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    Aireco Supply

    5.0 (1 review)
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    7 years ago

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    T N Bowes Heating & Air Conditioning

    T N Bowes Heating & Air Conditioning

    (13 reviews)

    I have two relatively new systems (1 yr 5 months) and I had TN Bowes out for an annual routine…read moremaintenance. Both systems were functioning just fine, EXCEPT for some reason after the technician left the Honeywell Provison Series 8000 thermostat started to malfunction. The next day it just went blank. (Hmmm.....coincidence or causation?....just saying) The technician came back and said the thermostat was defective and he could change it out then and there as he had one ($590) in his truck. I figured it was under warranty so why not and the technician said I would "get my money back, well most of it". RED FLAG - I should have asked for an explanation. So my card was charged for $590. The office just called and said they credited back to my card $343! and they pocketed $247!! (for "shipping and labor"). So be wary and very careful if you have hired them, but if you are not locked into a Maintenance Agreement I suggest you call another HVAC company.

    TN Bowes performed all aspects of work professional and at a high quality. I wouldn't hesitate to…read morerecommend to anyone looking for quality HVAC service or installation. From speaking with the office staff to field they were always courteous and focus on customer satisfaction. First time out a year ago to perform some routine service on an old carrier infinity series unit, made some simple repairs and we were up and running in short time. While they were out service tech suggested thinking about replacement in the future as unit was 16 years old. Requested an estimate to replace, Eric came out and did a site survey and provide a proposal to replace unit. Fast forward to year later the unit was under high stress due to prolong heat wave. Eric stuck by the proposal he gave me a year earlier and the crew was out in quick time to replace. Not a typical project as it involved a crane to get condenser unit to the roof of a four story building. The install team were professional and extremely knowledgeable. Performed the work at a high quality level and were done in a day.

    Tennyson Heating & Cooling

    Tennyson Heating & Cooling

    (2 reviews)

    Wonderful company with excellent customer service. I highly recommend them. Good quality service.read more

    In December 2017, my heat was not working in my home in Bethany Beach, DE. After 5 hours of…read morewaiting (more than the "Always on time, or you don't pay a dime" guarantee) for a tech to come for a scheduled appointment, the tech arrived. The tech advised that the heat was not working because the breaker was tripped. He turned the breaker back on and advised that the system was working fine. Relying on the expertise of the tech who told me the system was fixed, I set the thermostat to 55 degrees, turned the water off on the main level and left the beach. Just a few weeks later, a neighbor called to tell us that water was gushing out of the house. A contractor that we use on a regular basis went to the house and advised that the heat was not working. The two toilets on the first floor had water frozen in each bowl. The water in the main dwelling of the house was turned off, but the water from the downstairs entrance to the mail level is where a pipe burst causing extensive damage. In addition to the pipes that burst downstairs, there was plumbing damage under both toilets on the first floor as well as several other pipes burst on the first and second floors. I had a different HVAC company come out on January 9th and, after very little investigation, they advised that the heat was off because of a tripped breaker due to a faulty wire in the breaker. They replaced the breaker to repair the problem. Had the Ben Franklin/One Hour Tech properly investigated and repaired the problem initially, the extensive damage to our home would not have happened. After over $7,000.00 in damages, we hoped that Ben Franklin/One Hour would stand behind their "100% Satisfaction Guarantee" as outlined on their website. We asked that they reimburse us for our insurance deductible due to the oversight of their Tech, which directly led to the damage to our home. They refused to reimburse us any amount and did not stand behind their 100% Satisfaction Guarantee. The owner, was extremely rude and very dismissive. Needless to say, we had a horrible experience with Ben Franklin#248/One Hour #071 and I would NOT recommend them for any HVAC needs.

    Aireco Supply - hvac - Updated June 2026

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