When you live in Alaska you have a vehicle that can make it to the hillside in icy conditions. Guy…read morenamed Jim came in a work van that couldn't even make it up or road let alone my driveway, said he wouldn't be back. I have 3 driveways, the 1st two he slid all over he wouldn't even try the third which I told him was a straight shot. If you live on the hillside, forget this company.

Little mom and pop repair center…read more They are one of the few places that open at 8am. Our dishwasher was giving us trouble, gave them a call, they were able to come out later in the afternoon and gave me a two hour window of when they would arrive. They arrived within the window, let me know what part needed to be ordered. I was able to find the part online and gave them a call two days later when it came in, they came back out and installed for me. I appreciate being given the part number and the option to find it cheaper when possible. Very friendly. Very knowledgeable. And very prompt.

Our gas dryer stopped heating so I looked for an appliance repair shop. I couldn't find many…read morereviews so I winged it and trusted that Harold's Appliance Service would do good work. I noticed there were some real old bad reviews and some newer great reviews. I suspected the business had undergone a change in ownership. I called for service and the receptionist was friendly and helpful. She said she would call me back with an appointment. She did and gave us a 2 hour window - 12-2pm the next day. The repairman, Shawn, came about 1:30, diagnosed the problem and told us he needed parts. He returned in a couple of hours and fixed our dryer, vacuumed around it and cleaned up his work area. Additionally, he thought a slight squeak coming from the dryer was due to rollers, which he replaced, however, it didn't fix the squeak which didn't bother us, so he did not charge us for that. Free BONUS! He did fix the igniter which kept the dryer from firing up and heating. Viola! Dryer fixed. We were happy with the fix and the price was considered normal to us so we highly recommend Harold's Appliance service. Also, we asked Shawn, whom we found out was the owner, about change in business ownership and he is the new owner. We were very pleased with the service.

4 times. 4 times I had to take off from work for a SIMPLE stovetop repair. What a sham. First he…read morecame to evaluate what was wrong with my glasstop- i told him it was the switch. Very condescendingly he told me no it's not, its the burner. I was like ok... wel thats an easier fix so whatever, do your thing. He tells me no hes got to order the parts. I stood in disbelief. They have them at Lowe's, he could easily go get them, and I found it hard to believe an appliance repair man didn't have a stash in his truck. So this means I have to restructure my work schedule and get permission to work remotely. I absolutely do not let people in my home when I'm not there. We make the appointment for two weeks later, he comes back does his thing. I'm on the phone with work when he's ready to leave and he signals that its fixed. I can't stop what I'm doing, dumb me I trust that its fixed. Now mind you, he claims me this is a burner, something anyone can fix (but because I'm a renter I'm not allowed to) so you pop it in, check for power and heat. Done. HE NEVER CHECKED TO SEE IF IT WAS WORKING. That night when I went to make dinner, the burner was non-functional. I call Monday morning and explain my upset to Bonnie she schedules me for a follow up. I restructure my work schedule A THIRD TIME (this could literally get me fired if I don't use caution here.) The technician comes back and acts like he has no memory of the two previous encounters and turns on the right front burner and with some sass is like "it works, I don't see what the problem is.) Wrong burner, asshole. Then he "revaluates" the left front burner, tells me he has to order the parts (plural?!?). He didn't bring anything with him. I need to make a fourth fucking appointment. At this point, I'm about to freak out on my landlord and tell them they're being scammed by these people, either that or this man has some serious cognitive issues and needs to retire. I call Harold's speak to Bonnie and I am polite but very angry. She's debating be about my right to be angry. I almost snapped. I was like hang on... let me recount the sequence of events, which I did, including that on the very first interaction I mentioned that I believed the switch was bad and needed replacement. All I got was debate, no apologies. Bad business. After a FOURTH appointment, its finally fixed. FOUR TIMES I had to go to my boss and ask for mercy and tap into his trust. NOT COOL. I can't imagine how much Harold's finagled my landlord for. I expended to much energy into this whole entire thing. I did not have a fully functioning stove during canning season, a bunch of hassle, and these people a incompetent. So no, I do not recommend.

The absolutely best, most honest and competent service in Anchorage. Never loose his number!!!read more

Good God where to start... do NOT hire this guy. Landlord had him come over to check on why the…read moredishwasher he installed was having issues, only to be met with false accusations and yelling on his end. DO NOT HIRE!

Called to get my furnace cleaned and water heater checked, person working the phones was super…read morehelpful and booked my appointment. Asked about cleaning out my water tank (my friend did theirs recently) and they suggested that since there wasn't any discoloring/rust in my hot water, it would not be a good idea due to the age of my water heater and that it has not been done since I owned the house (six years). They are so busy it was booked out two months! Would be smart to book early with them. Two technicians arrived wearing masks and respecting social distancing. Once they serviced my furnace and water heater, they gave me a detailed report and cleared me for the year. It is really refreshing not to be upsold. I will be using Moore's Heating again.

I've never had my ducting cleaned by this company. Today they were in the house for 5 hours…read more Unfortunately there were many messes that were not cleaned up. Including drywall on my daughters blankets, on my bed, metal shaving on carpeting, large sharp metal pieces in our laundry room. It's sickening as I have two young children one who is still crawling. They are all over the downstairs. Called and was promised a prompt call back from a manager but hours later and no phone call.

Dave is a highly-experienced fixer of analog appliances, which is what he says on his phone…read morerecording, We have a Kenmore analog dryer which had stopped providing gas -- just cold air. He did a rapid and thorough diagnostic autopsy on it, testing each component that could be the culprit,,,,got the gas working, but the timer was on the fritz. He got the dryer working with an external timer on January 7th and came back on January 13th with a new timer. I think Dave could almost repair these appliances blindfolded......he is so familiar with them. Reasonable rates, was almost instantly available..... A totally straight-up appliance guru....but the appliance has to be of the correct pedigree, Ten Stars! Oliver Anchorage 01/13/2026

Dave is a great communicator. Showed up on time, was very prepared and professional. Repairs were…read morecompleted quickly and his price is more than reasonable. We had Dave repair a gas clothes dryer and replace a garbage disposal. I highly recommend!

Al is about the best technician we have every had service our appliances! He is extremely…read moreknowledgeable and thorough, and has very reasonable prices. He saved us so much money - giving us a simple explanation on what repair was needed with several of our older appliances. I would highly recommend him to anyone. Lisa is also wonderful and always gets back to you quickly regarding any questions or help you need! We are so glad to have found this business. Thank you.

I would love to review what a great job these guys did or what great price they gave me, but alas,…read moreI contacted them TWICE. No reply, guess they dont want or need my business, in any event that should show you the quality of the business they run.

I had my dryer vent cleaned by Air Duct Cleaning. Wow what a difference. I love my dryer…read moreagain!!! Fast friendly service. I'm going to get my chimney cleaned next. Recommend to all my friends and family. Margie - Anchorage, AK

My icemaker went out and I was pricing new fridges. The guy came out the same day (had an break in…read morehis schedule), diagnosed the issue right away, resolved it and tested the fix. The water in the feeder line in the freezer had frozen up. A-1 service and a nice guy on top of that. Fully deserves a 5* plus rating.

He closed his shop awhile back but works from home. His wife takes the calls and schedules. I…read morereceived a same day visit on my oven which had a small gas leak. Courteous, prompt and reasonable.