Great service. Always on time. Very nice people and they are quick to fix. We live down in Elgin and it's hard to find people to come down here so we're happy to have them. read more

Brenovations HVAC is literally "the worst" AC company we have ever delt with. Being an AZ resident, we get approximately annual AC services, so we have LOTS of satisfactory services in the past. The HVAC Tech was called out to replace a motor, a rather simple service. The Tech failed us on this service in the following ways: left the wires exposed (in violation of the company's own policy), swapped the motor in a way that left the threaded bolts banging against the fan blades (potentially damaging the blades), removed/discarded the HVAC cap without the home owner's permission, & was abrupt, completely disregarding our concerns about the safety of exposed wires in an area adjacent the kids' backyard playground. The Tech came out several times to fix his mistakes, but then became obstinate. After going round and round with Brenovations' management and eventually the owner, they also gave up because the Tech absolutely refused to come back. So unless you want service from a company that: fixes HVACs in a way that could cause more damage, violates its own policy, takes property off the job site without the home owners' permission, disregards safety concerns of children, and has no backbone to stand up to their own techs, then we suggest you stay far away from Brenovations HVAC. To make matters worse, Brenovations HVAC has completely given up on the service: leaving us stuck where we started with an incomplete job and hazardous situation. After all the work, frustration, and lost hours, we are nowhere closer to resolving the failure of the original service, making Brenovations literally "the worst" AC company. read more

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Very happy that I chose Brenovations HVAC to service my AC. He went above and beyond any servicing I previously had. Professional and reasonable. Had some leaking going on in the attic that I was not aware of and he took care of it. That alone saved me a lot of damages and money down the road. He is a rare find these days. Pleasant and great to work with. This is now my AC servicer of choice. I am one happy customer. read more

I fell in love when I first met this outfit, but it didn't last long. I spent $10,000 on a new A/C, and was told it included 'some' warranty service calls; true enough I do not remember the exact number or duration of what those calls were to be , but in any case, after 6 months I had not heard from them, so with summer coming I figured I'd give them a call to see if I was indeed to be expecting a 'check-up'. NOT! They told me if I gave them $180 a year they would do that. Let this stand as a "TYPICAL" Arizona Service Companies kind of "Bend Over Sucker, we gotcha!" kind of nonsense business. As far as I'm concerned, they lied to me, period. Now, rather than give them anything, even to the point of allowing them to work / service the unit for free if they wanted to, no. I'd rather spend twice as much and deal with someone I know. They lied to me, and thus there's no going back. That's a true story, and I'm putting it down here in hopes that it will prevent them from getting 'any' furure business from anyone. God only knows what all I'll have to do if the unit fails. read more

UPDATE: Due to the positive service and interactions with Brennovations while I held my homeowner warranty I continued the contact when I no longer had the home warranty. Brennovations had serviced my HVAC unit for several seasons which included heating and cooling. I did mention I'd be interested in an estimate for replacement as my unit was 16+ years old and with inflation things weren't going to get cheaper. Sadly, during the first visit the tech, Nathan, told me the CO readings were between 9-22 and the heating element was rusted beyond repair/replacement. He turned my unit off in the second week of December due to possible asphyxiation. If I hadn't had SWG come out the next day to double check the readings I would have believed him. I didn't and took the time to get several estimates to compare with the one they provided and found one with 0% financing. It pays to take the time to get at least a second opinion. read more

We went with this company in June 2022 for two HVAC systems . We gave them a check for $8420 which was half of the price, and were to pay the remaining $8420 when the work was complete. That second payment was to be put on my AMEX card. The workers were finished and I went out to make the final payment..gave them my card, they called the office to get the total due which would be $8420, and charged us $16,840. That was the total amount not the half which it was supposed to be. It turns out the office manager told them the wrong amount to charge. When she realized her mistake, she then proceeded to charge the correct amount $8420 six times. We called and ask her what was going on and she said it didn't "go through" AMEX had marked it as fraud as she had attempted $67,360. At no time did she try and correct her mistake. It took 2 weeks to get this mess corrected and due to the untrustworthy practices I couldn't use my card and it had to be replaced. Additionally, the owner Brendan fired two employees that charged the first amount...told by the office manager, when they did nothing wrong. This girl is still working there, so watch your bills. In a nutshell the owner supported a woman who did not know how to back out an incorrect charge and fix it. Would never recommend. Additionally they were going to charge us for warranty service because we lived "too far away" read more

Times have been hard this summer but one of the hardest for us who are quarantining but the time when our A/C went out. In cases like these, you really want someone who can come out same day but that may not always be an option, especially when you are trying to stay within the confines of your home warranty. Also, taking into consideration my system went down in the evening, I couldn't reasonably ask for anything immediate, so I got the next best thing. I will admit finding Brenovations was a happy accident because our home warranty automatically matches us up with partner companies, but the turn around time, thoroughness of inspection, and follow up calls/replacements that were necessary for my system really fell into some good hands and I need to give credit where it is due. read more

Our AC went out late in the evening. We contacted our home warranty company first thing the next morning and they put us in touch with Brenovations. They told us they'd be here between 3-6 they called and updated us as the technician was running behind. Nathan showed up about 6:45 and had our AC running in about 15minutes. read more

Nathan from Brenovations HVAC arrived within hours of my A/C problem call. He diagnosed and had us up and running in less than an hour. What a relief because it was a 105 degree day. Nathan was friendly and knowledgeable and answered all my questions. Jesse at the office was nice and helpful with scheduling and updates. read more

I have used Brenovations a few times recently and I am very pleased with their services . All my AC problems have been taken care of and I just made an appointment for them to come out to make sure that when the weather gets cooler my heat pump will be ready to go . Thanks Breno- vations . read more

Quick service on a custom filter. Staff super helpful and service day of helped me with filter replacement.

We had a horrible experience with this company. Our home warranty company sent out Brenovations and they came over 2 days later to diagnose the problem. Technician said he would send over diagnosis to our home warranty that afternoon. 3 days later they have still not sent to the diagnosis to my home warranty!!! It's July in Tucson and I don't have A/C and they seem to be in no hurry to actually help. They have made multiple excuses as to why they haven't sent paperwork, like they had a storm at their office! Don't know what that has to do with not sending information for 3 days! Very disappointed in this company and will never recommend to anyone! read more

My home warranty gave my ticket to Brenovations. I wasn't sure what to expect as I'm not familiar with this company. I called right after I submitted the ticket through my home warranty. The person I spoke to on the phone was pleasant and scheduled Josh to come out the next day. Josh showed up on time and quickly diagnosed and resolved the motor issue on my Air Conditioning. read more