We stayed at the Boothill 3 years ago and again last week. I am not sure who owns it, but despite…read morethe generic decor and standard amenities, they manage to provide a friendly and comfortable anti corporate vibe. The prices seem a little high but we're in line with other similar lodging in Billings; curiously, we paid more here than anywhere else on our 6 day road trip from Ohio to Olympia, WA. The provided hot and cold breakfast is above average and definitely a time and money saver when you're on the move. WARNING: when booking a room, make sure you are interacting with the hotel itself. I was booking from my phone on the rod and realized I was talking to a third party chat bot. Sounds just like a nice middle aged woman with a down home folksy Southern accent. "She" gave me a good rate but charged me a $20 reservation fee without notifying me. I disputed the charge with my credit card company and had it removed.

Cancelled my reservation 1 hour before my evening arrival because they overbooked. Unreliable hotelread more

Stayed here for work for a few nights, so it was free for me. But for $100/night, this is a great…read moreplace to stay! Its a Best Western, so its reliable PROS: -Big spacious clean room -Newer comfy beds -Fridge -Free Parking -Nice Breakfast included at Stella's Bakery -Great location walking distance to all downtown restaurants, shops, bars CONS: -No microwave, but there is one in the lobby.

If I could give 0 or negative stars I would. My family had gotten me yungblud tickets for my…read morebirthday, my partner and I were going to go we were both really excited for the concert as a little get away I had booked a room at the best western clock tower inn thinking it would be a good hotel to stay at. My partner and I had gotten some tragic news about a family member dying very unexpectedly, I had contacted the hotel to cancel our room because we would not be able to attend the concert anymore, with everything going on I thought canceling the room would be the easiest thing to take off my plate. They made me go through hoops for a while, just to basically tell me my reasoning for canceling the room was not acceptable and I still had to pay for the room. There was plenty of time for them to fill the room this wasn't a thing of we just decided not to go this was a big impact on our lives and yet there was no sympathy only a slap in the face.

Absolutely our favorite hotel on this cross country roadtrip!…read more The rooms are all like mini apartments with fully decked out kitchens, dishes, full size fridge, cooktop, microwave. It was SO convenient for a traveling family. The room was immaculately clean, as was the rest of the hotel. I appreciated seeing hand sanitizer dispensers in the elevators and by the breakfast space. No part of the hotel smelled like mold, which, in the eight hotels we've stayed in in the last two weeks, is a first time occurrence. Laundry room downstairs ($1 in quarters to run, which is half of what we had to spend at our last hotel) was right next to the pool, which meant we could run our laundry while we let the kids swim. The pool was a really great size with floor to ceiling windows for light, complimentary towels, and non-slip tile around the pool deck which you would think is a no brainer but this was the only hotel we've stayed in so far that had it. Downstairs they had 24/7 coffee, tea, and ice water available. We went by one night and they'd placed cookies out! There was a lovely outdoor seating area with a fire pit, market lights, and comfy seating. They also had board games out for use. The complimentary breakfast was awesome-- waffles, oatmeal bar, boiled eggs, yogurt, eggs, sausage, biscuits and gravy, fruit, bagels, toast, cereal, juice. They also had coloring pages/crayons out for the kids that they changed out daily. Just adorable touches. There's also a little convenient store downstairs where you can buy jars of pasta sauce and pasta, frozen meals, etc. in case you need something to cook. The WiFi was pretty decent as well so I was able to get some work done. We appreciated the helpfulness and friendliness of the front desk staff-- they were helpful with things to do in the area and with lighting the fire pit when we wanted to spend time with new vacation, friends outside.

Top-notched! I would give 10 stars if I can!…read more What a great, clean, hospitable place. JC The breakfast attendant went above and beyond what we expected to make our stay a more enjoyable one. Folks here are very friendly!!! I totally recommend this place If you're visiting for a couple days or even a week. The breakfast was more than continental breakfast. The breakfast burrito on Friday morning and the egg sandwich were very hearty and you can easily take it on the go. JC, the breakfast attendant is very attentive, helpful,very personable and social. He shared some of the touristy places to visit. He was prompt in refilling all the stations without having to ask for things. Stations were clean and food were well presented (robust). We've been to a lot of hotel breakfast but this place was , hands down, better than most. Front desk was prompt in any request. I do have to note that house keeping is upon request which is fine and I personally like that...my preference. Ben, the manager was able to reverse the double charge as we went through a 3rd party book. He even personally called us to follow up with the status of our charge. The only criticism I have as with most hotels are thin walls and heavy feet from tenants above. A definite place to stay and if travels finds me back to Billings, this will be home :)