My A/C has been running wonderfully well since calling this business! Timely and reliable…read more Affordable too! I highly recommend them!

Showed up in minutes, explained the issues, great service and fair price. Highly recommendread more

Called Joyner & dickens upon a recommendation of a friend. They came out, completely misdiagnosed…read moremy hvac problem, then charged me $748 for the pleasure of absolutely nothing! Beware as they charge travel time and don't disclose that when you make the appointment. Go elsewhere. Bad choice.

I am a disabled military veteran that is on SSDI. I take medication that makes me hotter than the…read moreoutside temperature by 10 degrees. With the weather's heat and medication I can be overheated quickly and get very very sick. I paid J&D $1600 to repair my AC/Heating system for that reason. They made a big deal about washing out animal hair from a drum with a hose that took 5 minutes. I don't know if the parts they replaced were even necessary or not since they never showed me the old parts. It didn't turn on with the new parts. From the date they allegedly repaired the central AC/Heat I have never been able to use it. I suffered for years begging them to please repair it. I called them the same day and they claimed I had done something to the system. I hadn't touched it except at the Thermostat to turn it on. They put in another part and it still wouldn't work. Then they said it was electrical which if it had been the problem why didn't they tell me that before they started work if the end result would be AC wouldn't work? I would have had the electrical repaired if indeed it had been the actual problem but it isn't. The AC filters were changed on a regular basis every month with new ones being put in. I swept up or vacuumed animal hair every day several times a day. I had Duke Energy check the actual AC system to see if had to be replaced. It didn't. I had General Contractor Jesse Lochless check the Outdoor Breaker Box and fuses. The fuses were replaced after the J&D AC repair work and are still working fine. The breaker box didn't need to be replaced for years after they allegedly repaired my AC. It didn't need to be replaced at the time they did the AC work. Neither did the Indoor Breaker Box need to be replaced. As a precaution I replaced both anyway. It made no difference to the AC/Heat working which I had gone without for years due to their fraud. I begged them constantly to repair it even though I told them it wasn't the electrical. I filed with the Attorney General. They called me and threatened to sue me for telling the truth. They had pulled the same thing on my parents who had a new AC system that never worked.My stepfather died from being overheated. He shouldn't have to repair a new system at all let alone countless times. He went without for over a year. I don't know what excuse they used for why my parent's new TRANE system didn't work. They had the nerve to blame me for my stepfather dying because we should have put him in a shelter. What about he wouldn't need to go to a shelter if the AC system he paid for worked right? I don't know if their employees are trained properly or not. They were paid by both me and my parents even though the AC system never worked. I have begged them again to repair it once and for all so I don't have to suffer. That was a great deal of money for me and I shouldn't have to keep repairing the same system if it was repaired right. I checked with other AC companies to see what they said about all of this. They said it was unethical for these people to charge me to repair the AC if the end result would be it doesn't work. They said that if it had truly been the electrical they shoudl have told me before they did any work allegedly repairing the AC. They have let me suffer for years after paying them every cent I had. They also always blame the client for any problems claiming they don't maintain the system or whatever. I did maintain the system with regular AC filter changes. I removed any outside dirt that I saw. I've had to keep the door open at night to air out all the heat. Dirt comes in because of it. I hate it. I have had to use fans and space heaters and be a prisoner in my bedroom because of their lying.

King Heating and Air installed a new HVAC unit recently in our NC home while we are stationed…read moreout-of-state. The process was extremely efficient and friendly from the first contact, through the estimate, to the final install. Love that they use an online system alerting us of estimates, appointments, and invoices. They are now helping to repair some ductwork that got wet due to a burst pipe in the bathroom while working around our tenant's schedule. We recommend King Heating & Air without hesitation.

Attempted to install a commercial 5×3 phase AC August of this year…read more Unfortunately, the unit has never worked properly, and Leon, the owner has stopped responding. They have ghosted us and will not send anyone out to fix the unit. Their company is more expensive than an independent contractor. I understand mistakes happen and sometimes people don't do their jobs; but the hardest part for me is the lack of communication and the attitude of the staff when dealing with a challenging situation. It's easy to be professional and courteous when you're taking someone's money so but that becomes harder when you need to actually do your job. I think there are a lot of HVAC companies, but this is not the one I would use again.

Our air went out mid summer. We requested a service visit and this company was sent out via…read moreAmerican Homeshield. The technician was very efficient. He explained the whole process...everything from the installation to the financing. The unit was installed within a reasonable time frame. After the unit was installed, they even sent someone out to verify and check all of the work that wad done. We are still enjoying our air!

I highly recommend Comfort First Heating and Cooling. From start to finish, the service was…read moreoutstanding. Nick and Tim were extremely professional, knowledgeable, and very helpful. They took the time to explain everything clearly, answered all of my questions, and made sure the job was done right. Their customer service truly stands out. If you're looking for reliable, honest, and efficient service, please choose Comfort First Heating and Cooling-- you won't be disappointed!

Installed a new HVAC system. Great job, very reasonable and easy to deal with. Responded very…read morequickly.

Top notch! Came the next day, very personable and thorough! Fixed our system quickly!read more

This company will absolutely rob you. I had them come out because the water heater elements went…read moreout in my water heater. The estimate was $1100 just to fix it and they try to up sale to install a new one. My water heater is only 5 years old. To install a new water heater $3425. For the problem only being the water elements contacted another company. Mike's plumbing. $234 dollars. Big difference. Never again. After all said and done they charged me $119 to just look.

Really expensive!!! Way out of the average persons price range. All they did was come out and…read moregive the estimate, which was THREE times higher than everyone else! Not using them. Thank goodness for Yelp! It helped me avoid a costly repair, and, according to all the other reviews here on Yelp, a shoddy one!

On Aug.30th, before the holiday weekend, at 1:46 pm I called spoke to Spring, always very nice, my…read moreair conditioner stopped working, at first it was going to be for Tuesday, then at 2 she called me to let me know a technician was on his way, the guys were very nice and professional. Problem was solved. Thank you very much Blanca Jordan

June 2017: Nathan's Installed a HVAC heat pump system in my home and didn't put down any carpet…read morecovers or plastic. Workers left tons of dirt debri and carpet stains - hopefully steam clean will get it out or carpet will need to be replaced :( Last year same problems with shoddy workmanship on my rental home - definitely a company you do not want to hire!

My HVAC compressor stopped running late in the day on the 4th of July and I called them close to…read moreclosing. The owner, I assume that is who it was, was friendly, asked some diagnostic questions and told me to just run the fan but turn the system itself off so as to not possibly cause any damage to it. He verified I had a valid form of payment by checking and putting my credit card on file. The technician came out first thing the next morning and checked the simplest thing first, the capacitor. Sure enough that was the problem. He replaced it and then checked the refrigerant (showed me the pressure was fine) and was done. No unnecessary procedures or parts. The technician was courteous and friendly. Overall, I had a very good experience with this company.

1. Sent out novice tech (although he was a nice kid) 2…read more Spent money on parts not needed then said needed new furnace. 3. Got a new quote from them for new furnace. $800 more and lower efficiency (92%) than competitor quote...with a bunch of caveats about intake and hood. 4) COMPETITOR WHILE QUOTING FOUND BURNER TAKEN APART AND NOT PUT BACK TOGETHER . Sabotage!!!! 5) Randomly charged credit card 3 months after with no permission or approval! Will be contacting media and as many people as possible about this crooked company!

Suretemp's so-called maintenance plan? More like a plan to keep them in business , definitely not…read moreto keep your AC working. We pay for that plan to prevent situations exactly like this. Instead, after their maintenance visit yesterday, our system completely went downhill. We're under a severe heat advisory, stuck sweating inside, and Suretemp has been nowhere to be found. We called their 'emergency line' last night , no response. Called again when they opened -- nothing. A technician was supposedly on the way during a fixed time frame, they never showed. No updates, no calls, no fix. We pay monthly for peace of mind and reliable service. Instead, we got silence and a broken AC right when we need it most. If you value working air conditioning, especially during extreme heat, I suggest you look for a company that actually shows up.

Shane Lucas was the representative from this company; was head and shoulders above the…read morerepresentatives of the two other local companies that I requested estimates from. He listened to my concerns and why I was looking to replace the system, as opposed to just repairing itI He took his time examining the area where the system would go, and ultimately told me that there was NOT room for a dual system, without extensive extra work. One of the other companies just wrote an estimate without any mention of extra work or concern about space. Shane's approach was just so professional compared to the other two reps. After agreeing to go with Sure-Temp, Shane was there throughout the process to assure that everything was to my satisfaction. Sure-Temp was not ther least expensive, but their approach to doing business means so much; it is worth it, to me, to pay the little extra.The other two companies are well known around Sanford, but, for my money I will only work with Sure-Temp. BTW, when I first started having problems, I contacted one of the other companies and they did not respond as advertised; in fact I had to call them again to get a response. Not acceptable!