Waited 2.5hrs to see doctor. The waiting room was extremely packed and office is small. The…read morepatients in waiting area mentioned to me that they usually wait several hours to see the doctor. This is so bad. Im very disappointed and will not use this doctor (medical office) again.

Dr showed a lot of care and empathy for my dad , sister, mom and I . Currently still recovering…read morefrom his surgery but I'm hopeful in Dr.Yacoub . It's a scary thing to deal with, and Dr really made us trust him and I really hope my dad will recover. Thank you Dr Yacoub honest, experienced and skilled. The surgery And biopsies are all done in hospital. Office visits are at his small practice in Montebello. Such kind husband wife duo. Cristina in the front admin is also always so nice and patient with us. My sister and I have been really anxious about this, and after all the pre op referrals and tests that had to be taken she was always answering and caring with us. It's a very busy office, but they are still caring and attentive . I hope no one has to get this treatment but if you are in that position with Dr .Yacoub you are in good hands . Thank you Dr, see you at the checkup .

Dr. Hung was very unprofessional. He came to every appointment unprepared and rushed. He was always…read morelate, even though I was always the first appointment of the day. He didn't even bother to show up to the office one day, leaving all his appointments hanging. Every visit was rushed and his only goal seemed to be to do as little as possible so to schedule me for another visit ($$$). After months of seeing him for a fairly simple BPH matter, he accomplished surprisingly little. He refused to give me a diagnosis and now I have to start all over again with a new Urologist. A complete waste of time.

I must say, when my husband and I went to Cedars-Sinai for a Prostate Cancer 2nd opinion diagnosis…read morelast month, we were very impressed. Dr. Hung is very thorough, kind, intelligent, cutting edge with using Robotics, patient, honest, and...his entire staff is efficient, professional and attentive to their patients needs. Dr. Hung is everything people said about him in other reviews. We've made a decision for him to perform my husbands surgery this month, April 2026. We're confident and prayerful this is the right decision. Thanks Dr. Hung and staff for your commitment to your field and ensuring your patients are top priority in every aspect. We feel safe knowing you will be the doctor performing such a critical surgery. God bless.

Excellent doctor and his staff is always accommodating and professional. I can always count on them…read moreto help me.

After months of excruciating pain and no medication working .. doctor gave me a procedure for my…read moreover active bladder a Botox injection. He said it all we te well , and his positive vibes made it better for me fo feel.... I'm in a lil discomfort but not excruciating. I truly recommend him .. he is very nice and polite and straightforward Thank you Doctor Yoon Rose Torres

front desk staff are very nice they always return your call they answer your call & nice people…read morethanks to Fatima

Please don't come to this clinic, there has many better choice of the Urologists', the front desk…read morestaffs are rude, impolite, no patience explaining to patients, although the doctor Felix Yip is very good doctor, but the staffs are in no manner of the customer service skill, and the waiting time was also terrible even you have an appointment, the clinic over booked for the patients, at the same, it can accept 3-4 different patients, For example, your appointment was at 9:00AM, and there will have 3-4 patients has the same appointment time! If you could spoke of fluent in English and also have the medical Insurance PPO plan, I highly recommend you going to Huntington Urology Specialist at Pasadena, address, 800 South Fairmount Ave, Suite 412, Pasadena, CA 91105, Phone: 626-544-0300

I'm not really sure why Dr. Alarcon's office has bad reviews. I've been there now 3x and have never…read morehad an issue. People complaining about wait time, that's everywhere! I usually wait 1 hour to see my OB and then wait another hour in the room! Dr. Alarcon is the first to show me how bad my issues were. We are in an active plan and I'm excited to have these issues taken care of.

At second thought, I didn't want to write this because I didn't want to cause any issues and I…read morethought was this the thing Jesus would want me to do? Well, I think he would like for others to know about my recent experience with the staff at Alarcon Urology Center. The Pharmacy I use called to tell me one of the medication prescribed to me from Dr. Alarcon needed a prior authorization for insurance purposes. The pharmacist told they had been trying to reach Alarcon Urology Center several times to tell them they needed prior authorization for the medication. Alarcon Urology Center staff never responded to the pharmacy. I called Alarcon Urology Center and told the receptionist the pharmacy had been calling them regarding this matter and why haven't they responded. The receptionist never answered the question but stated to me, "In order for them to write up prior authorization for a medication, it would cost me $25 dollars, because it was more work for them to do!" She also told me, "They could prescribe another medication instead." I didn't hear that part. I was so livid because first, they didn't return the pharmacy's phone call, secondly, they didn't call me to let me know what was going on regarding the prior authorization needed for the medication, and thirdly, and the main reason I didn't hear the part about they could prescribe another medication, was because I would be charged $25 for them to do their job. Plus, it was Dr. Alarcon who prescribed the medication in the first place that now needed the prior authorization. I told them I would pay the $25 because I didn't want to be prescribed the other medication that has awful side effects. What has happened to common courtesy and caring concern with doctors and especially their staff? I understand the healthcare system is an ugly big ole' mess, and overwhelmed with too many patients, but that doesn't mean those professionals in the healthcare industry have to be so uncaring and rude. How would they feel if they and their families were treated the way they treat their patients? I also work in the healthcare industry, but I treat my patients with care, down-to-earth concern and empathy, even though I'm overwhelmed and over-worked. I am grateful, thankful, blessed by God (I give Him all the glory}, to even have a job, because I was recently laid off. I pray for those who haven't been able to find a job or who have been recently laid off from their jobs. Again, I understand the healthcare system is an ugly big ole' mess, and overwhelmed with too many patients, but that doesn't mean those professionals in the healthcare industry have to be so uncaring and rude.

Highly recommended it, First time visiting and he is very…read moreknowledgeable and polite and explained everything with my problems and most importantly no rush. Thanks to lady as well who was helping me with paperwork and next appointment.

Dr Liang is my guardian angel, he literally saved my life. He is very caring and keeps it 100%…read morereal. After my kidney removal he checked on me everyday until I was discharged. His Assistant is also the best, always concerned and always made sure I was ok when I came into the office. Dr Liang I appreciate everything you did for me. You are forever in my debt. Thank you. Ms Ivy G.

I had an appointment at First St . He took me 1 hour later…read more Very cold, it ended up that it wasn't a root canal. The tooth was loose. He immediately left the room and said. I don't do extractions. Cold and rude. I don't recommend him to anyone. When you have a tooth issue you need compassion.

Doctor Khalili has been a fantastic doctor. He is knowledgeable, experienced, patient, and kind…read more I would highly recommend him to anyone.

Dr. Yun is an amazing doctor who is very intelligent. He genuinely cares about his patients and Ive…read morehad nothing but a great experience having him as my Doctor. His staff is also very helpful Patty and Christina!

Really nice guy, I enjoyed my time during my appointment front office area looks nice .. rooms a…read morelittle outdated Dr Yun put my mind at ease with my condition

to DR YaCOUb: your receptionist is RUDE. you are loosing patients because of her... she needs to…read moreget trained for customer service. She has a job that requires her to HELP patients schedule their appointments to be seen. if she doesn't like people then she shouldn't work as a receptionist. we haven't step foot in the doctors office and already experiencing this terrible service. i will be going somewhere else.

Dr. Ebrahimi is truly one in a million. Last year, he saved my dad's life, and I will never be able…read moreto express how grateful our family is for his care and dedication. Not only is he an exceptional doctor with incredible knowledge and skill, but he is also an extraordinary human being. He is always there when you need him, genuinely listens, and treats his patients with compassion, kindness, and respect. His level of care goes far beyond what you would expect from a physician. Finding someone who is both an outstanding doctor and an amazing person is rare, and Dr. Ebrahimi is exactly that. We feel incredibly fortunate to have had him by our side during one of the most difficult times in our lives. Thank you for everything you do.

My lab result was ready since two months ago , however I don't get any. All from office ,so I…read morecalled to schedule an appointment. This time, the staff transferred me to the office manager, Monika, who was just as rude as she was during my previous interaction. I asked for her name three times and didn't get any responses before she hang up on me . She told me that I shouldn't expect to see the specialist because the doctor only sees cancer patients, and that I would be seeing the nurse practitioner who relying on her paper notes and google when visiting a patient . At least this time they were honest and informed that I would be seeing the nurse practitioner instead of the specialist, even though the insurance get billed with specialist rate . This whole experience has been very disappointing and unprofessional , lack of compassion waste of patient time and insurance resources . Hope they will have more professional office manager to deal with patient .