Could not be happier with service from Airco this week. Our downstairs AC stopped working and weren't surprised with needing to replace it (21 years old). From the process of deciding which system to the installation (Francisco was fantastic) we could not be happier. Service was fast, professional and very upfront! read more

Fantastic experience. John my oil great care of me. Fast response and very professional. I will be coming back for all my future needs!

My AC unexpectedly stop working and I tried to troubleshoot myself but to no solution. Couple of my neighbors recommended Airco and specifically Junior and Mario so I was able to get an appointment for next day scheduled. Junior and Mario came out to my house and within minutes was able to identify the issue and laid to me what the solution is and the next steps they are going to take. They were professional, methodical and gave tips and tricks for future if such issues were to come up. I cannot recommend Junior and Mario for any of your home HVAC issues; especially on a brutal summer Texas day when you need your AC to work, consider these guys as superheroes that will save the day for you and you family. I'm an AirCo client for life. read more

We had a new a/c system put in last year. The crew was fantastic, friendly, professional and clean. Absolutely awesome. If all companies were like this the world would be a better place. As a side note, this year the unit would shut off every 15 min. They came and found the drain line plugged and blew it out. It worked for a couple of days and then started doing same thing again. I called at 3pm and they had a tech here in about an hour. This was June 27, 2023, 105 degrees outside. Their service is unbelievable. The drain line was the original, over 30 years old and just hard to clear, but they did. I VERY HIGHLY recommend them. They might not be the cheapest but you get what you pay for. Great job, guys. read more

Very competitive pricing. Installation went well. I had entire AC/furnace system replaced. The installers completed the job within 6 hours. I am very pleased with the product. read more

I contacted Airco for a routine maintenance AC check and Jon Paul was super helpful in sharing the results and recommendations on how to best service my unit moving forward. 10/10 would recommend and use them again! read more

We bought a 45 year old townhome that had only had cosmetic updates during its life. We decided to have an Austin Energy audit for all things energy related and called 4 HVAC companies to bid on overseeing the process. Two of them were obvious ripoffs, wanting to replace our perfectly fine metal ductwork with the flexible crap builders use today and charge us breathtaking amounts for the privilege. One didn't want to replace the ducts but simply charge us breathtaking amounts for everything else. Mind you, these were all respected, heavily advertised Austin HVAC companies. What a relief it was to find Stuart at Airco who gave us an honest commonsense proposal at half the price of any of the others. The job, including duct sealing, replacing bathroom and kitchen vent ductwork, correcting previous a/c installation issues, replacing attic insulation, and coordinating with Austin Energy for inspections and rebate application was done well, professionally, and with great patience, which was needed because of horrifying issues with the general contractor doing the rest of our renovation. Literally, this was the only good experience in a long, trying renovation process. Thank you, Stuart and Airco. read more

I had a regular maintenance scheduled today with Airco for my ac unit and Mario Rodriguez, Technician came. I was very pleased with his knowledge of the system and his approach in making sure everything was working correctly. He was patient with my questions and was helpful in explaining how to optimize the performance of the ac unit. I was able to use their coupon I received for the checkup so the cost was well worth it! I will be using them for continued maintenance. Thank you Mario! read more

Called Airco first thing this morning after the AC stopped working yesterday. They scheduled someone to come out this afternoon and Mario was my guy. He checked EVERYTHING, gave a full explanation of how various items impact the unit performance and thoroughly explained all componentry, maintenance issues to look for and replacement timelines and general price ranges for future reference. He got us back in business in less than 30 minutes and now we know how to avoid the issue in future. Thank you, Mario and Airco! read more

Junior came out right on time the day after I called. Diagnosed the problem and let me know what my options were. We moved forward with the job and everything came out smoothly. He walked me through everything and let me know how to keep up with the required maintenance. Thanks Junior! read more

Airco said I needed a new AC compressor for $6500, but I got a second opinion and ended up not doing it. 6 years later and in the middle of Texas summer, that same compressor is still going strong. Take this review for what it is: this review is for business we did 6 years ago, which I stopped doing with them ever since. But the compressor that they said needed replacing 6 years ago is still running fine, to this day. They are probably going to come back and say this is unfair, because this was from 6 years ago, but how else do you post that your compressor never needed replacing, for years? read more

I had a pipe burst last winter. Airco replied quickly via Yelp, I scheduled an appointment easily via their calendar system online. They came out the next day, inspected and fixed the pipe. Both gentleman were very friendly and worked quickly. Communication was superb from beginning to end. I think the price was fair for emergency next day service. read more

Airco sent John Paul out to inspect my client's AC system, and he was very thorough in his work. He even came out last minute on Memorial Day weekend, after several companies told me they weren't available. He quickly identified the issue and found the solution. He was communicative, on time, friendly, and professional. We were very pleased with the service. read more

Martin at Airco, as on previous visit, was prompt, courteous and knowledgeable. Found leak in copper drain and replaced the line. Done!

Mario Rodriguez from Airco was so nice and so helpful! He took the extra time to answer my questions and show me best practices with keeping the air conditioner working well. Very appreciative of his expertise and that he went above and beyond! read more

These guys are great! Have worked with them several times for defective units.They got us up and running same day quickly and gave us good advice for the long term solution. Martin is a true professional who works hard to solve your problem. Highly recommend. read more

Your company was highly recommended by a friend who owned his own Air Conditioner Company a while back. Your company sent an AWESOME, KNOWLEDGEABLE & FRIENDLY technician named Martin. What a nice guy. He took his time & explained each test & how it related to our a/c unit's functioning. My husband & I highly recommend AIRCO & MARTIN. WE GIVE THEM A FIVE STAR RATING. read more

Declined to service me. Stuck with no A/C in the middle of a Texas summer. Would not recommend them to anyone. Edit: This is the quickest I've edited a review and the only time I've moved a 1 star all the way up to 5 stars, as Airco rightfully earned it. I cannot thank Jeremy enough for reaching out and doing everything he had to, including coming to my home on a Sunday during a holiday weekend, to get my a/c back up and running. I'm not exactly sure what happened with the first technician I dealt with, but I must give credit where it's due when a company is this committed to making things right. read more

I noticed that my thermostat wouldn't turn on, tried my best at diagnosing the issue and gave up. Figured I'd resort to the pros. Submitted a batch of quote requests on Yelp. Not only did Airco respond timely, they were upfront about their fee (not just "call us to schedule and we'll come take a look" that several other companies did) Not only that, they proposed a simple check for me to perform, which ended up resolving my issue right then and there. They even explained how that issue probably came to be. So I ended up not needing Airco to come, but if I have a real AC issue in the future, I would definitely come back to Airco. read more

We've used AiRCO for years for all of our HVAC needs. They are always responsive, on time, and reasonable with pricing. we had our pre-summer A/C check up with Mario Rodriguez this morning and he was fantastic. Extremely professional and knowledgeable. read more

Am giving it a 5 star rating. Mr,Martin came by and explained the problem with my heater, he broke it all down and made it easier to understand everything. Even though the job can't be fixed, it was caused by someone else doingn. AGAIN, THANK YOU MR, MARTIN FOR COMING OUT AND TAKN A LOOK AT IT. read more

Our AC unit was acting strange so I looked on yelp to contact the best service available to me. Airco was able to send someone out within a few hours, which was unexpected. Our tech, Martín, was very professional and efficient. He looked over our system to diagnose and correct the issue. He also took the time to educate us further about our system so that we will be better prepared for any future incidents. Very happy customer indeed. read more

Airco has serviced our HVAC system for 10 years- they are GREAT. Mario Rodriguez was our technician for a spring tune up this year and he was EXCELLENT. Thorough, efficient, respectful and tidy. He provided detailed information and options. HIGHLY RECOMMEND read more

Professional, prompt, and reasonably priced. It was our first time working with Airco, and the experience exceeded our expectations. Jeremy, the technician assigned to us, displayed impressive knowledge and efficiently resolved the problem at hand. What's more, the pricing was exceptionally fair - Jeremy only charged us for the trip, without any additional repair fees, and our AC was up and running in no time. During the visit, Jeremy even provided valuable recommendations for a future AC replacement plan. The team at Airco was also incredibly accommodating. Jen from the office went above and beyond to try and schedule our appointment on the same day, despite their busy schedule. Their commitment to customer satisfaction was evident throughout the entire process. We highly recommend Airco for their outstanding service. From their expertise to their fair pricing and top-notch customer care, they truly stand out in the industry. read more

We had Jon Paul for our technician, and he was exceptional. He was fast, courteous, Knowledgeable, and interested in helping us as customer's. He saved us money that he didn't need to. I would recommend Jon to all who call. He's the man. Airco put in our new system about 5 yrs ago. They never stop topping their own competency's. If you need heat or AC work done, my one recommendation would wholeheartedly be to call Airco and request Jon. You will not be sorry! Godbless. read more

Our AC failed to start. I called on Saturday morning. Jeremy showed up in front of the door within 1 hour. Very quickly he figured out it was due to a faulty dual capacity and fixed it. He is knowledgeable. Pros: very responsive and good job Cons: very expensive read more

Mario was friendly and very knowledgeable. I leaned more from him during his maintenance visit about the A/C maintenance process than I have in years before. read more

Jan 2023, I called because my HVAC stopped working. Robert came to service the unit. He discovered that the firebox had a crack. He shut down the HVAC for safety and the risk of CO. I got a replacement estimate from him. and 2 other companies. Airco's estimate was in the middle. One company was 40% higher than Airco. With the heater shut down, I started to use my space heater but it stopped working when Robert found out the next day he brought a space heater for us to use, it was the weekend and going to be cold. Robert and his crew are fantastic, they had the HVAC installed in 2 days. They did an onsite inspection the following day. I recommend them highly. read more

My air conditioner stopped cooling suddenly and I had company coming that weekend so I needed it fixed quickly. I called Airco at 7pm on a Tuesday, and within 10 minutes Tony P. was at my house ready to assess the situation. He was very professional and walked me through the issue and fix. He answered all my questions, and I appreciated how upfront he was about pricing and the different options I had. I will definitely be using Airco again! read more

Incredible customer service. Came out within a couple of hours during a major freeze.

This is the second time we had an issue with our AC system and, just like the first time, AirCo came to our rescue. We called late in the evening on a weekend and Martin responded the very next afternoon. Their techs always let us know when they were en route and go quickly about diagnosing the issue. What we really appreciate is the time they take to explain the issue and go over our options. We never felt pressured into accepting the most extensive/expensive repair if another option was possible. It's easy to trust their recommendations because of the confidence their techs have when diagnosing- we never feel like we're being taken advantage of. They even showed us some helpful tips to run and maintain our system more efficiently so our machine lasts longer. They clearly care about what is best for their customers. AirCo is one of those rare companies that put people over profit and once again they have put in the work to deserve our loyalty as our go-to solution for HVAC needs. read more

Came home to find our AC unit not cooling. With temperatures rising, called both my normal AC guy and several companies advertising emergency service. Nobody could give me service for two days. Except one. In twenty-five minutes Airco had one of their manager techs out to replace a capacitor and fixed the system. Yes, we had called outside of hours for this emergency. Yes, we paid a premium but it was less than two nights in a hotel and again...twenty-five minutes and he was there. Worth every penny. read more

Our AC went out on the eve of a long planned vacation. Mauricio came out at 9:30pm and determined that our extremely old unit had bitten the dust (this, in the middle of a heat wave). He called his service manager, who arrived at 7am the next morning to help us select a new unit and schedule a replacement date. The emergency service charge was credited toward the new unit. Installation went well and we are as cool as a couple of cucumbers with our new AC. We are so appreciative for everyone that helped work around this vacation and get us up and running in such a timely manner. read more

I called Airco yesterday about an issue with the fan not turning off on my Heater and AC. Jon Paul came yesterday afternoon and diagnosed a issue with the switch in the blower. He found the part and told me he could come back today to replace the blower. He made sure I knew the new blower had a 2 year warranty. I had ordered new filters and he put in a new filter and gave me the timeframe for changing filters for my unit. Jon Paul was very professional and answered all my questions. read more

We stalled an Airco system a few years ago because of the great deal they gave us. We've continued with them for regular check ups, bi-annual inspections, the most highly trained inspectors like John Paul. He was on time, efficient, and most professional. We asked him several questions and he answered everyone to our satisfaction. We felt very comfortable with John Paul in our home and would give him a 5 star rating. Way to go John Paul. Thank you and Airco for being the tops in this industry. read more

Yesterday, an Airco A/C tech, M. Sanchez, replaced a residential Honeywell T6 Pro Wifi thermostat, same day service too. The screen was blank, our second failure in 3 years, but that is on Honeywell not Airco. Luckily they carry spares. I was not here, so he had to figure the settings, and did so almost perfectly; I had to add in the outside temp sensor when I got home. It's hidden near the garage eaves, not over the compressor, so he would have no way of knowing. He also, at no charge, replaced a bad power switch in the attic to the air handler. Airco has installed A/C units at two of the homes I've owned and always done an excellent job. I love the work done by their service techs and trust them with Central Texas's most important appliance - air conditioning. Thank you Mr. Sanchez. read more

Airco was very prompt at responding to my request on a Friday evening and came to fix my ac unit in less than 24 hours. Tony was the tech who helped us and he was very helpful and efficient. I'd recommend and would use them again. read more

When our AC went out on a Saturday afternoon in the midst of a run of 100+ days, we figured we were in trouble. I left messages with many AC companies, several of whom advertised "emergency services." Airco was on the phone with me in minutes and immediately started searching for a technician (in the middle of a backlog of calls). None of the other companies responded. Although in queue for a service visit on Sunday afternoon, I got a call that morning from Robert Morales, an Airco Sr. Tech, saying he was nearby and could visit right then - he had seen that we had called the previous afternoon and wanted to get to us. Robert could have recommended that I replace the outside unit for thousands, and I wouldn't have known any better. Instead, he identified a simple blown capacitor, and rigged up a solution to get our AC up and running right away. He was fast, professional, and clearly knowledgeable. Airco not only responded quickly and provided fast and clear communication, but also has won a new loyal customer. read more

Mr martinez was very helpful and knowledgeable on what to keep to do on unit! Very reasonable service I would recommend them!

Had our semi-annual HVAC tune-up with Jon today. Very thorough inspection and walked us through the inspection results. Jon was very polite, punctual, and knowledgeable. Airco is our go-to HVAC company and has proven to be very reliable for us. With so many new and rebranded companies getting into the crowded Austin market and who spend big bucks on catchy commercials, Airco keeps it's simple by providing excellent service, as show by Jon today. read more