!

Tried in an impulse because it's local and price was fine but was not impressed with amenities or…read moremassage, even opted for more time but yes I've had better massages for similar rates and in nicer spaces, no plans to return at this time.

I called at 3:15 and they were able to book me for an appt at 4pm. The ladies were extremely nice…read moreand I had one of the most memorable massages for a great price! I will be a returning customer.

Horrible experience today! Told the massage therapist to add more pressure and she did not, I was…read moreextremely disappointed because I have gotten other massages here that were quite good. But todays service was absolutely disappointing AND when I said I didn't tip because of it (the first time I haven't when I have been here 6+ times) the therapist was not only rude and questioned me but when I said that the massage wasn't as good today she tried to bully me into tipping and when I still refused she told me to go. I'm not sure if they are racist or just unprofessional but will never be returning again which is unfortunate because I've even brought family here. If I could give this place 0 stars I would. Terrible customer service, doesn't even matter if you are returning.

This place should not be open…read more I try my best not to leave bad reviews for businesses but this is one of those I can't ignore. I went there Thu Nov 14th 2024 because I was desperate for relief. Firstly, the phone person was abrupt and rough. When I got there, the person who greeted me was not welcoming. Had I not been desperately seeking help with my body, I would been more clear headed but I was in so much discomfort. The girl came back and told me it's $10 extra if I use card. Again, I just said ok. I just wanted help. It was late and the only place that had availability. Finally I got a masseuse. She was kind and friendly BUT was way too rough. I told her medium soft and she was very rough. I had to ask her to stay away from the spine. I had to tell her at least 4 times that it was too hard and painful. It was a horrible experience. It's now Tue Nov 19th and I have been in PAIN. My whole lower back is TIGHT and my hips feel like they are locked. I can't sit for more than 20 mins and I've missed two days of work. This place should not be open.

I was back for another massage and once again it was great! I feel like a new man!…read moreThe massage girl was awesome. Next time I'll book a 90 minute massage.