The official main 24/7 "customer service number" for #JetBlue Airlines# is 1 888 (669) 0167™ or +1…read more888 (305)-48.03™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. #Well-Planned Reservations & Convenient Trip Preparation# Every part of the reservation process was designed to make planning straightforward and efficient. Flight schedules, fare options, and business class privileges were presented with excellent clarity, allowing informed decisions to be made without hesitation. Choosing preferred seats and confirming travel arrangements required very little time, while the booking confirmation was delivered instantly with a neatly organized itinerary that simplified every stage of the upcoming journey. #Dedicated Airport Services & Refined Ground Experience# The premium experience continued upon arrival at the airport, where dedicated facilities helped create a smooth departure. Priority check-in eliminated long queues, and expedited security screening allowed passengers to move through the terminal with minimal delay. Before boarding, lounge access provided a peaceful setting to relax, enjoy refreshments, or prepare for the flight in comfort. Boarding itself was managed efficiently, ensuring a calm and well-organized transition from the terminal to the aircraft. #Modern Cabin Design & Impressive Passenger Care# The onboard environment reflected a strong focus on comfort and attention to detail. Spacious seating, carefully planned cabin layouts, and generous personal space created an ideal atmosphere for both relaxation and productivity. The cabin remained exceptionally clean and pleasantly quiet throughout the journey, adding to the overall sense of exclusivity. Equally impressive was the professionalism of the cabin crew, who consistently delivered prompt, courteous, and personalized service with genuine attention to passenger needs. #Comfortable Flight & Efficient Journey Completion# From takeoff to arrival, the journey maintained an excellent standard of reliability and organization. Inflight services were provided with efficiency and consistency, allowing passengers to enjoy a comfortable experience without interruption. After landing, priority baggage delivery ensured a quick collection process, making the final stage of the journey simple and convenient. Altogether, the experience successfully combined thoughtful service, operational efficiency, and premium comfort, making business class an outstanding choice for travelers seeking a seamless and rewarding travel experience.

The official main 24/7 "customer service number" for (JetBlue Airlines) is 1 (888) 669-0167™ or +1…read more(888) 305-48.03™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **User-Friendly Booking & Smooth Travel Preparation** The journey began with a reservation experience that was fast, organized, and easy to complete. Business class benefits, including premium seating, flexible fare options, and priority airport services, were presented in a simple and transparent manner, making it easy to compare available choices. Selecting flights, confirming seat preferences, and reviewing travel details required only a few steps, while the booking confirmation and itinerary were delivered instantly for convenient trip planning. **Priority Airport Services & Relaxed Departure Experience** Business class offered a more efficient airport experience from the moment of arrival. Dedicated check-in counters helped complete departure formalities with minimal waiting, while priority security screening allowed passengers to move through the terminal quickly. Lounge access provided a peaceful environment to unwind, enjoy refreshments, or prepare for the journey before boarding. Priority boarding ensured a smooth and orderly transition onto the aircraft, creating a calm start to the flight. **Elegant Cabin Comfort & Consistent Hospitality** The onboard environment was designed to provide comfort at every stage of the journey. Spacious seating, generous legroom, and a thoughtfully arranged cabin created an ideal setting for both relaxation and productivity. The aircraft remained clean, quiet, and well-maintained throughout the flight, contributing to a premium travel atmosphere. Professional cabin crew delivered attentive and courteous service, responding promptly to passenger requests while maintaining a welcoming experience. **Efficient Arrival & Complete Travel Satisfaction** The journey remained seamless from takeoff until landing, with inflight services delivered efficiently and without interruption. After arrival, priority baggage handling ensured luggage was available promptly, allowing passengers to leave the airport quickly and comfortably. From the initial reservation through the final destination, business class provided an excellent blend of convenience, reliability, and premium comfort, making the entire travel experience smooth and rewarding. **Seamless Travel Experience & Efficient Journey Completion** Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

After yearssssssssssss of being afraid to take a Spirit Flight, I finally did it. When I say, all…read moreof the horror stories I have heard and seen on social media were NOT my experience. The Spirit Airlines website was super easy to navigate. I got on, created my account, booked my flights, and was all set within a matter of minutes. The confirmation provided all the details for my flight and my gmail was able to pull the details and add it to my calendar. 24 hours before my flight, the check-in reminder came and the checking process was super easy. I didn't have any changes or additions so I was checked in within a minute. Arriving at the gate was vibrant as the Spirit Airlines yellow set the tone for the area. The lines were long but the staff was smiling and friendly. As it came time to board, I was a part of Group 5 which is the bulk of flyers. Though the line was about 3 gates long, the Spirit Airlines staff had an efficient process for getting us out the gate area and onto the aircraft. Of course you can't do anything about the people who hold up the line, but the Spirit Airlines gate agents even had a process for them to step to the side. Woo Hoo! Once on board, the plane is standard size, and the seats aren't as tight as I have heard. I'm 6' 3" and though I didn't have ample space, I didn't feel like I was being crushed either. The seats don't have as much cushion as some of the other airlines, however, my butt didn't start to hurt until I was 2.5hrs into my 3hr flight, so I was good. The Spirit Airlines Flight Attendants are unique in style esthetic, however, their service was industry standard and they always appeared with a smile. As you pay for everything on the flight, the process of purchasing is easy and swift. The pilot was professional and ensured we had a smooth flight into the Boston area. He kept us abreast of weather changes, altitude changes, and gave us ample time to prepare for landing. I deplaned without incident and went on about my day. My return flight to Atlanta was the same experience quality. Coming back, I did add a carry-on ($70) and it was easy to add it during my check in process. Once at Logan, the kiosk was unable to scan my boarding pass, however the ticketing attendant put in my confirmation number and I was good to go. I tagged my bag, headed to the counter, dropped it off, and was on my way to security within 3 minutes. Thank you Spirit Airlines for the safe trip and streamlined standard operating procedures. You and the staff are appreciated.

Wish I could say zero stars …read more No chance. Got to the airport at 4am My flight 6 am got changed to 12pm, then 4:30, then 11:35.... Sat at the airport till 9, then found out the flight got cancelled at 8:45. They said oh we can get you on a flight for Monday afternoon..... cruise leaves Sunday. JetBlue no flights available. Had to go with delta only thing available was 1st class... $2908 later, we are now waiting at the airport until 4:40 pm to leave for Miami. We are going on a cruise and need to be there it's our honeymoon! Spirit offered nothing to help or assist other than we can get you there two days later.... I understand there is issue and delay and cancellation.... There's no weather no issues or problems with any other flights. Their absolute best answer was $30 for a future flight, respectfully kill yourself, that's the most pathetic service, absolutely. Long story short if you plan to do anything or fly anywhere never EVER take a flight from this company.... Terrible, horrible, worse experience ever, btw this was my first experience with spirit and the absolute last. Useless worse terrible experience they should immediately stop being a company

It looked like a good size plane from the outside, an Airbus A321 which can hold over 200…read morepassengers. However, when we sat down in the first class cabin, I had to ask, "Honey, who shrank the plane?" The plane looked new, and was very clean. The seats also looked new, and there was a nice flat screen to watch movies. But the legroom felt really tight for first class, and the seat recline felt very limited. When my laptop was stowed under the seat, there was just enough space for my feet on the floor. The meal was very good (always go with the chicken - in this case chicken thighs), and the flight attendants were very attentive. The plane departed and arrived on time. Overall, a good flight except for the scant seating.

I would like to take a moment to thank the team Member Maha…read more(BOS Terminal E Sky Priority Line) for being so kind and going above and beyond to help me after my flight was cancelled. She was patient and went the extra mile when she truly did not have to. Not only did she take on my issue when I was not departing from her terminal, but she also answered each of my questions calmly and kindly and escalated it via phone. Because of her kindness, I got rebooked on the next flight out. This kind of patience and kindness is rare in the customer service industry and even exceptional among the interactions I've had with Delta over the last 12 months. I'm so grateful to her. I hope that this kindness will be remembered when she is up for promotion and/or performance review. Indeed, this is the kind of team member Delta could use more of at every level.

We flew on Aer Lingus multiple times from Boston to Dublin and the staff were phenomenal. We didn't…read moreknow UK regulations changed recently and everyone needs a Visa now to enter the UK so the Aer Lingus check-in attendant at Logan airport was so patient, kind and tech savvy and walked us through every step on our cell phones where we had to download the app, fill it in, and pay the fee. Then on the plane the flight attendants were so sweet. Our flight left on time. No delays and the Beef Stew dinner with roasted potatoes and string beans they served after being in the air for only an hour was fantastic. I watched a movie, drank 2 glasses of complimentary wine and slept a little with the complimentary blanket over me. Aer Lingus is definitely one of my favorite international airlines.

Aer Lingus could do a good job if there are no barriers or extenuating circumstances. If you have a…read moreservice dog, if you need to change flight dates, if you feel you might need a refund; DO NOT FLY WITH AER LINGUS. Any time you ask for clarity, it is met with apathy with an air of confidence. Questions that would take any other airline 5 minutes to find answers for, took literal days relying on kicking the can down the road to different departments. They rely heavily on voucher credit for refunds which doesn't include the cost of transferring the ticket dates, so they literally paid themselves $1,400 just to book us a flight that we couldn't ride because of service dog standards that we can't meet, that we couldn't know about about because they can't give us a straight answer.

This isn't going to be a rage review, unlike many airline reviews you see on Yelp. My experience…read morewith this airline was a mixed bag. I flew Lufthansa to Frankfurt. Ground staff in Boston were pretty polite and helpful in my limited interaction with them. Onboard, service was efficient but not exactly warm. There were a couple of flight attendants that were great but the rest were just going through the motions. The economy offering of kung pao chicken wasn't exciting but it was edible. The IFE was decent and the legroom was okay. However, the recline from the front was quite substantial, which doesn't give you much room to get out or to maneuver. The real issue I had was the amount of delays. Of the four flights I took with Lufthansa, three of them were delayed. Not great. I had to make a connection at Frankfurt, and the Lufthansa app gives you directions to navigate from where you arrive to the gate for the next flight. However, I was given wrong information and ended up having to ask around and having more complications than while the app led me to. I wouldn't go out-of-my-way to fly this airline again but it's decent enough.

I'm guessing only people with bad experiences leave reviews. My flights from Germany were ok though…read moretheir premium economy seats and service are not as good as Delta/KLM. The infuriating problem was being told my short Düsseldorf to Frankfurt leg was full and I couldn't take on my carry on roller bag. Too big they said - even tho I'd brought it on all other flights. Ok, let them take it and then was charged €110!!! And then onboard there was open bin space. Forget getting hold of customer service. Their phone line says leave a message and we'll get back to you within 30 days. Appalling!

Flew out of Boston on the 737 MAX 9 and it was a lackluster experience. Despite being a new jet,…read moreless than a year old, the seat cushions were already starting to wear out. As Boston is a major United hub, it was interesting to see 80%+ of the plane boarding with Pre-Boarding, Group 1 or 2. The Emergency Exit Row was definitely worth the premium for a 6 hour flight back to the West Coast. Cabin attendants were cordial albeit bizarre in suggesting to close the blinds on a daytime flight. Bistro options are only available via preorder. The Steakhouse burger had an ingredient list maybe with 50+ ingredients?!? The burger itself didn't feature any lettuce or tomatoes, only a warm toasted bun, a ton of cheese, along with a ketchup and mustard packet... Wifi was $8 for the entire flight and worked well. The IFE was able to connect with Bluetooth headsets. Headsets seemed to be complimentary if one were to ask. Towards the end of the flight, there was quite a hard sell on a variety of United credit cards. The push made the United flight feel like an Air Asia flight... Our flight arrived ~45 minutes ahead of schedule.

Let me put this as politely as possible, United Airlines in a word SUCKS! I recently flew to Hawaii…read morewhich as most people know is 5-6 hours to San Francisco then another 4-5 to Hawaii. As a wedding gift, I upgraded my sister and her husband to first class for an additional $5200. We boarded our flight only to find ourselves on a fifty year old plane and discovered that first class on this trip meant nothing more than a slightly bigger seat that did not recline with a TV that did not work. Additionally, the food was awful as was the service. Meanwhile back in economy class, I sat for roughly ten hours with my knees jammed into the derriere of the person in front of me. Also, the seat padding as been diminishing to painful levels as airlines continue to cut costs. The experience was torturous and United should be ashamed of themselves for treating passengers the way they do.

This is just a review for the transcon Boston to LAX Flagship First service on AA's unique A321T…read moretranscon aircraft. This is a unique service offered only on the A321T and offered only from Boston to LAX, JFK to LAX, and JFK to SFO and JFK to SNA. The A321T is uniquely configured with Flagship First, Flagship Business, and economy. The amenities and seating in the premium cabins is much more akin to a widebody aircraft with lie-flat seating offered in first and business and seatback screens throughout the aircraft. Sadly, these aircraft will soon be retired as AA moves toward eliminating Flagship First systemwide. The seating in first is 1-1 which offers a lot of privacy. The seatback screen is large and high definition with a wide selection of movies and other entertainment options. Noise cancelling B&O headsets are also distributed. The meal service in first is enhanced versus what is offered in business including higher end touches on the meal tray like individual salt and pepper shakers and a metal napkin holder. There is also actual champagne in first versus prosecco in business. There is also a soup course in first which is not offered in business. The flight attendant was great and offered an attentive and premium service. Baked on board cookies are also offered prior to arrival. Overall, this was a great transcon flight on AA. Sadly, it's the exception and not the rule as service and amenities on other AA flights leaves a lot to be desired.

This was the first time we have flown American airlines, and it was a complete disaster to say the…read moreleast. We started out with a good flight to our destination, and our return flight was nothing but a nightmare. We were trying to book an earlier flight to get home before midnight, and in doing so the American Airlines system allowed us to book, and charge us for a flight that was already delayed. As we arrived at the airport we then had to check in with guest services, which took a while as NO ONE knew where we were to go, to get the flight changed. Mind you still being charged an additional fee for changing the flight to a flight that was ideally no longer available. Followed by then paying for two bag fees and then finally getting a new flight, with a layover. Once we arrived in our final destination, I was then presented with a text message saying that one of our bags was delayed. Trying to get that bag delivered to our home has been nothing but a complete mess, as nobody actually knows where our bag is and how to get it to us. They're completely incompetent through the phones and the chat system. This is the WORST experience we have ever had with an airline and I am still without my bag after 2 days. With all of the technology and delivery systems these days, this is absolutely ridiculous and unacceptable. We will never use this Airline again, very unreliable and unprofessional.

Logan airport is one of my favorite airports, being a Bostonian I love the Boston themes. I've…read morenever had a real issue here, sometimes lines are long if you go at a busy time but I've always made it with time to spare. Just plan ahead. Many ways to get to the airport too, Blue line shuttle is my fav. Lots of food options, shopping, although I never really shop since it's my home airport but I sometimes will eat here before a flight if needed. If in the morning, usually coffee from Dunks. Many different terminals, but they have an app to help you find stuff if you want and it's free to download. Live, laugh, love, Logan airport!

This airport is clean and has plenty of places to eat in terminal C. There are also plenty of…read morerestrooms and seating. They have renovated some areas adding new food options and arcade machines in certain areas that make a fun way to pass time. Mike's Pastry's coming soon too! The silver line is so easy to take to and from the airport.

I needed to fly to Lake Placid for work and used American Airlines who booked me to connect in BOS…read moreto a Cape Air flight to SLK. It was a long, but easy walk from the terminal I landed in to Terminal C to check-in for this flight. Checking in was a cinch - Just show an ID, let them weigh my carry-on and backpack, give them my weight and then they tagged my baggage and gave me a boarding pass. When boarding, it was an easy walk down the stairs to the tarmac where we walked to the plane and boarded it. The ground crew and pilot and first officer on the plane were helpful, explained the trip to us and we were on our way. The flight was smooth and the landing was nice. Plane is VERY loud though, so definitely wear some ear protection or headphones. I'd definitely fly them again!

On May 25, 2026, I emailed the Care Team at Cape Air with my experience from a recent flight. I…read morereceived an automated response saying they would be back in touch after reviewing my message. Because I have not received any other follow-up from Cape Air, I thought I would put my email on Yelp: I wanted to tell you about a recent flight we took from BOS to ACK. This was Sunday, May 10, 2026; flight #5011; departing Logan at 8:30 a.m. and arriving in Nantucket at 9:25 a.m. My husband and I were sitting in the back of the plane, and while the door was still open, the pilot began his introductions and safety and emergency review. My husband and I could hear nothing of this important information, because it was quite loud as the door was still open. Once the door closed, I called from the back that we hadn't been able to hear anything he said. His response was surprisingly dismissive. My recommendation is that pilots wait until the door closes before their important review of safety and emergency information. Now, the pilot on our return flight (Friday, May 15, 7 a.m.) did just that. He was the best! ******* I still give Cape Air four stars, because it provides a helpful service, even if the little planes are extraordinarily loud and rickety and terrifying.

Air France provides four cabin classes of service on many of its intercontinental flights…read more First, Business, Premium Economy and Coach. All flight attendants speak both English and French and they are really nice, well trained and smiley. We flew Premium Economy on the way to Europe and Business on the way back. Premium Economy has better seats than Coach, personal video and music screens, better food and free drinks throughout the whole flight. Still the seats do not recline 180 degrees, but maybe 120. Business is just wonderful. Seats are lie-flat, the dinner is a 5 course meal with great wines and champagnes to choose from. It is definitely a better way to travel, but much more expensive. Depending on the time/season you fly, the Premium Economy can be 2-3x the price of a coach ticket, while the Business class seat can cost 4-7x more than coach.

Flew from Boston to Marrakech. Plane was new, clean, comfortable. Stewards were professional and…read morepolite. On the return flight I was ill and the stewards were extremly helpful. I would definitely fly Ari France again.