Technician found the issue with the heater in less than 30min. Very thorough and made sure everything worked before leaving. No upsell either. read more

High quality service with no baloney or overcharging!!! Locally owned small business with honest and capable technicians. Reliable in showing up as arranged, as promised. We've been customers since 2007, have referred this business to many, and everyone we referred to Ideal has also reported back the same reliable and honest consumer experience. Owner has educated us about simple things we can do to maintain our HVAC systems at home to avoid catastrophic failures that put us in an emergency/urgent situation. read more

I've used Ideal AirCare three times now over 6 years for separate issues with my air conditioner and it has always been a great experience. Ed is professional and prompt, and my most recent technician, Matt was great. Matt was very transparent with communication, worked quickly, and we were very happy with his service. read more

Our main, downstairs AC unit went out, they couldn't replace it the same day but were relatively quick. Everyone was really nice. The work was done in one day and we have our new running AC unit...it was not cheap, but I really didn't have much time to shop around and it seemed inline with what a new unit of that size would be. Here is the issue - the guys worked all day, had to climb up into the attic to replace the unit up there and I guess they had some issues with our attic stairs. No one talked to us about what they were doing, and they went ahead and took off all of the crown molding around the attic door to get it up there. After that, they literally used regular nails and grayish caulk to put the previously beautiful crown molding back up - hammered regular nailed THROUGH the crown molding. The caulk is hideous and not even white like the ceiling. Maybe if we had known they were going to do this, we could have thought of something else or said no? Come up with a different idea? We are now stuck with a crooked attic crawl cover door, ugly broken/destroyed crown molding. The owner understood the issue and said he would pay to have a handyman come out and replace the molding - which was great, at first...until he asked me to pay for the molding. So...if they hadn't hammered the molding and were professionals who knew how to put molding up, my molding would still be perfect and could be used again by someone who knows how to do it...but they ruined it, and his solution was to pay for the handyman to come fix what they broke, but I had to pay for the actual materials they destroyed? At that point, I said thanks but no thanks, I'd rather not have any more of your employees in my house - who knows what else they'll destroy that I'll end up having to pay to fix. Disappointing to say the least, but I could not recommend them. read more

Ideal AirCare was my second opinion call. The first company told me the reversing valve on my heat pump was dead and needed to be replaced, then pressured me to replace the entire heat pump for 4K because it would "make more sense." In contrast, Ideal's technicians let me hover around them as they worked and answered all my annoying layman questions. They diagnosed my Nest thermostat as the real culprit. They replaced it and it was as simple as that. I am truly grateful we made that second opinion call. Whenever our A/C DOES need a replacement, I have no doubt about which company we will be calling! I am spreading this as much as I can, given the stark contrast of my experiences! read more

Fast and friendly service that is affordable too. Ed came out within a couple hours when I was having condenser issues and straightened out the problem quickly. Highly recommend if you need AC help. read more

Ideal came out on very short notice and got the job done right away. I appreciate them fitting us into their schedule and will be using them in the future. read more

Ed and Walter are amazing, Came on short notice and they Serviced our main AC by doing a chemical clean(It was covered with mud and dirt from years of neglect) new filters and a detailed inspection of the unit. We also had to get a new mini spit installed for our server room and Ideal Air was $1000 cheaper compared to another company and was able to fix it next day when the other company was booked out for months. I am the GM at the BUDA Moon Nursery and if our server goes out do to heat then we cant run our business. Really glad they were able to fix everything so fast and efficient. read more

Work done: New AC New Furnace Repair / replace ducts in disrepair New attic insulation I don't feel like I need to write much here other than to echo the other positive reviews. Ed takes pride in his business and the work done and it shows. Cost was as expected and the work was spread over 2 days. AC and Furnace were done the first day, and the duct work / insulation was done on the second day. read more

Ed and his team were extremely helpful in addressing my failing HVAC unit. My father had left a Frankenstein-esque mess of a system from trying to nickel and dime over the years and Ed was patient and knowledgeable with me and my system every step of the way. After some heroic efforts on Eds behalf to work with what I had, I decided to bite the bullet and replace the system. After receiving several quotes, I went with Ideal Aircare because the professionalism and the fairness of the deal (not a steal, but nowhere close to a rip-off). Ed really listened to me and was willing to answer my long winded lists of questions and alleviate my concerns regarding certain aspects of the process. His crews were also very respectful and knowledgeable and clean. This was a big purchase for me and Ideal aircare really took care of me, from start to finish. Would highly recommend. read more

I can't say enough good things about Ideal Aircare, great quality work, very quick and responsive which is so important when you're faced with no A/C or heat. Our 22-year-old system died and Ed personally came out and gave us a quote, it was instantly clear he knew what he was talking about and was looking out for my HVAC system. We couldn't be happier with the system we got installed and look forward to working with Ideal Aircare again should any issue arise or if we ever move, Ed is the only person I would call. read more

I was tremendously pleased with the care and service that Ed and his team provided. I will be contacting them again for my future HVAC needs. read more

Ideal AirCare was called to give me a quote on a new system. Ed inspected my existing unit and his advise and honesty saved me over $3500 in duct work replacement. His workmen were professional and completed the work in one day. The price for my unit was competitive with other well known contractors in Austin. I will use this company in the future. read more

Both our AC units completely stopped working at the same time around 5:30pm. We were leaving for a vacation the next day so we were super stressed about leaving without the AC working. We called Ideal AirCare Heating and Cooling and spoke Ed about our predicament. Ed was gracious enough to FaceTime with us, trouble shoot the problem and we got our ACs back up. Ed was truly a lifesaver for us and we will only call Ed for any AC/Heating repairs! Thank you Ed! read more

Our AC went out last summer, we called another company to service. They did not do the job correctly and left without unit cooling properly. When I called back informing the service desk that the technician did not complete their job, I was told they would not get back to me for another 5 days - 5 days in 100+ degree heat with no AC?!?!? No ma'am, no thank you. So I called up a truck I see in the neighborhood, Ideal AirCare, and was chilled out within a few hours! Prices were reasonable (about half of what the original company tried to charge us), technician was knowledgeable, they were super responsive and most of all, they completed the job. I will be using Ideal from here on out! read more

Ed (owner) and Ideal AirCare crew did a fantastic job with our install. We replaced two A/C units that were nearing 16-years of use. His bid was clear, and he and his crew performed the work quickly and professionally. I felt he was transparent and honest, and his recommendation of units (not high-end) for our home/scenario made the most sense. He answered all my questions and gave me a rundown of the new systems after the work was done. I would highly recommend him and have already done so with my neighbors. These new units are SO MUCH more quiet than our originals. Love it! read more

Ed has been servicing & repairing my HVAC systems for over 15 years He has replaced AC systems on two of our homes. Honest, responsible, fair & responsive. Can't recommend a better man for the job. read more

The best AC repair company in Austin. Very honest, reliable and professional. Twice I have used them over the years, both during 100+ temp days, they were able to get their tech in same day. First time a different AC company (also with 5* on yelp) came, did a few diagnostics and told me I needed to replace the compressor, and give me a $4k+ quote. The AC unit is 7 years old and compressor still under warranty. I called in Idealcare for a 2nd opinion. The tech came and within 5 minutes he tested and found out the compressor was perfectly fine. Found an electrical issue on the board. Fixed it in an hour with a $150 bill. He also checked all parts of the unit, and tightened a loose plate that could be a short circuit hazard. Beware. Most AC repair companies in Austin play this game. They make you replace a working unit with a new one, charge you a thousand $ in install, then they turn around and sell the old unit to someone else. If an AC guy tells you, you need a new unit, give Idealcare a call for a 2nd opinion. Their service call is $85, so if you do indeed need a new unit, you can atleast be sure of it. The owner Ed is an upstanding guy and I hope he stays in the business so I have someone to call any time I have an AC issue. read more

We are Landlords and live out of town. We called Ed (the owner) based on Yelp on a Sun. as our renters said the air was 10 degrees hotter inside and a loud noise coming from the air conditioner. Our renters said he arrived on time and within 10 min. he was in & out and had replaced the air-capacitor. The renters texted a few min. later & said the condo was already cooler and they appreciated the fast attention. Ed relayed the problem to me also and sent a reasonable invoice by Venmo. I highly recommend him and will definitely use again when/if needed! Thank you, Ed! read more

Ed was quick to respond and able to come out same day! Arrived when promised and texted to let me know his exact eta. Two hours total to diagnosis, replace, and test (in multiple ways) to ensure fix was complete. Highly recommend! Thank you Ed! read more

Ed Ivie and assistant installed new HVAC system replacing my old 26 year former a/c and furnace. He was prompt, professional and meticulous with outstanding results. His recommendations for a new system outweighed throwing money away into an old furnace which was deteriorating. I admired his honesty and experience in explaining the advantages of a new system versus my old aging system. Ed has a great personality, plus a former Oregonian, like me! read more

I can not say enough about how amazing Ed was, so quick and fixed the problem really quick. We were lucky he was available, and on Memorial Day!! I would recommended him to anyone read more

I can't recommend Ideal Aircare enough to everyone else. I had 3 AC companies come out to look at my AC and Ideal Aircare was the only one that showed up right on time, found the full problem and fixed it the right way. The others guys showed up late, tried to sell me on a whole new system which I knew I didn't need and wanted to cut corners instead of fixing it fully. I will not trust anyone else but Ideal Aircare from now on. read more

Ed is always quick to respond and only recommends what you truly need. He also replaced an entire unit for one of my family members and he was significantly less than other quote received. He's very professional and respectful of your home. I recommend him any chance I get. read more

I called Ed to come out and service my heat pump. He came out the next day with his crew and cleaned the unit and added Freon. I also asked him for a bid on replacing the old unit which he did and we agreed on its replacement! This was on a Thursday and he was out at 7am on Tuesday with his crew and they were done by noon. His prices are reasonable and the work was excellent. The new unit is quieter and and more energy efficient plus he qualified me for a rebate from Austin Energy! + read more

Our AC went out last night. Ed was fast to respond, met my wife this morning and I really appreciate his honest expertise in getting our AC problem solved quickly. I would recommend him to all my friends, family and neighbors. read more

So grateful to Ed at Ideal AirCare! I requested a quote online last night. He called me today, pretty much diagnosing the problem over the phone. He said they would be in the area and could check it out today. My husband and I were both at work, but asked if he could go in through our keyless entry, which he agreed. I walked in after work and my house was cool for the first time in weeks! Great experience, easy, to-the-point, and under $200 in our case. read more

Hi - Ed did some work for us recently. He was quick, diagnosed the problem correctly (AC), fixed it quickly and charged us a very reasonable rate. The AC has never worked as well!!! EVER!!!! Ed was personable, friendly and I was very confident with his diagnosis and his work! Thanks so much Ed! read more

The fan motor on our American Standard air conditioner stopped working last Thursday. I called Ideal Air Care on Friday morning and. Ed had the ac working within two and a half hours of my call. He is knowledgeable, experienced, honest and fair. This is a rare combination to find in any of the technical services and it is one reason why we have been Ed's clients for many years. read more

will continue to call when i need something. very nice easy person to deal with. does what needs to be done with out all the extra junk most others would try to sell you on. read more

Called to request them to come out for an estimate. Agreed and said they would be out that day. Stayed home from work all day and they never showed read more

These guys are AWESOME. They spent an entire day installing a new system for us during the summer (2016), that we absolutely love, and they noticed multiple other issues with our system from the previous owner who flipped this house. They are back today (Oct. 2016) to complete the rest of the work that was not critical, and when they had more time that was convenient for both of our schedules. They are very meticulous in their work and want it done right the first time. They even take into account noise of the intake and where it should be located, how aesthetically pleasing the vents may look, suggestions for blending vents into the surrounding decor, etc. They also made recommendations for other ways to improve the efficiency of our house that had nothing to do with their services or products. Because they are so good at what they do, you may have to wait a bit (if it's not an emergency) and get on the schedule; but, it is so worth it!!! They are the third air conditioning contractors we have had out here and they are our official air conditioning guys from here on out! read more