Never had a problem here. Everyone super nice and efficient. Clean area and quick service.read more

The staff that works here do their absolute best and I have nothing negative to say about them…read more However, this place is always packed. So why on earth did they think it was a smart idea to get rid of the postal drop off box? I understand maybe wanting to move it... But to remove it was the absolute most upsetting thing they could have done here. Now everybody has to fight for parking to just walk in the building to deliver a package. I hope they put a new one up very soon.

This US Post Office is located on Chicago Avenue between University Ave and MKLjr Blvd, in…read moreRiverside - close to UCR. I've never had any issues coming here. I utilize their Self-Service kiosk for Priority Flat Rate packaging instead of waiting in line. It's a little sketchy in this area - there's usually a homeless person right by the stairs leading up to the front door. But they usually just mind their own business. Overall, no complaints here. It's easy to find and they're open on Saturdays. Plenty of parking too! And bonus: They have some beautiful Birds of Paradise to the right of the Entrance.

Is it a requirement to have a bad attitude and look miserable to work at USPS ?…read more I try to avoid talking to any human being here but their one kiosk doesn't work and just as expected service is always rude

Most people have nothing good to say about the Post Office, but this little office was super cool…read more The employee working the front was so nice and helpful. Post office actually felt like a little community hub. I have lived in the county of Riverside for 30 years and didn't know this cute little Post Office was here. If you are ever near the Plaza and need a Post Office definitely stop by this one.

Wow first time here. I don't know why I was being talked to the way I was. I came in and the lady…read moreright away called me over " I can help you over here" and I smiled and said great. I asked if I can pay $150 cash for a money order and the rest on my card ( first time doing a money order ) she started telling me I had to use my physical card that's debit with the money in it. Basically she misunderstood me. But she seemed to be yelling at me in a condescending manner. She kept repeating herself explaining the same thing over and over again. I then said , " I have 150 cash can I pay that way" she says yes and then I said " that's what I was asking" After I asked her " do you need to know where I'm sending money to ( once again first time I ever send money through a money order) she responded, " No that's none of my business." I can tell she can be very nice she was joking around with others there I don't know if maybe she got frustrated with me quickly or maybe it was my confused facial expression. But wow. Lol safe to say I decided not to send my package through her and will never return to this location again.

Easily accessible in the downtown area among courthouse and county offices. There's drive up…read moremailbox drop offs on Orange. It's a one way street enter through university it'll be in left lane side. Street parking metered or green space limits. Ramp entrance on south side of building. PO Boxes available. Shipping envelopes, boxes flat rate. Special occasions boxes, greeting cards by the check out counter. Benches inside for waiting. Passport services only on Saturdays.

I moved my office in downtown Riverside 8 months ago. I did a change of address online 10 days…read moreprior to moving. Since them I do not always get my mail. I have to retrieve it from my old office from time to time or it is brought to me, for lack of a sticker. I have done formal complaints online; calls with the USPS local supervisors and gone in person. Despite that and updating my change as recently as 6 weeks ago to extend my time for forwarding to May 2027, I got no mail for the period of June 11 through 21. If you call the USPS 800 number you will hang out for over 1/2 hour and give up. I am not going to fill out another 10 page complaint form; did that 3 times. So no matter what you do to fix their problem, it is not going to happen. I did get one piece of mail in the last 2 weeks; another piece brought over by the receptionist from my old location. At one point at the end of March I got the building owner's 8 pieces of mail with just her name and address on her envelopes put into my mailbox. How does that even happen.

If you need your passport done - do it here! Lenora is the woman to talk too. She took her time,…read moremade my passport photo look amazing and even let me go back to my house and pick up my passport when I accidentally left it at home.

I went in to get money order woman of Asian accent. The machine was taking long to process my card…read morebut it said do not remove b**** removed it anyway. I don't even want to give it one a star, 0 stars

This post office is located in a shopping center . Parking is free and easy . There are usually one…read moreto two people working the counter. I went in to mail back some packages (returns). I had some information that needed to be scanned from my phone. Everything went the way it was supposed to and I was able to receive a receipt so I was happy.

Just watched the post office truck on my front camera of my driveway and mailbox blast past my…read morehouse. Stop for a second to my neighbors not getting out and delivering their mail and keep going by. Skipping my house entirely. Then I get a notification that package was attempted but rescheduled because "Business was close" Um I live in a rural farm area with no businesses around. And post person didnt even stop in front of my house to attempt said delivery. And yes my family was home. I called customer support and they were weirded out when I said it's a house in a neighborhood. Gave me the number for my local post office. Called NINE times and it kept ringing ended with a busy dial tone no one answering. And its only 1245 PST and said office is not closed till 2pm. Delivery "attempt" notice, what a joke, was at 11:59 AM PST. Unfortunately this is the closest to my house or I would go elsewhere. Big building but no self service kiosks so be prepared to wait

I've used this location before and have generally had positive experiences, which made today's…read moreinteraction even more disappointing. I came in to return an item after the manufacturer instructed me to ship it through UPS using their account. Before I could even pull up the return information on my phone, the associate immediately became dismissive and told me, "We don't do that. We aren't UPS." I tried explaining that I was simply following the manufacturer's instructions, but she repeated the same statement in an increasingly rude tone and offered no attempt to understand what I was trying to accomplish. When I asked where an actual UPS hub was located, instead of providing basic customer service, she told me to "Google it on your phone." There is a difference between not being able to help and not wanting to help. I understand if this location couldn't process my return. What I don't understand is the complete lack of professionalism, patience, or courtesy. Customer service isn't just about having the right answer--it's about how you communicate it. A simple explanation and a helpful suggestion would have taken 30 seconds. Instead, I was treated like an inconvenience from the moment I walked in. This location is usually friendly and helpful, which is why this interaction stood out so much. The associate I dealt with today could benefit from a refresher on basic customer service. Being knowledgeable is important. Being respectful is mandatory.

I went to this UPS Store yesterday to drop off a package back to Amazon. The store is shuttered…read more They are no longer there. I saw a big sign in the window that said 'Closed. Not Safe to Enter.' And upon looking in the window, the counters and cabinets are pushed all over the space, trash on the floor, and no flooring installed. What's really shameful is looking this location up online, it still shows as active. Luckily, I needed to go to the grocery store next door, otherwise this would have been a wasted trip for me. *** Edited review for more context... I went back to the shopping center another day for something else. I happened to look over at the old Rite Aid. There was a sign over there that said that location was a temporary UPS Store. HOWEVER - it would have been super helpful (and would still be super helpful) if there was a sign in the window at the ACTUAL UPS Store location to point people in the direction of their temporary placement. Talk about a major cluster****.

The service at this facility is AAA+ The ladies who worked…read morethere are knowledgeable, friendly, very, very helpful and just all around great people. I have not ever had a package go awry. I have always found it convenient, reasonably priced and reliable. I also have packages delivered there. It is very convenient and I assume easier for the delivery people. Although you know what happens when you assume. I highly recommend Send and Receive Mail!

I just love this shop. Takes care of my mailing needs, Amazon returns and EVERYTIME I go into that…read moreshop I walk out with a freshly baked good or hand crafted item. The ladies are friendly and so very helpful.