Most unprofessional operation I ever dealt with. Driver just dumped, fragile, melamine sheets onto…read morethe pavement, after agreeing to have them offloaded by hand. Took 3 phone calls to assist the recipient with moving the sheets. After it was done the driver just left a pile of trash in the middle of the street. Zero accountability from management.

These people have no idea what customer service is. they took my money and gave me the wrong items…read moreand refused to exchange. I have to wait 3-10 days to get my money back to proceed with my project. The drive was 2 hours each way and had to make 2 trips because they closed early when they said open until 5pm. they are employee owned so no one to complain to. The guys helping my contractor just stood there and laughed at him. They do not deserve my business and will NEVER use them again. BEWARE THEY ARE HORRIBLE!!!

John is the best! Very helpful in providing all options and things to consider. Wonderful option…read morefor wrought iron doors.

Five stars all around! They let you roam around but they don't just leave you alone fending for…read moreyourself. You won't get a big box store feeling here. Anytime I would pause at a door and examine it for more than a few seconds I would hear "Hello Ma'am! Anything I can help with?" With a genuine tone of wanting to help. Everyone is so friendly and eager to answer questions, help you find what you're looking for, give ideas, etc. what I liked the most is the zero pressure or sales vibe which helped me relax and make my decision. I bought all new pre hung doors for the house and was prepared to spend a few thousand but I saved so much compared to a Home Depot/Lowes buying here and the customer service here is top tier. They were out of a few doors that I needed but they assemble them there! So later this week I'll be back to pick them up all up at once. They don't deliver - so be sure you come with your trailer or they will recommend you someone that can help. Happy shopping!

First time I went took salesman about 10 minutes to acknowledge me. And once he found out I was…read morelooking and gathering information he walked away. Went a second time and found out they don't do pricing in store. My floor plan and style of cabinets I choose were to be turned over to their designer whom I haven't heard from. Another friend of mine wasn't impressed with their service either.

Unprofessional and dishonest. They sell cheap Chinese tile at premium prices. The sample they have…read morein the store is of much better quality than what they deliver. The tile that was delivered is so wavy that it catches your foot. I complained repeatedly, the store asked me to bring back samples to show the defect. I went and gave them tiles three times. They claimed to loose it each time. The manager (Brian) promised to send the company rep to check on the tile but never did it. Watch out for these dishonest people. Do not purchase from them. Brian, if you are reading this please respond as I have the email trail from our conversations. This is very poor business practice! You should be ashamed of how you have treated your customer!!!

Went there to buy some plants & soil but the entrance and check-out to garden center was closed…read more Rain has already stopped much earlier but the entrance stayed closed! I had to push a big flatbed trolley of 6 bags of soil and 6 big pots of plants through the narrow walkway from garden center to main check-out line to pay. But at the checkout, I was greeted by Julia the friendliest cashier with a big smile. She is the reason why I gave 2 extra stars despite the inconvenience of the locked garden center gate situation! She took them to chat about my purchase and was sympathetic with my inconvenience. Thank you Julia!

I recently visited this Lowe's for some yard project supplies, and while it wasn't a terrible…read moreexperience, it definitely had some frustrating aspects worth pointing out. This is especially true if you're planning a visit or relying on product reviews. First, the store was reasonably clean, and we managed to grab a cart that was in good shape (not one of those decades-old, squeaky, impossible-to-push types), which I appreciated. The hardscaping section was a bit of a letdown. They didn't have nearly as many options as I was hoping for, but I still ended up purchasing a few things to test at home, including a huge plant, several pots, and a bunch of miscellaneous items. Our cart was overflowing by the time we reached checkout. The checkout process itself needs serious improvement. Aside from the contractor desk, it's basically all self-checkout, which is usually my preference. But if you're buying anything without a visible barcode, like loose stones or landscaping rock, it quickly becomes a hassle. The rocks weren't marked, and I hadn't taken photos of the barcodes for every sample. I scanned the ones I had photographed and searched the Lowe's website for the rest. An employee passed by and said she'd be back to help after assisting someone else. We managed to figure most of it out on our own, and eventually, another employee helped us with the final rock that we couldn't identify. Here's the deal: if Lowe's wants to push self-checkout (which is fine), they really need to provide customers with the same item lookup book that employees use. Expecting people to self-checkout without giving them the tools to look up unmarked items is just a bad system. From now on, I'll be photographing every barcode before heading to the register. That's my hot tip for you. While I was there, I also found a hose reel I wanted to buy. It was the Style Selections steel 100 ft container hose reel. I looked it up on Lowe's website and saw that it had great reviews. I noticed there was also a 125 ft version with similarly glowing reviews. Since my cart was full and I'd injured my back the day before, I figured I'd just order it online and have it delivered. Once I got home and looked at the reviews more carefully, I realized almost all of them are incentivized. Many were written through influenster.com or started with some variation of, "I received this product for free in exchange for my honest review." Lowe's also has its own program called the "Lowe's Incentivized Reviewer Program." This program offers customers a Lowe's e-gift card for posting reviews for items they have previously purchased. These are marked with a little "Loop" icon. The problem is, when hundreds of reviews for a product are incentivized, the entire system becomes meaningless. These aren't like Yelp reviews, where people volunteer their time to provide honest, unpaid feedback. These reviews are made in exchange for some kind of benefit. To get an actual sense of what customers genuinely think, you'd have to manually sift through the entire list and sort out the non-incentivized ones--maybe even create a spreadsheet. It's absurd. Lastly, while I didn't have too much trouble scanning everything myself, I can't imagine how difficult it would be for someone who is elderly or has a disability. Some of the items are large, heavy, or awkward to handle. There was only one employee overseeing multiple checkout stations, and she was elderly herself. My mom, for instance, would've just given up and walked out. Even if most people prefer self-checkout these days, the store should still have at least one or two full-service lanes available for customers who need extra help--whether due to physical limitations or just having a cart full of difficult items. All in all, I don't hate Lowe's--and I'll probably be back out of necessity--but they could make some easy improvements that would go a long way. Better checkout support, honest product reviews, and more customer-friendly policies would make this location a lot more pleasant to shop at.

I were there last month purchase a whole slab marble, it was great sale…read moreBut very poor and bad install, came 8hrs late Very bad install job, not recomended People please dont let them install your house

I've been buying from NGS for years, and have purchased over a thousand bathrooms worth of their…read moreproduct. I've used it for several different owners all throughout the southeast, and have never had a single issue. The cultured marble is good quality. The customer service from Steven, Andrew, and Kevin has been nothing short of stellar. I will continue to purchase their products.

great prcing and better quality than home depot. i enjoy coming here and getting the best quality…read morelumber without warping and chunks missing like hd.

From the owner: Rosenberg McCoy's is your go-to supplier for lumber, building materials, roofing supplies, and farm…read moreequipment, serving DIY enthusiasts, farmers & ranchers, and contractors. Enjoy convenient online ordering, same or next day delivery (with some restrictions), a loyalty program, military discount, and best of all--knowledgeable friendly staff. For our pro customers, we offer timely job site delivery, dedicated sales reps, volume pricing, and online account management. Whether you're building new homes, remodeling, or tackling household repairs, we're here to help every step of the way! Visit us today to experience the Rosenberg McCoy's difference!

Customer service is top notch. My representative Art Gomez is top of the line. Knowledgeable, great…read morepeople skills, and very attentive to all my needs

From the owner: ABC Supply Co. Inc. in Stafford, TX provides professional contractors with everything they need for…read moreresidential and commercial projects, including roofing, siding, windows, doors, and more. As North America's largest wholesale distributor of building materials, we're committed to dependable service, accurate orders, and timely deliveries. Visit our Stafford location to meet the team and see how we can get your job done, easier.

They are my go to supplier of commercial doors and frames in Houston. been using them for more than…read more10 years. Great customer service

Awesome customer service. Large selection of commercial door and frames. My go to supplier in…read morehouston Texas.