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    Central Welding Supply

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

    Services - Central Welding Supply

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    6 years ago

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    McLendon Hardware

    McLendon Hardware

    3.8
    (147 reviews)
    $$

    I don't go anywhere else unless I have to. At McLendon's, employees know their stuff, and often…read moreknow yours, too. If you're doing some weird DIY thing, you can talk about your needs/goals, and they'll often have suggestions for how you might meet that goal. The one in Woodinville is smallish, but they can get anything you need if they don't stock it. I also used them to find me some guys to build my fence! Worked well.

    TL;DR: I was asked to move a heavy flat cart loaded with three long bags of potting soil with a…read morelong shovel to another register. When I said, "I don't want to go to the next register. I want to check out here," no one offered to help. Instead, the cashier at the first register told me I was being rude and then refused to check us out, turning what should have been a routine checkout into an embarrassing public scene that ultimately ended with a manager checking us out. My mother has been shopping at McLendon's in Woodinville for decades and was taken aback by the way we were treated. We had already spent most of the day buying gardening supplies and had loaded and unloaded heavy items before coming to McLendon's for a few more things. We ended up with two carts, including a heavy flat cart carrying three long bags of potting soil with a long shovel balanced across the top. It wasn't just heavy--it was awkward to maneuver, especially around tight corners. At checkout, I was directed to another register. I started to move the cart, but the cashier was facing a different aisle and said he couldn't scan the bags from where he was. It quickly became apparent that I would have to maneuver the cart around a very tight corner by myself while keeping the load balanced. The other option was to back up and come around another way, which would have required moving my mother and her cart. My mother has neuropathy in her feet and is very unsteady, so neither option was practical. The cashier did not offer to help move the cart, reposition himself, or assist with the bags in any way. I went back to the first register and said, "I want to check out here." She again told me I needed to move to the next register. I said, with admittedly some tired exasperation, "I don't want to. I want to check out here." After I said that, the woman at the first register very loudly told me I was being rude. I asked, "Are you going to check us out?" She simply stood there for a time without responding. My mother, who is 80 years old, had been standing there watching the entire interaction. She even said to her, "Isn't the customer always right?" By that point, the exchange had drawn the attention of another customer, who inserted himself into the situation and began insulting me. Finally, the cashier said she would have to get her manager, waved her hands in the air, said, "I can't do this," and left to get him. The volume of her voice and her visible anger quickly drew the attention of several customers, turning what should have been a routine checkout into an embarrassing public scene. The manager ultimately came over and checked us out. He, in stark contrast to her, was very nice. He looked to see if my mom had any coupons on file, then asked another employee to help load the soil into my car. What disappointed me most was how quickly this escalated. If either employee had simply offered to help with the cart, the entire situation could have been resolved in less than a minute. We had two carts that were part of the same purchase--one my mother was pushing and one I was pushing. Instead of asking us to move both carts, it would have been far easier to let the customer behind us proceed to the next register. I understand that stores have procedures, but good customer service also means recognizing when a customer is dealing with heavy, awkward merchandise and offering assistance. I sincerely hope management will use this as an opportunity to remind employees that a calm, solution-oriented approach--and a willingness to help a customer with a heavy load--can make all the difference. 7-6-26 Edit: After taking some time to reflect on what happened, I've updated this review to clarify the sequence of events. My mother remains just as upset as I am about the way we were treated. She would welcome the opportunity to speak with management if they would like to discuss what happened. We would genuinely like to feel comfortable shopping at McLendon's again, but that will depend on how this situation is handled.

    Ferguson Waterworks

    Ferguson Waterworks

    3.0
    (1 review)
    $$$$

    I am a person who goes to the hardware store, makes hardware and tool purchases or uses tools…read morehardware three times a week and all year long. I was extremely disappointed with Ferguson waterworks. I was doing a project that involved two of the products that they sell there. I was using a personal truck. I was told over the phone that I would be able to purchase what I needed without pre-ordering and no delay as long as I came in to the store. When I got there I was greeted by a somewhat hostile sales person who completely disagreed with everything I was told over the phone. He started in right away saying that the products I was guaranteed "were not available and that they do not carry landscaping cloth or the item made from plastic" to protect the underground waterway. That my whole plan was useless because his Iron pipe was $600 a foot that day and that was the only alternative to the design. I was told over the phone that they had plenty of landscaping cloth and that the plastic forms I was looking for were not a problem either. The man seemed to have no time for the promises made over the phone and sent me away without even having me inside or to look at the available products that they do sell here. This ended up costing me quite a bit because I drove nearly 25 miles out of my way and also delayed the project by nearly two weeks. main point: does not do what promised over phone, awkward and somewhat hostile personnel on site

    From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation's largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service. Visit your local Ferguson Waterworks in Woodinville, WA.

    Central Welding Supply - hardware - Updated July 2026

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