I am not usually one to leave reviews, but this was such an easy & pleasant experience that I…read moreneeded to do so!!! The employees were respectful, quick, informative, kind, and honestly hilarious. I have never had such a positive experience dealing with anything for my car and as a woman that is especially appreciated! I cannot recommend going here more !!!

This is the friendliest, most respectful, and efficient service that I have ever received. They did…read morea nice job explaining what I needed and providing the service. This was my first time, but I guarantee that it will not be my last.

These guys provide amazing service, and the price is way better than what I've paid at a lot of…read moreother places.

Car was leaking oil after oil change here. The owner is nice enough and tried to right the wrong…read morehowever these guys stripped the thread of my oil pan causing leaking. Had to wait a few weeks until I could afford a new oil pan to get it replaced. In the meantime I had to purchase quarts of oil as needed which costed a couple hundred total due to how fast the oil was leaking.

Overall great. Staff were friendly and polite and importantly, they didn't try to upsell me. They…read moreoffered but did not push me to do a synthetic oil change too early. They helped top off fluids for my car and put air in tires when it was needed (due to the low air light being on at the beginning of winter, a yearly occurrence). They then sent me on my way without me needing to pay anything (despite offering) -- I will be back when it is time for my next oil change. If you sign up on the Valvoline website, you get periodic good coupons.

My wife visited this Valvoline location in Chelsea, MI for a simple, routine oil change. Instead of…read moreproviding an honest recommendation, they told her she needed full synthetic oil for her vehicle -- which was not true for her make and model. They upsold her into a service that cost more than $100 extra. This kind of pressure-based upselling feels predatory and takes advantage of people who trust that a national chain will act ethically. We expected better from Valvoline, but the experience showed the opposite. If you go here, be very clear about what type of oil your car actually requires and double-check your owner's manual before agreeing to anything. Unfortunately, we won't be returning.

They are a good shop to work with. They are honest, don't try to push things that you don't need OR…read morecan't afford to do at the moment (at the time, I could only afford to get one thing taken care of a list of things. They informed me of the condition of the other issue and didn't pressure to get it done. My budget was tight so it was nice to know I had some time before thing needed to get done) They are a popular shop so getting an appointment may take some time, they're worth the wait IF you can.

Great service, checked car for problems, didn't find any issues. Good value for service provided.read more

It took me about a month to write this review because I wanted to make sure there were no issues…read morebefore posting. I cannot say enough good things about Convenience Auto Repair. After having numerous mechanics work on my car and still not fix the problems correctly, I was beginning to lose hope. Then I took my car to Convenience Auto Repair and spoke with Matt and Pat. They listened to my concerns, found the issues, took pictures of the issues and sent them to me before the work was done and they fixed my car properly. I had repairs done in the past, including replacing the slave cylinder clutch hydraulic line and the parking brake cable, but the problems still weren't completely resolved until Convenience Auto Repair worked on my car. Now my car is running like it's brand new! It's such a relief to finally have a car that drives the way it should. Matt and Pat were professional, knowledgeable, and honest throughout the entire process. If you're looking for mechanics who genuinely care about doing the job right the first time, I highly recommend Convenience Auto Repair. Thank you, Matt and Pat, for giving me confidence in my car again! If you want it to sound a little more casual and personal, you could even end it with: "Finding a trustworthy mechanic isn't easy these days, and I'm so thankful I found one. You've definitely earned a customer for life!"

Now this is what service is all about! These guys are kind, smart, and honest. (And they have a…read morecourtesy shuttle, which we so appreciated.) I recommend them wholeheartedly.

Cody and team were very helpful today. They met my time request and provided answers to the car…read moretrouble. Will return!

They tried to charge an extra $192 to clean non-existant battery corrosion after replacing the…read morestarter- battery was almost new. the only good news was that they backed off when I got in their face about it.

It was unavoidable: my 2015 Prius needed new tires. The previous set were 6 years old and that's…read more42 years in dog years, isn't it? I was able to get a 25% discount through my insurance company on Goodyear tires and this shop was a qualified installer. When I showed up for an appointment, Jason, the manager, efficiently processed everything relating to the tires. I also asked about a brake fluid flush and fill, as well as coolant, both of which they were able to do then and there and at a price at least 30% below what the Toyota dealership had quoted. They also, upon my request, checked the brake linings as I thought that, at the ten year mark, I might need new pads but according to their mechanic, the car was still at a safe level so I can wait a while for that. I also don't drive all that much so that might also contribute to the condition of the brakes. I appreciate that they didn't try to upsell and scare me into thinking I needed to drop some 800$ on 4 brake liners. (Toyota have quoted an estimate of some $1200. No surprise there. But I think everyone knows that a dealership will be pricier than an independent shop. ) Bonus feature is that there is free tire rotation and brake check. In sum, I was sold on returning to Goodyear Auto Service and am happy to know of somewhere reliable for service that is not the Toyota service and dealership out on Auto Row on Jackson.

John and Thomas are always great to work with. Just had four new tires put on my car. They got me…read morein same day great communication. Highly recommend. They put tires on my BMW M550 2019. Service with a smile. Always a good value, I will be back for winter tires! Thank you, John thank you Thomas.

Took my Ford Focus in because the welding job on my new cat back exhaust came apart near the…read moremuffler and pipe! It was holding on by a thread, they re-welded it, put another bracket on to hold it up better (because I guess it was missing one) and put a new gasket on because originally it was the wrong one! All for the cost of the service charge l! Probably the best business, service, and transaction I've ever had for getting a repair done!!

My daughter's car was a bit loud so I brought the car to Midas. They looked at the car and said the…read moremuffler required replacement. When I went to pick up the car, I asked to see the old muffler. The manager told me that the scrap metal person had come and picked up the old muffler that morning after not having picked up for two weeks. According to Michigan law, "Along with an itemized final invoice, the law entitles the customer to all replaced parts. If the customer neither asks for a replaced part nor authorizes you to throw it away - in other words, he or she does not mention the part - you must keep it for two business days after the vehicle is picked up" (https://www.michigan.gov/-/media/Project/Websites/sos/27lawensn/ar0097.pdf?rev=29663b032c484b49a2610f79d58212da) This may well have been an honest mistake, but the shop clearly did not follow the guidelines under Michigan law. On the positive side, I came in without a prior appointment, and they were able to work me in. I received the service I requested, but I was curious about the old muffler and would like to have been able to inspect it.

Went for an oil change with my European car. They had the correct oil and filter for my car. The…read moreteam was friendly and professional. The oil change was quick and I was on my way. The price was equivalent to other places I've been with the exception that they gave me a complimentary car wash. Will definitely return for future service.

Went in for an oil change which went great. They were so accommodating, and when I asked them to…read morecheck my battery they showed me with the tester that it was bad. When they changed it out they cleaned my terminals good and checked that everything was right. These guys and knowledgeable, competent, and go above and beyond. Will definitely come back !

Had a flat on the interstate and Pete and staff fit me in for a new tire just before close…read more Definitely recommend A2 Auto Center.

I had to get my oil changed last minute, they were gracious enough to squeeze me in and they were…read moreSO friendly and quick, AND that's not even to mention that the price is unmatched. This will definitely be where I go from now on!!