I called today (Easter Sunday) knowing that they would be closed and left a voicemail. A gentleman…read morereturned my call completely and 100 percent out of control. He said it was an "F&*%^$& TERRIBLE" time to call. I stated " is there anyone else I can talk to there?" He said "Yeah, his name is Bl0W ME".........he proceeded to call me a f@gg0t so many times I lost count. After advising him my family is made of police officers he handed the phone over, but told me to "nail my f@ggot dick to a cross".....Seriously! The next "gentleman" went next. I asked if they had received any David Yurman jewelry. I already knew there was not a chance I would do business with these people......but quite honestly......the things coming out of their mouths were INSANE! I have never had someone return a call and yell at me after calling a business. I left a voicemail. On a business line. CALL ME BACK ON MONDAY! I actually plan on filing with the Albany Police Dept, The BBB, and State Attorney Generals Office. This place will absolutely not get away with that behavior. Complete animals. The hate was off the charts, their name escalated so quickly.......I just don't even know how they do business. Let alone not in jail.

I just have to say walk into this place and the guy seems very happy and friendly. Of course like…read moreany salesman once you start speaking to the gentleman the BS starts! Telling me this and that people don't know what it was used for blah blah blah everything's brand new in the package basically it was used once literally all the blades are in its case still in plastic extra blades battery charger 18 volt battery the machine is $329. I explained to me and I was in a bad position whatever he could do for me would be really helpful. He offered me $30 my suggestion is deals in Schenectady is a rip off do not sell anything there the guy is full of crap he tries to play nicey nice friendly friendly but he's a scam like the rest of them stay away

I wasn't shopping for anything specific, but their jewelry selection was great and fairly priced!…read moreThe staff was helpful and knowledgeable of the items as well. I will be back to sell and buy new items!

Ok, well here you go yelpers, a FTR!…read more hey, are you a flopper? do you flop cardboard? collect rookies? anything related to sports cards? 2d nerd tickets? well, collectors friend is now your friend. i walked in out of the blue a couple of weeks ago. i think this place is listed as a pawn shop, but i didnt see anything like that, just a lot of displays with baseball/sports cards and a lot of nerdboard, i mean pokemon/magic cards, im a wotc fanboy, so they had me covered. I dont think they qualify as a LGS, but they do sell the crack for cheaper than the big boxes, so im sold. i picked up a bundle box and hit a few goodies, but thats not their doing. staff was just surly enough for me thank you, nothing too out of control, but now you know too. sorry to say, since you read it, this review is no longer mint.

From the owner: Started selling sports cards in 1998 . we started to sell single sports cards to help set builders…read morecomplete there sets. stars and more importantly common cards we now have over 1.9 million cards on line at tcf.cc

John & Tom went above and beyond to assist me while I was there. I highly recommend the Albany…read morestore! I'll never go anywhere else.

Mike and I went to trade in some jewelry and purchased a bracelet, we dealt with John and he was…read morevery polite, helpful and knowledgeable. We enjoyed working with him and we will be back. When we have to sell more items, we would love to work with him again.

I randomly walked in because my daughter's golf necklace was all tangled. They did not hesitate to…read morehelp me. Great honest people. I will be back.

A wonderful seller with beautiful items and very accurate descriptions that a buyer can trust!!read more

Updating my review because I finally got my phone back, thank you Feldon!…read more It took over a month to get it back but just thankful he sent it. I was quoted a much higher price then declined the offer, I had to send them a shipping label to send it back but it came back well packaged safe.

My experience with NYC Phone Buyer was extremely frustrating and lasted 5 weeks. Long story short,…read moremy employer decided to switch carriers and said I could do whatever I wanted with my work iPhone 14. I found NYC Phone Buyer on Swappa given that he offered the best price. My barely used iPhone 14 was in pristine condition and had always been in a case with a screen protector. NYC Phone Buyer received my phone on May 10th and the problems began when he claimed that there was a tiny scratch so he wanted to pay less than offered. Bait and switch. I said ok because he had my phone and could have walked. But worse was to come..... Unbeknownst to me, even though my company wiped my phone, NYC Phone Buyer informed me a week after he received my phone that "Remote Management Verbiage" remained on it and must be removed. I sent him instructions on how to remove it. No response. Turns out that the "Entire NYC Phone Buyer Office" (1 guy) went on vacation during the 2nd half of May and no emails were answered during this time. After much cajoling and many emails, ONE MONTH LATER (June 12th) he followed the instructions and removed Remote Management. YAY! He then sent an email that he had paid me. NOT TRUE! When I emailed to say that there had been no payment, he merely said that he had reached his Zelle limit for the week. No apologies for stringing me along or sending a false email about payment. He said he could pay via Cash App so I set it up and sent my CA info on June 13th. Crickets again despite chasing and NO RESPONSE! Finally on June 17th, I asked Swappa's to contact him and MAGICALLY payment from NYC Phone Buyer arrived a couple of hours later. To recap, he got my perfect condition iPhone on May 10th and didn't pay until June 17th, 5 WEEKS LATER AND ONLY BECAUSE SWAPPA MADE HIM PAY.

Everything! Both selling and appraising. Mark is fair and…read moreknowledgeable. Pretty busy so not always good on call backs but just keep calling him.

I called in, spoke to a woman there gave her all my information. She said they were gonna call me…read moreback and help me. She was very nice and I thought they would call me back. I never received a call back from anybody from the store. She said that the actual owner was gonna call me back. Maybe they just weren't interested. I don't know. They seemed interested. So my review is not on if they are good or bad or anything just that I never received a call back at all. So it's really unfair to give them anything of a star rating.