I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

It doesn't get better than these guys! I chose Blue Chip to replace my windshield based on the…read morepositive feedback and they didn't disappoint. I requested a quote online over the weekend and received a call Monday morning. John set me up with an appointment and ordered the windshield then and there. What was the most helpful that he called my insurer while I was on the phone with him. My insurer told me that the crack had to be larger than a silver dollar to cover replacement. They went on to say that Blue Chip was not a partner of their insurance company. I asked the insurer if that meant that they wouldn't cover the windshield if Blue Chip replaced it. John promptly jumped in and told me that the windshield would be covered 100%, but that the warranty would be covered by Blue Chip rather than my insurer. I appreciated the clarification. He told me that there would be zero out of pocket cost to me. The insurer told me that the repair would be covered and John did the rest (which was literally everything). Blue Chip replaced the windshield right in my driveway, again, at no cost to me. The service tech, Dan, was on-time and went out of his way to answer my questions, like calibration of the camera. Since my vehicle was newer, it had a camera for emergency braking and adaptive cruise control, which required calibration by an authorized tech when the windshield was replaced. Blue Chip took care of that as well. Dan showed me where the camera was mounted and why it needed to be calibrated with the windshield change. Dan was professional, competent, fast and friendly. In the end, I got a shiny new windshield installed by professionals at no cost to me. I have found my permanent glass company!

After three attempts across two different appointments, they could not properly tint my windshield…read more They blamed it on a vehicle manufacturer defect! They wanted me to come back a THIRD time to have one of their "better" installers do the work, but I accepted a refund and sincere apology instead. The first time I was in, the installer soaked my armrest so badly it made my shirt wet and caused damage to the arm rest material. A different company had zero problems and took a fraction of the time at a lower cost. I personally asked the installer for the different company if there was anything difficult and he looked at me confused. He said there was no problem tinting the windshield. Therefore, I feel like Xclusive lied to me and was using subpar installers. The only positive thing to share is that the tint on my side and back windows came out nicely.

Tried out a new glass company as we always want to keep things local as much as possible. Sometimes…read morethat can prove to be difficult when things go badly and companies don't do what they say. It ruins it for all smaller outfits but we took a chance again and glad we did. Xclusive auto glass was extremely easy to work with very communicative and professional. Technicians arrived on time and finished all vehicles in a timely manner though we had given them all day. Will definitely be recommending this company to anyone that asks or sees the clear difference in our new glass windshields

I am updating my review. I had one tech come out who broke a couple of pieces of glass trying to…read morereplace after a golf ball broke one. After that I couldn't open my window. They replaced balances and did warranty work and windows work better than ever. (Single pane and large in stucco home). Thanks to Bob !

They are awesome! Very responsible and care about the issues you are having. I had another…read moreelectrician flake on me 4 times. The came the exact day and time period that they said they would. Kudos to Marcos and Ashley.

Our windshield was hit by a ball at the baseball fields, and Michael R. provided excellent customer…read moreservice. He got us in the same day and even helped contact our insurance, so it ended up costing us $0 out of pocket. The new windshield looks great and comes with a solid warranty. They even offered mobile service, but we chose to go in--and we were in and out within an hour. Great service and value!

5 stars all the way…read more They repaired a rock chip on my VW ID.4 and made the process incredibly easy. The repair was done quickly, professionally, and the result exceeded my expectations. The chip is barely noticeable now. Customer service was top-notch -- friendly, respectful, and efficient. I truly appreciate businesses that stand behind their work and treat customers well. I will absolutely use them again and recommend them to others.

Bill is a great guy with decades of experience. He's the only guy I'll go to for window tinting…read more Great service and quality ceramic film.

The first thing I noticed was how immaculate Bill's shop is. That bodes well for the kind of work…read moreethic he has. He did a great job for a very reasonable price. I'm very happy!

Called, the owner immediately got my insurance company on a 3 way call, she booked my windshield…read morereplacement, I got $100 cash and a very nice young man (Tony) came and installed my new windshield! I'm just wondering why I got an email from "Safelite Auto Glass" asking me for a review?? Wierd!!

Great folks. Quick work. Happy with the result. I would do hire them again for my windshield issues.read more

A+ service. Experienced, friendly staff, accommodating and efficient, family owned. I highly…read morerecommend this company.

Accidentally called them instead of that other place. Looked at their reviews and decided to give…read morethem a shot. They did a great job and were great to work with. Will do business with them again but hopefully not any time soon. Never a good day to get a rock hitting your window.

Dependable fast service Price was reasonable…read more Very professional and respectful Definitely recommend this company Thank you again very much 5star quality service

First off, Doug who assisted me getting my windshield replaced is absolutely beyond professional…read moreand amazing! He was able to get one of his top specialists Jessie to my location and under two hours and finished everything along with calibration that needed to be done and just under two hours as well! I highly recommend this company and will be using them in the future!

Don't even bother with the big guys like Safelite. These guys are the real deal, from first contact…read moreto the moment they show up at your door with your brand new glass. I contacted them and got a quote in less than 20 minutes. I texted the owner a day prior and scheduled them to come out Monday evening. They were there within an acceptable time frame, and got right to work. I can't tell you how pleased I am with this company. Living in a state like Arizona, windshield cracks are very common and I am so happy to have found these guys. They did a top notch job and the glass windshield they put on my car is very high quality, and not to mention has a lifetime guarantee! I will be keeping their number in my phone for future needs. Don't waste any time quoting around, just call them and you won't be disappointed! Thank you for being an awesome company, keep it up! They are here to stay!

I had worked Underneath Adam for Specialty Auto Glass as a sales rep, office administrator,…read moreassistant, ran events, you name it and I did it. Unfortunately I had to quit this job because Adam had quit paying me(but was still paying his other employees) and expected me to continue working for him. For free. He currently owes me over a thousand dollars and refuses to answer any of my calls or texts. As I sit here looking for a new job he is currently on ANOTHER vacation. If this doesn't show you what type of company he is running then I don't know what will.