I went here to get acrylic nails, painted. I bite my nails really short so it's always difficult when I get my nails done. Kim did my nails and did an AMAZING job. She was cute, sweet, and pleasant to talk to. I bragged about my 6 month old as a new mom should and she told me she'll file them really soft for my baby's skin (so cute). Not sure when they're fixing it, but their credit card machine was broken when I went in. They let me run to safeway and I got cash back with a starbucks purchase. Easy peasy but remember cash if you can. I didn't get a pedicure but definitely will next time. Their chairs look really nice and they have a cute rapunzel chair for a little girl. The last thing I'll mention is I LOVE that they all post their licenses! By law you have to but I've been to salons that don't and immediately left. Bravo girls. 5 stars for Kim and the Salon read more

I want to first start off by saying that every person's experience is different at nail salons and there is NO nail salon that is run differently from the following common annoyances/things that lead to bad reviews: 1. EVERY nail salon will make you wait, even if you schedule an appointment because they ALWAYS take walk-ins. And yes, they WILL take walk-ins right before your appointment. 2. EVERY nail salon has a mixture of techs that are wonderful, some that are mediocre, and some that a three-year old child could polish better than. So anyway--- I may be a "nail snob", high maintenance, or extremely picky because I was spoiled and worked at a very classy, upscale nail salon for a little over a year in which I became highly educated on all things nail and polish/laquer/color related... but ever since working there, I can't help but to be extra critical about the whole process. From the cleaning and primping of the nail beds to the polishing and the massage, I am a HUGE critic. I'd go back to my salon if I lived closer, but since I don't, I am forever searching to find a replacement and back-ups. There are certain things I do to test how good of a nail tech someone is- one of the most important tests to me is how well they polish. I usually pick a creamy color that's hard to paint - like a milky pink. The nail tech who I saw was so sweet and kind, but I went in for a Shellac manicure and it literally took her only 30 mins to do the whole manicure. A good shellac manicure should take an hour, especially if you have to remove any shellac- which in my case, she did. She didn't clip my cuticles correctly, and when she buffed and filed my nails, she didn't wipe off or dust off any of the nail dust prior to applying the Shellac so my nails ended up looking bumpy and rough after she applied the polish. Shellac(or gel/gelish, as some may be more familiar with) is extremely tacky before curing under the UV light, so cleaning off the nail bed completely is a critical part of the process that must absolutely be done before applying polish. This was not done = my nails looked like crap. On top of that, her massage was the worst excuse of a massage in the universe of massages, IF you can even call it that. I give myself more a massage when I apply lotion to my skin every day! She literally wiped the lotion on my skin with one stroke (NO Massage) then used a hot towel to wipe it off. She wiped all of the lotion off on one arm and left some on the other... what??? Then that was it; It was done. Like someone else said before, when I went in, they weren't busy so I don't understand why everything was so rushed. And if it wasn't rushed- according to their standards, they need to work on their technique, because my nail tech missed a lot of steps and the manicure was NOT worth the price. Maybe their pedicures or other services are better or maybe the nail tech was off?? All I know is that I will not be returning for another shellac manicure. read more

Just moved to the area and thought I'd try you guys out! Kim was amazing! Very sweet and I absolutely love my nails! Thank you! read more

AK Nails & Spa - By Kim! - Nail Salons Near Me - Concord, California

I was skeptical of this place as it was empty when I arrived. I got my first gel manicure here and it was great! It was done by the older male who I'm assuming is Tom. They had a ton of colors to choose from, it was done quickly and well. the manicure tool set was new opened in front me. it was $26. I am always cleaning/crafting/and rough on my hands, just like Tom said they didn't chip for 13 days!!!!!! I've returned a few times now and always receive great service. one day I busted a nail 2 days after a manicure and Tom gladly fixed me up no charge. I would recommend this place! read more

This review is for ET. He did my pedicure today and it was truly great. My toes look awesome and the calus removal was one of the best I ever had. read more

Horrible service. If you spend money you want to feel like it's worth it. Left me sitting for a long.................time. Need to get properly staffed read more

Tip toes nails is the best! Tom and Tina and their staff are all wonderful. Friendly, expert, and quick, all of which are important to me.

I have been coming here for years and always loved it...until the new owner bought it. It has gone steadily downhill in a very short time. The pedicures are poor, they are understaffed and rushed after arriving to work 20 minutes late. The employees spend lots of time conversing amongst themselves. read more

Great Service! Always do a great job I really like the atmosphere and the reclining chairs! Always use new foot scrubs and nail files read more

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This is the first time and list time I will ever set food in this terrible establishment. If I could not give a star to this dump I would... The girl who did my nails cut me not one time but twice on my hands. She didn't say anything and continued to paint over the blood on my thumb! Um gross!!! She was using color #114 in the gel color. Re dipping after my blood was on the brush. The girl who did my pedicure was not careful. She was too busy talking and then snipped my toe with the tool. At this point I told them they were done. I paid $25 for a manicure that was clearly worth nothing. Save your self the trip and pick a different place. read more

I love Kenny and the girls ! Very protective for their clients well being ! Treats you with respect and class. Love the way they do my pedi and mani cure . read more

The service has really gone down with this place. Before, the service was wonderful and the ladies really took the time for a manicure and pedicure which made the service worth it since you actually got to relax. Fast forward to probably my 6th or 7th time here and my last, I can't even begin to explain how downhill this place has gone. I've always seemed to get the young asian girl with the long straight ponytail and she is definitely the reason in why they have lost my business. Previously, she would just rush the pedicure to the point where there was barely any massage and her rubbing down your legs with the towel after would be so painful since it didn't seem that she would care and just wanted to get it over with. Today was the final straw with her. She started off with my pedicure rushed until she cut me. It wasn't until then she started caring and being more gentle since she knew she messed up. The worse part of it was that, this salon is know for using clean new UNOPENED tools for each client but guess what? She decides to cut me with soiled tools that was used on the person before me and when she was trying to clean my bloody toe, that's when she goes and gets a new unopened tool pack and washes the tool she cut me with. Seriously? You wouldn't think I would notice that? This was the absolute last straw with this business. I didn't even proceed with getting my toes painted since I didn't want it to get infected and she still charges me the full amount. What a joke this business is. Go somewhere else to spend your money as it seems this business is going downhill based off the previous reviews as well. read more

The pedicure itself was a-ok. Haley did a lovely job. But when I went to pay, he charged my card $31 (told me a French pedi was $30). Asked why he charged me $31. He said "sales tax". But 9% sales tax on $30 is $2.70....so I feel pretty sure he was just trying to get an extra dollar out of me because I paid with a card. I listened to a number of other folks pay and not once was an odd or tax-included number mentioned -- it was always 55 or 80 or 25 or whatever (so I doubt they even charge tax). I don't appreciate a business trying to pull one over on me or lie about the charges they apply. read more

it was my first time here today and i tell you, it is a good idea to find a nail place based on yelp reviews because this place was amazing! i was a walk in and within 30 seconds they had a chair ready for me. one of my big issues with nail salons is how they smell like polish.. tiptoe nails smells like peaches and flowers! you couldn't smell any harsh chemicals. the facility is beautiful! everything is clean and nicely lit. the polish selection was great. the staff is so nice and friendly. best pedicure ever! along with the usual foot soaking and massage, they did a salt scrub AND hot stones. as a standard! i couldn't believe it! and for the price? $25! can't get better than that. i have beautiful pink toes and nicely massaged feet and legs. so happy! my only very small issue is that i could've used another towel under my feet because the foot rests are a hard plastic. it got uncomfy at my heels for a minute! but all in all, best nail place in concord! read more

Came here first time, was a walk-in seated right away. Had an older lady, she got mad when I asked to file straight and left the white tip thicker than what I asked and they expect a 5 dollar tip for horrible service. I will not go back! I had acrylic full set, with French . They tried to push the white nail which I do not like. read more

I love everything about this place!!! I was still driving into Walnut Creek every couple of weeks to my nail place I've been going to for almost 10 years! I was a skeptic on new nail salons, but I"m glad I tried it out. I live across the street and its super convenient. Everyone has always been so kind, they remember you, and actually converse with you during the service. I love how they keep on the popular nail art trend instead of always doing basic "flowers". I got my eyebrows done there also, great job! I'm happy I found a place so close to home that's clean and have great employees there! read more

First off I should say that I LOVED my pedicure. It was amazing. The reason I am only giving this location 3 stars is for two reasons. First, they accepted 2 people right before I arrived for my booked appointment, causing my appointment to start 20 minutes later. Not a huge issue, but less than convenient. The rest of the appointment went fairly smooth. Three days later though I noticed my manicure peeling off in sheets - the whole nail just gone. I think the oil was not cleaned off of my nails enough. The pedicure was amazing, but a different person did my manicure and the work was just not as good - very rushed and once home I noticed only half of one of my nails was painted! I plan to go back (the pedicure was that great) and hope this experience was a one-off. read more

This is my first time coming in to this place..at first it feels like you came in to a perfect place.. But no. I had an appointment at 4:30p and I'm with my sis so my sis got served right away and after 5 mins it's me. So everybody is busy because they close at 6p today Sunday. As a costumer I don't want to feel like they kicking me out right away. The manager there I believe she's their aunt. She's the one who done my nails. She ddnt even try to make conversation even when she speaks I can't even hear her. Then she always talk their language with the other employees. I'm not very happy with my nails because she did it in a hurry and it's not the design that I'm expecting. Because I had this same design when I was in HS and the other salon did it the way I want them to. But this one... Oh well.. But now I know I should not come to this place. read more

AK Nails & Spa - Nail Salons Near Me - Concord, California

My wife just went to get her nails done. I bought her a gift certificate 2 years ago. We have 4 kids and it's hard to get her out so I made sure about the expiration date. He said no expectation date and wrote that on the gift certificate. She got a manicure and a pedicure and thought they didn't do a very good job. Then they wouldn't except the gift certificate stating it expired. They are liars and cheaters and we will never go back. Heads up concord. Update. I just went in to get my money back. They said that my wife didn't even come in there. When I showed them the gift card they said that the business changed owners and that they couldn't honor the gift certificate. I went home and looked up the California law. When companies change ownership they are responsible for all the old owners debts and liabilities. This includes gift certificates. Also they are not allowed to put expiration dates on the cards and are required to give a cash refund for gift certificates of $10 and over if the customer wants it. I will give them a week to discuss this with themselves then take them to small claims court if they do not refund the money. Update!!!! The nail salon refunded my money after a week of thinking about it. I let them know they were breaking the law. For everyone's info California requires companies to refund gift certificates for cash if the amount is equal to $10 or more. Also if a company has new owners they are required to take on all depts and other costs from old owners including gift certificates. read more

Forever no. My experience at tip toe nails left plenty to be desired. I arrived for my 2:00pm appointment and was surprised to see just one other customer having her nails done. So, why were my services rushed through like the employees were in some sort of race? I'll tell you... About five walk ins came in after me. Each one granted the promise of prompt service. Meanwhile, my pedicure is half assed and I leave with less than mediocre toenails. I shit you not, three different technicians worked on my very average toenail design. Hot damn bananas. Never again! read more

I am soooo glad I found this place. I have been trying to find a place by my house to be loyal to, and I have found it!!! The staff is so friendly and accomidating. Everything is very sanitary. They have individual files, scrub brushes, and tools. Ladies you know that is a huge deal! They are a great price and do an amazing job. They have my loyal business! read more

Not good not bad. Pros: easy parking, cheap for mani pedi, friendly staff, comfy massage chairs. Cons: the salon is somewhat bare, with flies and there were flies and gnats bothering me during my pedicure, they only take cash or you're charged a fee for using your card, and the worst part is they give the appearance they use sterile tools but the package they brought over to use on my feet was already opened and then once they used it on my feet, they rinsed and put back in the same package with the rest of their lotions for the next person... Not sterile. The foot massage was too soft and the hot stones were too hot.. I would not come back for the simple issues of potential lack of cleanliness read more

I'm a regular customer. I'm polite, freshly showered, and tip well. Trim, no polish. (Maybe the 'Paulie Walnuts" buff on a special occasion, but this wasn't one of those). I was grocery shopping on Labor Day Monday, and was surprised to find Tip Toes open on a holiday Monday. (They are usually closed Mondays). They have the 'walk-ins welcome' sign prominently displayed in the front window. So, I thought, "Great", I'll get a pedicure, earlier than I thought. Two techs (the owners described below by Yvette T, perhaps ?), two manicure customers. Pedicure chairs empty. (And they have many) Q: "What do you want ?"(Rudely) A: "A pedicure, please" Q: "You have an appointment (Rudely) ?" A: "Do I need one ?" A: "We have people coming. You want an appointment (Rudely)?" You know what ? My bad. For thinking I had found my regular nail salon a long time ago. I'm looking for a new place, and God knows there's no shortage of nail 'spas' in Concord. I was made to feel foolish, from the top of my head to my Tip Toes... read more

I stopped in without an appointment and waited about 15/20 minutes for a mani & pedi. They had a lot of colors to choose from and the staff was very nice. The reason I only gave 3 starts was because I didn't see anyone clean the bowls before or after any of the pedicures. This made me very nervous. read more

Updating my first review: Tip Toe not so Tip Top anymore. Seems as though Tip Toe is under different management or ownership. Salon appears more disheveled, not kept up as in years past. There was some trash on the floor near front desk, stations are a bit cluttered, and the wrist rest was taped to the station tabletop with packing tape....wth? Think it's time to look for a different nail salon with higher standards. read more

The ladies are very nice. The salon is clean, but the two times I have been there I have felt rushed and they are extremely overpriced. I had the pedi deluxe and it was an extra $20 for some extra scrub and cream soooo not worth it. I've only had my nails painted for three days and they're already chipping. I decided after last time I'm not going to go back again mainly because their pricing is too expensive. read more

I went to try this place since I saw the great reviews it has and I must say I was happy to have been serviced by them today. My nails look great and the massage was awesome. During the pedicure Lynn took her time with the massage; included with the massage were hot stones. After my fill in I also received a hand massage. Lynn who took care of me . She did my pedicure and fill in and it took about an hour. Great on time.Great service. They have been open for one year. I will be coming here from now on. read more

Best pedicure I've had in a very long time. I opted for the gel pedicure. Best decision. Never had one before. Love it. She was really meticulous. And as if that wasn't enough, it came with a hot stone leg and foot massage. Heaven. Definitely will be back. read more

I've been going to Tip Toe Nails since they opened in 2014 and will never go anywhere else. Everyone is so kind and they make you feel relaxed and at home. The $1.00 credit card charge is nothing when you think about getting a bad pedicure at another establishment. I love this place and the mani/pedi's are great. read more

I went to Crystal Nail Salons for a pedicure with my aunt when she was in town (first pedicure ever). Tried to go back with my girlfriend but they were missing employees, so I tried this place. In comparison, this place is HEAVEN. The pedicure was so relaxing, the girls are super friendly, and the leg and foot massage was extensive. The place was clean, the staff does good work, and I would recommend making this your regular nail salon in the Concord region. I live in Oakland, my girlfriend in Richmond, and she is planning to go back here to get her manicure, instead of somewhere closer. read more

Great place to get your nails done! Found this salon on yelp and thought I'd give it a shot. Love it!!! Definitely going back!

I used to love this place...idk why but their service is getting worse and indeed it's rushed. The staff is nice but what pisses me off is that their card machine is always "out of service"...how convenient. I hate the fact that they make me pay cash...I never carry cash on me!!! I usually get gel mani and I used to be happy but in recent services I noticed that my fingers hurt. I am ready to try a new place. read more

I'm pretty disappointed with this place! I just got my mani/pedi done and I'm not happy with it at all. First, let me start by saying that I've been here once before and I loved it. I'm not by any means trying to be negative about the place. I can understand that people can have their off days or not feel well. There is also quite a language barrier and I get that. I was born in a different country too. The issue is that if I'm asking you to put a tip on my nail so that all my nails can match, there is a reason why I'm asking you to do that. I believe that I'm the one that is asking for a certain service to be done as I am the paying customer. I asked the nail technician 3 times for this to be done. She did the shellac/gel on my nails and I had asked her before and during the time she was applying it if she would put a tip on one nail that had broke. She said yes, ok. Waiting..... no tip.....waiting....still no tip! She finished with my nails and then I asked her why she didn't put a tip on my nail and told her that I had asked 3 times. She says, "next time, ok?"....next time?????? I don't think so! ...I left very upset and didn't want to spend another second in that salon. I think this salon needs to step up on their customer service skills! I will not be coming back! read more

Always clean and nice environment but not a nail salon where you want to just relax and get a good massage in. Pedicures are Always rushed and always feel rushed because they're pushing to get the next customer in. I've been going for a while because it was close to home, by id rather pay more for relaxation than to be rushed every time. Good nail salon if you're in a rush and need it done timely. read more

I have loved having Tip Toes Nails close to my house! They are quick, reasonably priced and they can generally accommodate your needs! I used to go to the mall to have my eyebrows waxed, but this is so much closer, convenient and reasonably priced. When I am in the market for a pedicure (typically spur of the moment) I can generally get in! Highly recommend this place. read more

I stopped in to get my gel glitter nails filled. It was $35 for a fill and tip change color. I had 2 nails that had to have the tips removed cause they had come lose. My sister inlaw has been here a few times and always been happy. They got me seated quickly and did a wonderful job with minimal pain. I was really happy with the service and the friendliness of the shop. Very happy with the results read more

My first time here and it was not bad at all! The staff here was super nice which made me feel very comfortable! I will def come back next time for my mani & pedi.. read more

First time going in; they were very nice in the beginning. I asked how much a fill cost &I was told 24$. Long story short I was charged 48$ in the end due to two chipped nails &a broken nail. They saw my nails prior &failed to mention all the extra costs. I had given her a simple nail design photo &she ended up doing her own thing anyways &got frustrated with me when I asked her to follow the picture. Now, three days later, one of my nails has already broken off &another is cracked. I am a receptionist &don't do much heavy lifting or handy work so the nails must be weak. Don't plan on returning, EVER. read more

I chose this place based on the yelp reviews. Sadly, my experience wasn't so great. People were nice (which is why they get 2 stars instead of 1), but I felt rushed -both women doing my nails seemed to be in a hurry to finish and get me out of there. I got a pedicure and shellac manicure on Friday for my wedding Sunday and they looked nice for that, but today is only Wednesday and my shellac is already peeling and my pedicure chipping. I can usually go about 3 weeks before my shellac starts to lift so I'm extremely disappointed. The place I was looking to replace (whose quality has gone down recently) still does a better job. I won't be returning. read more

It was ok. Massage chair no. 2 was broken, they didn't do anything about it. They don't understand English or speak that well English. First customer to walk in but it seemed like my manicurist was in a rush. Nails didn't turn out that good, I've had better and even paid less. Lady in the front is very nice and friendly. Always gives you a smile. read more