As people have stated , she is not very nice. Brung in 2 garments and some shorts and she said…read more"no." Very awkward. The 2 garments I understand as not everyone works with the material but not being able to take some shorts at the waist...? Ok... need to find another local tailor.

Soooo Rude!!! I went to her for years for my uniforms. Over the time, the quality of work has gone…read moredown and the rudeness has gone up! I would not suggest this business.

Five Stars -- Truly Exceptional Work…read more I brought Billy a pair of 20+ year‑old Nike Livestrong Vomero 5s that most people would've written off as unsalvageable. He completely reglued and rebuilt them, and the results honestly blew me away -- they look almost brand new. The craftsmanship is top‑tier, the turnaround was quick, and the price was more than fair for the level of skill involved. Billy (the owner) is the man, and I say that with 100% conviction. If you need a cobbler who actually cares about the work, this is the place. Sincerely, R. Green

The work Billy did was shoddy at best and he was very rude to us from the time we came in. I almost…read moredidn't leave my shoes there, but I was desperate. Now I regret it and do not recommend this owner or business to anyone!

I found this place after my COACH BAG strap needed to be reinforced. Very disappointed in Coach…read more I've never known their bags to fall apart, in the decades I've used them. But Ferguson's did a great job at repairing it, and promptly. No problems so far.

I had a pair of cowboy boots that needed a pull strap sewn back on and a pair of hiking boots that…read moreneeded eyelets replaced. Feruson's did both pairs well. I had them recondition and polish the cowboy boots and I am happy with the result. They finished on time with no problems. I recommend them.

I highly recommend taking your shoe repair needs to Gus's Shoe Repair. I brought in some tango…read moreshoes that needed new heels and some boots that I wanted to see if I could save. I love the gentleman who works the counter. His customer service is 5 stars. He is also funny and easy to talk to. I appreciated that he was transparent about not being able to fix my boots long term. We were able to switch out the heel part of my dance shoes though. This cost me $17 to replace and took a little under two weeks to pick up. I paid up front. This is located close to downtown. I live nearby so walked, but there is some street parking around. If you want an affordable spot with honest and kind people, I recommend coming here.

Very small shop but I found this in Yelp so I gave them a pair of my shoes for heel replacement…read more They did an excellent job, the one man staff and the cobbler were so courteous, and the fee was appropriate. I then gave them another pair of shoes for heel replacement because I was happy with my first pair. If you need shoes, boots, or buffing out of your shoes then I highly recommend this shop. Btw, you do need to pay them for services beforehand. I wear my shoes until the heels wear out and then have them replaced because comfort trumps fashion.

The repairs to my wife shoes and boots were not performed and as agreed upon. The boots…read morespecifically were briefed to replace the sole to the heel. Very specific motions (as there were definitive language barriers) to cut and replace. Upon pick up, there was glue outside the obviously wore sole on both pair. Different person (same time of day) for pick up and drop off. Pick up person (person at the store at the time of pick up) rude and aggressive. We just paid the balance. And will never do business here ever

After having the worst experience a girl could have when trusting ametuer shoe repair shops, I…read morestruck GOLD. Akers was able to make my two pairs of favorite boots and make them not only look brand new, but FEEL brand new!

Good for general shoe repair but if you need something complicated, I would seek another place.read more

I'd leave a 0 start review , but She told me she could Reglue my Jordan 11s then told me they were…read moredone with the sole still coming off caked with glue. Beware take them some place else!

Man does amazing work !! You wanting your shoes to bounce…read moreback to the day you got them ?! Send it ! This way to one of the best at the craft and still mastering and perfecting techniques. Give him a follow on Instagram to follow updates, visuals and catalogs of many other jobs he's taken care of. Trust! you won't be mad for going to this guy Happy Customer

I just love this guy. He's helpful and knowledgeable to a fault. He's fairly priced and is my go-to…read morefor shoe repair and orthotics. You will be elated with his service.

Honest, friendly, and efficient. Would return for any leather work or shoe needs I have in the…read morefuture.

My favorite pr of Naot shoes soles were falling off and worn…read more I called Naot and they referred me to VA Shoe Clinic. I called from California and talked to Rob. He was so nice to explain that my Naots can be saved and the cost. The cost was reasonable considering the price of the shoes. They did a excellent job of restoring my soles and the service was fast and I received my new looking shoes in a couple week. Rob helped me save my favorite shoes from the landfill.

Cindy was helpful...She found the right shoes to fit my feet with my new orthotic...plus offered…read moreideas on dress shoe options for those special occasions...You guys are the BEST!

Norvelle's have given my boots a 2nd life! The heel was worn but nothing wrong with my comfy boots…read more Thanks to my orthotic insoles they are so comfy. I only needed the heel fixed an now we have a 2nd life together! Last step is a good cleaning! So worth it! I'm ready for next winter! Thank you for your expertise when others said they weren't able to repair!

Confirmed they are open, Monday - Saturday 10-6, just stopped by for some boots and they were very…read morehelpful!