A+++++ Service. Highly recommended…read more We noticed one afternoon that our AC wasn't blowing cold air. I contacted SP Heating & Air through Yelp and Steve was quick to respond. I called him and he was available to come out within a couple hours. When he got here and inspected the unit, he immediately identified the issue saying we had a bad capacitor. He had one on his truck and had it changed out in minutes and we again had working AC. I asked him to quote some more services and his fees were more than reasonable. Based on his repair service and recommendations he quoted, I believe him to be an honest professional. I will be using SP Heating & Air for all future HVAC service and I will recommend them to all of my friends and neighbors.

Never again! I feel that the fee that I was charged was exorbitant for just cleaning my dryer duct,…read morethe tech caught me in an off moment and I was in a rush to leave for an appointment or I wouldn't have ever paid that amount for a job that I never even received an itemized statement for! When I called I was told that I would receive it in the form of an email, never received it! My service was done on 1/28/26! If this is how they conduct business, I wouldn't patronize them and won't ever again! Fool me once, shame on me!

It was during the time that outside temperatures were in high 90s. inside the house was in high…read more80s. I called three companies they all could not come and they were charging over $100 just for diagnostic and were not crediting that if there was repair. I called Climate Heroes they said we charge $89 and if there is repair we will waive the $89. I scheduled and they were able to come the next day. The lady also said for first time customers we discount to $49. The next day the technician was late I called and they said we are getting a lot of calls he is running late and we will discount your fee to $29.00. The Technician (Jackson) arrived not too long after did a complete check of both our downstairs and upstairs system and determined we have bad Freon leak in one of the systems. He actually showed me pictures of inside of the coil that was all frozen with ice. The unit was about 10 yrs old he suggested we consider a new system and contacted their Sr. project Manager Ron to come. Ron arrived while Jackson was still trying to fix the system temporary. Ron did a walk through of the house and estimated what type of system we need. He gave me an estimate even with discounts it was higher than what we wanted to spend. I contacted couple of friends in that business and they all agreed for the unit he was recommending it was a reasonable price. I called Ron back and made him an offer for less than his estimate. He check with is manager and accepted my counter offer. He scheduled the install for following day. That is when Edwardo Hernandez and Brandon Kim came. During these process I was constantly kept informed of their status. They came and worked all day until late almost 10 p.m. but the job was much more complicated as the old system and the Duct work done by the builder for the original system was installed very bad. I am not sure if it was even to code. They removed, replaced all that and installed both the unit in the attic and outside fan and compressor. For the system to work properly and draw all the hot air out Ron had added a new Return and an additional supply. They ran out of time but came back early next day and completed the job. Checked everything and during the whole process kept me informed of their work and educated me on the new system. By the time they left the unit was working perfectly cooling the house. At no cost to us they also checked the second unit added more Freon and checked it fully. In my opinion both the staff at the office, the management team and the technicians went above an beyond to make sure we were fully satisficed. We will defiantly purchase our other unit from them. But as a certified Business Coach having worked with many such companies. I am highly recommending Climate Heroes to everyone. You will be fully satisfied not with their product and work but the value for your money. I rarely give such reviews to any company but because of quality of work and the value specially for such an important assets in anyone's home I believe Climate Heroes get 100% of my remanadtion.

I was hesitant on which HVAC provider to choose since there were so many in my area (Suwanee, GA)…read more This company was my backup for a second opinion and I'm glad I went with them. From start to finish, they were empathetic of my emergency situation, fair, and provided exceptional customer service from the calls to interacting with the installers. Will continue to recommend them to my friends and family!

Several months ago, we hired Sam and his team to install a new Carrier Infinity HVAC system with…read moreductwork. His quote was competitive and reasonable, not inflated as were others we had received. The team did a great job, and were reliable, efficient and professional. Thank you, Sam!! HIGHLY RECOMMENDED!!!

With my A/C deciding not to cool anymore, I called and set up an appointment (for the next day!)…read more Wade and Chase came out & solved my immediate problem and discovered a problem in the making, so we nipped that in the bud and fixed that, too, before it failed on a sweltering weekend (you KNOW that's when most systems fail. LOL). They did a great job and explained to me what they were doing. And, most surprisingly, Wade called the next day to check that I was keeping cool. I've never had a service tech call to follow up on his work. Bravo, Wade!

I have done business with Stuart Pro for many years. My initial experience was excellent. They…read moreinstalled a Residential AC in my home in Cleveland, GA. Service was excellent and my technician was highly skilled. The service call today; Caleb the Service Manager came out to the house to make sure everything was done correctly and assist the skilled technician. Thanks for your professionalism.

When I moved, I wanted my HVAC system checked out to make sure I understood what I was dealing…read morewith. You all know HVAC systems can cost an arm and a leg, and I did not want to be caught by surprise. Their sticker was on the furnace, so I figured I would give them a call. I assumed they either installed it or were responsible for the maintenance, so having a unit history was vital to me. Every person I talked to was friendly and compassionate about my concerns when I called. They immediately set up an appointment. The best thing about the appointment was they asked me when I was available. In my experience, companies tell you what days they have available. If you have ever read any of my reviews, you know how big I am on customer service. The initial experience will undoubtedly keep me loyal. They came out and did a complete check-out of the system, made some suggestions regarding the outside unit to keep the coils clean, and recommended signing up for their comfort membership plan. I opted to give the membership a try, and I have not been disappointed. They have been consistent with keeping my HVAC system checked out over the year as we change from heat to air. On this most recent visit, Caleb K. checked out the system. He noticed my drain line in the attic had a dip instead of a constant downward grade. We all know what happens when water collects and cant flow. It could have had the potential to back up and cause a water leak. Another thing, during the winter service, the technician noticed that my pan float switch appeared to be damaged and not working. He replaced it with no problem. I can truly appreciate the attention to detail. If you are looking for an HVAC company, I HIGHLY recommend Stuart Pro as they have always been friendly, personable, and professional. If you decide to use them, tell'em, Drew sent ya! Yall be easy! Drew

This is an update to an 8-year-old review. My first interaction with Kennon was when I was trying…read moreto purchase my first home, and I requested an evaluation of the HVAC system in the home I was interested in. That evaluation was part of several issues that led me to run away from a money-trap property. Eventually, I found a home to purchase and have used Kennon for HVAC work since. My AC decided it was time for a stunt in the middle of the hottest week of the summer on July 3rd. Kennon was running holiday hours and staff for the weekend, not surprisingly, but they still managed to work me in and quickly replaced the capacitor. Christopher was quick and very kind.

I paid for AC servicing and afterward noticed a dining room…read morechair was missing. I sent the company a photo of the chair with details. The company initially told me they'd reimburse me $500 directly, but later said I'd only get the value credited toward purchasing a new AC unit - which I felt was overpriced. They said the employee involved was no longer with the company but never compensated me as originally stated. I would not use them again.

Peter came out for my routine Summer AC maintenance appt. Both my AC units are working fine.. no…read moreproblems from my end. The whole appt was trying to sell me a new AC system which I don't need at this time. I have Stage 4 cancer and certainly don't want to buy a high ticket item which I really don't need right now. Peter was knowledgeable and thorough and seemed to know what he was doing. didn't appreciate the high pressure sales pitch.

Austin of Spencer's Heating and Air did a great job diagnosing and fixing my A/C unit. I know he…read moreworked a very long day and arrived later than expected because there were so many complex situations before getting to my house. However, he was still competent and polite at solving my A/C problem.

In Spring 2025, system stopped working. Shumate tech informed me that the 6 y/o heating coil that…read moreTHEY installed was leaking coolant. There was none left. Put in 5 pounds of coolant, charged me $900. Two days later, that coolant had leaked out, too. (What did the tech THINK would happen?!) Needed to order materials to replace heating coil, should arrive early next week, then the week after, then the week after that. Meanwhile, I have no HVAC at all. Called another company, and was up and running in 2 days. Avoid. Avoid. AVOID.

My air conditioner was set to cool at 73 degrees. Noticing my home seemed a bit warm and muggy, I…read morechecked my thermostat: 74 degrees and 49% humidity. Uh oh! Something's amiss, and I got that sinking feeling, fearful that my AC was also sinking. Time to call Shumate and find out. I was referred to the nicest young man who patiently took me through the troubleshooting step by step, including, "Is your Humidifier turned on?" So sure I was that it was not, I said, "No, but please hold while I make sure." Oops! "Sir, it was ON." I corrected it, and immediately noticed the comfort level was already changing. I thanked him. My point in sharing my story is that a lesser person or a lesser company might have said, "Ma'am, sounds like you need a new compressor," or something similarly catastrophic. This employee was honest, and his integrity reflected well not only on him but also on SHUMATE. I forgot to ask for his name, but please check your records -- it was close to 5:00 PM today, June 27. And please tell Ms. Shumate for me that I am grateful to him and Shumate for having principles valuing honesty. Your loyal customer, Margaret E. Roney ("Peggy") PS: Please give my regards to Mr. Jim Bridges, another fine employee.

I can't say enough great things about Mr. HVAC! From start to finish, the customer service was…read moreoutstanding. A special thank you to Rob, Chris, and Zack for their tireless efforts, professionalism, and dedication. They worked hard to get my HVAC system running properly and made sure my family and I were comfortable again. Their knowledge, attention to detail, and commitment to doing the job right truly exceeded my expectations. I had been with my previous HVAC company for more than 20 years, and they serviced both my home and my rental properties. After the exceptional service I received from Mr. HVAC, they've earned a loyal customer for many years to come. If you're looking for an HVAC company that values its customers, stands behind its work, and has an outstanding team, I highly recommend Mr. HVAC. Thank you again, Rob, Chris, and Zack, for a job well done! -- Florentino F. Pegues Sr. and Family

Awesome service and amazing quality work. Chris diagnosed the HVAC issue immediately, explained…read moreeverything clearly, and got my air blowing cold again fast. Fair pricing, honest recommendations, and excellent customer service from start to finish. Highly recommend.