My wife of ten years and I moved into an older home that sits on about 4 acres of property less than a year ago, and within the first few months my 3 year old started to have problems with breathing etc. We thought that it was just allergies, and we received medication to control it somewhat through our doctor. My wife was pregnant with our second child and he came early (35 weeks) and with that comes under developed lungs. He was in the NICU for about two and a half weeks. I wanted to have our ducts cleaned before he came home and also because it was an older home. After doing a lot of research, I decided to call Air Duct Cleaning Pro. One of the biggest reasons I decided on using them was because duct and AC cleaning is their sole focus, which in my book makes them specialists...plus their reviews on Yelp were great. When I called, the owner answered, which surprised me. I mean, how rare is that the owner answers the phone...I was expecting a secretary or a messaging system. He asked me about what my situation was and why I was looking to getting my ducts cleaned. After that, he explained and went into detail on all the work they would do and why. Another thing that impressed me was that before he started giving me all then information he started out by stating that "If you decide to go with us then this is what we would do". Again, who gives all the details of what and why they do what they do when they do not even know if you are going to hire them for their services? Most air duct cleaning Los Angeles service companies would make sure they are going to do the work before they go into what they are going to do and why. When his crew showed up to do the work, I was very impressed with them because they were very polite and professional. They covered all furniture and again explained to me what they were going to do. Our son came home from the NICU early and they worked around him and his feeding and let me know that a room was complete so we could move him into it so they could work in the room that he was in. After they were done, they cleaned up and moved the furniture back that they had moved. They even cleaned the outside AC condenser coil after I requested it to be done while they were there, which was not something I had originally talk to the owner about. Needless to say, I can tell a huge difference in the air quality in our house. Two nights prior to them coming out, my three year old would wake up with breathing problems. After their work, he has not had any problems since. I guess it was not the outside allergies that were bothering him but the almost inch thick dust that was in each of the two units blowing air throughout our house. I am so happy and thankful that I went to Air Duct Cleaning Pro, and I would highly recommend them to anyone who is wanting to get their ducts cleaned. read more

Air Duct Cleaning Pro - Air Duct Cleaning Near Me - Los Angeles, California

Overall the experience was good. The two service men did arrive a little late due to some traffic, and there was a delay in starting due to the wrong gas tank to fit the machine being available. However, this only led to a 30 minute delay. Once they got started, I asked a lot of questions about what there were going to do and were doing. My only recommendation would have been for the service man to explain more details of the process from start to finish at the beginning or at least as he went (rather than my having to ask). I take responsibility for this as well as I should have been insistent on asking for all the details first. For example, I did not realize that they had to cut into the main vents by the furnace to hook up their suction machine. While this may be standard, it did take me by surprise at first. Once I asked for details, he explained why, and how he would seal this up to code afterward. I was reassured. Again, this also has a lot to do with my ignorance in the process. Once finished, they cleaned everything up well leaving no trace that they were there. Overall, the services requested were done well and I would recommend this company to others read more

DO NOT USE THIS COMPANY! Found them online and really wish we hadn't! The technician that reported was unprepared. We explained when we called to schedule that the technician would need to a ladder to reach the vents (in a Loft Building). The tech shows up without a ladder or proper working materials. The technician proceeded to "try" to clean the vents and in the process knocked off the entire exterior vent! - then Refused to reassemble. Very poor customer service- the technician was very argumentative and assured me that he would not be putting the vent back on and that he had done the job that was requested and had no interest in completing the task. Even after expressing my dissatisfaction, I still had to have a totally different company come out to repair the vent that was broken off by the Air Duct Cleaning Pro technician. I WOULD NEVER recommend or use this company again for anything! They are unprepared, unapologetic, unprofessional and inefficient. Please call someone more knowledgeable, courteous and reliable. Save yourself the headache and the drama. read more

They completed the job on time and on budget and were friendly and helpful. I'd recommend them to anyone.

I purchased my first home and hired these guys to clean my attic, crawlspace, and remove two abandoned asbestos pipes. Kenny showed up and wrote down the quote which was less than the other companies but still very high. I was doing major renovations and wanted my first home to be nice and clean before I moved in. When Kenny showed up he had 3 "Jose's" that he found in front of some home improvement store. I left for work and had Kenny and his "workers" do the job. What a BIG DISAPPOINTMENT! These guys are a bunch of crooks, lairs, and deceivers. I told Kenny and Eddie (manager) to clean my crawlspace and remove an old furnace inside it and they only removed the furnace and didn't do anything as far as cleaning it. There were still spider webs and trash all over the place! They removed the old insulation in the attic but did not vacuum up the dirt and debris like they said they would. Supposedly they cleaned the vents/registers of the central AC ducting, but they left some screws missing and also broke one of my electric outlets and cover and didn't mention it. I also had them remove two old asbestos pipes and all they did was contract another company to do it and added their middle man fee on top of that! When asbestos guys showed up they removed the first one but the second was strapped inside a wall column that you can see from inside the attic. Kenny calls me and said he has to cut into the drywall to remove the thin metal strap. He told me there was no other way, I was at work and I reluctantly agreed because the inside was just remodeled, retextured, and painted brand new. So he cuts into the sheetrock and then realizes "Oh crap, I messed up and I wasn't thinking, I cut into the wrong side of the wall." The cut also knocked a hole on the other side that was part of the living room. But then he calls me and ask me if he can cut into an adjacent wall because there is another strap behind the pipe, or so he says. I didn't want to do that but I had a fumigation service coming soon so it had to get done. Two weeks later after all service calls had been done, I finally move in. I start to inspect everything and notice things where out of place. I also had a crowbar in the living room and that went missing...hmmm... I figured out that there was NO REASON to cut into the first wall. I called Kenny and asked him why was the first wall cut? The wall column was not on that side. He said, "Because there was another strap there." I said, "But the asbestos pipe was not on that side, so why did you need to cut that wall?" He then said, "To get to the pipe strap." Again, I said that there was no need, so I asked over and over until the fifth time he finally confessed that yes he screwed up on that and he wasn't thinking. Duhhh...then I asked, "Why didn't you tell me? Why did you lie about it when you screwed up? Then Kenny went on to say "Look, I'm sorry about that but it's not that bad." Are you friggin kidding me??! Of course it's not that bad for you! Because it's not your property! So you can care less! DON'T EVER LIE TO A CUSTOMER! I called Eddie and complain and demanded part of my money back after having to argue with Eddie for an hour! I ended up having to repatch the holes myself after having to argue with Eddie about the crappy job they did. DO NOT, I REPEAT, DO NOT HIRE THESE GUYS FOR ANYTHING! Bunch of lying scammers! It's no wonder they asked for the money up front, because people in the past didn't want to pay them. I put a stop payment of my check as a result of this! I'm NEVER hiring anyone to work on my house again, I'm doing everything myself. As far as Kenny and Eddie is concerned, it's obvious that they have no education and are just going around cleaning up crap and charging and ripping good people off. read more

My A/C had not been blowing much air recently and it has been stifling to be in my house during the day. I contacted one HVAC company and they tried to talk me into a whole new unit. When I got a second opinion from Air Duct Cleaning Pro I knew I found the company I was going to hire. They cleaned the ducts thoroughly, explained the hazard it was to have them so clogged and it has never worked better. They were honest, worked fast and diligently and not only fixed the problem but because of the great crew I ended up saving a boatload of cash. Well worth it. I highly recommend them to anyone who needs HVAC work be it duct cleaning or new systems. Guys are the best. read more