We highly recommend CMI to do your work. I had called several heating companies, and no one could come out until one or two days later. I explained to each company, that my husband had just had major back surgery a week ago and we needed our heater fixed, which had gone out the day before. Then I called Craig, he made time in his schedule to come out and fix our heater. He was also very reasonably priced! You can't get any better than CMI Heating & Air (Craig). He cares! read more

Can always rely on Craig to take care of your HVAC needs in the quickest, fair, and kind manner. Would rather secure his services than go with anyone else! read more

CMI Heating & Air was responsive and helpful with our AC system. They were timely and got the job done with no stress. I appreciated their honesty and great pricing for quality work. Thanks CMI!! read more

CMI is the blue ribbon standard for service in the greater Palm Beach area. We have used this company for years and they are by far the most responsive and the most supportive of any company that I've ever dealt with in my 15 years in Florida. I would highly recommend this company to anyone Thanks read more

On 2/24/21, my air conditioning and heating unit stopped working and when I contacted my usual repair man, he told me he was in Utah and I heard he was possibly retiring. He highly recommend, Craig, owner of CMI Heating and Air. When Craig arrived, I could see he deserved all the praise that was given. Upon checking out the Thermostat, he determined my AA Batteries were corroded. As soon as they were changed and the unit cleaned of corrosion, the heater started right up. Craig was so kind, professional and knowledgeable, he became my new go-to guy. He also checked in the next day with a followed-up call. Two of my neighbors are now switching from their companies-from-hell to CMI Heating and Air. read more

Wow, what a super professional and honest owner. I was having trouble with my AC unit. After the owner repaired it the first time, he showed how to resolve the problem myself if it ever happens again. What an amazingly honest and decent guy he is. He could have charged me a fee every couple of years or so to come out himself. This type of honesty needs to be acknowleged when it occurs. Thank you so much CMI Heat and Air!! read more

Knowledgeable and kind! Quickly came out and luckily had the part! It's fixed and we have heat! Very happy w this family team ;)

Absolutely no mention of a $120 "service call fee" prior to showing up in the morning.... and even prior to doing the work. All I needed was 2 lbs of freon, the service call fee was more than the price of the freon. read more

I thought I was going to be able to give Craig, the owner, 5 stars. But it didn't turn out that way sorry to say. I have a furnace built in about 1991....not over used due to our mostly clement weather in Thousand Oaks. So, it still had some life left in it, in my opinion. But, the furnace started to cut off early before it reached the designated temperature. Then at times it would not "fire up" or even turn on...just dead. Thus I thought "maybe it's time to get a new furnace?" As the reader probably knows, furnaces are not cheap...plus many or most installers try to maximize their profit at your expense for maybe 4 to 5 hours work...at least $800 labor on the low end....going up to twice that or more just for installation. As one installer told me..."we have to make a living, don't we?"...."yes, but do you have to overcharge $200 to $400 and more an hour to do that?" is my question. So to make a long story shorter....I had two "a/c SALES PEOPLE" that I met with..but I made the mistake that I thought they were also "technicians"...there is a BIG DIFFERENCE...as the sales people only want to SELL YOU A NEW FURNACE AND THEY OFTEN USE SCARE TACTICS AND TALK DOWN YOUR CURRENT FURNACE telling you "it's dangerous"..,,,or..".the burners are all burned up"...but the TECHNICIANS ARE WHAT YOU WANT TO ASK FOR IF YOU WANT YOUR CURRENT FURNACE REPAIRED. So I had one technicians come to my house from a different company than CMI who didn't even open up the old furnace.."It can't be repaired you need a new one" he told me....but charged me about $89 anyway. So next time I made sure that a technician would be sent. This 2nd guy from a different company DID OPEN UP THE FURNACE...CHECKED THAT ALL MY OUTLETS WERE OPEN...AND THE FURNACE STARTED UP! So I asked him..."how did you do that?" "Gee, I don't know...it just started up" he said. So I paid him another $89...but nothing was done actually. The third appointment was made with CMI and Craig..his company that he ownes. When Craig arrived he did check INSIDE the furnace...and informed me that a part called "a limit switch" was to blame. He told me that the part was no longer made....WHICH WAS A LIE I FOUND OUT LATER BECAUSE THIS PART IS SOLD ON AMAZON.... part # Honeywell L4064B2210.. sold also at several contractor parts stores like Sigler in Newbury Park....price about $96......but he said deceptively that he knew someone who had them and he could and would find one for me to install. I then gladly paid him his requested $60 and felt that it was well spent because I actually got some benefit from the house call because he said he knew a part that was needed....though he didn't mention the part number. So far so good...worth the payment and FIVE STARS. But...on Tuesday I got a call from Craig, "I found your part...the cost is going to be $200 for the part and $150 to install it." So that would be a total of $410 including the initial "service fee". Now folks, this is a very very small part with four screws on the edges and about 4 to 6 wires that need connection...maybe a 15 minute job. So I inquired..."can you give me the serial number of the part? "No I won't do that...when someone asks me that it means they are going to find out how much I paid for the part which I don't want you to know...."....or words to that effect. I suppose he feared.... if I knew his "cost" I'd realize I was being over charged perhaps? I felt "insulted" that he wouldn't honor my request for the part number.....and...that I was being taken advantage of ...So I called back informing Craig that I would refuse something myself...which was to NOT buy the part from him. So that's the end of the story with Craig whose attitude and deceptiveness irritated me...and irritated my bank account too. But I want to add that CRAIG KNOWS HIS FURNACES AND HE KNEW MORE THAN THE OTHER TWO "TECHNICIANS" WHICH means HE KNOWS HOW TO REPAIR YOUR FURNACE. SO GIVE HIM A TRY BUT....BEWARE THAT HE MIGHT...MIGHT...MIGHT TRY TO TAKE ADVANTAGE OF A SITUATION IN WHICH HE FEELS HE HAS THE POWER TO TELL YOU WHAT HE WILL OR WILL NOT DO and how much he might overcharge you...AND YOU WILL GIVE IN TO WHAT IS IN HIS, PERHAPS NOT YOUR, SELF INTEREST. .... CRAIG COULD DO A LOT OF GOOD IF IN THE FUTURE HE WOULD AVOID OVERCHARGING AND/OR IRRITATING CUSTOMERS. SO I'M GIVING HIM TWO STARS THAT HE DID EARN.....BECAUSE FOR HIS VISIT HE DID BENEFIT THE CUSTOMER. HE ACTUALLY EARNED 5 STARS FOR THE VISIT IN COMPARISON TO THE FIRST TWO TECHS. PLEASE SEE PHOTO OF THE "LIMIT SWITCH" BELOW. PS: As a "public service" if you are a bit strapped for cash....in my searching about furnaces I found a guy who will sell you a new Rheam Furnace 100K BTU's and 80% efficiency...for $1600 complete. Sounded like a pretty good deal to me! The Rheam wholesales for about $800 and the labor is another $800....pretty fair. INTERESTING WEB https://www.youtube.com/watch?v=dPXM8TFMQGw&t=234s boland7214@aol.com read more

CMi Heating & Air Conditioning - LIMIT SWITCH MADE BY HONEYWELL. - Heating & Air Conditioning/HVAC Near Me - Thousand Oaks, California

I just bought my first house and found that the AC wasn't blowing cold air. The inspector told me the condenser was probably toast too. I called CMI and Robert came out and was so knowledgeable and friendly. He really gave me the confidence that the job wasn't going to break my bank. He looked out for me and I could tell the steps he took were the same steps he would take as if this were his own house. Meaning, rather than have me replace the whole system which would have cost 8k or more and was what other AC companies suggested, he took every measure to make sure I would get cold air without breaking my wallet. He didn't try to push me into buying anything new and really made sure I would get the best bang for my buck. He started by testing the old condenser and found it to be leaking. He found me a new condenser from York at a fraction of the cost for what I saw from online retailers. Then he cleaned up the area around my coil by making sure it was sealed around the furnace and properly pushing air through the ducts. I can't believe he actually found someone had used wrinkled up newspaper as insulation around the furnace! I wanted to write this review because I highly recommend this company and feel others need to know that these guys are the real deal. They aren't out there to over charge or over sell you. They are hard workers, friendly and importantly honest! They treated me like this were there own home and I truly appreciated it. read more

Really professional and helpful, not trying to push new,, replace the unit attitude! They yous their heads and skill to fix the unit. Very reasonably priced, used CMI at work, Home, my Moms house and brothers house ... All done correctly and at a reasonable price. read more

I was reading John B's review. And I could not disagree more. John B is misguided when it comes to business practices. I mean, come on, who makes a service call and charges for 15 minutes labor as John would suggest? By his own admission, Craig was the only one who could diagnose the problem for his 28 years old heating system. John paid another company $89 twice and didn't know what the problem was. Yes, the part is not manufactured any longer. But there are hundreds and hundreds in warehouses all over the United States that are left over. Craig found it for you and yeah, there's a mark up for ordering it, him paying for it and then installing it. I wonder if John B brings his own eggs and bacon to the diner or if he tells them he knows what eggs and bacon cost at the market and how dare they mark up an 9 cent egg, a 10 cent potato, 5 cent piece of bacon a 3 cent cup of coffee and have the nerve to charge $10.99 plus a tip? I've been in business for many years myself. It is disappointing that an individual could leave such a disparaging review with zero understanding of how much money and effort it actually takes to own and operate a business. Disgruntled customers are a part of doing business. Every once in awhile, you come across reviews like John B that have no basis in reality and dare I say even allowed to be posted in the first place. I have known Craig for many years, he is an honest person and does outstanding work. To suggest anything else is irresponsible and untruthful. read more

I couldn't be more pleased with their service and integrity. My heater would not turn on and I feared I was in for a major issue. Turned out to be minor and they did not try to upsell. Showed up when they promised and cleaned up when finished. I signed up for service with them. I highly recommend them. read more

These guys are the best!! Honest, fair, knowledgeable. I had two companies come out before CMI both that lied to me and tried to rip me off, Craig came out and diagnosed the problem, he actually opened the HVAC unit up and tested it, something the other two companies didn't even bother to do. He knows what he is doing and is so honest. He fixed the problem for a fraction of the price the other companies quoted, I can't say enough good things about this company. My air is working great, in fact, it's a little too cold in my house right now! So pleased. I won't ever use another company again!! read more

It was 100+ degrees today and I was frantic to get my AC going as it went out expectantly. I called and explained to the owner, (I think his name was Howard) that I was desperate. He sent a tech right over and he fixed the problem at a reasonable price. The tech he sent over (Craig) figured out the problem right away. I would have given the company a full five stars but Craig's appearance was a bit unkempt. He did tell me he was working in the heat on a roof at his previous appointment and apologized for his odor. I was just happy that he fixed it so quickly! Thanks CMI!! read more