Boise Airport is a smaller airport that feels modern, welcoming, and incredibly easy to navigate…read more With all of the recent additions and improvements, from expanded parking garages to new amenities throughout the terminal, it's clear the airport is continuing to grow along with the city. Everything feels clean, convenient, and well maintained without the crowds and stress you often experience at larger airports. For first-time visitors, it provides a wonderful introduction to Boise and the friendly, welcoming atmosphere of Idaho. A great airport and a perfect gateway to a fantastic city!

As someone that travels a fair amount, I appreciate an aiport that is simple and functional. This…read moreis the Boise Airport. It is small enough to not be chaotic and big enough to make traveling to places across the country and globe fairly convenient. Yes, you often have to stop in Seattle, Portland, Denver, SLC when flying to larger cities, especially on the east coast and of course international but I would prefer that than having to navigate an unfriendly (in terms of convience), HUGE airport. The airport is located far enough away and yet close enough to grab a ride share. Then you don't have to worry about a car, parking, and how much it will cost to let your car sit for days. I am sure this is more difficult for people that live out farther than Boise or Median though. Food option and amenities are limited but the reality for me (and likely many) is I don't hangout in the airport long since it is either my starting destination or end destination. I am excited to see all the remodeling and upgrades happening though! I hope it will a remain with a small town feel but with big city connections. Thanks BOI.

I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

I needed assistance and decided to call this business at 18556689025. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally

I had to check my bag because my original flight was canceled. I was instructed to switch to…read moreanother plane without being informed that I would have to pay for checking my bag. I am requesting a refund for this fee. I did receive a refund, but this is not how you should conduct business.

They deserve zero stars! I booked a ticket for a friend and misspelled his name by one letter…read more Called United 30 minutes later to fix the error and they charged me $200! Such a scam.. will never fly United again. Went on their online chat and was told that was incorrect and if charged I should call and speak to a supervisor. Spoke to a supervisor and he said sorry, it's our policy.

Worst. Airline. Ever…read more After a 2 hour flight delay before my husband's 2 hour flight from Boise to Orange County, he attempted to move his carryon from under the seat in front of him to the empty overhead bin. He was reprimanded by the flight attendant and was told he hadn't paid for a carryon. He was sent a survey where he shared his experience. You would think they might respond to such a disappointed customer but no response whatsoever. Apparently, no customer service!

Boise to Santa Ana 04/20/23 - Wife - Flight Cancelled…read more04/27/23 - Client - Flight Cancelled 05/18/23 - Friend - Flight Cancelled We will NEVER fly Allegiant again!

Overall, I think it's OK airline. I do miss the free bags because they don't even have first class…read morebut they have really good early flights so I'm happy about that. There's not a lot of seating in these seats are pretty small. Overall, it was OK.

I don't travel often, but when I do I always take Southwest ( for 20+ years now). Over the years…read moretheir service has been incredible, their family first boarding is a life saver, and although I never check in bags- that was a nice perk. Last year my family did a trip to Kauai via Southwest and they made it so easy. This year we did a trip to Boise and it was a nightmare. First off, the assigned seating makes no sense. We were either in the back row and in class 3 or in the front of the plane and in group 8. Made it very hard to put our bags away. They took away their family boarding which meant we had to walk down the tiny aisle with toddlers, multiple bags and multiple car seats hitting other passengers as we made our way down ( it just makes no sense because you have assigned seating- just let me have some extra time to settle). The lady at the gate check gave me hell with our carseat although it was a Cosco ( airplane approved). Then on the plane, the steward told us to put my daughter rare facing and I thought it was a new regulation- so I followed. Then halfway through the ride, another stewardess came out telling us that in good faith she can't let us fly this way and made us relocate in the middle of turbulence which caused my kid to get scared and start screaming. On our return trip, they also told us at the check in counter that our bags were fine, but prior to boarding they made me check in my bag due to space issues. But on the plane there was plenty of overhead space available. To put a cherry on top of everything, our steward ( who may have never been on a plane before) brought our drinks to the wrong aisle 5 minutes before landing and poured the tomato juice mix all over the poor guy sitting in the aisle seat. I'd still love to fly Southwest, but after this experience, I'm far more likely to shop around.

Damaged hard sided suitcase. Just got last May. This was the second trip. To the Baggage gal in…read morePhoenix that said luggage was her daily workout as she through everyone's luggage. Thanks! We had a party of 7 you destroyed 3 souvenirs and a suitcase. Wonder what else you destroyed. I had thought of joining American Airlines credit card for air miles. Plane was nice and comfy. Stewards were nice and helpful. It only takes one bad experience. I wouldn't complain, but we asked her to be gentle we had fragile things. She just took the bag from us and threw it. American Airlines lost a customer.

I have been on hold with them way too long...merely to find out my AAdvantage number. It should not…read morebe this difficult to find out basic information. Too much unnecessary blabber from recorded messages.. They finally called me back and I got this handled. Thanks Roberto for helping me out!