Air Clinic installed our HVAC unit in our new home. We continued to have them service our system for 2 and half years. Two times I would hear banging during service. Never heard a word about the problem. The sixth service I was with technician who had taken out our air filter. He was at a loss of how to install new one. He was actually going to leave us with air filter left out. We all know how hot it gets in Texas. The trouble with our filter installation was the builder installed the closet incorrectly. Air Clinic was going to charge us over $1000 to correct it. Of course our warranty period was over. My argument was I was never told there was a problem till the tech that was going to leave us with no AC. If one of the techs had told us a problem we could have had our builders fix it. We had a repair done for a third of the cost Air Clinic quoted. I always paid upfront for their tuneup plan. I am still waiting for my money back for Fall tuneup. I won't be using it. I cancelled 3 months ago and not a word or a check. BBB here I come. read more

We hired these guys to come out 2 years ago to install 2 a/c units. What should have taken 2 days to install ended up being a 1 day install, that should have set off red flags from the start. Fast forward 2 years later, about 8 service calls later to fix issues time and time again. Tonight, again unit is not working at all. I wish i never hired these guys and given them 13 grand of our money. I will tell everyone to steer clear of these crooks. read more

I requested a routine tune up maintenance on my home air conditioner system. When the technician left a leak started from the secondary drainage line, causing rust from the pipe to drip on to the front porch staining the porch and exterior brick. I called the company back, but I was informed that I would have to pay for the second home visit. I called Aramendia and the technician came out to fix the problem, which was caused by Air Clinic technician, he didn't blow out the main drain properly. It was clogged causing the overflow secondary line to drain causing the drainage onto the porch and brick. I had to pay for a tuneup service twice. I recommend not using air clinic for any of your home Air Conditioning Services. Air Clinic could have corrected the problem by sending a technician out to fix his screw up!!! read more

We asked for quotes from several AC companies and most just wanted to sell us an expensive product, but Ryan from Air Clinic was wonderful. He took the time to measure every room and find us the right unit for our home. His advice and attitude were outstanding as was the attitude and professionalism of the technicians who came to install the unit. Thank you so much! read more

So, after many years dealing with an old system (15+yrs), we had to look at replacing it. We used 2-3 different companies in the past to fix/replace several parts (fan, compressor, condenser, thermostat) and for the most part it was a great system. We decided to research some local companies here in SA and Air Clinic was the first one we called (we had 2 earlier quotes in the last 6 months) That's all it took, ONE phone call and 3 days later, job complete and system works great! We cannot say enough great things about them, from the first phone call to the complete install, Air Clinic exceeded our expectations. Elizabeth and Patty (admin), Ryan (sales) Austin and Andrew (installation) are the best of the best! I would highly recommend this company for ALL HVAC needs! * this is a copy of my google review* read more

Twice I've had our AC go out and twice Air Clinic has saved us. We have a toddler, so having a functional AC on a hot day is important and an AC never goes out on a day when you don't need it. They understood the nature of my issue and the urgency and handled it appropriately. Twice I've had our AC go out on hot days and twice has been out for less than 24 hours. I would and will definitely call them again. Responsive, professional and capable. Everything I appreciate in a business. A+ work! read more

This is THE most professional AC company that I have ever dealt with. So many others I contacted to replace an air handler were highly unethical. I highly recommend Air Clinic of San Antonio! read more

We got several estimates for a complete central air system replacement (outdoor unit, air handler, duct work). This was the company that Lowe's referred to us. The consultant, Preston, gave us several options, but didn't try to oversell. Their estimate was the lowest we got, for the same system, by several thousands of dollars. Austin and Zach did good work, and got it completed in one day. They were very friendly and professional. read more

Air Clinic doesn't follow through with servicing their systems. Once you purchase their systems they start making excuses for not being able to do regular servicing. I DO NOT RECOMMEND Air Clinic. Find a compa that cares about service after the sale. read more

I regret ever using this company. I regret paying them over $6000. The thermostat continues to not work properly. The service is horrible and they do not come when the appointment is set up. Wish I could do it over. I would definitely NOT choose this company. read more

This company has high reviews, but for some reason we have not had a good experience. We bought a brand new unit/system in 2017 and we've had to call them to fix it periodically, but this year has been the worst. I believe they're sending techs that do not have a lot of experience yet and they are not looking for the actual problem. They are diagnosing the most common repairs and not checking for anything else because we've paid for cleaning/flushing and a new coil but it still has issues with cooling. We have had them come out SIX times in the last 2 and a half months. Also, one of the techs left the A/C fan on upstairs and didn't put it back on auto, so it was running constantly. Consequently, it was not cooling anymore and I saw the fan setting wasn't right so I changed it back to auto and it started cooling again. This is probably why it ended up freezing over. Ugh! This has been very frustrating because I have medicines that require room temperature and cannot be in the heat and I have spent money on hotel rooms because the 2nd floor is way too hot when the AC is not working. Plus, this current climate is not good for having people in the house and the techs don't wear masks while they're talking to you. I gave them 2 stars because they waived a few service fees, but they definitely should because we are spending money unnecessarily as a result of these bad diagnostics. read more

This company is amazing!! From the start Ryan came out to bid the job and educate us on their products and workmanship of the company. They specialize in Trane HVAC systems which we all know are great products. We had two other proposals from other companies and felt the most comfortable with Air Clinic regarding price, service, workmanship and follow-up. We ended up purchasing three systems; two for our our home, a main unit as well as a mini split for another add on as well as a complete system for a rental property of ours. The systems were all installed today on time and very efficiently. The installers Austin and Luis were great, very friendly and actually had good personalities and a pleasure to deal with. I would absolutely recommend this company to anyone looking for service or upgrade their existing units. read more

They installed a brand new system in my house. Within the first few days they had come out to fix a wire that kept burning up. They were here three times that first year fixing that same issue. The next time it happened was when we went to use the heater which makes sense cause it was some wire that had to deal with the heater that caused the issue. They came and fixed it because it was still in warranty. The next winter however we were out of warranty and the same issues that has been happening since they installed the unit happened yet again. They told me I was out of warranty and it would cost 250-300 to come out and repair it. I argued the fact that it was the same issue and was told he would talk to his manager and give me a call. Never did so I went and bought heaters for that winter. Now here we are in the middle of summer and that wire had caused a small fire. So I called them to come look at it. I waited to bring up last year until they actually showed up. The guy told me that the same wire had caused the fire and it would now be around 650 to come and repair it. I explained that the issue has been happening since day one and he replied "well these units aren't the best" I told him that it was worth the 8grand that I paid and needs to be fixed. He told me "let me talk to my manager" that was a week ago and haven't heard anything since. I am going to report them to the Better business as well as reach out to a lawyer and let as many people know what crooks this company is. They came off great but once they got my money they left me to burn. read more

I would like to rave about Air Clinic (Justin in particular) as their awesome customer service followed a not so great service experience by another well known company. They were professional from the get go, showed up at their scheduled appointment time with a courtesy call that they were on the way, went to bat for me on my warranty, and made sure that they left me with a cool house after the diagnosis call. As with all of these repairs, it was expensive but not as expensive as the original quote I received. Thank you Air Clinic you have earned my future business! read more

This company is amazing! We had a whole new system installed and they were extremely professional also half the price of what a new unit would cost us! read more

Fantastic experience! If you need repair or new A/C system this is the people to go to. Hi y'all, I normally don't write reviews but this time I MUST. Five stars for this company is not in of. Wish I can give them six. I've been involve with home building companies before and that give me an extra access to more info about A/C systems then average bear. So I've thought. From the get go I was very impressed with Ryan and the way he explained in's and out's of installing a more powerful A/C system then the one I was replacing and reminding me that extra air return docks will be needed to get the most of the new air handler and heat pump. Non of the previous people who was giving me a bids for the job ever mention this and I've totally forgot about it my self concentrating on price only. The amount of care, honesty and sincerity for doing the right thing Ryan displayed in our conversation is rather rare this days. Then came the install day and two guys show up - Santos and Steven. 130 degrees in the attic. They worked non-stop with out a break. So polite and always with a smile. Great team. When I ask them to take a break, Santos told me that they must get my home cooled first before gets really hot. Within 6-7 hours my house was at 72 degrees again. All that happened on August 15th. Since then Ryan contacted me 3 times to make sure all is working well. BIG thank you to Air Clinic and the great people who make all the difference in customer service satisfaction. read more