Took my truck in and they did a detailed diagnosis on it, and let me know what it would take to get…read moreit fixed. Also, with it being an older vehicle gave me some things to consider for a later date to keep it running well and on the road.

Took in my 2017 Chevy Cruze with an engine light issue, they advised me to bring it in the early…read moremorning, so I did. Before they started any work on my car, they promptly advised me of the issues they diagnosed to be the cause and a few other underlying issues that may come to be. Bryan and the crew provided details on the matter, and kindly inquired on how I wished to proceed based on the quote given and how much it would cost to fix the issue. While I felt it was overpriced on the initial quote, we were able to work on a feasible pricing for the main issue I came in for, and eliminated the other potential issues down the road with the intent to fix those at another time. Pros: The car was ready within a few hours, well before closing and I was able to pick it up, same day. A month later, my car is running as it should. Thank you Thousand Oaks Automotive!

We've taken all of our cars to O'Brien's for years. They've always been incredibly helpful, honest,…read moreand fair. Thank you for being a trustworthy mechanic shop!

O'Briens Automotive is truly one of the best businesses I've ever dealt with. From start to finish,…read morethey make you feel like more than just a customer -- you are treated like family. What really stands out is how much time they take to listen to your concerns and explain things clearly so you know exactly what's going on with your vehicle. There's never any pressure, just honest, straightforward service you can trust. The team here is friendly, courteous, and professional in every interaction. You can tell they genuinely care about both their work and the people they serve. The quality of service is unmatched -- they go above and beyond to make sure everything is done right the first time. Another thing I really appreciate is how simple and convenient it is to schedule an appointment. The process is quick, easy to access, and always handled smoothly. From check-in to pick-up, everything is efficient without ever feeling rushed. If you're looking for an automotive shop that combines top-quality service, professionalism, and a family-like atmosphere, O'Briens Automotive is the place to go. I can't recommend them highly enough!

Called a couple places to get an issue resolved. He was highly attentive and detailed with…read morequestions to what was going on with my car. Had an opening for next day and issue was resolved. I believe this company works with integrity and that is what will keep me coming back. Thank you so much!

10/10 recommend! My family has used them a couple times now. This place could have cost/charged my…read morefamily thousands of dollars and never did. The owner really does pride his business in honesty and integrity! Their customer service was amazing too. My dad got a quote from a different place for $5k for some work the said "needed to be done." He called around for other quotes and ended up at West Ave Auto because over the phone they said they would do the job for HALF the price! When my dad got there it turned out a plug just needed to be removed/drained which was causing the sensor on his truck to act up... Marvin was honest and just charged him the labor fee... Saving him thousands! I had water damage to my car and was scared I was going to pay thousands for repairs on my car too but my dad told me to drop my car off at West Ave Auto. They were honest right away. Didn't try to play off the fact my car could have needed huge repairs. Instead reassured me the damage was minor and they were even able to bend back a part instead of telling me to replace the whole thing. In addition, I knew I needed other work done so gladly gave my business to them. My car was also done the same day! Saving me the hassle of having to worry about paying for a rental and unnecessary stress. On top of it, Marvin remembered my dad, his name and truck. Which is very cool considering how many people I'm sure he probably sees on a day-to-day basis. Honesty and integrity go a long way! This company now has loyal customers and I will be recommending their shop to everyone I know. They also offer military discounts in addition to their affordable prices and great customer experience!

My kia k5 splash guard was partially off the car and dragging had no where else to go. Chris and…read moreJason helped me out very quickly and did a great job and didn't even charge me for the repair. These guys are next level!

I haven't been to a shop in years. I was having a front end vibration issue and they were able to…read morefind and fix the problem. They also check out the rest of my Infiniti and give me a great inspection of items I need to fix. I also needed up getting an oil change and my air filter replaced too. They were fast, and gave me an online picture report of my suv.

Good bang for your buck! Make sure to stop by if you need anything done on your vehicle.read more

First time customers and my wife and I are very pleased with James front desk customer service and…read morethe great repairs that was completed. Mr. Matt, appreciate your business and we will be back. Ray & Natalie

If money is no object then the place is clean the people are nice and they do a good work, but be…read moreprepared to pay 2 or 3 times the average cost of the repair you are going for.

Staff is very friendly and informative when it comes down to all your automotive repairs and stand…read moreby the quality work that they do.

I have gone to Seymour's for 20+ years anytime I had a vehicle issue. Never went back to them with…read morethe same issue. They always took great care of me. Luckily I have been fortunate with no issues but we had a diagnosis for a large job on another vehicle that I wanted a second opinion on because I had a gut feeling. Lo and behold. Seymour's found the root of the cause and fix that which ended up saving me a ton of money. I will forever be grateful to them and will always lean on them when I am in need for vehicle help. Seymour's rocks. My mechanic shop is better than yours!!!

Left my Porsche there. He said he could fix it. Boy did they mess it up! I would give them a minus…read moreten!!!!

They custom made a PVC hose for my 94 GMC truck. Did a…read moregood job. Had a little mixup with my appointment but turned out all right.

After $1,500 and 3 days, I got my car back. Supposed to be a 2 day job and at day 3 I needed my…read morecar. They did not fix my oil leak, my check engine light came back on and they didn't notice I was missing a lug nut. I was told that the repair wasn't completed because I rushed them and that 'gravity' was a factor for the oil pan gasket...????? There are true professionals to work on your vehicle and this is not the place to trust for your repairs.