This is the friendliest, most respectful, and efficient service that I have ever received. They did…read morea nice job explaining what I needed and providing the service. This was my first time, but I guarantee that it will not be my last.

Women should not come here alone. They tried to charge me $116 for a REGULAR OIL CHANGE. I made it…read morevery clear I just wanted a regular oil change, but one employee still came up to my window with the papers in the picture. He highlighted all of the services that I "needed today". If I hadn't advocated for myself, they wouldn't have let me leave without spending a minimum of $500. They were so persistent that I got teared up thinking they weren't going to let me leave. I told them i had never paid over $75 for an oil change in my life and I didn't want any service anymore, I would go somewhere else. After I said this, they completely changed their tone and magically updated the price..... to $79. I find it funny that they got the price just above what I said I had paid before. Do not go here if you are a woman, they will try to scam you, terrible experience.

These guys provide amazing service, and the price is way better than what I've paid at a lot of…read moreother places.

I didn't realize I had been coming here for 10 years but I guess I have! And the good news is that…read moreit's still great! I went just this afternoon and I was in and out in 10 minutes. They changed my oil and air filter, checked my tires and other fluids, and even gave me a complimentary bottle of cold water and a couple of dashboard wipes, and sent me on my way! Pitch perfect service. We're heading out of town today so it was reassuring all of that had been checked before we hit the road. Thanks, Choice Quick Lube!

Overall great. Staff were friendly and polite and importantly, they didn't try to upsell me. They…read moreoffered but did not push me to do a synthetic oil change too early. They helped top off fluids for my car and put air in tires when it was needed (due to the low air light being on at the beginning of winter, a yearly occurrence). They then sent me on my way without me needing to pay anything (despite offering) -- I will be back when it is time for my next oil change. If you sign up on the Valvoline website, you get periodic good coupons.

My wife visited this Valvoline location in Chelsea, MI for a simple, routine oil change. Instead of…read moreproviding an honest recommendation, they told her she needed full synthetic oil for her vehicle -- which was not true for her make and model. They upsold her into a service that cost more than $100 extra. This kind of pressure-based upselling feels predatory and takes advantage of people who trust that a national chain will act ethically. We expected better from Valvoline, but the experience showed the opposite. If you go here, be very clear about what type of oil your car actually requires and double-check your owner's manual before agreeing to anything. Unfortunately, we won't be returning.

They are a good shop to work with. They are honest, don't try to push things that you don't need OR…read morecan't afford to do at the moment (at the time, I could only afford to get one thing taken care of a list of things. They informed me of the condition of the other issue and didn't pressure to get it done. My budget was tight so it was nice to know I had some time before thing needed to get done) They are a popular shop so getting an appointment may take some time, they're worth the wait IF you can.

Great service, checked car for problems, didn't find any issues. Good value for service provided.read more

Went there to get estimate on engine light going Previously…read morehas it checked at gas station that indicated code number Told them what the assessment was They diagnosed it and came up with the same diagnosis code and charged me 150$ Told me itv would cost 1200 to repair Took it to new roads garage who didn't charge me for the diagnosis and I paid 450 for repair Major difference in price and service

Many people recommended this shop! And for a good reason!…read moreFast, Efficient, Fair! Great Work! Great Communication!!

Took my Saab93 in for struts and shocks left it overnight. Picked it up the next bodies day they…read moresaid everything went fine . Two weeks later took it to my neighborhood Firestone for new tires and an alignment on the informed me that crazy thing everything up under My Car was pressing except the side frame. It was rusted completely. This was never mentioned to me. I'm picking My Car up for struts and socks. It can be my only assumption that they switched on. I haven't gone back since.!

Cody and team were very helpful today. They met my time request and provided answers to the car…read moretrouble. Will return!

Drove by to have air pressure double checked and received excellent client service…read more The guys didn't act like I was in their way.

It was unavoidable: my 2015 Prius needed new tires. The previous set were 6 years old and that's…read more42 years in dog years, isn't it? I was able to get a 25% discount through my insurance company on Goodyear tires and this shop was a qualified installer. When I showed up for an appointment, Jason, the manager, efficiently processed everything relating to the tires. I also asked about a brake fluid flush and fill, as well as coolant, both of which they were able to do then and there and at a price at least 30% below what the Toyota dealership had quoted. They also, upon my request, checked the brake linings as I thought that, at the ten year mark, I might need new pads but according to their mechanic, the car was still at a safe level so I can wait a while for that. I also don't drive all that much so that might also contribute to the condition of the brakes. I appreciate that they didn't try to upsell and scare me into thinking I needed to drop some 800$ on 4 brake liners. (Toyota have quoted an estimate of some $1200. No surprise there. But I think everyone knows that a dealership will be pricier than an independent shop. ) Bonus feature is that there is free tire rotation and brake check. In sum, I was sold on returning to Goodyear Auto Service and am happy to know of somewhere reliable for service that is not the Toyota service and dealership out on Auto Row on Jackson.

Took my Ford Focus in because the welding job on my new cat back exhaust came apart near the…read moremuffler and pipe! It was holding on by a thread, they re-welded it, put another bracket on to hold it up better (because I guess it was missing one) and put a new gasket on because originally it was the wrong one! All for the cost of the service charge l! Probably the best business, service, and transaction I've ever had for getting a repair done!!

My daughter's car was a bit loud so I brought the car to Midas. They looked at the car and said the…read moremuffler required replacement. When I went to pick up the car, I asked to see the old muffler. The manager told me that the scrap metal person had come and picked up the old muffler that morning after not having picked up for two weeks. According to Michigan law, "Along with an itemized final invoice, the law entitles the customer to all replaced parts. If the customer neither asks for a replaced part nor authorizes you to throw it away - in other words, he or she does not mention the part - you must keep it for two business days after the vehicle is picked up" (https://www.michigan.gov/-/media/Project/Websites/sos/27lawensn/ar0097.pdf?rev=29663b032c484b49a2610f79d58212da) This may well have been an honest mistake, but the shop clearly did not follow the guidelines under Michigan law. On the positive side, I came in without a prior appointment, and they were able to work me in. I received the service I requested, but I was curious about the old muffler and would like to have been able to inspect it.

Went for an oil change with my European car. They had the correct oil and filter for my car. The…read moreteam was friendly and professional. The oil change was quick and I was on my way. The price was equivalent to other places I've been with the exception that they gave me a complimentary car wash. Will definitely return for future service.

Went in for an oil change which went great. They were so accommodating, and when I asked them to…read morecheck my battery they showed me with the tester that it was bad. When they changed it out they cleaned my terminals good and checked that everything was right. These guys and knowledgeable, competent, and go above and beyond. Will definitely come back !

I had to get my oil changed last minute, they were gracious enough to squeeze me in and they were…read moreSO friendly and quick, AND that's not even to mention that the price is unmatched. This will definitely be where I go from now on!!

Yeah, I came in with a problem with my car, quick diagnosis, BUT the charge was more like a…read moredealership charge. They fixed the car right away, and I don't want to go into details but be prepared for the payment. True, they have late hours and are convenient. Maybe have your car diagnosed first and not commit, then look for another shop for a second quote if you are not in a hurry.