Horrible customer service. dropped off an external body armor vest carrier to have patches stitched…read moreon. not a big deal, or so I thought. came the next day to pick it up only to find out he had stitched all the way through the vest, in a way that does not allow me to insert my plates in the carrier. I apologized as I realized I did not explain it the day prior and I showed him what I needed there. He looks at it and says "no problem". takes it to his table, works on it for a couple minutes and calls me over to look. He did the exact same thing as the first time. I explained to him again what I needed, which caused him to look visibly upset at me. The guy then yells at me and says it's going to be an extra 10 bucks. I did not appreciate that he was willing to charge me more than I had already paid for his mistake. if he would of told me the first time it was going to be 10, I would have been more accepting of it. The worker then began arguing with me when I said I was going to go somewhere else. Very rude guy, will never return to him. Luckily there was another alteration place inside the Rio Rancho Mall. Go to the Alteration place that is located upon entry, immediately to the right. Great guy and quick service!

Korean guy, guess is John is has horrible work ethic, came in on Wednesday August 28th 2024 to have…read more3 postal shorts hemmed up. Old Man was on his phone, watching something. Told me to come back on Sunday September 1st 2024, show up at 11am. Old man still watching something on his phone, then looked at me, like what do I need. Came to pick up my shorts. Guess what... not even ready ! Told me to come back at 1pm. You crazy. Just give me my monies back. You wonder why businesses are going out. His businesses is trash.

She had my prom dress done within a week and the work was amazing!! Plus she's an amazing person…read moreoverall, i would 10/10 recommend her

Let me tell you- I'm leaving for my friends wedding in 3 days, I'm a bridesmaid and I got my dress…read moredelivered a week ago. It didn't fit at all. Zipper wasn't closing and it just felt small and too long all together. If I ordered another dress it wasn't going to get here in time so I took a leap of faith and asked Elizabeth to make my dress shorter since I'm short and it was long and to make it to fit me since it was small. She was my life saver because in a week she made a miracle happen and did everything I asked for. The dress fits perfectly and I'm now ready for my friends wedding this week! Take the leap of faith !

I chose to go to this Tailor based on the Yelp 5 stars rating. I had a zipper on an expensive purse…read morethat would not close no matter what I tried. While there, I saw two customers. One trying on tailored pants and saw his satisfaction with his body language and words of appreciation to the Tailor. The other customer came in to pick up a jacket that was completed, tried it on, and shared his gratitude with the work and was surprised that the Tailor had also worked on an inside pocket! (I could tell he was a repeat customer.) As far as my purse the Tailor fixed it and only charged me $10.00! (I gave his a $10.00 tip, which was much deserved!) I can't recommend this Tailor enough!

I was in a pinch time wise for a wedding. I found a great dress for a really good price but it was…read morejust a little too big up top. I figured I would see if I could have it altered, I called around a few places and a lot of them were either too busy or taking appointments for the following week. I only had a few days before I left town for the wedding. Cruz Tailors said they would see and could do a rush order for an added fee. I came in paid and picked up in two days. I loved the way it came out and the fit was so much better. I felt more comfortable enjoying myself without being nervous my dress would fall. Would come back and they really seem to know what they are doing. I can't say for sure price point wise if it's lower or higher but I believe it was very reasonable for what I needed as well as the speed. It's easy to find in the heart of the downtown area just a little away from the Main Streets. Street parking but there is a lot close by if you need to use it. Very convenient and right off the freeway. The staff were very friendly and accommodating. I will say for bigger jobs you want to give them time and yourself. My alterations were fairly simple and minimal just as an FYI. Would come back again and I have a few items I need altered in my closet.

Came in looking for a suit for a wedding. The next day was super helpful. Something that I wear…read more Grateful that I found this place and definitely will be coming back for more.

They were very professional and courteous. I did not need a suit altered. I took them something…read moreharder to do and they knocked it out of the park. He even went above and beyond and did extra work that he could of easily charged me for. Work was done when he said it would be. Looked around his cozy shop and seen some great suits I have to go back and try on. Will be getting fitted for a new suit here forsure. Thank you guys for the great work.

I have been a loyal customer of Premium Customer Tailoring for a couple of years. They have become…read moremy preferred destination for all my alterations in the Inland Empire. Marissa and her team have consistently provided exceptional service, assisting me with tailoring a complete suit and pant hemming. They are always welcoming and supportive completing all work promptly and at a reasonable price. The quality of their craftsmanship is what truly impresses me.

Great experience! The tailoring was done perfectly and everything fit exactly how I wanted. Super…read moreprofessional and fast service. Highly recommend!

Rigo is a hardworking, kind, honest man. I really enjoyed my experience! I will be returning for…read moredry cleaning services when needed!

What a disappointment. We have gone here for years and after this last experience, unfortunately we…read morewill not be back. Not sure if he was having a bad day, but it is not way to treat or speak to people let alone your customers. The hours they have posted are a suggestion because they open and close whenever they want. We were trying to drop off some clothes before they closed and unfortunately arriving 30 mins before they close wasn't soon enough. When asking the owner for an idea on total pricing he could not be bothered telling us to go else where and he doesn't know any pricing.

I have taken my slacks to get altered here. The lady is really nice and gets things done on…read moreschedule. Pricing, compared to other places I've been to here in Moreno Valley is decent. The quality of work is really good too. Would recommend this place to anyone. Also even though it's a part of the march air force base, civilians can also get work done here.

Had a last minute alteration for a couple pairs of jumpsuits and they did not disappoint. She was…read moreable to complete in a couple of hours price was reasonable for the job completed. Will definitely use if I'm in a pinch again.

I brought 5 pairs of dress pants to fix the hems and was told to wait for an hour. Amazing! Very…read moreprofessional. All turned out perfect. Highly recommended. Impressive.

I thrifted this 1960's Fred Perlman dress to wear on a formal night on an upcoming cruise. I got it…read morehome and realized what I thought was part of the design was actually a seam that came undone. I called Lina and she got me right in. She quickly fixed the seam and looked for any other needed repairs. She found a few more loose seams and took care of them right away. I really appreciate her attention to detail. She gave this classic dress new life. I can not wait to wear it.

Friendly , quick, superb service . I would recommend. I'll go no where else. She was so nice and…read moreefficient.

This is the main place for March Air Reserve Base Alterations. It's right next to the Base…read moreExchange. According to posts nothing is free for Alterations. You must always pay in advance. Always plan ahead. It's usually 1-2 seamstress doing the job for several hundreds of military personnel so make sure you are taking things in well ahead of time. If it's near the military ball you are asking a lot and will pay extra for expedited items. Good luck always try on things after altered and check the stitching for rank and badges...

Zahra was so helpful with getting my military name tape made quickly. She went above and beyond…read morewith her service and responsiveness.