My Highest Recommendation for Bio 911…read more I had a mold problem caused by a leaking faucet and roof at my Mom's house. The mold remediation company that I was referred to, went ahead and started tearing out drywall before any contract was signed. They also would not answer most of my questions and only sent a single photo of what they found and that was only after I asked them to send me photos a second time. I called Bio 911 and spoke to Kirill, the owner of the company. He told me that he doesn't like to take on jobs that are already being worked on by another company, but he told me that he would be happy to come out to inspect and evaluate my problem. He was incredibly thorough. He checked the drywall where visible mold had been seen, checked a nearby restroom even though no mold had been seen in there, the outside wall of the building adjacent to the affected drywall, and even the walls of an adjacent apartment. He detected moisture inside of the outside wall of the building, which was something that the other company had missed, and he outlined the steps needed to correct the moisture problem and mold issue. Kirill did all this work simply because he likes to help people. He did not charge me a penny. How often can you find someone that does things just to help people? It is super rare and I am giving Bio 911 my highest recommendation as a result.

Kirill was very pleasant to talk with about our situation. He was very straightforward and…read moreknowledgeable. This has been a learning experience for me. I do not know if we will end up using them for the immediate clean up but they are on the short list for when we need them later.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.

Dan and his team handled asbestos removal for our Eichler renovation. Professional from start to…read morefinish. They were super responsive over email and phone, and walked me through the whole process, so I knew exactly what to expect. The work was done quickly, and the final air clearance came back clean. No surprises on pricing either, which I appreciate. They beat everyone in price and speed. Would recommend without hesitation.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

ERI Environmental Remedies delivered exactly what you want from a specialty environmental company…read more-- professionalism, precision, and zero nonsense. Their team showed up on time, communicated clearly, and handled the job with real expertise. You can tell they know the industry and take pride in doing things the right way. From the initial walkthrough to the final cleanup, everything was organized, documented, and done with care. No corners cut, no surprises, and no drama. Just solid work from a crew that knows what they're doing. If you need environmental remediation done right, ERI is the team you call. Reliable, transparent, and genuinely committed to helping people get back on their feet. Highly recommended.

We have worked with ERI on three occasions and I know that they do a great job. This last situation…read morewe had needed a quick response and their team directed by Laurie were able to come and start work on a Saturday and get the job done. If you're thinking about abatement with a serious company, I would definitely consider ERI as they are the most professional company that I've worked with on abatement and tearing down problems to find solutions.

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

We had a roof leak. Speedy Restoration (Rafael) gave us a quote based on pictures we sent them, and…read moreSuzi also came out to inspect and confirm the quote. Jesus quickly removed the damaged ceiling material and started the drying process. After a few days' drying, Jaime replaced the drywall and painted the ceiling to look as good as new. They are all professional, experienced, competent and responsive. I highly recommend them for a truly "speedy restoration"!

Breathable did an amazing job with our air duct cleaning and duct repair service at our new home in…read morePortola Valley. We had just moved into a house where the previous owners had pets, and I'm highly sensitive to pet dander, so improving our indoor air quality was critical. The team replaced our worn out ducts, performed a thorough duct cleaning, cleaned out our bathroom fans, and installed MERV16 filters throughout the system. Nir, Felipe, Juan and their crew were incredibly professional, hard working, and very skilled HVAC technicians who took the time to answer all of my questions. Since their visit, I haven't had any allergy symptoms at all, which is incredible considering how sensitive I usually am. The difference in air quality has been remarkable, and I'm so grateful for their expertise and attention to detail.

This is my third time using Breathable over the past 10 years, and they continue to deliver…read moreexceptional service. Felipe and his team member arrived right on time in Pleasanton, within five minutes of our scheduled window, which I really appreciated. What impressed me most was how they took the time to properly install plastic sheets before starting the Type-B system cleaning and dryer vent work - something I've noticed many HVAC technicians skip. They were incredibly organized throughout the entire process, carefully removing and reinstalling components without rushing through the job. The team maintained excellent cleanliness standards during the duct cleaning and bathroom exhaust cleaning, leaving my home spotless when they finished. Their attention to detail and professional approach really shows why I keep coming back to them for my indoor air quality needs. Overall, they did an excellent job and I wouldn't hesitate to recommend their Bay Area HVAC services to others.

This company was top notch from beginning to end! I was dealing with a problem that I was unsure…read morewhat to do after a furnace maintenance person mistakenly revealed I had asbestos in and outside my unit. I had gotten other air test quotes that were much higher so I went with Air Quality. Grant was incredibly knowledgeable and talked me through the difference between TCM and PCM air test. He was honest in telling me that for a residential test, there is no need to do the more expensive test while other companies only quoted me the highest test. I paid extra for faster results as my heater is currently inoperable until I can confirm that there is no asbestos coming out of my unit. He called and confirmed my air was clear when he promised he would. I will be using them in the near future for some other tests in my home and highly recommend them for air quality testing and customer service/responsiveness! Thank you Grant and team for the assurance and quality service!

The price was great and the sample taking was hassle free, they took a great deal of care to take…read moresamples from inconspicuous places like behind light switch plates. We did not receive our preliminary report as expected (took a week and a follow up text, rather than the 2-3 business days communicated) and the final report was the same (took two weeks and a follow up text after the samples were taken, rather than the one week communicated). If your needs require tighter timing or more proactive communication, maybe consider alternatives but we did get the results we paid for and are happy with the price.

This will be my go-to place for getting asbestos and lead analysis reports. $45 per sample per test…read moretype for a 3-day turnaround is pretty good. $60 for day of. You can even drop off your sample in a box posted to the left exterior door, which is great during off hours.

They're easy to deal with. They actually answer the phone (a low bar to be sure, but these days…read moresomething to treasure). They know their stuff on sampling, sample procedure and testing. I bring samples to them every few months.