fix two of my computers when best buy and all the other geegs refused. he is the best computer…read moreengineer in the whole of the bay area. i will alway go here before anywhere else.

Do not bring your computer or any GameStop to this location. He's a big scammer a big liar. It's…read morebeen two months that I give him my game and he's been playing around with me two months. He's a big scam liar. Do not go here. I'm warning you guys dnt go here. His customer service is bad and believe me he's a big liar.

Top rated I came in at the same time has a few others and…read moreThe gentleman quickly and quickly served all of us. The gentleman that dealt with me quick and professional.

My daughter dropped her iPad and it cracked the screen really badly-- I almost didn't even want to…read moreattempt to fix it. It was literally shattered. I brought it here and they worked their magic-- also informing me that because it was shattered so badly that there's a possibility that the finger print would no longer work. They were able to fix the screen and the fingerprint still works! The only downfall was that it took a bit longer than they quoted us. But worth it to get it fixed!

I recently found this business on Yelp, and I'm very happy with my choice. My computer got a virus,…read moreand I had extremely important information on it -- all my business files and financial documents. I was very afraid to bring it to someone I didn't know. But from the first minutes of meeting Dario, I felt safe and confident that I could trust him. After a quick assessment, he provided a detailed explanation of the issues with my computer. The next day, everything was fixed at a very reasonable price. I called him several times afterward to verify some information, and Dario answered right away each time. I am very satisfied with the service and highly recommend him.

I had a black screen with a boot error (could not read my os / hard disk). He was very responsive…read moreto my inquiry. Fair price and time frame. And even offered solutions for cleaning it on my own, and that I could email him if I had any issues reinstalling my programs and printer. Solid experience.

Very helpful staffs. Genuine people…read more Gave me free genuine consultation. And advise me to not waste money on unnecessary repair.

They are in business from 1997, I have been here again and again for quality job, highly recommendedread more

I came by to Best Buy to just look around but later realized that I need to get a new charger for…read moremy phone the other one doesn't work anymore. Good news is that I'm able to find one with an affordable price. Bad news is that they seem to lack options not only for chargers but other products as well when I was looking for phone cases, headphones, and other products. I guess that you'll have to go through online shopping if you want more options. Or you can go to other stores and see if you're looking into more options or specific ones rather than what they have in store now.

I went in to buy an Rog Xbox Ally X and was helped by a young man. I asked for the open box section…read moreand one was brought out. The device was listed as Fair but was missing multiple items so he was able to reduce it by $20. Truly helpful and I was excited to take it home. At the point of sale he said that the Best Buy membership was on sale and the annual fee reduced to $180 would result in a 2 year warranty for the price of one year, and I had the membership perks such as 60 day return window. This was $199 after tax. After returning home I did more research and found the warranty lasts only as long as the membership is active, so I had been purposefully deceived by the salesman. I went back to the store and was able to get a refund for the membership and then paid outright for the 2 year warranty for $180. No tax on this warranty so I had saved $19 by just paying for the warranty instead. Deceitful sales practices at this store so beware.

Friendly knowledgeable, and affordable! I recommend this…read morebusiness 100% I needed a battery and check up of my 13 pro max and OM knew exactly what to do.

My daughter had her screen replaced by Phone Hut a few weeks ago. They initially bad mouthed the…read morestore that had replaced her screen prior which was unprofessional. When my daughter picked her phone up, she noticed the quality of the screen was very poor. The front facing camera was visually grainy which affected FaceTime, videos, and camera quality. My daughter ended up going back to have it looked at and Raj and Adeel let her know that it was her screen protector. They removed the screen protector which doesn't make sense at all, but my daughter left thinking that everything was resolved. Wrong, the quality of the front camera was still an issue with no change or improvement. She also purchased the screen protector from the store and never received a refund. She came back a third time and they ended up replacing the screen. Usually, second time's the charm right? Not this time. The quality was exactly the same. My daughter tried messaging through Yelp to find a resolution, but her messages were completely ignored. I'm disappointed in the customer service this store provided although having a good rating. My daughter had to find a more reliable and dependable store to have her screen replaced. So far, it's as new as the day we bought it. Not to mention that the new store we went to was very friendly, fast, and provided a warranty. Having to pay for another store's failure is unpleasant.

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

I just wanted to take a moment to shout out Central Computers and in particular Brandon who helped…read moreme navigate some power issues I was having on my phone. I have an odd sort of set of requirements for my phone as I use it as a streaming machine for musical performances, and he helped me find the right wireless charging option, recommend a new phone case to support it, and handled the transaction from soup to nuts. It was a much higher-touch and more helpful interaction than I've come to expect from most retail stores. While this is the experience that motivated me to write this review, it's by no means my only positive experience shopping there. I definitely recommend checking there if you need to find an odd (or even common) bit of tech to plug into a problem you're trying to solve.

I needed to replace my laptop battery, but I couldn't get the screws on my back panel out. I even…read morestripped one of my screws due to me being dumb. Took it over to the store and Kendrick and Pedro worked their magic. They were able to help remove that back panel for me in just twenty minutes. Kendrick also hooked me up with a replacement set of screws as well without me asking. Overall thank you for the quick and efficient work!