I have used Highsmith & Daughters Plumbing on several very different projects over the past few…read moreyears, and Matthew and his team have earned my trust each time. I first met Matthew when he helped a friend's father deal with numerous gas leaks in a mobile home. It was a difficult situation, but he was responsive, professional, and thorough. Later, after we moved into a home in Lancaster, I asked the company to travel from Simi Valley to help overhaul several parts of the plumbing system. The house needed a new regulator and cleanout, and an addition had been plumbed incorrectly with the hot and cold lines reversed. They also replaced an older water heater with a tankless system and rerouted portions of the gas piping as we converted more appliances and systems to electric. They handled several additional problems that demonstrated both persistence and honesty. A serious clog in the main kitchen drain line took more than two hours to break through, but they stayed with it until the line was cleared. During the home inspection, we had also been told that approximately ten feet of piping beneath the house appeared cracked and might need to be replaced. After performing a full video inspection of the plumbing system, Matthew's team determined that the marks were likely only surface scuffs and that the pipe was safe to continue using. Their willingness to give an honest assessment instead of recommending an unnecessary replacement meant a great deal to us. Most recently, they helped at a Scottish Rite commercial building where more than sixteen feet of older cast-iron drainage piping had collapsed. The affected section included multiple connections serving different drains in one of our primary bathrooms. They replaced and rerouted the damaged piping, charged a very fair price, and once again delivered quality work. It is rare to find a plumbing company equally comfortable handling mobile-home gas leaks, a major residential overhaul, difficult drain problems, video inspections, and complex commercial cast-iron drainage repairs. Highsmith & Daughters has been responsive, honest, efficient, and reliable throughout every project. I would gladly call them again and strongly recommend them.

Lets talk about this great company. I found them last year via my electrician. He did not steer…read moreme wrong. Not only did they have comparable pricing last year to install my new hot water heater, but they were informative, gave me great instructions and recommation for future maintenance. Today they returned for the annual maintenance- he was on time, told me what he would do and how long it would take- which he was spot on. He as well checked the flow to the inside faucets and told me what to expect next year. Highsmith and Daughters was a wonderful find for my current and future plumbing needs.

Excellent service, not to mention dealing with very nice people. Between the young woman on the…read morephone and the plumber, I can't say enough. Highly recommend this company. 5

Great company! I used their services to my Home Warranty and they work efficient and quick. Johnny…read moreis professional, and detailed oriented. I highly recommend xpress one plumbing for any plumbing needs.

A very professional but personable company. They assessed our water heater and gave us several…read moreoptions. Spencer was clear about the pros and cons. He delivered quickly and the end result looked great. Thank you for so quickly helping us get our hot water back!

This is a joke! My water heater pilot light went out; the gas company came out and told me there is…read morea gas leak in the thermostat. I called Payless Water Heater & Plumbing and the 'technician' (mind you not a licensed plumber)attempted to light the pilot but was not able to. He said the gas control valve needs to be replaced. He said it would take about 45 minutes and it would be a charge of $629. The water heater is still under warranty so that price is only labor!!!! I called a licensed plumber, he took his time and was able to light pilot; hot water is on and no repair required ... What a racket this company is!!! Who makes $629 for 45 minutes of work .... BUYER BEWARE with this company! I had to pay $59 for a 'service call' and he gave an incorrect diagnosis ... so sad. UPDATE: Per telephone conversation with Payless Water Heater management, they have decided to revisit their pricing structure -- especially for small repairs. I appreciate their being receptive to my feedback. Thank you Payless!!!!

I had a great experience with this company and with Thomas in particular. He carefully evaluated…read morethe existing water heater set up and gave a professional recommendation. Thomas is friendly, respectful, and hard-working. He answered my questions and explained the work clearly throughout the process the company also assisted with the permitting process to ensure this project was handled through the proper channels. Overall, I was very satisfied with the service and quality of the work. I would recommend this company and use them again.

We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

We noticed water dripping from our ceiling and called the next day. They were able to send someone…read moreout that same day!!!!, which was amazing. Ara was absolutely wonderful. He took his time figuring out exactly what was causing the leak instead of just rushing through the job, and he explained everything to me in a way that was really easy to understand. I know basically nothing about plumbing, so I really appreciated that! It turned out that the toilet upstairs was causing the problem, and we ended up needing to replace the whole toilet. Ara was so helpful with everything. He helped us figure out the right size, choose the right toilet, and even helped us get it. He really went above and beyond. He was also super careful with our home. Before he started working, he covered and protected everything around the area so none of the furniture would get damaged, and he cleaned everything up afterward. You honestly couldn't ask for a more respectful person to have working in your home. And on top of all that, Ara was just such a nice, friendly person. He answered all my questions, explained everything, and even chatted with me while he was working because I was in a talkative mood that day. He made a stressful situation feel so much easier. This is actually the second time we've used this company in the last six months, and I really like how honest they are. They don't try to overcharge you or talk you into things you don't need, which I really appreciate. We recommend them to all our friends.

We have been using this company since 2021. They are very responsive to the calls and they can come…read moreout quickly to service the plumbing issues. We had the technician -Elijah for the job (slow draining bathroom and kitchen sink) and he was really good. He was very polite and did a terrific job to help fix our bathroom sink and kitchen sink. He also installed the new shower head in our bathroom. When telling us what the issue was, he made sure we understand the issue and was very patiently answering our questions. The price was very fair to me. I will continue calling this company for any potential plumbing issues. When you have them, you know you are in good hands!

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

First, why are there 4 different names to this company? Sewer rescue, pro quality plumbing, noble…read moreplumbing, and JC plumbing? I got a quote from Sewer Rescue. They came to our home and within 2 minutes was giving me a quote of $17.5k. Didn't look at the pipes or listen to me at all. I told them I didn't need the kitchen pipes redone, only the bathrooms, and he told me kitchen pipes are always they worst, so we'll do that, too. He said they'd tunnel 6 ft under the foundation of the property, putting someone completely under the house without looking at how it was built or the current state of it. When I asked him questions he was clearly annoyed with me. We've had lead pipes in places, but when I asked about it he said we have good water pressure so I don't need to worry about lead. That makes no sense. After that I stopped asking because I figured we would just be wasting time. I knew at that point I wasn't using this company. They never sent me an estimate or followed up at all. Every red flag in the book. I'd be very careful with this company.

Quality company with quality people. Crystal answered my call after hours and prioritized getting…read moreus set up early the next morning. Frank arrived on time, was really helpful and tried multiple methods to get us fixed. This is my plumbing company moving forward.

Shellback Plumbing and Drain is hands-down fantastic! If you're dealing with a water heater issue…read morein Santa Clarita, do yourself a favor and call them. My water heater had been giving me trouble over the last couple of months, shutting off sporadically. While I was usually able to reset it myself, it finally gave out completely. There was no gas coming through the line, and it just wouldn't ignite. I called Shellback, and within two hours, Moises arrived at my place. He was incredibly responsive, immediately diagnosed the issues, and gave me a clear breakdown of the work needed and the estimated timeline. The fix required replacing both the thermal pilot assembly and the gas control valve. Since the parts were covered under the manufacturer's warranty, he had to source them from an authorized dealer. To make sure we weren't left completely out in the cold, Moises got the gas ignitor working temporarily on day one. By 9:00am the very next morning, he had already picked up the warrantied parts and finished the permanent replacement! As a great bonus, he also flushed the water heater for routine maintenance before wrapping up. I was blown away by the turnaround time. From my initial call to a fully repaired, flushed system in under 24 hours. Exceptional service from Moises and the team. Highly recommended!

They have nice trucks and uniforms but they stole the 4 inch ABS pipe off the main vent pipe on the…read moreroof and moved it to the gas vent pipe. Also obsolesces, they installed a new sink for washing hands and attached the vent pipe to another vent pipe. That's not allowed. They had to come back and install a new vent pipe for the sink. This costing extra monies, extending many months of opening, and many months of lost rents. This causing hungry employees, new restaurant owner to suffer because of thief, poor management from Shellback regarding obsolesces and landlords to have a big loss. So sad, !!!

I have been looking for a plumber for years. There are many out there that have amazing reviews,…read morebut there was a reason I do not choose each one, which vary. That is until I met with Pablo of Barcena Pluming. Pablo visited me almost immediately. We discussed replacing 3 toilets, addressing an odor coming from one bathroom sink, repair a leak in shower faucet and installing a Moen Flo. Once I met and spoke with Pablo, I knew this was the company I would hire and work with. From Pablo to the technicians that worked on my project, they are ALL knowledgeable, professional, respectful to me and my home, and get this, they wear booties without being asked. Their prices are also competitive. Barcena Plumbing is now my go to for all of my plumbing needs. Thank you!

I was able to schedule an appointment vety quickly. Chad did an amazing job! Very professional and…read moreknowledgeable.

Excellent response to electric list of "to dos." Figured approximately the cost. Wrote up…read morecontract. Began fixing my priorities, some easy, some not so easy. Some I thought I had the fixtures for, turned out I couldn't locate but their installation had been figured into the $4k contract, paid up front. My mistake. Those installations not done as I cannot locate fixtures which I can replace elsewhere or purchase from Dutton at additional cost. Now not showing up to complete repairs paid for. I don't know if I've been had or not. Just getting worried. Great beginning, just not so great follow up. Perhaps because they're already paid? Never did that before but the electrician was also the sales person and he was good at what he did.

Utter lack of communication by sales team, and repair manager. Absolutely no follow up after very…read morepricey new installation, cleanup was unperformed, and the focus is on selling you more stuff. No ideas, no innovation on methods to reduce cost, and a quote that essentially does not say what equipment is being provided or delivered. Rowland Air was much different but apparently the merger with Dutton has taken a family run organization into just another HVAC company with lots of disappointed customers. The installers tried to hard to be professional, neat and tidy, and prepared but without a great communicator at the helm the fish rots from the head.........