When my sole on my dress shoes was damaged, Lee's was a shoe in to fit it right up. With the…read morenumber of tailors and alteration shops closing down, it's hard to find craftsman or craftswoman, in this case, anymore, especially when you have special clothing you want to maintain. Let me not dress it up too much but the quality of the shop will sock it to you!

Was very disappointed in the price of a simple alteration. I paid $66.00 to have a dress shortened…read more4 inches (it was not lined) and taken in an inch on each side by the chest area (wasn't even cut down, just tucked in by machine. Will not return to the store for any service!

Five Stars -- Truly Exceptional Work…read more I brought Billy a pair of 20+ year‑old Nike Livestrong Vomero 5s that most people would've written off as unsalvageable. He completely reglued and rebuilt them, and the results honestly blew me away -- they look almost brand new. The craftsmanship is top‑tier, the turnaround was quick, and the price was more than fair for the level of skill involved. Billy (the owner) is the man, and I say that with 100% conviction. If you need a cobbler who actually cares about the work, this is the place. Sincerely, R. Green

Amazing job, great prices and such a lovely owner. People from all over the area come to this place…read moreso that says a lot about his workmanship

Man does amazing work !! You wanting your shoes to bounce…read moreback to the day you got them ?! Send it ! This way to one of the best at the craft and still mastering and perfecting techniques. Give him a follow on Instagram to follow updates, visuals and catalogs of many other jobs he's taken care of. Trust! you won't be mad for going to this guy Happy Customer

Good for general shoe repair but if you need something complicated, I would seek another place.read more

I'd leave a 0 start review , but She told me she could Reglue my Jordan 11s then told me they were…read moredone with the sole still coming off caked with glue. Beware take them some place else!

As people have stated , she is not very nice. Brung in 2 garments and some shorts and she said…read more"no." Very awkward. The 2 garments I understand as not everyone works with the material but not being able to take some shorts at the waist...? Ok... need to find another local tailor.

The woman who works there was combatively rude. She was this way with the customers I saw her…read moredealing with and very much so with me. I took my mother's shoes there to have them retreaded. The woman was impossible to ask anything of, and not because of any lanhuage barriers. I didn't have anywhere to else to get the shoes repaired, so I just dealt with it. I paid in advance for the shoe work. When I went to pick up the shoes on the day she's specified and insisted upon, she claimed she couldn't find them at first and blamed me. These shoes were originally purchased for about $300 and are good shoes. Mom put them on for the first time this morning since the work was done and the retreading broke away. Neither of us really wants to even go back to take issue with the woman because she's so hostile. So we're going to accept the loss and never go there again.

This is a cool stop while in Williamsburg. We learned so many new things about how the shoes were…read moremade, how long it takes for one pair, how much they cost and much more. Staff were friendly and engaging and easily answered all questions.

If you want to get yourself immediately corrected by a CW tradesperson, come into the shoemaker's…read moreshop on DOG Street and either call them cobblers or ask them if they are cobblers. This will likely get at least one of the people working there to stop what they're doing for a moment and go into an explanation of why the two are not the same thing. Thankfully I was not the person on the receiving end of the explanation and it's not like the person on the receiving end was scolded, but it was interesting two days in a row watching someone say the C-word inside the shop and the accompanying reaction it garnered. The day of our most recent visit there were three people working in the shop which may not sound like it would be an issue but everything inside is very small. You can fit maybe eight or nine people tightly before things start to get claustrophobic. Each of the three was working on a different part of an order/project that day for a CW employee. To clarify, a shoemaker of course is the one actually making the shoes whereas the cobbler is the one repairing the shoes. In this shop did they do cobbling in the 18th century? Yes just like they fix shoes now for either themselves or for other CW in costume employees but it's not their primary duty. (Note that the current shoemaker building is not original) The way they are making shoes in this shop right now is very similar to how the process unfolded 200+ years ago. You come into the shop and take note of the display models hanging on the walls and see if there is something to your liking. If there is and if they have your size then you walk out the door with your new shoes right there. If you have an odd size or if you're looking for something a bit more specialized, you place a custom order and the shoes are done in about a day. In 18th century Williamsburg the shoemaking trade was very cuthroat. You had several shops in town along with larger operations where people could buy from cities like Richmond and of course people could always import things from London. Be good, be fast or be done. This wasn't a specialty item like a carriage where only the wealthy could afford it. The average person would be buying four pairs of shoes per year so there was a good amount of business to go around. The below link has way too much info about the historical angle of this trade. www.history.org/foundation/journal/summer00/shoemaker.cfm The shop is currently open 9-5 Wednesday-Sunday and is one of the more interesting trade shops in the historic area.

Had a pair of Gucci platform sandals that the strap needed to be tightened, dropped them off,…read morepicked them up wore them to a baby shower 2 days later and within 45mins of wearing they came apart. I had to walk around barefoot. Ended up buying shoe glue off Amazon to repair them because they wanted me to pay $25 more to reglue them. That shoe glue works amazingly and 2 yrs later they are still together... the older gentleman was nice to me might I add...

The workers at this shoe repair dive are arrogant and repulsive. It amazes me that in this day and…read moreage, these people radiate hatred. I went in to have a pair of boots repaired. I was given the third degree with an undesirable attitude. Never will I return. Nor will any of my family members. They suck.

I have utilized numerous shoe repair companies in the past to replace heels for my shoes and boots…read moreand have been satisfied for the most part with the exception of the amount of time it takes before pick up. Battlefield Shoe Repair was clean, friendly, set a reasonable return time ( which based on my past experiences was a pleasant surprise), cost effective, efficient and provided quality service! Need a shoe repair? I would highly recommend them. Dr. C Elaine M Smith

Unbelievable to me the amount of money they charge for very poor craftsmanship even on simple…read morerepairs... Open your car windows on the way and just throw your money out the window... Never again for me...I would travel 100 miles for a great Shoe Cobbler before I cross that threshold again... Keep in mind I was disappointed in first repairs..gave them another shot on 2 more pairs ..( left 2 pairs of boots at same time ) I could have done a better job myself...$80 to reglue my lifts on cowboy boots...not even new lifts reinstalled old ones...nails sticking out scratches hardwood floors on first walk down the hallway.. Save yourself the disappointment Nice people...Just poor craftsmanship