This is my second time returning to this particular post office after giving it a subpar review…read moreregarding the customer service at the counter. On this particular occasion, the lines were beyond horrendous! It was as if it were days away from Christmas! They were two equally long lines. One to pick up mail and the other to send out. I must say this location must be poorly led as there was not enough organization to handle the situation. It took 17 minutes to finally get to the counter. But I will say that after my encounter with Mr. Donald, it really made every minute worth waiting. His customer service was extraordinary as he was exemplary and had a million smile that surely changed the atmosphere for me. He was extremely professional in making sure I was completely satisfied before sending me on my way. It's employees like this that's really give USPS the distinction that it deserves. Thank you, Mr. Donald. I look forward to be assisted by you again...

Have not had any bad experiences here. I like that they have self service kiosks which was…read moreactually faster than waiting in line. I saw people still waiting in line after I was done mailing my package at the kiosk.

I love this little post office, it's close to the house and on rare occasions do you have to wait…read morein line. Staff is polite and always ready to help

So I love my little homey post office. The staff that works this location is always helpful,…read morefriendly and fast. Totally my post office of choice.

My favorite spot for Amazon returns. Quick and friendly service. I'm in and out without hassle…read more Also a great alternative for shipping us postal service without the extremely long lines. Of course UPS shipping for those without access to creating your own shipments online. They will ask take your shipments if you prepare your own online for significant savings in time, packing and shipping costs. They provide receipts for all transactions with tracking info.

We just relocated to Moval and have had many experience with UPS ... this branch has the most…read morehardworking staff, professional demeanor , courteous and very fast. We could see how they multi task without having clients wait long. This is by far the best UPS branch I've been. Staff are dedicated to their job and customers. The first time I went there, I told my son the guy with mustache had a minty breath and was so fast multi tasking and was very patient because I was slow, lol.

Depends, ok for mail and copies, etc. Charge more than the post office for most postal…read moreitems,including the stamps. Professional, have a Nortary, call first for Nortary hours

This establishment has gone from one owner to another in the last 10 years. The new owner has made…read morea difference in service. We went for passport pictures and she was relentless to get them perfect. She answered the telephone, helped other clients with faxes, notary, fingerprints and mail. There was no sign of stress! I am happy this service has an owner in the premises who cares.

Friendly & Helpful. Never have to wait too long in line. The prices have gone up way too high for…read moreme, but overall I would continue to take my postal business there.

Small and only open to people with base access means there's never a wait (maybe two people during…read morea rush), no trouble parking, right next to the office... I'll never go to another post office again. And the one staff member is kind and easy to work with.

I returned a few personal and Amazon items over the years with no issues. This particular time I…read morebrought back an Amazon package in the original package I got from Amazon. The lady/clerk/rep accepted it. Got the receipt. It took 2 weeks before I received my refund. I have been to other UPS stores with my returns and received my refund same day Was this poor service directed solely towards me? Why is this particular UPS store so different they process a return so poorly? What training did they miss in regards to returns? If this rep knew there was going to be an issue ahead, why didn't they just say so? I just go to a different UPS store and avoid this Lasselle St and Iris Ave store like covid19, SARS and plague. Substandard. Unsatisfactory. Poor customer service.

I've been going to this UPS store for 5 years now and they have always done a great job…read more Always more than 2 employees there which make the line move fast if there is one. Amazon package return is EASY. I've sent dozens of packages and not 1 lost ever

This location completely lost my package it was a simple put into the postal service box and ensure…read moreit gets scanned and shipped out with the postal service provider . I found out that my package never left the building when I called the company that was to receive the package . I believe this company stole my the contents of my package because when asked for them to check the Video footage they claimed to not have any footage from that day . This is completely unacceptable. The contents of the package was over $500

Line is short here for passport renewal. Small office with 2 clerks same as large post office and…read moreonly two clerks working there.

If you need your passport done - do it here! Lenora is the woman to talk too. She took her time,…read moremade my passport photo look amazing and even let me go back to my house and pick up my passport when I accidentally left it at home.

I went in to get money order woman of Asian accent. The machine was taking long to process my card…read morebut it said do not remove b**** removed it anyway. I don't even want to give it one a star, 0 stars

This is probably the best post office in the world. It is beautifully made no lines peaceful…read morecustomer service excellent location is good. They need to be the model for all post office in the United States at least California. No long Lines, no waiting , do all post offices only have 1 Clerk at a Time ? Thank you Mi Mi, for your Great Customer Service Skills.

This is my favorite post office....there are two people that run the front end....both of them are…read moreso friendly & efficient.. they get you in and out quickly.. they are very knowledgeable and always helpful... I don't use the other post office here in town it's like night & day..

I've been here on 2 different occasions and both were present visits. If you come prepared for your…read morevisit I don't see how it could be an issue coming here. The line moves fast especially if you get on the virtual line before arriving! I want to give a shout to an attendant by the name of Brianna who was fantastic! She made this visit very pleasant and she was quick to get the job done and get me out of there. She was very welcoming and efficient with her work.

So not sure if people know this but you can put yourself in line without even being there. My son…read moreneeded to get his real ID, we didn't have an appointment but we had already uploaded all of his documents. He put himself on the waitlist and we waited for about 45 min. Smooth process no hassles, I was super impressed.