I am not usually one to leave reviews, but this was such an easy & pleasant experience that I needed to do so!!! The employees were respectful, quick, informative, kind, and honestly hilarious. I have never had such a positive experience dealing with anything for my car and as a woman that is especially appreciated! I cannot recommend going here more !!! read more

This is the friendliest, most respectful, and efficient service that I have ever received. They did a nice job explaining what I needed and providing the service. This was my first time, but I guarantee that it will not be my last. read more

Women should not come here alone. They tried to charge me $116 for a REGULAR OIL CHANGE. I made it very clear I just wanted a regular oil change, but one employee still came up to my window with the papers in the picture. He highlighted all of the services that I "needed today". If I hadn't advocated for myself, they wouldn't have let me leave without spending a minimum of $500. They were so persistent that I got teared up thinking they weren't going to let me leave. I told them i had never paid over $75 for an oil change in my life and I didn't want any service anymore, I would go somewhere else. After I said this, they completely changed their tone and magically updated the price..... to $79. I find it funny that they got the price just above what I said I had paid before. Do not go here if you are a woman, they will try to scam you, terrible experience. read more

Friendly, Efficient and Quick! Just how I like my oil changes. Met by Cara upon entering who went to work prepping my vehicle for Stephen who made quick work of my oil change. Brought tire pressure levels to an even keel and was explanatory of his work as he went. Nothing but positive things to say about this team! read more

Victory Lane Quick Oil Change - Oil Change Stations Near Me - Ann Arbor, Michigan

Well I just got finished with my oil change and let me tell you how I felt like a Disney princess. You know the montages in all Disney princess movies where the fairy godmother and all the birds and forest animals are helping the princess look her best. Well, that's how I felt. I had a guy checking the oil, I had another guy checking tires, another guy oiling my doors and checking filters and then the main woman gathering my info. It was a whirlwind of excellent customer service. I will definitely be back. read more

This place is amazing! In and out in 15 minutes! And the employees are super friendly! Will definitely be returning! Highly recommend!

Stopped in after my "oil change" light came on in my car and my regular place didn't have time to take me for a few days. This is one of those drive up joints so I was taken in in less than 10 minutes. The fella who changed my oil was REALLY nice, very friendly and attentive, checking with me before he did anything to my car and chatting with me about this and that (unrelated to my car). I asked for a standard oil change and a check over of all my fluids and tires. He did all that very speedily and even did a thorough wash of all my windows and I was out of there in about 20 minutes. So, why 3 stars and not 4 or 5? The price. Despite the fact they were very nice and quick I was shocked to find I was charged $60 for the whole shebang. Considering my usual place is about $25-30 for the same quality of service I was floored. It's great that they can take you without an appointment but to pay $30 for convenience is a little absurd. Next time I'll be more on the ball and plan ahead to take it to my regular place but if you're in a bind and don't mind paying extra money, then by all means, make a stop here. read more

Awesome service, even though I got there just before close! Really appreciate the good work there.

I feel totally trustworthy of this business. They are honest, competent and caring. They take great care of our cars. Thank you so much!

Best oil change in my 4 years if driving. My Jeep ran so much better they were extremely professional and for the amount of work they did (I got the largest package) it was $97 I believe but had a coupon overall amazing will definitely be coming back for my next oil change. THANK YOU read more

I've been to a number of places in town for an oil change and this was definitely the priciest. I brought a coupon and presented it when I pulled up but they evidently forgot to use it. I brought this up and they advised me to bring it next time. Unfortunately I'm not sure there will be a next time. The people were very friendly and nice but also quick to sell me additional services (which I got because I don't know enough about cars to know one way or another). Overall disappointed and not likely to go back. read more

Sooo helpful Showed us all levels and filters before recommending replacement or not. Great service, best in area hands down read more

They are always friendly and do a good job. What more can I say about an oil change? They are good enough for me to take the time to give them 5 stars!! read more

Staff was fast, effective and friendly. Tessa went above and beyond by walking to a nearby car shop to get a air filter they dis mot have in stock. Everyone was respectful and made sure to keep me updated on all the test they ran on my car as well as what all the results met. Highly recommend read more

I'm over it. Seriously. I cannot stand having to lose my car for a day since my job is field-based, the only time I can get an oil change is first thing in the morning or on the weekend. Either way, I like to get it out of the way in the morning. While the concept of Victory Lane is great, the execution is horrific. First, if I come here it is because of efficiency. It's because I want to drive in, get my oil changed, and drive out. I do not, I'm sorry, want to talk. Generally speaking I am working while here and yet there are numerous interruptions and usually for pointless things. I'm pretty specific when I go about what I want and don't want and since I come in quite a bit they practically know me. While I'm fine with the beginning and end chit chat, I don't want to constantly be interrupted to ask if I want things I already said I didn't. More annoying and the final straw? The fact that lately they have not been opening on time. If you have posted as your opening time "8 a.m." then you should open at 8 a.m. This is not the south. 8 a.m. means 8 a.m. But not at Victory Lane where 8 a.m. means anywhere up until about 8:40 even when there is someone sitting around inside of the office on the computer. And so, Victory Lane, I'm pretty sure we're breaking up. read more

Came here on my lunch break and was helped by the sweetest employee, a younger man named Matt. Quick and efficient.

Matt and Dorian we're very friendly and helpful and knowledgeable. They took the time out to go over my older car and let me know what was needed. Nothing was pushed on to me excessively but they did let me know what I needed and the severity of it. Only suggestion I'd make is look for coupons but 10$ OFF FIRST OIL CHANGE WAS GREAT. read more

I pulled in after my workout to get an oil change, since it was on my way home.... total time I was there about 20 minutes, spent $38 on the oil change... granted, I made their lives a lot easier, because I specifically told them what I wanted... they didn't have to check the air pressure, the filter, etc... only had to top off the liquids and change my oil... the guy was nice, but they do indeed chat up with you a lot.... read more

I'm getting my oil changed as I type this. They are a nice group of younger guys. I'm a girl that knows a little bit about my car so I told them exactly what I wanted and they didn't try to upsell me on anything yet. I'll come back :-) read more

Stopped in on 11/19/18 for a first oil change for my 2018 Ford Escape SEL with 5,400 miles on it. Man who identified himself as the assistant manager handled the formalities and almost immediately started in on the "you need an engine flush" pressure sell job claiming car had very dirty oil caused by Auto-Start-Stop feature on this car. Held up a gallon ziplock with sample 'dirty fluid' that he just happened to have right there at the station. Oil was already being drained so I couldn't leave; pressure was on to 'do this now.' When I arrived home I emailed the dealership where I purchased the car, asked about the wear and tear of Auto-Start-Stop and described what had just happened. The response back from Ford was that the additional service I had just paid $70 for was not warranted for a new low-mileage vehicle. Embarrassed to say I bit, but this is my first new car in many years so of course I want to take proper care of it. Over the years I've dealt with other quick-change oil/lube chains and *never* had an experience like this. Suffice to say I will be taking my car somewhere else in the future. read more

The two gentlemen at Victory Lane that gave me an oil change and replaced a blown tail light on my Saab 9-5 were both very friendly and knowledgeable. Beyond this, they were more than willing to let me watch as they performed the oil change and replaced the light so that I could see how it was done and learn how to do it myself. The price was reasonable too, and they even replaced one of my blown lights at no cost! Couldn't ask for more, and will most likely come here again. TL;DR Fast and fair service from friendly and knowledgeable employees. read more

Cara was super helpful. Prices are reasonable and they work quickly! Highly recommend.

Just got oil changed here and now my car won't start. They claim it's nothing they did but I've never had an issue before and now I'm sitting In their garage because my car won't start. I'm never coming here again. read more

Sorry... use to love the shop on stadium in Ann Arbor, mi. But my last visit changed my mind. Building is in bad condition and staff rude. Only one person in mask but insisted all drivers mask up in a 90 degree car. Never did get a receipt. Not going ever again read more

The guys were all very nice and helpful. Quick and quality service! Honest people who didn't pressure or try to sell unnecessary things.

I arrived with only one staff member on duty. Longer than usual wait time but pleased with service and especially like that customers can return anytime for free tire pressure or oil level checks read more

Supervisor had me start truck to reset maintenance miles. Unfortunately he wasn't paying attention to the oil being drained.

Ran one of my work trucks through here after the dash display started flashing "Change Oil". You stay in your vehicle, which is a good sign that it won't take too long. The woman who helped was very courteous, friendly and certainly had done this many times before. They look up your vehicle, tell you what it is going to cost, and do the service in about 10 minutes. I wish it wasn't so expensive, but compared to a dealer or mechanic where you wait forever it is a good deal. A 6-quart change of standard oil and complementary services was less than $45. No painful up-selling, all fluids and tire check and they even replaced missing valve caps. The woman offered to lube the doors too which is a great idea, but I keep 'em greasy. Her door hinge suggestion made me look at the door when I got out later, and I noticed a loose bolt, which I have no doubt she would have fixed for me. Just really great. Will be back, and will take all my vehicles here. It's just too easy. Thanks for getting greasy so I don't have to. read more

Went in for a battery check after mine died out on me couple of days ago. The guys running this place are awesome. The main mechanic, Angus, is very knowledgeable and really wants to help you get your car to be in tip top shape. Mine wasn't, so they even gave recommendations on what I need to get done. Their pricing seem to be a bit more affordable than most places like this. They're on a corner lot on Stadium and Liberty so getting in and out is a breeze. read more

Fast, honest service. Didn't try to sell me anything I didn't need. This is my place from now on.

Great service by Jeremie and crew. They explain everything they are doing, make recommendations when needed, and make you feel at ease overall. Ill continue to visit VLQOC for not only oil and other fluid changes but tire rotations too read more

Another excellent experience at Victory Oil Change in Fenton Michigan. I don't remember all the names, but I know one of them was Douglas, and I believe another was Trever. All the gentlemen deserve my highest commendation! They were such a wonderful team-it was just a pleasant interaction. Not only were they extremely polite, they were extremely knowledgeable, competent, thorough, and efficient. They even helped me use a coupon! The service you get there is definitely worth the price! I highly recommend and will be back! Thank you, gentlemen! read more

These guys are great. I had low pressure in one of my tires and came in, they straightened it all out in 2 minutes, no charge, just really friendly folks. read more

Stopped by for an oil change on my way to work this morning. The employees were quick, friendly and respectful - I didn't feel like they were trying to upsell me on things or overexplaining things just because I'm a woman. I was in and out and on my way in twenty minutes. I will definitely return! read more

Helpful fast friendly. Many places push one up sell after another. These guys don't. The only oil change place I like coming to. And free top-offs anytime to, well, top it off. read more

Had great service at this location with Stephon. He was very nice, honest and helpful with a variety of questions I had. I will definitely go back! read more

We pulled up where the sign indicated we should and then waited for awhile. The open sign was on and we could see people in there. We decided to park and go in. The door was locked but they opened it when we knocked. There were two employees and no other customers so they said they'd get us in next. We pulled up to the bays again and waited but they never let us in. read more

Here right now (5/15/19) and Tessa's workin on my stuff for me and she's being incredibly thorough and talking me through everything she's doing. This isn't my first oil change but it is honestly really nice to have someone actually tell me what they're doing to my car and putting into it and asking me if it's okay first, feels really considerate. Little pricey but worth it for the professionalism. read more

Been going here for years with both my older cars. They are super quick and honest- I don't get unnecessarily up sold. They have made some meaningful maintenance recommendations. It's great to be able to swing by quickly for an oil top off, wiper fluid, and tire air. Prices are reasonable- There are ridiculously cheap oil change places out there but you certainly get what you pay for from quality and experience. They are also super friendly and helpful too. read more

This could have been a great review, as my husband has had a good experience here. However today, one star it is. Was at a different location where the customer service is exemplary, but they didn't have a part for my car. They recommended this location- I called twice, the first time they were "too busy" to see if they had the part. The second time they offered the worst customer service possible. Shouting in the background about how they weren't going to touch the car if the part was too rusty, but not willing to explain what would be too rusty- I assume that it was fine since the other location was willing to do the work. So, whatever- I had the other location order the part, they can have my business. I hate to make it about sexism but it makes me wonder how they would have treated me if I were a man. Edited to add, I drove by a few minutes later and there were NO cars in their bays. Busy my rear end. read more