I was visiting my daughter and decided to have my nails done. What a mistake going there. 30 dollars to change gel nail polish and they did such a bad job. I would never go back there. read more

I love that this place is open on a Sunday! They let us make a same day appointment. I loved both my nails and my pedi! Will definitely be coming back here again. read more

BEST customer service ever! Very attentive and caring and will always take their time to do full device correctly the first time. The shop is very clean and they always wear smiles. I will not go anywhere else! :) read more

Ok so I'm not the one to yelp... Ever!!! This place though is a must. I haven't found a great nail place since I moved from LA in 2001. I've visited several salons but there was always something that went wrong. Tiptoes is the go to place. The staff is super friendly always greeting everyone with a smile. The owner stands up from his seat, if he's even sitting, just to greet customers or simply to answer questions. My go to girl is Carrie. She's super sweet and super creative. She is truly an artist. :) The environment ... Awesome!!! It's super clean and welcoming. My favorite thing in the world... They have child size chairs!!!! I usually bring my 8 year old daughter to get her nails done with me. The fact that there is a chair to accommodate her too is wonderful. They treat her just like another customer and not like a child they're trying to keep entertained while mommy is done. On top of everything prices are comparable to local shops. There is no wait time at all. They have enough staff to accommodate several customers at a time. Everyone I've seen come in leaves with a smile and eager to make their next appt. This shop has only been open for a month and they already have a following. Most of the customers I've seen come in are repeat customers. I really, truly do love this place. I wouldn't write a review for just anyone. I would hate to mislead anyone or waste their time just because. read more

I was extremely excited to try this new nail spot, but was disappointed from the moment I walked in the door. Instead of walking out the door, I stayed and got the worst mani/pedi I think I have ever received. I had my nails done on Saturday and what's left of my manicure you may ask? Absolutely nothing. Granted, I didn't get shellac, but typically my regular manis last at least a week. This one lasted three days, barely. Also, the customer service leaves much to be desired as one woman scowled at my friend the entire time she was doing her nails, and the others barely spoke with us. Icing on the cake? Being told their advertised free mani with a pedi website offer didn't still stand. Hint: Update your website! Oh, and getting charged a fee for using a credit card...that was fun. I won't be back. read more

Went here for the 1st time last weekend to get a pedicure. Called in advance and made an appointment, but they had at least 10 pedicure chairs, so I doubt the appt was necessary. They did however seat me right away and were very attentive. The pedi was pleasant and relaxing, and it included a hot stone massage on my calves, which was great. Overall I was pleased with this salon and will definitely return. read more

Nancy gave me an awesome manicure and Lynn gave me a great pedicure. Very clean shop, both had packaged sanitized tool which is what you want to see. Fairly new business so check them out if you looking for change, I'll be back and will recommend them to friends. read more

The staff was so nice at Tiptoe. They didn't make you wait long at all, were clean and we're really easy to communicate with... I'd recommend coming here. read more

Great service. A definite upgrade from many nail spas that are around town in terms of ambiance and decor. Staff is professional and helpful. Quality is tops. read more

Seriously 30 min and you say too late! Wtf I only get one day to do this...ugh so annoying. I've done it here before and they didn't do a good job so I'd thought I'd try again. And nope..."too late to do a shilac change" Uh mm great customer service read more

First time coming and already loving it a lot! I had shellac mani, padi, and eyebrow threading. Very impressed with the service and results. It's one of the best places I've been to. Awesome selections of colors, detail oriented and very gentle too. I hardly ever find any place that really know the kind of eyebrow shape I wanted. They get exactly what I wanted and even fixed the previous mishaps. My eyebrows have never been so nice n even! Just remember they only take tips in cash! I made the mistake of not bring enough cash with me, and I feel bad they didn't get tipped for the quality. Will return for sure!! read more

Laura is awesome! I came in without an appointment and was taken care of right away. The salon is well maintained with plenty of nail color options and is very clean. The staff are very welcoming and professional. I have definitely found my new nail salon! read more

Great place! I've tried several salons in the area and Tip Toe Salon is by far the best. It's very clean, friendly, accommodating and they communicate well. I usually have a gel mani and regular pedi which includes salt scrub and hot stone massage. In my opinion Carrie and Hannah are the best. read more

I went here today for the first time and was very impressed. They were very polite, the salon was nice & clean, and Nancy did a great job on my toes. I will definitely be going back :) read more

Tried this place for the first time with my mom & friend. We use to go to another place in the east bay but they are now either too busy or don't care to take care of us. So we picked this place based on the reviews on yelp. We made an appointment for 5:30 and were seated immediately. I had a full set ($25) and a cute Essie nail polish. I showed Lihn a photo from pinterest of the size and shape I wanted my nails & she recreated it to the point. My nails look like they are natural. Both my mom & friend also loved their nails. Lee did my friends oval with a nude & she couldn't stop bragging about how well he did. My mom got her nails done by Nancy & she also loved her experience. This is a family owned business & everyone is either related or a family friend. They are so friendly & make you feel important, which to me is a definite plus!! After reading a few of the "bad" reviews, the "cash only for tips" didn't seem to be a problem for me since I usually do give out cash. The $1 charge for card charges seems reasonable since they are a family owned business & their merchant service probably charged them a certain percentage (I also have a family business & we get charged every time someone swipes with plastic). Overall we will definitely be coming back!! Our experience was beyond our expectations. If you are looking for a new salon I would suggest you read the reviews before coming in. Some of the ladies complaining just seem way too picky or they complain over small things that could have been avoided if they READ reviews beforehand. Thank you Lihn, Lee & Nancy! Keep up the amazing work!!! read more

AK Nails & Spa - Acrylic nails with Essie nail polish - Nail Salons Near Me - Concord, California

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First time for me, but I'm definitely coming back!!! Loved the service and my daughter is super happy too! Thank you!

Great place with friendly people. For real, nail places can be iffy, but this place is absolutely great. Vina was able to match a photo that j brought in for my SHORT, natural nails perfectly!! Everyone working there was very nice and easy to talk to as well. I will definitely be going back. read more

AK Nails & Spa - Vina matched the picture j brought in perfectly!! Such a great nail salon with awesome employees. Highly recommended! - Nail Salons Near Me - Concord, California

I came here last night at 6:00 pm (1 hour until they close) and asked if they had any room for a shellac manicure, the receptionist said it'd be a 10 minute wait. After 20 minutes I was finally seated (40 minutes until they close) and had my color picked out. The manicurist comes and starts filing the old polish off my fingers without soaking them. She filed and buffed them extremely hard and it was very painful. She then rushed to paint my nails, threw my hands around, and didn't pay any attention to detail. Once she was done she slapped some lotion on my hands and walked away with 10 minutes until they closed. Although the receptionist was very sweet I will not be returning to tiptoe nails. I would not recommend coming here unless you want to be rushed and leave with painful fingers. read more

My pedicure was a good experience. I was thinking to myself, "I've found my new favorite spot". The lady could of done a better job at the foot massage, but I got a basic pedicure which I needed. It felt a little rushed though. However, when I went to pay the $25 for the pedicure to the counter, the lady who took the money told me, "the lady that helped you is in the back, you go tip her." Wow, that was RUDE. Did she think I was not going to tip the lady who helped me? (they only take tips in cash) I hate people who come off as bossy and demanding, and telling you to tip in that manner is very rude and unprofessional. I'm not sure I'll be coming back to this place because of this incident. I'm going back to my old spot, Long nail spa which is down the street, and is amazing spot. P.s. and of course I tipped the lady who did my pedicure. Lol read more

I've been to this place several times, but after experiencing the customer service and more affordable prices that other nail salons have had to offer, I will definitely not be returning. I asked for someone to remove my acrylic nails. The person YANKED the acrylic nails off, and did not use any acetone whatsoever. This person also cut my nails in a way which caused me to have ingrown nails, which firstly, are very painful and hard to remove by yourself, and secondly, I have never had the problem of before! I have had acrylic nails for several years on and off, and have also had them removed plenty of times, but this was by far the most painful and unreasonably priced experience I have ever had. My nails have never been as brittle and damaged as they are right now, and again, the way in which they were cut has caused me much pain. Also, I did not appreciate a prior experience at this salon where after I paid and received $15 in cash change (because I had to pay in cash since their card machine is broken, which requires you to go to an ATM if you were unaware like I was and did not have cash already on you), the lady took my change as TIP - NO QUESTIONS ASKED. She just walked away with it and pretended like she was doing me a favor by walking it over to the ladies who had done my nails. I thought that was uncalled for. read more

If I could write this as,a negative 5 I would. Went there yesterday for 1st time. Needed my acrylics removed and have manicure and gel. Also was in need of a pedicure. Worst experience ever. They guy who was doing my hands ripped the nails off which in turn ripped two of my own nails and made them bleed. Then he says it's ok I just use glue WTH. The girl doing my feet was removing gel with emory board but was filing the skin off my toes. And I had to complain numerous times to get them both to stop and do things,like a professional would do use the correct tools and care. When finally all done and the price was sticker shock for the crappy job done by both. My heal still feels like sandpaper no pedicure there. N my fingers are so sore this hurts to type. And the gel job they did is already pealing off. read more

Love this place! They all do a great job. I always LOVE what I get done. Bring a cash tip!

I love this place!! I literally love across the street and couldn't be more happy! I'm use to my one nail salon in walnut creek that I've been going to for over 10 years but moving out here I wanted to find a local nail place. I found them on yelp looked clean and new so wanted to give it a try, so glad I did'! Everyone is so nice and welcoming! They actually talk to you and really pay attention to you and your needs. I've never been disappointed walking out from getting a mani/pedi. Their basic pedicure is the best I've had and will continue to go! The only bummer thing is they are closed on Monday since it's my day off, but that's for selfish reasons :) great place and a happy little find!! read more

Love this place! I've been twice for a shellac pedicure and had a great experience each time. My pedicure lasted for weeks! Nancy is great I love her designs I will definitely be back :) read more

So disappointed in this place! Called at 3:30 to see if they had time for a fill. They told me to come in at 4:30. I walk in and they tell me they need 10 minutes because they are running behind. So I went to the Starbucks right next to them and came back. They kept asking me if I was getting a pedicure. I must have said I need a fill 5 times! They sat me down in a pedicure chair and I told them I didn't want to use the massage feature. They insisted and turned it on so I turned it off. I waited until 5 PM and no one had touched my nails so I left. No point in making an appt if you still have to wait 45 min to get started!! I can understand running behind but they sat down two girls without appts and were starting them before me. Never been there before today and I will not be returning. Terrible customer service read more

I have came here a few times.I'm not pleased at all on the pedicure that was done. They seem friendly but I think that's a front. My pedicure was rushed.she didn't clean under my nails.I shouldn't have to tell you how to do your job.no hot stones were used. I had a gel pedicure and I had gel polish on. She removed the polish with a high powered nail file.while doing this, she gave me a bad cut on my big toe.I thought she put like some antiseptic on it, but it was Superglue!!!!! To stop the bleeding.we're do they do that at.seems like I wasted my 40 dollars.I'm not satisfied at all. No wonder why every time I'm there, it's empty with no customers.I see why now.why would you rush my pedicure if there are no customers waiting?????? The way the service is and the fake customer service it will shut down in no time. read more

Great, great pedicure! They were super nice and did a really good job on the design! I will definitely come back. read more

AK Nails & Spa - They do great shellac nail designs! I was very happy. Nancy did the Chevron. - Nail Salons Near Me - Concord, California

Today was my first visit here and I was not disappointed. Four of us walked in with no appointment and they took us no problem. One of the 4 was my 5 year old daughter and at most expected to get her nails painted but they actually have a chair just her size and she was so excited!! It had Rapunzel on it and everything! This was a pleasant surprise and my daughter and I had a great time! read more

My first time to come to this nail salon, the lady who did my nail was not friendly . I don't know if she speak English or not . She didn't talk at all . Plus I paid $30 for just pedicure ? I thought I will be happy and satisfied .. But I am disappointed read more

I had a terrible experience here a few months ago! I went in and brought a few pictures of designs I liked. They seemed pretty achievable, but I'm not a nail tech. After showing the first picture, the woman helping me said she could not do it. No problem at all, I showed her the next picture and said "If you don't have the colors, it's ok. I would just prefer a solid." She verified a hundred times over that she could do it. I was on a time crunch and did not have enough time to get them redone after I realized they were not even close to what I asked for. Not that I could have them redone, she insisted they looked exactly alike. I will not be back. read more

Well it's my fav nail place been going there awhile I love Amy for pedicures.. But well I was waiting for my toes to dry I couldn't help to notice cockroaches behind the pedi chair they were all dead and there were also traps set up so groused I will not be going back there they need to clean up and get there problem fixed! read more

I love this Salon. I have tried many nails salons over the course of years and have finally found a nail tech who does amazing work. If you go, you must go with Tina !! She is AMAZING. She is very precise with her work and so sweet. I have an ingrown nail problem, and no nail tech has been able to take them out for me the way Tina does. Everyone at the salon is incredibly friendly and do great work. I highly recommend them if you want a perfect job done! read more

So my hubby bought me a gift certificate for Xmas last year for their grand opening and I went for a mani and pedi. It was very warm and inviting with a beautiful inside. I was so impressed with their work that I have been getting my manicures here ever since!!! I also love the fact that they will wax my even rows at the same time saving me an extra trip elsewhere. Keep up the great work ladies!!! read more

I'm disappointed because on their website they have a $5.oo coupon and it says " FREE MANICURE WITH PEDI PURCHASE" I called them to schedule an appointment and I was told that coupon was from when they opened in 2013. I asked to speak with the manager and asked if since it was still on the site if they would HONOR it ( it has no expiration date listed) and I was told NO, there is nothing they can do for me. 2 years later you would think they would remove that from their website, especially if they are not going to honor it. THATS FALSE ADVERTISING!!!!!!!!!!!!!!!! read more

I've been coming here since they opened with no issues. However, last weekend I got a new gel set and a pedicure. One big toe became infected and inflamed within 2 days and my right hand pinky became infected a week later. And on top of the infections (pus, swelling, green discharge, etc.) the gel nails started popping off like they were Lee Press-ons. I will not be returning. I've never had infections immediately following a mani/pedi/gel set before. read more

AK Nails & Spa - Swollen,pus filled finger - Nail Salons Near Me - Concord, California

I had not been here in a while. I went today and it was AWFUL! You like to enjoy a pedicure with them working slowly through the process. It was rushed and like it was an imposition! I will it go back. read more

I have been getting my nails done for 25 years and this is the first place that's done exactly what I wanted done. Lynn does a great job, very personable and very consistent. Great prices and they have many great color options on colored acrylic. read more

I took my daughter here to get her nails done and they charged me as much as they would charge an adult. She is 9 and I take her to get her nails done often and never have been charged that much. I can't really complain too much about them charging what they normally do but the paint from her nails was chipping that same day. read more

Love everything about this nail salon. Staff, atmosphere and selection. I've taken both my son and daughter here and they were both made right at home. In fact when I took my son there were to other men there read more

Love this place. It's family owned so all the staff have a reason to be there and they enjoy what they do. Never have had a disappointment with their sevice. read more