Depends, ok for mail and copies, etc. Charge more than the post office for most postal items,including the stamps. Professional, have a Nortary, call first for Nortary hours read more

This establishment has gone from one owner to another in the last 10 years. The new owner has made a difference in service. We went for passport pictures and she was relentless to get them perfect. She answered the telephone, helped other clients with faxes, notary, fingerprints and mail. There was no sign of stress! I am happy this service has an owner in the premises who cares. read more

I went here for live scan fingerprinting. I needed the physical version on 258 cards. She was kind and helpful, great service but she was not able to offer retaking of my fingerprints as many other places do. BTW they did not pass due to low quality so unfortunately i would not recommend this place for this service. Yes this is the correct location I was at and I am positive the miss told me they would not retake them if they failed as it could be my fingers fault. So thats why i left this review. It was clear they did not want me to go back if it failed which I understand. But I suggest you go elsewhere and ensure they offer re-do's. read more

The new owners are so much more nicer and willing to help than the last owner. They are so helpful with info on shipping, live scan and more. I also like the other cool items to buy. read more

I love the fast and friendly service provide by the operators of this location. Both partners are extremely pleasant and more then accomodating in answering any and all questions. I highly recommend visting their store for all of your shipping and packaging needs. read more

I sent a package from this location on February 3rd, 2022. It was supposed to by delivered by Saturday, Feb. 5th. They charged $75.67. When the package didn't arrive by the 8th, they said they would file a claim with UPS. On the 9th, they called and said the package was out for delivery. Too bad, no refund. Next time I'll go the post office. read more

AIM Mail Center - Here's the receipt - Notaries Near Me - Moreno Valley, California

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Brought an iPad Pro here to ship. COMPLETELY destroyed despite a fragile sticker on the box. However, since the team here did not explain or even offer insurance to me, FedEx now won't cover the repair and I'm basically out a perfectly good iPad. Not only will I never visit this location again, I'm never going to another AIM Mail Center again. read more

AIM Mail Center - Notaries Near Me - Moreno Valley, California

The facility runs well, considering the few employees that are there. Yet it is quicker than going to the post office. There is some wait time, due to Covid and social distancing. but the employees are doing what they can. I have been a box holder from the beginning, when Chuck owned the business (God rest his soul). These employees are overworked, and much underpaid... I could not do their job and deal with some of the customers (that you would not believe their attitude), My new box number would be 5 to 10... If you would like to file a complaint, complain about the people that work at the haircut place, who insist on parking their vehicles in front of the mail center, in 20 minute parking (all day long)... Please call the property manager to complain about that. read more

Izzy had great customer service he took the time to make sure that my package will arrive in time and was very helpful

I realize this place has some bad reviews, well they have new owners. The new owners are proficient, kind, knowledgeable and efficient. They conduct business fairly and professionally. Please give them a second chance. They are WAAAAYYYY better than Moreno Valley's USP and help in anyway possible. Support this local business before it is no longer available for us. read more

The staff over there are awesome!!!! I called about having 2 glass picture framed pieces of memorabilia that I needed to have shipped out of state. The UPS & Fed Ex store both quoted me WAY too much. I called here, gave them the dimensions and weight of each item, and then crossed my fingers. When they quoted me their price, I couldn't believe the price difference. I went there during my lunch break and they took their time packing the framed items carefully. This has been THE best experience at a shipping place I have experienced. I will now recommend this place to everyone I know. Thank you very much!!!!!! read more

I was looking for a last minute notary on a Saturday before I had to mail off my papers that day. When I went in, Ismael was so cheerful and patient with me. I didn't have my paperwork ready, so he continued doing his job until I was ready, telling me there was no rush. He answered my many questions. Overall a great experience. read more

love this location. Izzy was wonderful, magnificent customer service: very patient and knowledgeable! Super recommended!!

I've been a customer for 6 years. Ownership changes over the years, staff changes but I've always had great customer service there. Jess in particular is kind and knows her job. I look forward to my weekly visit. The shopping center has gone downhill and I never go after hours. But I wanted to give a kudos to Jess. I've seen many rude customers and at times the line gets busy. Better than going to the post office. read more

Really wish I would've checked the reviews before opening a PO BOX here. Went to p/u a package that the Employee "accidentally" forgot to give to me on Wednesday cause she was too "busy" . SERIOUSLY!!!!! I must've been too understanding because here we are on Saturday & still NO PACKAGE. When I went to p/u the package today the EE stated she made a mistake again & now ACCIDENTALLY" gave my package to someone else. SERIOUSLY!!! How many accidents are you allotted when this is your job, this is what your there to do. One mistake can be forgiven but Two in less then 1 week. On top of it all I've only had the PO BOX for less than a month & received other people's mail in my PO BOX by mistake. I pay for this service to insure my packages are safe & my mail won't be stolen but I feel I'm worse off now. Talking to the manager 1st thing Monday morning. read more

I came here to get some documents notarized and mail something. The girl at the counter was very nice and professional, as well as helpful. I waited behind one other person for the notary but it wasn't that long of a wait. The man doing the notary was very aware that I was waiting and sped it up. I really appreciate him respecting my time... really kind. When it was my turn, he was nonetheless quite thorough and made sure he got everything right. He too was quite friendly and told me about his business. I'm glad I came here. I had no idea this place even existed until I searched Yelp. I will be back for my related needs. I prefer to support locally owned businesses, if they're friendly and treat customers well. This place is definitely friendly and certainly treated me very well. read more

UPS delivered one of my packages here...I didn't ask them to but they did. I went to pick it up and the gentleman that assisted me informed me that I could have all my packages delivered there. He was knowledgeable and courteous. read more

This business has the most rude employees. They greet you but don't look at you. You can be standing in there and no one offers help. When you ask a question, they act like you're putting them out. I just called to see if they could print out concert tickets for me and got one word answers. She then just hung up when I said "Thank you,I'll be in in a few minutes. "This is a service, the least you can do is act like you want to be there. read more

I thought it was just me but the other reviews are right. The old man that works there is so rude. I used to ship through them all the time when they were next to Ralph's and I come here since it's more convenient than driving all the way across town to the post office but I feel like I might need to make my way over there. Maybe not. The lady who works there is so nice! Love her. She was the one that helps me most of the time but it seems like when she's not there with the man then he's mean. He talked down to me as if I was dumb and haven't shipped out packages before. Smh read more

I love this mail box center. I am a small business owner with a Private mail box at this location. Its convenient, I can ship items easily, and the staff is always friendly. I also like the fact that once I receive a shipment AIM send me an email saying they have my package and its included with the PMB. I have been a customer here for 9 months now and will continue giving them my business for years to come. Thanks AIM for making my small business shipping and receiving process amazing. Privilege Johnson read more

I always come here to mail stuff and drop off my packages since it's so close to home and way better than using the post office. The staff is always really nice and are fast to help you when they aren't helping other people. Prices are a tad bit higher than the post office but it's worth it considering you don't have to use the post office nor wait in its lines. read more

AIM Mail Center - Notaries Near Me - Moreno Valley, California

The service here is disappointing. Employees are rude, unprofessional, and lazy. It was much better when Chuck managed the place. But unfortunately, I cannot change the address because of the business. UGH. read more

The staff here is amazing. No matter what you need help with, they have the answer. They've even helped me to box my gift shipments for my grandbabies. Our go-to place for all things mail-related. My husband and I have been mailbox holders for several years here, and the level of extra customer service they provide is impeccable...The store is under new ownership and becoming a bit too much like a gift shop for me, but as far as the staff...I wouldn't go anywhere else!!! I hope the new owners appreciate the amazing staff that they have. We definitely don't want any changes there!! read more

I try this place every few years, I figure I would learn.. this last time, sending important documents to Canada, it wasn't a residential and I told her that, and important documents need a signature! Now I have no idea where my irreplaceable documents are because of this place, wow! 70$, gave no other options (only offered next day) and government paperwork's is NOT RESIDENTIAL (common sense and even corrected her and said it's not residential), ridiculous. I can't blame fedex when it was aim mail center. Go anywhere else but here. read more

This mailing center took 3 days just to ship my package. It was a 2 day shipping and it took 5 days to arrive. The lady in the front was very lazy and rude. Customer service was better when the old man was working there. read more

I don't understand why this place was so expensive... I normally go somewhere else. If you don't assemble everything together yourself they charge a $5 service fee... I'll never go here again. read more

We ship packages here every year at Christmastime and they are always very helpful. The people always look for the best price available and couldn't make it any easier. Thank you for everything. read more

I rarely post negative reviews but I have to. I have had an extremely bad experience every time I've come here. I don't know if he is the owner, but the gentleman who is always there is so rude. Every single time. I can't imagine how they have any customers unless they are first time customers or out of desperation. It is a pity because we send out packages a couple of times a week and this is much closer than the post office so I would be willing to pay the extra for the convenience. I cannot believe he talks to people that way and thinks it's ok. When you are disrespectful, people are not going to come back! read more

I ship here every chance I get. Not only is is conveniently located, everyone is always so nice! They take their time to provide drop off receipts, and always make sure to let me know when the items are being picked up. They take their time and are thorough and kind. read more

I have been using AIM for as long as they have been in business. Chuck is awesome, he is the most professional man I met. If you need packages sent, documents notarized, and many more services, I highly recommend this business. read more

Rude & Overpriced plus the place looks like a dump. Just to print up something from your phone they want you to rent their computer. What a joke... It's called email. read more

The customer service was excellant!! This is the mail center that I will always use.

The wait here isn't very long but the service isn't the best. I think it's important to greet your customers and make them feel welcome. Smiling makes a big difference. read more

I had to pick up a package that ups tried to deliver but I wasn't home so it was my first time here customer service was rude due to my ID not having my current address they said you are lucky my manager isn't here or else you would of not being able to pickup your package I said okay that's fine send it back lol I'll get my money back smh. ‍ read more

I've had a mailbox service for about 7 years here. The mail/package is secure, which is important. Lately, there have been several instances where I do not get notifications when the package arrives. Sometimes I receive time-sensitive materials and refrigerated packages, so it is critical that I receive notifications in a timely fashion. When a refrigerated package is spoiled, "sorry" is not going to cut it. read more

great place for UPS drop offs, mail, packaging etc...

Save Your Money. The girl who works there has helped me before and is alright, but the man is horrible. He is so rude. First of all, he doesn't even acknowledge you when you walk in and are standing there waiting for him. When he finally does, he's just rude. Rude, rude, rude. I will never come back. It is not worth it to PAY to have someone put you in a bad mood because they decide that talking down to people is okay. read more

This is for their Passport Photo service only. I don't live in the area, but was in Moreno Valley for work. I had some time, so I decided to get my passport photos taken for an upcoming trip. I got them taken, they were terrible (all passport photos are terrible) but I was now all situated to get my passport. When I went to the passport agency located at Cal State Long Beach (amazing service) they said my photos did not meet the photo guidelines - mostly when it came to measurement. They had a measurement overlay that they put on top of the photo to see if your nose, eyes etc. all lined up with the US guidelines. Mine didn't. My face photo was way too big and I had to have them take a new one (another $15 charge). I went back to AIM Mail Center and told them that their photos didn't meet guidelines and they told me that they had being doing it for 17 years and that passport places would say photos weren't correct so they could charge the customer for another set of photos. They then said that it happened "occasionally" that their photos were not accepted by passport agencies. I then said well, why not ensure that all their photos pass by making them smaller. The man got irritated with me and blew me off. So they know there's a chance you will not be able to use the photo they take but they refuse to make any changes. I would give them 1 star but they did refund my money. read more

Do Not Mail Your Packages Or Anything Here!!!!! They lost my package, gave me a tracking number that USPS never heard of! It was horrible. When I called, I got attitude and the girl told me it's impossible for them to issue me a tracking # without having me in the system, basically calling me a liar! I actually had to DRIVE there and show my receipt with tracking number for them to believe me and the response I got was, "oh, i guess we could"! Then they took my info down to investigate and was suppose to call me with an update and shockingly I never got a call! The package was never delivered to the person I sent it to. Scam! Rude! unprofessional! Be cautions!! even with documentation and receipts showing everything, they didn't do nothing to help me out at all! I will never use this place again and I will continue to write reviews and post on FB as a cautions advisement!!! Oh and their shipping cost almost double than the USPS charges! read more

Under staffed. All I wanted was to send a fax. Was told it would be a while, and there was only one other customer. Wow!!