I wanted to give Cariah of Sky Zone in Raleigh kudos for her scholar performance securing her…read moreassigned zoned. I witnessed her roaming her zone by the minute, redirecting bad behavior of children, encouraging safe-play, and politely engaging with the children at play. Definitely 5 star customer service! The children were in good hands!!

If you have a 12 year old,or in that range that wants to play in the basketball area, don't go…read morehere. My son tried to play. Management allows older teenagers and young men to play and one got upset that my son scored on him, shorter adult, and he deliberately landed on my sons head and injured him. This place is dangerous. On the other side,there were 4 adult men in their 30s and 40s playing dodgeball outside the enclosure. One ball went flying and hit my 14 year old daughter.

Interesting experience as I am writing this right now in their facility:…read more This is a fun place for the kids to come. This is my second time bringing my kids. We got checked in and my two girls ran up and started playing. My son and I straggled behind a few moments. Before reaching the trampolines, one of the employees stopped us and said my son cannot wear the socks he was wearing. He was wearing Galaxy Fun Park Sock (the competition). I asked why he couldn't wear those socks since they were in compliance with what was required in their facility (grip bottom socks). The employee said they were "Galaxy Socks" and that it's policy. After a moment of awkwardness, they gave my son some other socks at no charge. After walking past them, I looked at my two daughters and one was wearing Urban Air Socks and the other was wearing Galaxy Fun Park Socks. They were never stopped and told to change socks. As I'm sitting here writing this review (I was going to give them a 3-Star review for the awkward interaction and inconsistent experience) the same employee kindly just walked up to me and handed me two pairs of socks for my girls. I smiled at him and thanked him. All in all, I appreciate the consistent effort. They were kind about it. I'll be back, again.

We tried defy and my son enjoyed as expected. It really needed to be disinfected. Smell was strong…read moreas soon as you walked in. Great for all ages. It was nice they had seating for parents all over and an area upstairs that overlooks the entire place.

We took our two year-old grandson there Fantastic staff! Reasonable prices and the place is…read moreextremely clean. Highly recommend it for toddlers.

Great for kids/babies and even better for first time parents. I would also say it great for kids to…read morestart to get use to other kids. This place will keep kids off the phone screen and etc. They will get to get in touch with all their senses. The place it also pretty clean.

Chaos but fun! Came for a birthday party and the kids had so much fun!…read more It started with normal lights and then turned into a cosmic night. Lots of fun music too. Tons of different areas to play in!

I've hosted birthdays at Big Air Raleigh before, so I know they are capable of doing better…read more Unfortunately, this most recent party was a terrible experience and not worth the money. Despite confirming details in advance and paying nearly $700, the event was disorganized from the start. We were given the wrong party room number, causing delays, and when the kids were ready to eat, the room and food were not prepared on time. The biggest issue was the ice cream. I had paid for ice cream for all guests, but only after the party started was I told they were out. I was advised mid party to buy something next door at Food Lion so my husband went to get ice cream--only for the manager to confront me in front of guests saying I couldn't serve it due to policy. After an embarrassing back‑and‑forth, they eventually allowed it, but the damage was done. My son's party was disrupted, and my guests witnessed unnecessary conflict. To make matters worse, billing confusion at the end left me feeling accused of not covering a guest, only for it to later be revealed as a miscommunication that left me feeling awkward because the venue involved the other family by calling them. The entire experience was stressful, embarrassing, and poorly handled. While the party host tried to be helpful, the management's lack of communication and professionalism ruined the celebration. I've been a loyal customer since they opened, but after this ordeal I am cancelling my membership. Customer service matters, and this event showed me Big Air Raleigh does not value it.

I purchased tickets online and nowhere does it tell you that parents do not have to pay to get in…read moreif they are not going to play. So I bought a parent half off ticket. After I bought the tickets a friend told me that she did not have to pay to get in when she brought her kids. So I asked the lady checking us in about it and the manager overheard and said that she was happy to refund my money because the website is confusing and if I was not going to play I did not have to pay. That was very kind of her because they had already let me in on the ticket and she could've just told me "well next time you know. " She also allowed me to keep my wristband and told me that if I wanted to play today to go ahead and do so. So.... shout out to CiCi the manager on 14 July, 2026 for being attentive to her customers and going above and beyond. Her kindness has not gone unnoticed.

Cool Mom and Auntie award goes to me !! There was so much to…read moredo that the kids never got bored. I was impressed by how safe and clean everything is and how well organized the place was ! Andrew, the manager, set the tone from the beginning with amazing customer service. The kids had a blast. The parents had fun watching and participating because , hello we are big kids too ! Most importantly, even as it got busier, there's so much to do that the kids almost never had to wait for anything. They could just run up and go!

Brought our two granddaughters here for the day. Its a great place for kids to run off a lot of…read moreenergy. They have trampolines, ropes course, sky rider (zipline), bumper cars, rock walls, slides, and so much more. I just decided to let them have at it for as long as they wanted and they lasted about 6 hrs. They also have a Cafe where you can get pizza, fries, wings, pretzel sticks, candy, and more. They also have massage chairs in case you want to relax a minute. For two children and 1 adult including the entry fee for the kids plan to spend around $150. I would advise keeping a constant eye on your children because there are a lot of them and even though all the areas looked pretty safe anything could happen with the number of kids playing. I didnt feel uncomfortable at all with our granddaughters playing (they are 11 and 4) but just we cautious. Almost forgot...they have several private rooms where you can have bday parties. We would definitely come back again. The girls had a great time!

This place is neither clean nor safe! Most of the play structures didn't have any supervision. The…read moremat slides didn't have any supervision and a kid kept taking my kid's mat after she had to drag it all the way to the top. The high jump trampoline which is supposed to be one jumper/trampoline had 5 kids jumping at a time with no supervision. The Zipline had no rules! Sometimes they let kids who didn't meet the hight go up, sometimes not and they said " the manager is watching". If you are going to take your child there, make sure you are watching them the whole time

we have had our Woodplay set for a year to the day of this review:…read more Pro: - Install was professional and well done - Customer service was great in walking you through the process Con: - Quality of the wood/stain finish it showed signs of wear in 6 months on areas that don't have kids on it (roof) - when I called and asked about this, they said all play sets are recommended to have a "service" done 1 year after purchase. - the stain they use is $100/Gallon, if I'm paying $100/Gallon for stain it better not wear off in less than a year because of rain - Cost. you get similar quality from Costco Overall, if I had to get another play-set I would probably purchase plans and build it myself with quality wood.

Kids had a blast at a birthday party here. The staff was friendly and cleaned up after us :)read more

My 7 year old daughter has attended several events at Warrior Tech. Mostly, the evening kids…read moreclasses, but she has also been a drop in for a day at camp, and she went to a birthday party of a friend she met through Warrior Tech. In all three instances, I would give this facility a 5/5 review. What I appreciate most is how much the instructors (aka techs, aka trainers) care and the values they are emphasizing. Obviously they are looking to promote healthy habits through diet and exercise. But more than that, I am seeing them instill values of good sportsmanship and teamwork. Seeing my daughter cheer on the kids in her class and then seeing the other kids rooting her on....I just love it. And when I see one child helping another do a skill or obstacle, working together.... I have no words. Competition is not a bad thing. It definitely has its place, but the ability to work as a team is a far more valuable skill and one that may not come as naturally as competitiveness. The techs are passionate about what they are doing and seem genuinely proud when a child gets a little further up the warped wall then they did last time they tried. Or when a child has better form on pushups than he/she did the prior class. I love seeing the pride and confidence my daughter emits when she figures out a new skill and I feel that same pride and genuine positivity from the instructors as well. She has spent a good bit of time at Warrior Tech, but never gets bored. The instructors are so creative in setting up new obstacles, exercises, and games. I will say they can be strict...but only when it comes to safety and never without good reason. This is, obviously, not a bad thing. When these obstacles are potentially dangerous, I want safety emphasized and I'm grateful for a reasonable amount discipline in the pursuit of a safe environment. If my child were doing something that increases risk of injury (to her or someone else), I would rather her receive a few stern words than a broken bone. As far as the birthday party we attended, it was a great time. So much so, that I booked my daughter's party at Warrior Tech as well. If you have really young ones, I don't know that I would recommend Warrior Tech. I would say at least age 5 on up to adulthood. Honestly, I wouldn't mind having my birthday party here and from what I understand, they have hosted parties for adults! The kids were completely engaged in the activities during the party. Again, you felt the teamwork and camaraderie as the kids ran through the obstacle race with their friends chanting their name. The vibes here are just great! Positive energy. Enthusiastic and encouraging employees. Overall, a great place to work out and have some fun for both kids and adults.

Our son thoroughly enjoyed his two days of camp here and overall had a great experience. He loved…read morethe games that the counselors did with the kids, and he got a good workout every day. He tells me that the instructors were fantastic. He's 12 and typically enjoys obstacle courses, so this camp was right up his alley. If your kid has no interest in playing on workout equipment and completing obstacles all day, please don't sign them up for the camp. It makes it less fun for the others who are there to get better at their skills. But, if your kid loves running, climbing, and all things ninja warrior, then this is definitely the right place!

I highly recommend energy kids to all parents with energetic kids!! Wonderful gymnastics coaches…read moreand staff. Plus, I love how clean the gymnasium is kept as well:)

We had a birthday party there and it was great! They helped set up, were friendly and involved…read more Most importantly my daughter and her friends had a great time! When booking the party, it said something about parties were only for kids 4 and older. My daughter was turning 4 so some of her friends were younger and some were older. I made sure to ask if it was ok and the manager said it would be fine. They did a great job involving all the kids ranging from 2-6!

Our order for a changing table was delayed over 2.5 weeks from the latest stated delivery date…read morewindow on our purchase. We waited 12.5 weeks to receive one dresser. The store owner, Jeremy Person, stated that he had no control over orders arriving late. He took zero accountability for the delay, and he took zero accountability for the order being incorrect when it finally arrived. I do not understand the positive reviews of this business. I will never shop here again.

I almost never leave reviews but I felt like I needed to here. We purchased a crib from Tots to…read moreTeens around March of 2022. While the sales people at the store are very friendly and the furniture they sell is high quality, we had a terrible experience with the people that deliver and put together the furniture. When the crib was initially delivered to our home, it was too large to fit through our small doorway to our nursery so they brought it into the nursery in pieces and built it there. Unfortunately, when we were moving out of our home a few months later, we realized they had used power tools to put the crib together and stripped the screws so badly that we were unable to take the crib apart to bring it back out. When I called the store, all they did was say they would order new screws for us. I was on my own to take out the screws they had stripped and take apart the furniture. It was a nightmare but luckily I was able to do it. I really wanted to love this place and had a great experience initially but the delivery and installation was horrible and they did little to resolve the problem. If you shop here and buy furniture, just be sure to check the screws before they leave so you're not stuck in the same situation I was!