Top notch A/C specialists!!!! I had a brand new two-stage Trane system installed by another company that wasn't installed/functioning correctly. Dave from Air Conditioning specialists came out and was able to trouble shoot, fix multiple issues, and now I have the whole system running beautifully. 100%, I will ONLY be using Air Conditioning Specialists for all future maintenance and needs. Austin is tough town to find good service providers, ACS is clearly one of the best. read more

Quick, efficient, and reasonably priced. Did not try to upsell me unneeded extra services. A pleasant Repair experience for a change.

nicholas is the best tech for AC/Heat , I highly recommend him & thus co . They are in Austin , Texas

Nicholas is an absolute lifesaver! After a quick power flicker from the rain, our thermostat went completely black. I reached out to ACS, and Nicholas walked me through a few simple troubleshooting steps over the phone that got everything working again. What most companies would've charged $150-$200 for, he handled in just minutes -- and didn't charge a thing! We're so grateful for his honesty, professionalism, and help. read more

Thank you Ronald. I appreciate your quick arrival , your professionalism & resolve. Very cool guy. Reliable company. My experience. read more

Air Conditioning Specialists - Thanks Ronald ... Re my heater air conditioning system - Heating & Air Conditioning/HVAC Near Me - Austin, Texas

I have experienced lots better. Had a condenser fan motor replaced on my Trane XE1200 4 ton ac system. It's old, so I wanted something to get by for a few years. They quoted $417 but said it could be more. I gave them model and s/n before they quoted. The quote came from Dave the service manager, communicated though Kari, office mgr. Tech, Cody came out and installed the fan motor 5 days later. He was OK, but clearly had not seen my unit. He took off a few parts that were not necessary and did not secure the fan motor run capacitor. But at least he replaced all but one of the fan cover screws. I got the last one, in the form of an unexpectedly high $527 bill. He waited until finishing to deliver that news. He installed a Trane motor and told me: "They are more expensive." A long, unpleasant and unfruitful conversation followed. Not great service, expensive (a $200 labor charge for 1 hr), and, in my opinion, sneaky on the bill. Won't be using them again. read more

VERY difficult to work with. Try to find someone else. Office manager extremely unhelpful, lost my business for good. Notice all the good reviews were 5+ years ago...go figure read more

These guys are fabulous! I have been a customer for 25 yrs. They have been nothing short of absolutely stellar during all of that time. 3 yrs ago they installed a completely new heating & cooling Trane system for me. The A/C was a 5 ton 2 zone system. The entire system is complex and state-of-the-art. It has worked flawlessly for the entire time and worked perfectly from the very first day. My cooling bill went down immediately. They corrected mistakes made by my builder for no extra charge. Their workmanship is clean clean clean. The entire install looks magnificent. The other day a was up in the attic and happened to take a look at the new damper system, plenum and such, it was so beautifully installed! Use them with no fear. You'll get the best service available at a fair price. And, they are extremely professional and courteous. read more

Update: Filed with BBB, knowing they would probably not do anything as the A+ rating is only for companies that pay for their rating. The owner says in the BBB report that Air Conditioning Specialists starts charging their customers as soon as their tech's ignition starts at their office on Burnet Road (We did not know that was their policy), mind you this is in addition to the $8.00 travel fee added to the same invoice. It would have been most helpful if this information would have been on their website or even verbally conveyed. The owner chose not to say in the BBB report why we were charged an additional $83.00 materials charge after the office lady and tech both said we only would have to pay labor on the 3 year old Trane unit ACS installed costing $5670.00 that is still under warranty. ACS will still not send us a copy of an invoice for work that was done to a valve, in our home by ACS following an inspection after initial installation, even after multiple requests, including in the BBB report. The inspector asked for this work to be done. Hopefully this review will help others in being prepared when dealing with an A/C company and knowing what questions to ask up front. Best advice is get everything in writing, even if you have previously done business with them. read more

Air Conditioning Specialists Having lived in Austin for 25 years everyone knows you need a great AC repair guy. Well these people are first class. They are at your front door the same day I call. They have keep our home comfortable without any problems for a fair price. They do what they say and with no surprises. I wish we had found them years ago, it would have spared us a lot of grief. Very professional and courteous when they work. Call these people if you are tired of getting the AC runaround, you will be glad you did. Thank you A/C Specialists...we are very grateful! read more

AC Specialist replaced our old unit two summers ago. Their prices were competitive and their salesmen and technicians are nothing but professional. Our unit recently went out this summer due to a freak accident with a spider while we were out of town and the guys got over to the house within hours of alerting them on a Sunday and got us up and running and only charged us for the service call. I especially like the fact that ACS is an Austin company that is in the Crestview, Brentwood Allendale area. They also have a great preventative maintenance program that is inexpensive and worth it. You cant go wrong with ACS. read more

I have used ACS several times. They installed a couple of new systems for me a year ago and did a good job. Their price was average, installation good. Fast forward to this year and my experience was completely different . They gave me an estimate for installing a vent in a new room but when I called to schedule the work, they increased the price by 50% (another $150) and tried to justify the increase by saying I lived a long way out. I live in Buda, which is listed on their website as being in their service area, and it takes approximately 30 minutes to get here from Central Austin during non rush hour traffic. Unhappy about the extra $150 to come here, but needing the work done, I reluctantly agreed. The men who came out were pleasant and installed the new vent but also made a cut in the wrong part of the ceiling . In talking to the salesman at ACS, he said he would send someone out to repair the ceiling . I offered to have my sheet rock installer do it (my guy quoted me $40) but the salesman cut me off and insisted that they would do the repair. ( apparently the drive wasn't so bad after all). After playing phone tag with their repair person, he came out and patched the hole and repainted the ceiling . He was very nice and did a good job, but you could still see that a patch had been done. My wife was not too happy, understandably and I called ACS about it. The same salesman got on the phone, was rude towards me, interrupted me as I tried to explain the problem , only saying his repairman was the best there is. He told me I had to send him pictures of the repair, to which I agreed . He would not let me text them, however , but said I had to email them. When I asked for the email address , he did not give it to me but instead told me to go get it off of their Web page . It wasn't on their website , and I brought that to the secretary's attention . By now I had had enough and was on the fence about pursuing it further or just having it taken care of myself . So I'm doing it myself . In summary , they mostly do good work but beware if a problem arises. I would recommend you look elsewhere. read more

I called them when my AC went out. The receptionist was very nice and they sent someone out right away (thankfully, since it was a hot day). Brent arrived in about 90 minutes. He was professional and courteous, even re-attaching the breaker box which was falling off. The basic service call was $92. I needed two new capacitors and a new starter relay, which ran $83, $83, and $163. read more

Installed a new A/C system for us. Couldn't ask for a more professional and honest group of people. Went out of their way to provide us with all available options. Best A/C company in Austin by far. A+ read more

Excellent Service, availability and professionalism, if you need AC Service, look no further than Air Conditioning Specialists

These guys were great. I have used a number of AC companies over the years and these guys have been the best by far. First off, they took the time to actually consult with me on what I wanted whereas the other companies bidding on the job came in, looked at the space, and left and sent me a quote. AC Specialists brought in their installer prior to making any system recommendations to ensure what they quoted would actually fit in the space. I ended up with a unit that does humidity control which I love and never would have known existed if I stuck with the other big companies I got quotes from. I even paid quite a bit more (for more technology) but it was well worth it. They installed everything and then we had a pipe start leaking that ruined some Sheetrock, they came in, repaired the leak, and then took responsibility for the Sheetrock. Then a little later something fell in the line and we got a leak upstairs. They came in, cleaned out the line, and again took responsibility to get the Sheetrock repaired. These guys have integrity and I will never do business with any other company again. I could not recommend them any higher. read more

Just had my third A/C system installed by Air Conditioning Specialists. Had a new Trane xl16i two speed heat pump installed in my home, incredible piece of technology. The system is almost impossible to hear and delivers consistent cooling throughout my home. When it is on low speed, I have to actually look outside to see if it is running. The same crew that installed my last system 16 years ago was the same ones that installed the new system yesterday. Without a doubt the most knowledgable and courteous group of workers I have encountered. I will continue to recommend ACS to all my friends and family, read more

Save your money! Air conditioning specialist's Shannon did an energy audit on our house in May 2000. He told me that we had a very low quality unit and it would surely die in the next 1-2 years. Over 15 years later, the unit has -just- died. If he had been an honest representative, he may have had our business and our recommendation. read more

We bought our house three years ago with a 12-year-old AC system. These folks had to do some minor repairs each year until the compressor finally gave out a couple of weeks ago. Within 10 days, they priced a new system, I got approved from some really good Trane financing, and they installed the system in about eight hours. All the guys were friendly, courteous and clean. The new system works beautifully. read more

I had Air Conditioning Specialists come out to check on our air conditioner at our business. We were told last summer by another company that the compressor was bad and they quoted $5000-$6000 to replace the system. Dave at Air Conditioning Specialists determined today that we had a bad capacitor. In less than 30 minutes and $333 later he had us cooling again. I love honest repair people! We signed up for their Preventive Maintenance Service before Dave left today. read more

Our AC went out at 4PM and we spent a fitful night trying to get some sleep. I got up early and called Air Conditioning Specialists. I had never called them before, but they were in the neighborhood. I was told that they couldn't get out until the next day. But then she noticed we were in the neighborhood and said they could work us in. She told me that she thought it would be noon before someone got here. At 10:30, Josh showed up to work on the unit. The last two times the AC quit working, there were rats in the attic that chewed through a wire. Josh could see that there was no voltage getting to the compressor, and he went in the attic to find the problem. Josh wasn't too thrilled with the rats in the attic, and initially he said he couldn't work in that environment, but he stuck it out and eventually found the chewed wire. He fixed the wire, and then found another problem at the compressor side. He worked around the 2nd problem, and by noon, the compressor was back on!! Josh also took a hose and sprayed the compressor to get the dirt out. Josh was very conscientious and took his time to do it right. He also noticed that the compressor was not properly grounded, and advised me to get an electrician to look at it. All-in-all this was a great repair experience, and I would certainly use Air Conditioning Specialists again. read more