My A/C started blowing 82 degree air and I turned it off. This was on a Friday evening. Saturday…read moremorning I called and spoke to Angela who arraigned for a tech to come out. Parker evaluated the cause (slow leaking evaporator coil) but he wanted to be sure the rest of the system maintained integrity by performing a pressure leak test which he did a few days later. He charged the system back up, enough to get me to the pressure test. Confirming the problem, he passed me over to Hope who provided a solution and explained in detail what needed to be done, what it would cost, and how long it would take. This was on a Friday afternoon. She was able to coordinate the required new equipment, materials and schedule their construction team for the following Monday morning. Everything was in place that morning and needless to say, they knew what to do and how to do it. They jumped on it, and never stopped. No breaks, no lunch and were finished by 2:00 PM. This was a major project, having to demo and rebuild the supply plenum, remove and replace the coil section of the furnace, install a new drain pan and drains, etc. As fate would have it, my thermostat had failed and that caused a delay getting the system to start. Richard, another airWoodlands tech came out and discovered the problem quickly and provided me with a new thermostat. From Angela, to Parker, to Hope, to Cossa, and to Richard, I could not have asked for a better team from any one, anywhere. Customer service in general has failed in America, but this group is an exception. I will never have to search for an a/c contractor. Air Woodlands is the best. (A special call out to Parker. He was the key element in earning my trust and Air Woodlands)

Scott showed up on-time and explained what he was going to do, checked out my system, and offered…read moresuggestions for future maintenance. I'll definitely be using Air Woodlands going forward

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

We had Cool-It install a new HVAC system and are very satisfied with the result. Vixiene…read morediagnosed the problem on a Monday and I had an estimate on Wednesday (it was July - he seemed very busy). After clearing up a few issues, we were having a new unit installed on that Friday. The project went well and I will call Cool-It again in the future.

Recently had new HVAC ductwork done and from start to finish the crew and staff were amazing! They…read moreoffered a military discount which I was super thankful for. Eric and his crew did a fantastic job, my only regret was not doing this sooner! Eric even came out the next day to check if everything was running smooth.

ATS Mechanical installed a solar powered attic fan in my home to help with the build up of heat…read morein my attic. The fan was installed in a few hours and has worked better than expected. It is exteremely quiet, cannot hear it inside the house at all. It has also saved me money by having my AC run more efficient in the hot Houston summers. The value in the long run was well worth the cost.

Great experience with AC Replacement. Everyone was very friendly and easy to work with…read more Everything looks very professional and is working great. Our initial contact was with Ethan who is very knowledgable and was able to help us understand what the issue was and what our options were. The installers did a great job and the conversations we had with the office were very pleasant as well. Backslee was refered to us by a neighbor and we were leaning toward using them but got a few other estimates. Backslee is very reasonably priced!

Service tech showed up during scheduled time for our scheduled preseason A/C service check…read more Completed the service check in a professional manner while not leaving a mess!

Trung was fantastic! My air-conditioning went out in the middle of the night. I left an email…read moremessage a little after 4 AM. He returned my email at 4:33 AM. He arrived at my home a little after 8 AM and had diagnose the problem within 20 minutes and walked me through what needed to be done. The repairs were completed within a few hours. His team was professional, courteous, and most importantly very clean. I would highly recommend KAC Express to anyone with air-conditioning issues. The pricing was also very competitive and fair.

We had three HVAC companies come out to give us bids for a new AC unit, and we ended up choosing…read moreKAC Express. I honestly couldn't be happier with our decision! Jack came out, looked everything over, and was here maybe 10 minutes. There was no sales pitch or pressure--just a straightforward quote for a Trane unit. We appreciated the honesty and simplicity. The very next day, the installation crew arrived and had everything completed in about six hours. Later that afternoon, while I was cooking dinner, Trung (the owner) called and said he was outside. He wanted to personally inspect the installation before the job was considered finished. He thoroughly checked the crew's work, and you just don't see that level of customer service anymore. To top it off, KAC Express was less expensive than the other two companies that gave us estimates. Great price, quality equipment, fast installation, and outstanding customer service. If I could give KAC Express 10 stars, I absolutely would! Highly recommend them.

We are very happy with the service we have received from American Comfort Experts. Our technician,…read moreMr. Nick Rodriguez is very knowledgeable about the HVAC system and his skills in maintaining our system through the heat and cold weather is excellent. Nick diagnostic skills of keeping our system working is very appreciated.

We were enrolled in American Comfort Experts' annual maintenance subscription. When we noticed a…read morepersistent "dirty sock" smell in our home, we were told additional duct services were needed. This cost us an additional $870. However, during the duct cleaning service visit, the technician informed us that coil cleaning was not part of this additional service because it was supposed to be covered under our existing yearly maintenance plan. It became evident that the coil cleaning was never performed during any of the previous maintenance services. The duct cleaning technician called the technician who had previously performed our annual maintenance to visit our home and ask him about this. In front of my husband, the technician who performed our yearly maintenance acknowledged that the coils had never been cleaned during prior maintenance services because they were difficult for him to get to. You would think this would be mentioned to us instead of pretending to perform coil cleaning for several years. Because the coils weren't being cleaned, there was a dirty sock smell, which we thought would be resolved if the ducts were cleaned. Finding out that this smell would have been resolved if the coils were properly cleaned​ is frustrating because we would have never paid the $870 for the ducts to be cleaned if this were the case. We attempted to resolve this matter directly with the owner of American Comfort Experts, but they refused to give us any money back, despite not receiving services that we paid for (coil cleaning). Absolutely unfair and unprofessional. ****ADDENDUM: The company keeps replying to my reviews stating that they did clean the coils during the duct cleaning. This is a true statement. The yearly maintenance plan that I have paid for several years includes coil cleaning. I found out years later that the coils had NEVER been cleaned during the yearly maintenance... When we complained to the company that the coils had never been cleaned before, that is when they cleaned the coils. So we have been paying for a service for years that we were not receiving. They did not give us any money back and they continue to comment on reviews without addressing the actual complaint.

These guys are great! It seems like our AC always dies on a Sunday, but that's okay, Fresh Tech is…read moreopen when no one else is. Thank God!

While the actual AC service seemed fine, how Fresh Tech AC management handles property damage and…read morecustomer service after the fact is completely unacceptable. During their service visit at our family home, the technicians damaged our carpet. I know accidents happen, so I tried to be as fair and reasonable as possible. I hired a specialist and explicitly asked them to quote the absolute minimum repair size using the exact same grade of carpet so I wasn't overcharging the company. Instead of doing the right thing and reimbursing us promptly, management dragged this out for over three weeks. I had to constantly follow up via calls and texts just to get an answer. When they finally agreed to pay, they insisted on sending the money via PayPal as a commercial transaction, which meant PayPal took out a transaction fee. They left me short of the actual repair cost and expected me to just absorb the fee for damage their technicians caused! I have now had to sent them a formal legal demand letter just to get the remaining $20 balance paid. It is exhausting to deal with a management team that refuses to take full accountability for their mistakes. If you hire them, take before-and-after photos of your home.

I've been using **Air Oracle** for years, and they have always been honest, reliable, and…read moreprofessional. After a thunderstorm, our downstairs AC suddenly stopped working. I called Air Oracle, and James, the owner, came out personally. He quickly diagnosed the problem as a failed capacitor and had our system up and running in no time. What impressed me most was his honesty and integrity. He could have easily overcharged us, especially on an emergency call, but instead he charged us a very fair price. It's rare to find a company that genuinely puts its customers first. James is knowledgeable, responsive, and truly cares about doing the job right. That's why I've trusted Air Oracle for years, and I wouldn't call anyone else for my HVAC needs. If you're looking for an HVAC company you can trust, I highly recommend Air Oracle. Outstanding service, fair pricing, and exceptional customer care every single time. Thank you again, James!

A little over 2 years ago I called Air Oracle and they were awesome! A few days ago my AC went out…read moreagain (different part). I called upon them on a Friday night and without hesitation, Victor booked me for a Saturday morning appointment and within 2 hours, the AC was fixed! I truly love these guys. The young kid, Duke, knew his stuff like a pro. He was respectful and caring. I would put Air Oracle against any other company and they won't come close to Air Oracle's skills and price. I can't thank Air Oracle enough.