My boat has been in shop at West Coast for months…read more I purchased a sacrificial anode and bolts online from Yamaha and it needed to be installed before I put boat in water. The bolts were too short. Ian helped me find them and they were a bit thick when I tried to use them. Returned and I may have forgotten to mention they were Japanese. Ian got me the metric bolt with the proper length and they worked great. Ian was friendly and so helpful. The bolts were very inexpensive but the customer service was great, these were critical for my boat. Thank u Ian.

We stopped by Ace in Loomis to check out their NeeDohs. We saw online that they had a bunch in…read morestock and nobly did they! My daughter grabbed a handful of different ones she didn't have yet. The girl checking us out was super nice and signed me up for their rewards program which was super quick. I'm sure we'll be back!

Visited the N Sunrise store today with a couple irrigation issues. With an existing 20- something…read moreyear old back and 10 year old front set up, we're often in need of replacement parts and such. We've patronized this Home Depot since 1997, and have NEVER received the level of service we did today. Roxanne, in the irrigation department, was not only extremely knowledgeable, but the most helpful employee we have encountered here. Roxanne not only suggested better options to suit our needs, but hand picked the parts we would need and explained/demonstrated how to better address our situation. Thank you, Roxanne! Next time I am in need of assistance at your store, in ANY department, I will seek out Roxanne.

On my 3rd call to home depot on Sunrise Blvd in Roseville. Ca, my name on my new approved credit…read more card was corrected and late fee charge was dropped. Thank you Joyce & Lynn ! 5 stars are for Joyce & Lynn First call, unable to correct my name. 2nd call, I called to pay my bill. Was told by Thomas in Consumer Protection "not to pay" because my account was on hold. Thomas stated billing department did not want to speak to me. I sent my check payment via postL mail.

I had some help returning a couple of generators and getting the correct…read moreOnes I needed for my business. Dillon the manager and staff helped me figure everything out. Great service. Thanks guys Will be back for other business needs.

I love this place. This place is amazing. I had an open pack of batteries and they were used. They…read morelet me return it and I had a metal protector. The bottom and the screen was all stretched and he still even returned it. The manager is so nice. I even had a shovel that had dirt on it and it was bent six out of five.

6/1/2026: I was searching and wanting purchasing a Toto S7 WASHLET® Dimensions Bidet for the new…read moreKohler elongated toilet VA Mather Hospital recently installed for me. However, Home Depot has currently within their store inventory an inferior, Bidet toilet which is PLASTIC: I LOATHE PLASTIC because it will warp and crack after sitting on the bidet! Therefore, I'll order the Toto S7 WASHLET® Dimensions Bidet from TOTO'S URL. Aside, it was imperative purchasing a new toilet handle lever because the Kohler's toilet handle has a sharp edge which ripped my palm when flushing the toilet--OUCH!

In general, I have never had a bad experience at this Home Depot. Staff have always been friendly…read moreand helpful if I had any questions. The store always has what I need for my various DIY projects and let's talk about the power tools and hand tools. Such an awesome selection. I could go broke in the power tools and Craftsman section. Today, I came to the store to return something that was shipped to my house by Home Depot. There were issues with the items and Home Depot support could not help me. They told me that I had to go to the store myself. Well, as I was at the return desk, Bryon came by and asked me about the items when I told him what the issue was, he was genuine in his concern for my poor customer service experience. After hearing what happened, he took ownership of the situation and ensured that it was a smooth transaction. He also made sure to take care of me as a customer because he told me that he didn't want me to have a poor experience. What Bryon did for me was above and beyond and I can tell you that if you have any problems, look for Bryon and he can definitely help. I hope that the store manager and management team realizes what an awesome employee they have in Bryon and it is because of employees like him, that I continually come back to the store and buy from here. Bryon and team are second-to-none. Well done!

we use contractors warehouse as our main store for remodeling our home, but have come across…read moreconstant issues with returns. we have two locations near us, one further then the other. we tend to go to the watt ave location but were in the area of citrus heights. decided to return something there and they declined the return and said that the item is not in stock, which is a complete lie because I walked to the item after I was told this. They simply did not want to take the return because it was a different location. That is unprofessional and not how business should be done.

Good selection of tools and really good prices. Also a very friendly, informative and polite staff…read more They helped me find what I was looking for. Greeted me as soon as I walked through the door thanked me for my time and patronage and they were all just really kind. It was a nice experience.

After purchasing the Laguna Wood Lathe from Keith, and at the wife's insistence, it sat in the…read moregarage until we could take the beginners class at Rockler with Nancy. I am glad I waited. I probably would have broken something like a finger or my wrist. We came in early to purchase some items for the Laguna Lathe that I thought I needed and in doing so we met Nancy who very graciously took us in and started early. We were the only members in attendance so it felt like a private lesson session. Nancy went over all the safety items and explained what each part of the lathe is called and what it does. Nancy talked to us as a peer and not as a lowly beginner, which was very helpful and really made the session enjoyable. I was very nervous at first but Nancy gave us encouragement and pointed out what we were doing correctly and gently explained what could be improved. We wound up making mallets instead off the ball that was pictured in the class description. That was a welcome surprise. Overall we learned a great deal and now have the confidence to continue making turned objects. My next project will be something not sure yet. But I know it will 'TURN" out great thanks to Nancy's help and training.

I took the pen turning class with B, and it was outstanding. I was the only one signed up, so B…read moregave me a private tutorial in crafting pens. His knowledge and teaching were above and beyond. He answered questions about tools and technique and it is apparent that he truly enjoys teaching students the ins and outs of wood turning. I would absolutely take more classes from him, and encourage anyone to take Rockler's classes if they have any interest in the trade.

Fernando is great. Called on a whim to compare pricing to a big box store. Not only were they…read morebetter priced but they had it in stock. Fernando gave me all the information and was friendly and accommodating answering my questions. Will definitely be a return customer.

This company as a whole minus their credit department (Candace) is usually ok. This lady cannot…read moreperform her appointed job correctly. She continuously closes accounts, "on accident " she cannot correctly receive or record payments properly. She even held a cash payment for 10 days??? What's that about. Every time I send one of my guys in it's a 2 to 4 hour ordeal to pickup a few hundred dollars in wood. I've spoke to others about this and I guess I'm not alone. This cancer must be dealt with asap they are losing customers and that sucks because it's a very convenient yard to go to. We won't purchase anything until she's no longer affiliated with the company. Mike