Great service. Was told that they didn't repair comforters but they repaired a couple of small tears when they cleaned it. Really appreciated the extra effort. read more

After being a customer at this location for 27 years. Every time we go in, they've removed my discount code. I've been loyal weekly customer for 27 years. No respect for their customers. I will never return again and we'll find a new cleaner read more

I had been using another Dry Cleaner in Summerlin and paying premium prices that escalated faster than Porsche prices... I've been using Al Phillips now for the past 3 months and after every pickup I'm WOW'ed by something new... not only is the quality far superior, the price point is AT LEAST 75% less!!! And this is the best service I've experienced since leaving Dallas from every single employee, they extend consistent kindness, concern and warmth... Literally can't say enough GREAT things about this business - thank you again Al & Team! (Look at those arm pits, looks BRAND NEW! read more

Al Phillips Cleaners - 3 year old silk shirt that formerly had sweat pit stains... - Dry Cleaning Near Me - Las Vegas, Nevada

I just tried this cleaner for the first time and I love their service. The drive-up service is great and they communicate with their customer at every phase of the process. read more

Do not bring your laundry here. Folded like a child did it. There is hair scattered throughout. Prices are outrageous for the quality of service. read more

I went to the Lake Mead location, being referred by a friend for their tailoring, I get to the location and the cashier Sydney, whom didn't even ask what I needed done before barraging me with questions for my name and phone number, stated that the location didn't specialize in tailoring (when it's advertised on the website) and that the "tailoring wouldn't be the best" if I were to have her do it, and then referred me to another business down the street. I walked out in confusion and did not have any want to do any form with a business. The customer service wasn't bad, but unskilled. read more

I see now why only have 2 and 1/2 stars for this place. Cleaners says will have clothes done the next business day by 5. This is second different time in a row where i've taken shirts or pants in and come back (one time 3 days later--not one day later but 3 days later-and only had 1/2 the order ; had come back again. And the second time was 4 days later (not 1) and still only 1/2 the order. I had 4 pairs of jeans. How can u do 2 pairs of jeans and not due the other 2 pairs of jeans? They'll all in the same order to be done the same way??? What's the problem here? Suppose i bought a nice pair of pants or a suit in on Thursday , to use to go to a special occasion on saturday, and by saturday they had my pants ready but not the jacket????? read more

New owners and prices more than double now. Many other options out there.Even the employee said they are losing customers left and right! read more

Al Phillips Cleaners - For one dress shirt - Dry Cleaning Near Me - Las Vegas, Nevada

Excellent service. Friendly staff. Quick turn around. Convenient locations. Open 7 days. Highly recommend.

I frequent this neighborhood cleaners all the time. Easy parking, no hassles. This week I picked up 3 dresses that needed hems shortened. Done professionally in about 2 days! Wow! I also bring in dry cleaning (dresses, suits, silk tops). No hassles ever for the past 10 years. Carmen is wonderful--efficient and very pleasant. I would go nowhere else! read more

Would give zero stars if I could. Upon drop off I was told there would be a discount. No discount given. I parked near door in drive thru early a.m. when no traffic, store empty. Clark tells me I can't use drive thru. Question: does al phillios exist to cater to customers or do the customers serve al phillips? Will never go back and will let thousands of fellow sun city residents know about al phillips lies and anti- customer policies. WAY OVER PRICED WITH ZERO CUSTOMER SERVICE. read more

Al Phillips Cleaners is a well oiled machine. And well oiled machines are easy to review because you're never disappointed. They're open on Sundays which is perfect for me to drop my stuff off and pick up on Monday or Tuesday, most places are closed on Sundays. They also have a drive up lane where the employees will walk out to your car to pick up or drop off your items. So convenient. read more

Al Phillips Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

So this was the 2nd time they screwed up. I took my garments there for alterations, when I went to pick them up, nothing was done. They dry cleaned them and I didn't ask for that. They charged me...Spoke to the manager and she said she would credit me. Went to pick them up today, they tried charging me again. I said f@ck that, I'll come tomorrow and speak to the manager again.....the little girl in there has no CLUE with what's going on. Go somewhere else if you can.... read more

I dropped the stress off to be cleaned I made the mistake of not lifting the sash when picking it up it was clearly flipped over to cover the area that needed to be cleaned the dress was not cleaned. I lease and neighboring business I will be contacting them in the morning this is very disappointing I cannot recommend this business read more

Al Phillips Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

I brought in a handmade Indian quilt that I requested they dryclean. They washed it...shrunk it...faded it. It was brand new. Compare it to the vibrance of the sham. We willvsee what they do about it. It does not help that their phone is disconnected. read more

Al Phillips Cleaners - DO NOT TRUST THEM W ITH LINENS OR ANYTHING PRECIOUS! - Dry Cleaning Near Me - Las Vegas, Nevada

I got a jacket, dress (with detachable belt), slacks and shirt cleaned. They were pricey, but you get what you pay for. They had next day service and will come to you in your car at the drive through. I was sure my belt would be lost but it wasn't. The employee that was helping me was in training and very nice. I gave her a tip and she was very appreciative. read more

Came in for 2 pants to do an alterations on both of them, when I came back to pick them up, one of them was mine the other no!. I didn't have the change to check it before until I got home, that's when I notice that one of the pants wasn't mine. Called them back and they told me to bring it. I did and Now they can't find my Pant I guess it's M.I.A. read more

Super expensive dry cleaners that use to be open 24/7 now open during the day only. Has car hop/drive thru service for pick up and dropoff. Came here years ago and recently stopped in during a trip since I needed something done quickly and was familiar with the chain. No issues. They upcharge on anything white, linen, silk or other items so if you have a white silk blouse, for example, it will be extra expensive to clean that garment. They give discounts on uniforms for police and firemen. Tailoring is available here but at crazy prices so find out what something will cost before you have them sew anything. read more

Last week, in preparation of stating a new job on Monday Oct-9, I entrusted Al Philips with 5 French Cuff dress shirts and a pair of dress pants. I was assured my order would be ready to pick on Saturday. I went to the 8578 W Lake Mead location on Saturday where I was informed my order wasn't ready. I asked to speak a manager and was told I would receive a call back in Monday and since they are closed on Sundays, the earliest delivery to that location wouldn't be until 11AM MONDAY. Al Philips The Cleaner has horrible customer service. I had to drive all over Vegas to purchase an outfit for my first day at a new company because Al Philips can't deliver on their commitments. On Monday I received not one phone call from Al Philips management about them screwing me over and losing my order. After work on Monday, I returned to the W Lake Mead location where I was charged the full amount for my order that should have been ready on Saturday. The two employees working there were adamant in their refusal to provide a discount for their error. As of Tuesday, 10-10-23, I have still not received a call from management. Absolutely abysmal customer experience. I will not use Al Philips again. Their tags line is "Image is Everything" yet, they clearly don't care else they would have reached out already. They have my number, just not my business ANYMORE. read more

Cleaned and ready to go!! I had not seen a review for a while so I thought I'd throw my two cents in. Located on rampart and lake mead, this dry cleaners is in a fairly decent strip mall next to a Pappa johns, Big Lots, Roberto's and a PTs pub. Opened everyday of the week, I have found this Dry cleaners to be prompt and a fair price. Dropping off a couple of business shirts and a suit the total was around $23 bucks. A little bit more expensive than some other places but the service is great and turn around being 24hrs, I can't complain to much. I was going to give just 3 stars, but considering they have a dry thru pick up and drop off I've bummed it up. Drive thru cleaning is kinda cool Overall: Service/ 5-5 Price: 3-5 Back again: YuP! read more

I WANT TO PUT NEGATIVE STARS!!! I just want to add that the hem on the pants that was 19.30!!!! WAS TOOOO SHORT!!! OMG, I put on my pants and I looked like I was ready for the floods! I gave them the exact length I needed them hemmed too!! How can you FU*K that up!!! But leave it to this awful dry cleaner to screw it up. AND NEXT, I have since washed my pants and their HEM came out!!! AWFUL AWFUL AWFUL dry cleaner!!!! If you don't give 2 SH*TS about your clothes.. then hey let this place destroy them for you! read more

Horrible customer service! Didn't get my clothes back to me when promised! Hemmed my pants the incorrect length! Had to wait a whole 4 days before a complete refund was given! Do not waste your time energy and money read more

Had a little problem with this location but they were very gracious and went out of their way to fix the problem. Would definitely recommend their services. Thanks again. read more

I have used this location several times to clean bedding. They have made drop off and pick up so easy. You get in and out quickly with nice clean items. I also love how the staff comes out to your car to pick up and drop off your items. read more

I came here because they were open on a Sunday and they could get my clothes cleaned quickly which I need for a road trip. The people were friendly the clothes came out clean it's a little expensive but it's a first-class business. read more

Very personable. I get my work uniforms dry cleaned and they always remember me. Pick up and drop off is always super easy!

I would not recommend this company. I took in two 2-piece suits and three shirts on a Friday to be dry cleaned and was told they would be ready for pick up the next day (Saturday) at 5:00PM. I was not able to make it in on Saturday to pick up my order and therefore went on Sunday. When I entered the store I was told that my two suits were ready but that my shirts would not be ready for pick-up until later that afternoon or on Monday. I was given a guarantee that my complete order would be ready on Saturday, and now I was being told that part of my order would not be ready until possibly Monday? That was just the start. When I was brought my two suits, one of them had someone else's blazer. Apparently mine had been sent to a different store but they didn't know which one. I was told I would need to come in on Monday to pick it up. I come in Monday to pick-up my missing blazer and my three shirts, however only my shirts were available, the blazer had not been delivered from the other store. I was told I would receive a phone call later in the afternoon once it had arrived, this phone call never came (this was the third phone call I was told I would receive but didn't). I was finally able to pick up my missing blazer Tuesday afternoon. The only reason I have chosen to give this establishment two stars instead of one is because they did not charge me for the cost of my two suits. The quality of the cleaning was good, however I would not choose to utilize them again unless desperate. read more

They do a good job, just very very expensive!!!

Al Phillips is great I don't ever have to worry about what day to drop my clothes off,there always open and with the driver thru You don't have to leave your car in the summer HEAT! I have always a had great customer service and my clothes have always been on the promise day. read more

I had a pair of dress pants hemmed a couple months ago. The stitching came out on one leg only. I inquired about having it fixed, and the lady who was very nice told me it'd cost full price. Expensive for poor quality. read more