We LOVE playing at Alara Zane at their play times! There is so much to do with my very active son. We have been coming here since he was 12 months old and now he is 23 months. There is a closed baby play area with soft toys, there are thoughtfully designed changing rooms/bathrooms, and many many high quality/wooden Montessori toys to keep your toddler engaged for the full 1.5 play time. We love sliding down the big slide, climbing on the pikler triangle, playing dress up, cooking in the play kitchen, doing a craft in the art room.. the list goes on! 100% bring your child here to play and shop! read more

Alara+Zane - Children's Clothing Near Me - Raleigh, North Carolina

The first few times I went for their play area in 2021, it was really nice and well kept. It was well organized and we always had lots of fun! We went in today and it just looks so run down, especially for what you're paying to play. The stairs up to the slide were so dusty and dirty. They definitely had not been cleaned in a while. The toys are looking run down, missing pieces. It's just not the quality it used to be for the price, unfortunately. I will say, the staff is always friendly and helpful. read more

Cute little place to spend a couple hours letting your kiddos run off their energy! I was in the area for a few so I decided to come in with my 4 year old son. He ran to the slide right away and loved going down it a few times. He also hopped throughout the other rooms playing dress up and looking around for friends. If he hadn't found a playmate not sure this would've been a good alternative for him because he sort of ran out of things to do. Once he linked up with a buddy he met there they were going room to room up and down the slide and really just having a blast. They spent a good amount of time in the arts and crafts room as well. I would likely sign him up again to play but would need to make sure he would have someone else his age to play with. I wanted to get a little work done while he played but didn't get any reception so keep that in mind...though it could just be my carrier. Enjoy read more

Alara+Zane - Children's Clothing Near Me - Raleigh, North Carolina

Every now & then, you experience something so spectacular that you need to figure out your Yelp password. Last week we took our family here in honor of this Thanksgiving's visit from our children's grandmother. She purchased several items. Before she left to return to the state where she lives, she told me that one of the shirts she purchased for my oldest son was too small. She gave me the shirt & the receipt so I could exchange it. Are there plenty of other shops and play spaces to patronage? Always. But those didn't open for the first time in the belly of a pandemic. So living nearby, we have supported this business multiple times, spending more than $200 on our last visit alone, as I also made purchases separately. I have not paid any mind to the service that can be haphazard. Today, the store is closed. It is 1:30 & the door states that it opened at 1:00. After being asked by an employee as to what we need in the store, she goes to find out if we can enter. She returns and says we can. I can't find anything that fits my oldest at the same price, but I find a shirt of lesser value for my 4-year-old. This is the conversation at checkout: "Hi, our family was here last week. You might remember my mom? You rang up our items." "Yes, I remember." I explain further & hand her the two shirts with the receipt. The transaction takes awhile. My 4-year-old with me in the store & middle child outside are becoming ancy. The employee is now gone. She says the following when she returns after speaking with a colleague: "You cannot exchange this shirt because it doesn't have the tag on it. Here you go," and returns the original shirt & receipt to me, end of story. I stand there. Then I respond, "This shirt was given as a gift to my son last week. Even though this shirt has not been used, is in the same condition as when it was purchased, & I have the receipt, it cannot be exchanged because there is not a tag on the shirt?" She said, "Yes, I think so." I said, "As far as I know, this shirt has not been touched. I am not aware that anything on it was removed." She replied, "Okay, let me get some more information." Her colleague comes over. The first employee explains, "She says that no tag was removed." This person, as though I am not standing in front of her actual face, rolls her eyes. Then she asks the employee, "Yeah, well then how did she buy it?" steeped in the tone of YEAH, OKAY. Delightful. That's the ticket. My mom likes to give gifts to her grandchildren after secretly removing the tags--then asks for a shirt that does fit, knowing that it can't be done. Brilliant. Then this person looks at me after no greeting or queries & instead addresses me with irritation, "Don't be frustrated. This is why we have the return policy written plain as day in black-and-white on the receipt, but yes, we will go ahead and do this today." I say, "I wouldn't say that I'm frustrated, but that I'm trying to make sure we have a shirt that fits." This response is ignored, as I am referred to in third-person to the other employee from here on out, though we are all standing in the same place. The first employee continues to work on the transaction. When I say, "Otherwise we would be donating the shirt since we can't use it," it angers the second colleague. She snaps, "And now we have to." Um...you have to what? No one is making you do anything. If you're going to choose to process a request, own it. Don't punish the customer with a decision you're making. The snapping, the ignoring, the insinuation--ding ding ding, we've reached capacity. I say, "It seems like the only person here who is frustrated is you. I can't speak for the location of the tag, but I do know that this shirt has never been used." She sighs & responds, "Yes, I am frustrated, because it is really hard being a small business owner when there are customers like you." HOLD UP. Never mind the disrespectful nonsense I just heard. The owner? As in...OF THE STORE? Choo choo, my mom may have wasted her money, but I got a free ride on the you've-got-to-be-kidding train. My son is holding my hand. I say, "You know what, that's okay. We won't exchange it. And if it's frustrating running a small business, then it seems like treating customers this way would make it much harder." The OWNER (what?!) had so many opportunities to reel it in and right her ship but chose to keep spiraling. Oh! Before I forget--as we're getting back into our car with our two youngest, the first employee comes running out with the shirt that did fit. She says, "Here's your shirt!" She had finally been able to process the exchange! Oh man...it would have been funny if it wasn't just...kind of sad. I don't know how she didn't hear the conversation taking place & also thought that I would leave without the reason we went to the store after waiting, but she never stopped trying. She was kind and helpful. I did not envy her in that situation. Note: kindly disregard any typos--wrote quickly! read more

just amazing for little ones! attended a birthday party here and ages 9 months - 7 grandkids had a blast!

Had my daughter's 7th birthday party here. Staff was amazing and super friendly. Such a cute spot for a fun-themed birthday party, where they do all the planning for you. Couldn't recommend more! read more

Very unique toddler play/learning place! Your kiddos will love this space almost as much as moms love the super adorable toddler clothing and accessories - best quality and cuteness in the area! Great place for birthday parties! Fresh and fun! Very safe! https://www.alarazane.com/ read more

Limited knowledge with the staff of what's going on, how to handle basic questions on the pricing for clothes, and generally over-priced for the space. read more