What an amazing treat I received today from The Shipping Center! I was greeted by Sam upon…read moreentrance. She was polite, informative and helpful. She answered all my questions and was attentive throughout the process. I had the pleasure of watching her patience as she trained new employees Ivan and Eric. I have no doubt they will continue to be great under such a peaceful and graceful leader. This location has plenty of parking, sales drinks and light snacks. The wait was not long either. I utilized fax, copy services services. The cost w I will return!

Overall not a good experience here. Made an appointment for 11:30 and learned the hard way that…read morethey were taking customers first come first serve. Did not even begin processing until 12:30 There is only 1 girl here that can approve all the processing for TSA, passports etc. The other guy here is only able to do office and shipping services, at the very last minute she might have began training him to help with passports and tsa but it was quite a inefficient process and maybe they should just not allow appointments online if they can't work it out logistically. I personally feel like when you are using an appointment service you should take those customers as close to their appt time as possible and advise the walk ins that it is a 30 min or 1 hr wait etc. It is common practice to do things that way. The girl that was processing the tsa precheck was nice and quick but it was a little scary because doing it quickly leaves room for mistakes and it was hard to confirm accuracy under the pressure and rush that was being felt. Cost is the same as other processing centers.

Very nice service and friendly staff. Very clean and organized. Location has limited parking space.read more

Fast service, friendly and knowledgeable staff, working computers... what's not to love!read more

The guy who works here is amazing…read more Great customer service. We'd go back just for the customer service itself! Highly recommend this place

5 stars isn't enough. They deserve 10. I had to get urgent legal mail certified for my friend…read morethat's out of state within 4 minutes til closing time. (Yep, I unfortunately was that person today.) I was faced with patience, grace, and kindness from the same wonderful man who answered the phone at 6:50 pm. I told him I was coming from Staples, my ETA was 656, and I know they close at 7 and I'm so sorry. He was calm and assured me that I can come anyway. He waited for me. I was frantic and squirrelly af making sure I had everything my friend needed and if it was done correctly. Thank you for staying open an extra 5 minutes for me. I will definitely tell anyone and everyone to come here for mail or to get things notarized!! Reasonably priced. Thank you for being kind while the world is not so much right now. A million stars out of a millions stars would recommend. Again, thank you for everything and all your help! Sir, idk if you own the place, if you're a manager, or an employee, but you deserve all the praise, accolades, and the biggest raise you can get (max annual payout). :) May you, your family, your location, and business thrive and be blessed immeasurably.

I think this was my third visit to this location and it was a pleasant experience. I only waited a…read morefew minutes to ship out the return. The customer service was great and it's in the Magnolia Center by Wells Fargo, a smoke shop, Señor Baja, Carl's Jr, Supercuts, Subway, Juan Pollo, dry cleaners, FedEx, etc. Very convenient if you're running errands.

This UPS Store has the most amazing staff. I've been coming here for several years now and…read moreunbelievably the service keeps getting better and better. I've never had a problem. Management and STAFF go above and beyond to help me with what ever I need. So patient and always smiling. Thank you staff Linda

I had a great experience at the UPS Store on Arlington thanks to Noemi. I came in with a bunch of…read morereturns and she was incredibly patient, friendly, and helpful throughout the entire process. She made everything smooth and stress-free even though I had multiple items to handle. Customer service like that really stands out nowadays. Thank you, Noemi, for making my experience such a positive one!

I've been a patron of this location for a few years now and I've always had good things to say…read moreabout this place. However, the people who used to work there I don't see anymore and now there is a young girl and an older woman with dark hair that are working often and they are not as helpful as the others I've encountered in the last few years. I've been in several times where I've had to wait while the two women stand and chit chat while taping boxes and finishing paper work at the front desk. Today really bothered me because I came in and there was no wait however, I was in line for 5 minutes before I was acknowledged as the two women talked about eating whole grain crackers for lunch and hot dogs for dinner the laughed and talked casually as I waited to be helped this is not the service I'm used to. On top of that they are less than helpful in figuring where my missing package that was delivered on Friday but they say isn't there. That's the least of my worries but the customer service is now lacking.

A great big Thank You to Post Box and more for assisting me with my Live Scan. I needed to complete…read morethe Live Scan on the same day and they were able to accommodate my request. They are very nice and helpful! I do appreciate great service! Thank you!

Orderly, friendly, and reliable service. Provides help with…read moreall my postal needs from returns to post office box.

I just love this shop. Takes care of my mailing needs, Amazon returns and EVERYTIME I go into that…read moreshop I walk out with a freshly baked good or hand crafted item. The ladies are friendly and so very helpful.

Super cute store that handles all of my shipping needs! They also carry a great selection of…read morespecialty items that make perfect quick gifts -- or little treats for yourself. The ladies who work there are always friendly, helpful, and happy to answer any questions. It's so much easier and more convenient to stop here than make a trip all the way to the post office.

Worst customer service ever ! Do your ups business elsewhere!! They are unorganized and…read moreunprofessional. Good luck doing business here.

I came here this week and the line was stacked 8-10 customers deep. I remained patient and like…read moremagic, the employees made the line disappear. Great customer service and a convenient, centralized location.

I came to Staples for a fountain pen refill honestly after trying two other stores that I didn't…read morethink that would have it anyways, but I get here and they don't have it as well. 2026 is an economy where if you don't have the product you're not making any sales and already Staples is the home to party city and party city folded because Rick and Morty is expensive Voice recognition is fun Rick, brick and mortar Anyway, the manager is exhausted & less than friendly now- I wasn't able to get anything I wanted and I wasted gas looking. I found it on eBay for $7 We already lost the other location of Staples. I don't expect this one to stick around for much longer. If they can't have products people need and better customer service.

Needed a quick print job and this location was helpful. Once you enter printing station will be to…read morethe right. You can self print from you email by sending it to corresponding store email. Select the specifications and print. You will need to load a card payment before any print job. You can also email or print receipt. Larger print jobs are done by the pros. They're great and have a good selection of paper weights, photo, glossy, matte etc. Amazon returns are also accepted here. Once you enter head left, to the right side of the main registers there's a section for Amazon returns. Have your QR return code ready. Designated spots in front for pick up orders. Plenty of regular parking available.

Amazing service I come here weekly for my orders, reliable for business! Definitely recommend for…read moreriverside California!

Don't drop off packages here. They will steal the package. I made the mistake to drop off a package…read moreand the rude lady said she couldn't give me a receipt. I trusted her, bad mistake. The package never arrived to the destination. They kept it. It never moved from their office. They should always provide a receipt. This is outrageous. I wouldn't trust them for anything. My husband went in the other day and the same lady told him they don't provide a receipt. He didn't drop off the package. Someone needs to report them to customer affairs ASAP. Or to the Business Bureau.