We've had Airquest service our home AC system a few times over the years. We chose them as they installed our AC system years ago with prior owner of our townhouse. Today another service done with 0 problems or upsell. Office staff communicate well to set appointment and let us know tech arrival time. Tech on time. Tech was on the job about an hour. No surprises. Price was quoted before the job and came in exactly on bid. We will continue with Airquest as they know what they are doing. read more

I have used Air Quest since 2007. Home I moved into was swamp cooler only and I knew I couldn't deal with that. So got 3 bids and Air Quest was the most reasonable plus they were in the neighborhood. I did have to replace that unit after 11 years but the freeon thing was the reason why I went ahead. I have their spring/fall check and has kept me from problems, I'm sure, till this year. Had to have a major clean out which was quoted as $507 but ended up at $405. My fault as I am not good about changing filters regularly. They call and remind about the checkups and on the day they call and say he is on his way. Because they are close, i can usually count on being the first stop of the day. Everyone is nice and easy to deal with. Pricing is very reasonable. They now have at least 3 of my neighbors as customers due to my recommendation. They are a small company and dont advertise on tv like all the big ones who charge thru the roof. Give them a try. read more

Airquest fixed my AC very quickly after I called them. Very professional and easy to communicate with. Competitive pricing in my opinion.

We have been using Air Quest Heating & Cooling for decades and they have never wavered in their excellent customer service, product quality and response time. read more

My mother's AC went out. I called Air Quest and they came out the next morning. The techs told us the compressor was shot. He said the company would contact us later that day or the next with quotes. By the end of the next day, I hadn't heard anything so I called. The lady I spoke with said one of the owners would be out the next day. He came out in the morning and confirmed the problem and said he'd send me a quote by the end of the day Friday. On Friday, I hadn't heard anything as the business day was almost over so I called. I actually spoke with the owner (AaronI believe) and, although it was a bit difficult to understand his excuses, he said to expect a quote on Tuesday (Monday was a holiday). A week later, I've heard nothing. Nothing from the owner, nothing from anybody. I sent an email describing the situation and never heard back. I'm absolutely amazed I'd been blown off! I wasted the money on a diagnosis that lead to nothing. This isn't a leaky faucet-the house is uninhabitable. The level of crappy service is comically bad. Believe me, I will be telling anyone who will listen to me about how bad an experience I have had with this company. read more

My landlord had this company come out to fix an issue with my unit not cooling. So in this heat wave the internal temp at home is 80-85 degrees for about 10 hours in the afternoons. The first time, they just showed up without scheduling anything with me. I of course was working, so that was a bust. Landlord calls them again a couple of days ago on a Thursday and they tell him they'll be out the next day. Again, no scheduling with me. No time estimate. Not even a window. So I had to take a day off work to sit here all day and wait. Several calls throughout the day and still no idea. 4:00PM rolls around so I call and get Tara, and I ask her if their guy is going to show up at the last minute just to tell me it's too late for him to fix. She tells me no, no, no he will be there and you will get taken care of this afternoon for sure. So the guy shows up almost at 5PM, makes a little noise, pretends to look at some things, and then tells me he didn't come prepared to fix the problem so the office will have to reschedule, trying to tell me whatever he did probably fixed part of the issue. No change whatsoever. Another super hot evening. And weekend too because they're closed. Maybe they'll fix it Monday? But I'll have to take another day off because they can't be bothered to be professional. My guess is the landlord uses this company because they're cheap. It's a great example of "you get what you pay for". Don't use this company. Poor service. No bueno. read more

Air Quest has been out to my home twice now, once for a repair, and once for an annual check-up. I have found them to be fair, knowledgeable, and service-minded. read more

Great company, skilled & conscientious workers, on time & not very expensive. They replaced my old HVAC unit & redesigned the duct work. The heat is much more evenly distributed & much less noisy. I highly recommend them. Dr. RS read more

Great service I called at 8 am and the service man arrived at 4 the same day , My unit is working great now read more

I've been with the company for years! I have always had a great experience with Air Quest. Marcos has always done an amazing job. Very polite and respectful read more

Honest, competitive prices, responsive staff, and professional work. I needed AC installed in my home that only had a single swamp cooler. Once contacted, Aaron explained my options and suggested what I probably needed -- a 14 SEER split system. Then he came over, took measurements, checked the electrical panel, ran the calculations and gave me a proposal. The bid offered 3 choices and surprisingly they didn't push me to the more expensive systems. I also got bids from 3 other reputable contractors, one of them stated that a $2000 upgrade to the panel would be necessary. Air Quest showed me their calculations indicating the existing panel would be adequate. Aaron's was the best overall deal on paper. We paid him 1/2 up front and he had the job scheduled and done within the same week. His crew arrived on time, was well organized, careful inside the house and left the interior and exterior work sites immaculate. The Pima County inspector complimented ME on the work! To top it off they gave me a free 2-year service contract and helped me register the system so I get the full warranty. I suggest you just go with Air Quest and skip 2 weeks of getting bids, reviewing them, and negotiating prices! read more

We got AirQuest to come out to our home right away in June! Our AC went out and they worked us into their schedule. Arturo fixed our problem within an hour. No problems and no complaints -Mike B read more

Our home was new construction and we've consistently had problems with the air conditioning unit from this company from poorly installed duct work to loud motor that would wake us at night and leaking Freon. We've tried to resolve our problems but the company wanted to charge us over $1000 to resolve the issue. Stay clear of this company. read more

When replacing a cooling unit, they fell through the ceiling. It took persistent nagging and work over THREE MONTHS for them to even get close to fixing their mistake, and it still isn't done! read more

2 different technicians on 4 different visits and the problem is still not corrected on a 2015 air-condition & gas pack furnace unit.