Little mom and pop repair center…read more They are one of the few places that open at 8am. Our dishwasher was giving us trouble, gave them a call, they were able to come out later in the afternoon and gave me a two hour window of when they would arrive. They arrived within the window, let me know what part needed to be ordered. I was able to find the part online and gave them a call two days later when it came in, they came back out and installed for me. I appreciate being given the part number and the option to find it cheaper when possible. Very friendly. Very knowledgeable. And very prompt.

When you live in Alaska you have a vehicle that can make it to the hillside in icy conditions. Guy…read morenamed Jim came in a work van that couldn't even make it up or road let alone my driveway, said he wouldn't be back. I have 3 driveways, the 1st two he slid all over he wouldn't even try the third which I told him was a straight shot. If you live on the hillside, forget this company.

Once again, completely satisfied with Harold's. My cooktop needed repair (one burner wouldn't…read moreignite). They confirmed the appointment by email, and told me advance the cost of the service call. On the day of the appointment the technician called to let me know he was on his way. He arrived ahead of the appointment time and wearing a mask. He removed his shoes without my asking. Assessed and fixed the problem in about 10 minutes. Explained what the issue was. Charged me just for the service call. Was friendly and polite. Highly recommend!

After canceling twice Harold's made it right. While I was frustrated before I couldn't have asked…read morefor a better outcome. Great job!

I would love to review what a great job these guys did or what great price they gave me, but alas,…read moreI contacted them TWICE. No reply, guess they dont want or need my business, in any event that should show you the quality of the business they run.

I had my dryer vent cleaned by Air Duct Cleaning. Wow what a difference. I love my dryer…read moreagain!!! Fast friendly service. I'm going to get my chimney cleaned next. Recommend to all my friends and family. Margie - Anchorage, AK

Al is about the best technician we have every had service our appliances! He is extremely…read moreknowledgeable and thorough, and has very reasonable prices. He saved us so much money - giving us a simple explanation on what repair was needed with several of our older appliances. I would highly recommend him to anyone. Lisa is also wonderful and always gets back to you quickly regarding any questions or help you need! We are so glad to have found this business. Thank you.

My icemaker went out and I was pricing new fridges. The guy came out the same day (had an break in…read morehis schedule), diagnosed the issue right away, resolved it and tested the fix. The water in the feeder line in the freezer had frozen up. A-1 service and a nice guy on top of that. Fully deserves a 5* plus rating.

He closed his shop awhile back but works from home. His wife takes the calls and schedules. I…read morereceived a same day visit on my oven which had a small gas leak. Courteous, prompt and reasonable.

Dave is a highly-experienced fixer of analog appliances, which is what he says on his phone…read morerecording, We have a Kenmore analog dryer which had stopped providing gas -- just cold air. He did a rapid and thorough diagnostic autopsy on it, testing each component that could be the culprit,,,,got the gas working, but the timer was on the fritz. He got the dryer working with an external timer on January 7th and came back on January 13th with a new timer. I think Dave could almost repair these appliances blindfolded......he is so familiar with them. Reasonable rates, was almost instantly available..... A totally straight-up appliance guru....but the appliance has to be of the correct pedigree, Ten Stars! Oliver Anchorage 01/13/2026

Dave is a great communicator. Showed up on time, was very prepared and professional. Repairs were…read morecompleted quickly and his price is more than reasonable. We had Dave repair a gas clothes dryer and replace a garbage disposal. I highly recommend!

Met the team at a move-out to explain the owner uses the rental as an AirBnB during tourist season…read more So they understood the type of detailed cleaning that was necessary. They answered the phone, scheduled me the next day, and were courteous. A true professional team and will follow up if you have any concerns. Please use them.

This is the best, most detailed home cleaning service you will find. They even vacuumed the cat…read moretree! Prices are great & customer service is excellent. I cannot recommend them enough !!!

Absolutely outstanding service! After dealing with a persistent plumbing issue that two visits from…read moreanother company failed to resolve over a span of months, I finally called Alaska Sewer & Drain. I'm so glad I did. Their technician, Keenan Laird, was everything you'd hope for--courteous, fast, knowledgeable, efficient, and incredibly effective. Keenan quickly diagnosed the real problem and had it fully resolved within minutes. No runaround, no wasted time--just professional service that gets the job done right. Highly recommend Alaska Sewer & Drain and especially Keenan!

I used this company two years ago and got to work with Scott. It was a great experience, he was…read morevery helpful, kind, and timely. I was a HUGE fan. That being said, after trying to use their services recently, I will never go through this company again. The lack of communication, customer service, care, and/or regard for my time and money is eye opening, very frustrating, and disappointing. My recent experience: I scheduled an appointment for the 11th for my flooding utility room. Tenants can not use their washing machine until this is fixed. They said they'd contact me 30 minutes prior to arriving and they could show any time between 8am-5pm. I really needed this done, so had taken the day off of work. At 4ish-pm I called them and said the job takes at least an hour to do and "I still haven't gotten a call from anyone... is anyone coming?" They tell me there was a "family emergency" and they'd have to cancel. Although frustrated, I could see that being out of their hands, and understood. However, I had to call them to find out they weren't coming, and reschedule myself. The soonest they had was a week out! I need it done, so I agreed to the date. We rescheduled for today the 17th. Again, they'd call 30 minutes in advance, blah blah blah. Not only, has no one called to say they are or aren't coming but I have called them twice to make sure I was still on the list for the day and ensure I wouldn't be missed or rescheduled again. Both times, I was told their dispatch would call me back, and I've not received a single call. Like last time, I took the day off of work to meet them here. It is already an expensive service to have done, but I'm also having to take time off of work to be here, costing me even more money. I'm not sure why it's been so painfully difficult to work with AK Sewer and Drain this time around. I did learn they're managed by a comapny based out of Illinois now. Im not sure if that was the case a few years ago, but the drastic difference in customer service is astonishing. I will not be using this company any more, I am so beyond frustrated. A friend recommended I call One Stop Services in town. The owner's daughter answered the phone on the third ring! Due to the plumbing problem I'm having she had me speak with her father (the owner) to ensure the correct service was scheduled. He was very kind, funny and personable, and they got me scheduled for tomorrow morning! It was SO EASY AND SIMPLE, just as it should be. Awaiting tomorrow's service outcomes with One Stop Services, I might be taking my future business there moving forward.